McDonalds in Pataskala
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Pataskala, Licking County, Ohio, US
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Site: https://www.mcdonalds.com/us/en-...
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–9PM
- Saturday:7AM–9PM
- Sunday:7AM–9PM
McDonalds in other cities:
This McDonalds is on one hell of a struggle bus….had to revise my order at the 1st window because they got it wrong, then they give me a completely different order at window 2. Everyone inside running around like they have no idea what’s going on. But hey, let’s make sure we get these folks $15/hr smh
Was asked to pull up waited a few minutes and food was brought out. No fries in bag. Went inside and asked for fries. Took a minute to realize i was standing there looks like 3 people were just standing around. Woman apologizes and gets fries says they are training new staff. Food ended up being old and cold. Bread was stale and hard. Not really sure why we were asked to move forward for old food. Will not visit this location again.
My total came to $4.35. I handed the cashier $5.35 but only got 45 cents back. I explained to her I should have received a dollar back. She went to get the manager, the manager opened the drawer and handed me a dollar back without saying even one word and just walked away. As I drove off I realized that my iced coffee, ordered with cream only, actually had extra sugar in it. I confirmed two times that it was cream only, no sugar. I ended up having to turn around and go back again because they seem to just not pay attention.
Visiting this store is like spinning the wheel of misfortune. Its always a toss up as to whether or not my beloved 2 mcchickens will be cold and have clearly been left out for hours or if they are the most delicious meal I have ever laid eyes on. Additionally, employees using foul language in the lobby and in the workplace makes this an unpleasant place to bring children, but I do not mind myself. Whenever I come through the drive thru it is a 50/50 as to whether or not my order is correct but that is to be expected with fast paced food service
Employees their dont respond to the drive thru window regularly, so you have to get their attention. Caught them numerous times on their phone and chatting with other employees then doing their job. The employees (including manager) relies on the customer to keep track of orders. And then give customers attitude because they are not doing their job for them. Lack of professionalism and laissez faire make this a McDonalds to avoid.
This store specifically is definitely better going through the drive-through it’s typically super fast and always has excellent customer service if they mess something up they are always happy to fix it. However on the other side if you do go inside its a 50/50 weather it’s going to be quick and easy or take forever it’s always easy to get your order taken but sometimes it takes a little bit to get your food. But the food is always warm.
The McDonalds in Pataskala is one that I usually avoid, and I only go there for beverages, not food. This morning was ridiculous. I ordered a caramel macchiato and was asked to pull forward and it would be brought out to me. Ten minutes later....I still didnt have it so I called. As I was talking, it was brought out to me and I asked why it took 10 minutes. The lady said, I dont know, I just got here. 😑 Ill be going elsewhere in the future.
Idk why I keep coming back guess its the kids. I have never got a correct order from our location unfortunately unless its something simple like 1 fries or a tea. I keep giving them chances hoping one day they will get it right. The best mistake was ordering 2 Big Macs with extra Mac sauce welp we got bread, cheese and sauce NO MEAT on either Big Mac come on! Get it together everyone talks abt support local but when you continue to mess orders up you force us to take business else where sorry. To many of those hiccups will cost you customers Js Hopefully it changes and gets better thats all I keep telling myself.
The cashier at the window hardly talked to me and acted like I asked her to re-mop the floor when I asked for something to stir my coffee with. She handed me a straw and huffed, even though I said please and thank you in all my dealings with her, all she did was pass my coffee to me and tell me which one had 2&2. When I asked for clarification between the two coffees, she treated me like everyone should know what she was talking about. Im sorry, I dont know McDonalds coffee lingo. What happened to customer service? I dont work for you, yet I was trying to make YOU smile, lady!
Well, after several times getting horrendous food and service I thought I’d give it a try again. Disgusting yet again, not to mention I vomited my quarter pounder up literally 2 hours after eating it. It was the only thing I ate that could have made me puke. I’ve said it once and I’ll say it again, this place needs to close its doors! Quit offering people who complain a free breakfast sandwich! Listen to them and shut the damn doors and lock them tight, bulldoze the building!
First off I don’t do many reviews but I needed to share this one. I walked in at about 11am and walked up to the kiosk To order food for dine in. After the order I went and paid for it and sat down waiting for it to come out. In the process I watched about 5 more people walk in and out with there food and a few other customers that were eating in get there food after I had order and sat down. Then walked up to the counter and said I have been waiting for my meal and no manager or anything came up to me but the employee that was running around trying to help everyone was the only one to say sorry for the wait. And I had to wait another 5-10 minutes just for the nuggets to get done because they had none ready I guess. I don’t understand how they lose an order that quick.
When they have well trained people its not too bad, but mostly they food is good by accident. Too often Im left waiting with no explanation of why for 20 minutes or more. Theyll even make the ice cream sundaes ahead of my meal forcing me to eat it while I wait or be a melted mess. They are always confused when I come in to get my free survey sandwiches. To me its the turn over they get that reduces the quality of service. The food if made right is always great. The menu offers enough choices to where I know Ill always have something Ill enjoy. I like the new kiosk ordering system.
Slightly below average McDonalds. Service is usually slow and disorganized, it is common to get asked to pull forward at the drive through, and you better check what they give you to make sure it is correct. This location has had issues like this for years. I honestly hate going to it but there isnt another one anywhere close.
My son loves the Playland here. And their fries are perfectly salted. But there are a bunch of teenagers working here at night and they have a bunch of friends coming in and crowding at the counter talking and goofing off right over open food thats sitting there waiting for dine-in customers to pick up from the counter.
Always always ALWAYS check your order before leaving. This is probably the worst fast food joint I have ever visited when it comes to charging you for items that they then neglect to put into your bag...its almost like theyve made a sport out of trying for the free profit of charging you, but not providing the actual product you paid for. Response at drive up order boards is typically quite slow.Edit: Had to drop rating from two to one star. Its gotten THAT bad. There appears to be a management problem, as the issues with wait times and order accuracy have gotten even worse.
This mcdonalds is hit and miss at the drive through. The inside is usually kept pretty clean and nice. The restrooms are also kept clean. Its also good to mention that they do have a play place if you have children. Basically if you go in its 4 star drive through 2 star
Staff was extremely rude when I asked for the mac sauce that I had paid for but did not receive. Tall older guy went to the register rang up mac sauce and zeroed it out and handed me that receipt as if I had not already had a receipt to which I was charged for. I called the manager and she offered me mac sauce... what am I gonna do with a free thing of mac sauce? Then I submitted a survey and it asked if I wanted to be contacted and I said yes. Its been a month and no response.
Lets start with a basic truth, I am not a fan of McDonalds. I went only because my wife took our 3yo granddaughter there for the chicken nugget Happy Meal. She also had a coupon for Spicy Chicken Tenders and the pictures looked tastey. I know, pictures can be deceiving but I thought Id give them a try. At last! Something worth eating at McDonalds - I know, Im shocked too.But thats the best thing I can say about our visit. Naturally, our granddaughter wanted to play and that was the main reason we went here. There were several other kids playing and most did not have socks on. This upset my wife as this is a health rule. She issued a complaint with the manager and got a response that made her feel the matter would be attended to, but nothing was done. Why make such an indication then not follow up on it. The place was also dirty; we had to clean up our own table. Plus there was a large spill on the floor that had several napkins and paper towels laid over most of it. Another customer came in and this spill was in front of the only available table so he cleaned it up. Staff had been in the area and simply walked around the mess.My chicken tenders had to be made up. Staff delivered the rest of our order to us, but after a 10 minute wait I went after them. They were ready but barely warm.Except for the good taste of the Spicy Chicken Tenders, this visit was a total reinforcement of why I am not a fan of McDonalds. Bland, food of empty (of healthy) calories, cooked to barely acceptable quality, offered by staff that clearly doesnt want to be there with service quality that exemplifies all of the other failings.
They got our order wrong had no ketchup where the drinks are found hair in the food. Went for a new toy because my nephew got a girl toy and wanted a boy toy and they where rude about it and said Um well you know there for girls and boys she said it in a very very very rude way.The playground is very nice for kids. parents can go inside the playground to watch the kids and play with them.Out of 10 i give it a 7.8/10
Had a birthday party there today and called 1 1/2 hrs in advanced to make sure we were all set. Nothing was ready and my guests were stuck standing until the dining room cleared out. I am so upset with the management of my party. The manager tells the employees to kick out guests that were enjoying their food. This problem could have been avoided by putting up a reservation. I am so upset with the managers there. The staff were great for being put in a bad situation. Get your act together. Never will have a birthday party here again.
We go to this McDonalds only because its close. Once again they LOST MY ORDER. My daughter and her family were there as well and got her entire order wrong. Actually that got my daughters hamburger wrong twice. Its a beautiful restaurant, but handling inside orders is not their specialty. Using the kiosk doesnt do anything to their accuracy.
On 08/16/18 @1145pm we went out to get a couple drinks. This should not have taken 20-30 minutes to get them... first it took 10 minutes to even take our order then almost another 15-20 minutes just to get them!! 30 minutes for two SMALL DRINKS!!! Ridiculously bad service! Maybe retraining your drive thru staff might help!
Totally messed up the order. Didnt give us straws and we didnt notice until we drove off. Very unorganized. One of the kids meals didnt even have the chicken nuggets in it. One unhappy child when we got home and we found out he didnt even get his food. Two thumbs down for that McDonalds!
On Saturday September 7,2019 My family and I went out to this restaurant called Mcdonalds to celebrate my upcoming birthday on Monday. Mcdonalds is this really great place where they serve real good Happy meals and Cheeseburgers that I like very much. One of Mcdonalds famous foods is the Big Mac which I have tasted 3 times and it was good,Real good!. If I was a food review person I would give this restaurant a 9/10. Even though I like Mcdonalds it does have some cheap stuff and as for the service is really friendly and nice. My suggestion is that you go to Mcdonalds because it is your kind of place. (UPDATE) My only problem is that the place is a bit dirty....and dusty. (also the service has recently been lousy.)
33 minutes in the drive thru. 9 minutes spent at the pickup window while not one person came by to hand out food. Once someone did, they handed me the bag that had been sitting there staring at me the entire time.I dont know if its a staffing or training issue, but its certainly a management issue.This was especially maddening as I watched customers walk in, place an order, get food, and leave, all while I sat ignored at the pickup window.I wish I could say this was abnormal, but things like this seem to be happening with more frequency. I know Im done with this location.
McDonalds food is addicting to eat, we all know that! But it bothers me that EVERY time I come here no one has good customer service. They all just are rude , they never say have a good day or smile. Customer service is what makes someone want to come back to a business, even if the food is good. They need to work on having more energy. Drink a coffee maybe.
Went around 11 to get a sweet tea. Sat at the speaker to order for about 5 minuets. Saying hello. Pulled around and seen all the employees outside. Smoking I assume. Fine by me. Pull back around there is now two cars ahead of me. Its finally my turn and I am in the middle of ordering my sweet teas and management comes walking around the corner yelling at me that the speaker I am at does not work. Clearly it does so I just pointed it out! Um hey I am definitely order right now. Like the guy in there is talking through this speaker. Then starts marching inside while I try and finish my order of ONLY SWEET TEAS. Finally get to the window took another 5 mins to get my sweet teas. They were letting people in and out of the doors. Stupid just plain stupid. I asked the younger girl what the mangers name was and she said Alex. Completely unprofessional man coming to my car and yelling at me!!!
Worst McDonalds visit in a long time. 20 minutes to get a sausage biscuit and coffee. Employees were clearly arguing behind the counter. A lot of people standing around waiting to place their order and waiting on orders in progress. Worst thing was, they werent that busy. Pataskala, you deserve better than this clown school.
First the young girl who took are order was rude. We ordered a 10 PC mcnugget mealIt only came with 8 pcs the girls that work there where just standing texting on there phones and last theres a sign that says you can only be there for 30 mins. Its a bad bad dirty place.
Staff members have bad attitudes. No training on customer service. Product is old and usually cold. Just now cabinets standing open behind cashier and cups laying all over the floor. They just walked around them. Customer came back in while I was there and his order was all wrong. Another lady came in an was really mad because she was in the drive through and had to come in becauseShe was missing a sandwich an her drink was wrong. A lot of socializing and standing around. The worst McD s Ive ever been too!
I have the app on my phone and had a free medium fry for today only. Well I told them when I ordered I had the coupon. I got to the window and she scanned my coupon, well it did not come off. So when I got to the next window I told the second girl I wanted my $1.75 back since it was a FREE coupon and the girl did not scan it right. Her response was well you already paid so theres nothing we can do about it!! I laughed and told her to get a manager instead of that she just handed me my $1.75. The management in this place is ridiculous!!!! The poor 15 year olds that work there seem to be on their own as far as leadership there is none.
This place is going from bad to worse. When entering McDonalds we noticed people smoking at the entrance. We went to counter to order. No one was at counter. We noticed the smokers at the door had entered the building. One smoker walking past us placed his half smoked cigarette behind his ear. Went behind the counter and took our order. No washing hands. Cigarette behind the ear. Just gross.
The gentleman that is the manager there needs to find a new job one which he doesnt work with the public. Terrible customer service, terrible attitude, and overall terrible experience. You dont talk to a customer like they are stupid. Then my food took about 5 minutes to prepare which I dont understand why because I watched everyone just standing around!!! Service here has gone way down hill unfortunately were not going to this location anymore. Id rather drive a further distance to have better service than deal with the management at this location!!!!!!!!!!
This has to be the slowest McDonalds on the planet. Has to be.You can expect to have a wait if at least 15 mins after you order before you will get your food - regardless of whether you are in the drive-thru or inside.But as long as you are aware of and accept that fact, it’s fine. Typical McDonalds food.
I went threw the drive threw and ordered a moca frappe with 3 extra shots and two sanwiches, 2 medium Frys. Got to second window and they tell me after I paid and they were cleaning the exspresso machine and were going to give me what I didnt order and were not going to tell me and this made me very angry since I paid for a $6.00 drink.Very disappointed customer
Took granddaughters there so they could play after they ate. Play area was so nasty and dirty. Spiderweds on the tunnels you could see it where we was standing. Had trash all over it. It needs a good cleaning and disfected. This ia the worst one Ive ever been to. I made my granddaughters get out. Then i told them.i wanted chesse on my food didnt put it.
I have gone here many times and I have had many issues with frys being really cold and or getting an old burger that was probably sitting in a warmer also went through the drive thru with my mom very recently and had a girl tell us they were not selling lunch when it was 11:15 am we go often and wanted kids meals and instead of argueing because we were in a hurry we went to Wendys instead. I called them when I got home and employees just said oh that was her mistake. I didnt get offered anything for the wasted gas and the wasted time for someone who should of had proper training and a better understanding of the times certain things are able to be sold. I wont be going back as well as close family members.
A tale of 2 Mcdonalds... same city, 2 McDonalds. This one is always friendly, fast and accurate. They also never seem to break their milk shake machine at night... wish I could say the same for the one closer to the freeway on 310. It is the complete opposite and the worst!!!
Several times have pulled in all lights are on including the Big M being lit. Pulled to drive thrus which also were lit and screens on. Left severel times without being waited onThis week being the 1st week august 2016 me and several cars sat at drive thru and waited. One man called they said closedI pulled unfer the Lit M and called and they said as long as it was on they were open. I asked then why are you saying you are closedAnother night i called from drive thru and the said they were closed. I told the other customer who had been sitting there also. I think they should have consistent hours,turn off the big m when closed,turn off drive thru,and pist the hours on the drive thru signs.If i ran my business like this i would not remain open for long
Terrible. If they didnt have the playplace we would never come here. I think we may street going to the one on 256. Dirty dinning roon, playground needs clean, and the service oh aweful. Staff is mostly teenagers who take their breaks right near the line. Seems very unprofessional. Often the place head teens just hanging out. Teenage doesnt seem too listen to the adult managers. Place needs a better staff
Always messes my ice coffees up sad part i only get cream and sugar in it 2 of each and the person that takes the order doesnt even look at you when taking the order and adds more food to the order than what i ordered !!! Im am not happy with this place aint the first time this happen to me and my family !!!
I had a sausage biscuit (half cooked)with a hashbrown(not fresh at all).it a very dirt place .I cream machine was very discussing.the music was too loud wasnt relaxing at all.i will be reporting to the health department immediately.and management was extremely poor.instead of standing around complaining about the ice cream machine being dirty.every night grab a darn rag and clean it your self...i mean theres always work to be done no reason for you to complain.there is absolutely no team help.its honestly sad.the problem is all of you employees and management arelazy.clean McDonalds up.
Its absolutely the worst one Ive ever been in you can ask for an extra spoon have spun a gravy and they said no you have to pay for it with other McDonalds they give it to you and dont never say a word you dont like to eat dry biscuits or at least I dont and I told that blond manager down there that she needs to go do something Pataskala
Total reviews rating 3.2
199 Reviews for McDonalds 2023:
Review №1
2021-12-28Staff playing around. Floor dirty. Used deal on app so free kids meal, but 🍟 cold & chicken nuggets old & dry. Glad for BBQ sauce, but was given 4 cups for 4 nuggets-- wasteful. Manager needed to monitor &/or discipline middle-school kids who made restaurant unwelcome to others.
Review №2
2022-07-03They didnt have fries & they messed our order up 🤦♀️❌️
Review №3
2022-06-29Couldnt get waited on, so forced to use kiosk. No ticket printed out so wasnt sure if order went through or what my order was. Once I received my bag of food I asked about my drink. Rudely was told cups are over there. Like I work at the place, felt like I did. Management has always been poor at this location. I feel sorry for the kids wanting to work because there definitely isnt any leadership.
Review №4
2022-07-19Everyone enjoys McDonalds. Classic meals that are delicious! A bit over priced but still with the money. There are also many inexpensive items on the menu and they often have deals!
Review №5
2022-04-18Typical drive thru visit. With the exception of the very slow order in front of me, it was a very good stop. Food was hot and fresh. Order was correct and the staff were pleasant and efficient. Keep up the good work.
Review №6
2022-06-21Terrible service! Every time I come here I always have to wait an hour for my food!!!! This is absolutely ridiculous! I want corporates number! These employees need to have accountability!! It’s called fast food not slow food…………
Review №7
2022-07-19Place was dangerous. Lobby floor was very greasy. Bathroom had not been clean. Lobby person was in lobby spraying something on the floor and mopping in small areas. Play area floor was just as bad. Wet floor sign by stall but hadnt been mopped for hours.
Review №8
2022-05-01Its iffy, it really depends on what time of the day you go. Either the lines are long and slow or the staff is preoccupied with the people inside. Breakfast time is usually a mess but most of time its good.
Review №9
2022-01-30Good McDonalds. they keep up with the high demand well. some of these reviews are people expecting world class dining where everything is perfect. its good for a fast food joint. but this food is horrible for us and we should all be going vegetarian.
Review №10
2020-11-12This is how my sandwiches were in the bag. I didnt unwrap them this is right out of the bag. They were cold and barely put together and not wrapped. The buns were dry and cracking. Had to go back thru the driver thru again because they forgot the frys. The frys are normally good but they were cold and hard. Missing strawl for my drink.