Outdoor seating
Yes
Chick-fil-A in West Chester
Categories
Location on the map
West Chester, Butler County, Ohio, US
Service options
Kerbside pickup
Yes
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Active military discounts
Yes
Fast service
Yes
Great coffee
Yes
Play area
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Healthy options
Yes
Kids' menu
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Catering
Yes
Counter service
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 513-779-1767
Site: https://www.chick-fil-a.com/voic...
Site: https://www.chick-fil-a.com/voic...
Opening hours
- Monday:6:30AM–10PM
- Tuesday:6:30AM–10PM
- Wednesday:6:30AM–10PM
- Thursday:6:30AM–10PM
- Friday:6:30AM–10PM
- Saturday:6:30AM–10PM
- Sunday:Closed
Chick-fil-A in other cities:
Comments (199)
Top of the line chicken sandwich thats all I order and a drink but the lines can be put the drive way it seems like in less than 5 mins you have your food I love how they got they set up going
Best fast food service in existence!! Chicken and waffle fries were spot on. Lemonade was great and 2nd only to Penn Station.
Always a great experience. Great food and service better than anyplace else..
Great breakfast. Person in front of us paid for our order so we did same for next in line. He owned microbrewery and touched he told us to stop by. Spreding kindness moment.
Service was GREAT!! Staff was welcoming and friendly! Food was delicious as usual!!
Staff is amazing, very knowledgeable. FAST service in the morning. Food tasted great! One of the more fancy fast food places that has very clean bathrooms, mouthwash, and multichoice soap. Love this place
Voice of America Chick-fil-A has given me the best experience of any others around here in the chain (and I’ve been to a lot). I go there multiple times a week, even though it’s not the closest to me, and always enjoy seeing the team members happy to serve me. My meals always come quickly and accurately, tasting delicious each time! I can’t say enough good things about this location. I highly recommend you stop by if you haven’t already!
Great customer service should be noted! Heidi at the register was very friendly and has excellent customer service. 👌 thank you Heidi!
Was super busy but I didnt mind the wait because they still had the peppermint milkshake! They got all my order correct and the person at the window was very polite and pleasant.
The person taking our order was very friendly, happy to be there, and the food was fresh. Chic fil a never disappoints!
Stopped by this location twice the pros: fast service double Lane drive though faster than most locations. The cons: brought 12 count nuggets both times and received 10 nuggets both times. Called in to have them make it right the second time. They try to steer you to their flawed website. After expressing no Interest in downloading another app on my phone they offered to send me a 8 count nugget coupon. Dissatisfied with this location
Best service around hands down. Good food.
Just had another poor experience at Chick-fil-A, this time in West Chester. First, I eaited about 10 minutes in the drive thru, even tho it was well after lunch rush. I was ok with it because I really love the cobb salad. When I go up to the window to pay, a man asked me if I heard anything dragging under my car. I was confused and said, did I run over someone? He said, no you just ran over all of our cones. I said I didnt see any cones. He seemed satisfied there were none under my car. I said to the window worker maybe it is the car behind me, it is the same color. I dont know why this upset me, but I felt accused and somewhat attacked.I called the manager and told him how I felt and that i am fairly certain I was not the right car. He said they told several people the same thing and apologized. I told him that I felt attacked and he said it was nit his intention.So I waa stopped to eat my salad prior to finishing my shopping and when I got to the bottom I found a small dot of plastic. Of course this made me wonder if I had consumed any of it.I dunno if I will give them a 3rd chance or not. Maybe theyve gotten too big.
I mean its Chick-fil-A, its busy often but you are also greeted with friendly and nice staff. They all seem so busy but they also seem all so nice and take there time to still take care of you. The manager came by and checked in us and asked how is everything. Felt really welcome there!
Always awesome.....food always awesome and customer service is great.....the Cobb salad is one of my favs hands down
Always consistent, great food here with a friendly atmosphere!
Good food. Fast friendly service. And somehow get your order right every time. Only fast food place where I feel ok to drive off without checking for errors and missing items. If taco bell employees could spend a month training at chick-fil-a........well.....theyd still suck but a lot less.
Always the nicest kids working there. Pleasant and polite.
I’m giving 5 stars for Ashyn (I think that was her name)!! She was working the drive through and was energetic, emotive, and smiling. Truly made my day a little brighter just by being there and being positive! Just wanted to shout her out!
As busy as they were, disappointed that the fries were cold and whimpy. Not like Chick-fil-A
Who dont love Chick-fil-A !? Liberty Way is my personal favorite. I love the people outside to take the orders. Always very nice and helpful. Never get an order wrong , like ever. Thats impressive !
Arrived at 1015 in drive up que to get breakfast. Very slow progress. Finally able to order at 1033 but told breakfast no longer available. Not impressed, but not a big fan of this estalishment. Will not take another crack at them.
Chic-fil-a is out of this world. The food is always hot and fresh and they never get your order wrong. This location is no different than the great service I get at any of the others. To bad they dont run every fast food chain.
Bring my granddaughters here for a special treat, great service
Excellent service and incredible flavorful food.
Love their fries! The drive thru line at the location I went to was a little confusing. I accidentally pulled into the line of cars that had already ordered. Oops. I love how they are taking my order outside, reminds me of an era long gone.
So good. I door dashed a salad at 9 o’clock... which in the fast food world is pretty risky. The salad was fresh, crisp and delicious, everything I specified about the order was correct, all sauces and extra dressing accounted for. Way to go Chick-fil-A!
This place is always the best. They are truly customer focused :
Service is always wonderful here, no matter how busy it is! We eat here often, employees are always super nice & its always a pleasant experience... nice change compared to experience at many other quick restaurants. Drive-thru was quick, especially considering time of day & how packed it was. Best crispy & grilled chicken sandwiches compared to other fast food restaurants. Same for nuggets, great & so much better than partially processed meat junk other places serve. Mac & cheese, waffle fries & frosted drinks are great. Salads & dressings are amazing, Cobb and Southwestern chicken are equally great... might stop to try a new salad tomorrow.
The service at this restaurant is usually quite goodand is usually very quick and fast but on Sundays in early lunch it can be rather slow for upkeep. I would suggest if you were going to this place for lunch time for work or for others you place that order ahead of time so that way you dont get stuck in the lunch rush. They do need to be a little bit better about trying to get two lanes open so that way service can go faster. Overall though its a very good experience.
I go to chick fila all the time love this place but will not go back any more. The staff their and managers are beyond Rude. I would give this place a zero if I could managers messed my order up and handle it poorly shame on chick Fila
DO NOT come here for lunch unless ur ordering online.... Ive never seen such a lunch rush at a fast food place in my life!!! Very organized and helpful staff!!! Great work!
Always consistently fresh and hot and tasty!
The best chicken around. Their chicken bites/nuggets are the amazing- I dont even need any sauce- they are fresh and hot every time. I am amazed how organized the staff members are as the drive thru moves very quickly.
Employees always friendly. Food was delicious, fresh, and hot.😋😋😋
Do i really need to explain why i gave them 5 stars!!!
Took the order and gave me my food They dont have curbside pickup. They are still fast though drive thru
Great food. These people are the king of the drive-thru. Speed and efficiency along with accuracy.
We love Chick-fil-A. We order the grilled nuggets. It’s 0 points on the WW blue and purple plans. It’s our favorite “go to “ for fast food.
The customer service here is exceptional. We had particularly great service from Julia at the front register. She was so kind and patient as we ordered. The manager was also very pleasant. Of course the food was great too, as usual. Highly recommend this location.
Very nice people. We came in a school bus today. After a long day at the tennis competitions the girls, coach and I the bus driver were very hungry. We of course couldnt fit in the drive thru. The wonderful manager there took each of our orders with a genuine smile. He was very nice to have done that as we werent able to go inside to oder due to Covid19. We left happy and got our tummies full with great food! Fresh and fast with wonderful service! Thank you again Chick-fil-A!!!
Despite this location being busier than the next closest location (Liberty Center), I find the experience to be much more enjoyable. The employees seem much more capable and I could rarely ever describe them as not helpful. It also helps that the service is notably fast.My only complaint is that I frequently have to wipe down and clean my own table. It seems like they dont have any associates patrolling the dining floor to address any issues.
Im a delivery driver and this Chick-fil-A doesnt allow drivers to use their facilities like other restaurants that still have their dinning rooms closed thought this was not very Christian like since this companies Ceo is religious and closed on Sundays so very disappointed.
Not very good. Order for dine in. Everyone after us got their food. We asked manager if waiting for over 10 minutes was normal. She said no. She went and got us our order. She said it was fresh. If it was fresh it wasnt very good. No hot at all! Also sandwich was small. Cost us $17.00 and we left humgry and disappointed. I thought Canes portions were small...but this was smaller.
Much needed improvements. Was not busy for Chick-fil-A which should have been a sign. When I proceeded forward to the drive-thru window the order taker kept asking me to repeat myself and could not understand me and I cannot understand her after several attempts to get the order corrected they just had me pull around. Once I made it to the window they said the order again and before I could tell them the correct order they started punching a bunch of buttons on the screen messing it up even further as theyre talking to themselves and not listening to me trying to correct. I stayed polite and positive and the order eventually came out mostly correct but still not right. Key takeaway if the drive-thru is not busy go to another Chick-fil-A because theres something wrong with that one.
Called in early asking for a big order for work. “Let talk to my manager” came back and said we can’t do anything for you. This place is joke stay away and beware
Place was packed at the drive through and partially inside. Lines moved fast. I was inside. Got food in about 6 minutes. Delicious except my deluxe chicken sandwich was a tad too dark but, was still delish. Recommend this store to everyone.
A grilled chicken sandwich and a medium shake costs over $9.00! That is robbery. They should use some of their vast profits to repair the driveway. It looks like it was used for mortar practice.
Its chick-fil-a. Always great service, always with a smile. Sometimes slow in the drive thru lane but this one was pretty quick. I continue to use this location due to the quick service that they provide. I have had lunch here on many occasions and I have not had to go back through the line twice due to an order being wrong. I really like how they treat everyone at the counter. The employees are always very friendly and I have not had a bad experience at this location. My favorite is the original with a fresh lemonade. Wish they were open on Sunday but I understand why they arent.
Great service and of course great food! Its Chick-fil-A after all!
We were disappointed in it. They gave a breaded piece of chicken instead of a grilled one. I can’t eat breaded chicken. So I sat and watched my husband eat, since I couldn’t eat it,due to a food allergy.
Always good service always good food
The restaurant was so busy.. but these employees worked like a well oiled machine and were friendly and pleasant the entire time. It ended up being a very short wait time and the food was wonderful. Kudos to all of you!
Always seems to be some issue....order extra lettuce, they leave it off completely, condiments ordered left out, no napkins, no silverware, no straw. How in the world do you forget to give someone a straw?! But, it’s Chick-fil-A so even if we have to eat mac-n-cheese with our hands....we keep coming back.
Somebody said that when the Covid vaccine comes out, Chick-fil-A should be responsible for distributing them, and I completely agree. The food is delicious and the service puts every human organization to shame!
The food is always fresh and hot no matter how busy they are. The workers are always friendly and courteous. The only down side is that the kids play area is not all supervised and kids can get hurt. My grandson was going down a slide and a child climbed up it as he was coming down. They collided and got his lip busted open. It was during their busiest time and I had a hard time getting ice and towels to clean him up. He was bleeding quite a lot and I wanted to get things cleaned up that he bled on. They really need to try to be more aware of what is going on in their dining area and sidelines where other serious assistance could be needed.
Can count on having a nice meal here... 4 outta 5 times. Id say the food quality makes up for it. Make sure you clarify your orders during drive thru ordering. Staff is 95% of the time really chill and polite which is always a plus for going here. My biggest annoyance, the drink orders are almost never filled fully, so heads up to ask for that.
I have been frequenting this location since it opened. They are always very friendly and accommodating.I use them for catering for work lunches, and frequent them with my family.Even if the mess up an order they are quick to correct it and very apologetic.
Ordered on the app to pick up in drive thru. The line went fast. My order was correct and of course, great customer service!
Same great menu and taste.Service as expected. This location has a funky drive thru situation that works much better for the customer if you realize you can bypass the DT entry and go get into the second line on the other side of the building... does not seem fair? The line should be single line around the building and then split into two lines at the canopy when there are two order takers working?
Have a very picky grandchild who must have chick fil a nuggets and honey mustard! Ordered thru drive thru, (actually do so on a weekly basiss), employees are great, food is great, and SO VERY IMPRESSED THEY WEAR FACE MASKS! Thanks for caring enough to protect the employees as well as customers!
Always delicious and quick to serve. Order is always accurate and cooked well. The inside atmosphere is sometimes rough due to parents not tending to their ignorant children, which run about the restaurant as if it was their own home/trailer, but when a child falls and busts their lip open and begins to cry, it makes it all worth it in the end. Best honey mustard too!
Service was friendly and fast. Food came out hot and perfectly yummy 🤤. I do believe I have found my place to stop after my doctors appointments. 😁
I love Chic fil A...but my grilled Chicken sandwich was Cold.I live 1 mile from the location. Very disappointing!! Had to take it off bun an warm it up. Not good!!
Updating this from an older review, I really like the Chick-fil-A at Voice of America in West Chester, Ohio. The staff are changing quite often, but they must have great leadership as they do a great job for me.
This is the best Chick Fil A by far! They are ridiculously efficient in their drive thru, their people are always nice and my order is ALWAYS correct! Thank you for the great service!
I bought an order of grilled nuggets and got some bbq sauce with it. When I opened the container that the nuggets were in, I was overwhelmed with the delightful aroma they gave off. The taste was amazing. I skipped the bbq sauce. Why cover up that flavor? They are marinated, seasoned and grilled. Best grilled chicken ever. The restaurant was busy, but this place is a well oiled machine. They are the most efficient restaurant at serving lots of customers quickly.
Top notch customer service all the time, everyone is always happy, and its not a fake happy! Love their work ethic and team work!They forgot part of my order and I didnt realize until I got home, which is at least 6 miles away and I wasnt going back anytime soon. I called the store and the manager apologized (cuz seriously, this like never happens at Chick fil a!) She mailed me a gift card to make up for it. You win my love chick fil a!
You cant go wrong with Chick-fil-A. This store lives up to the reputation. Extremely friendly staff will go out of their way to help you. Only downside is the restaurant gets crowded around lunch. (A symptom of its quality) They do their best to keep the line moving. Try to avoid 12:00-12:30. If you go before or after you shouldnt have to wait long. Friday and Saturday afternoons can get busy as well, but I dont go then very often.
Always friendly, meal fine to perfection and the restaurant was very clean. So nice to be able to dine in again!
I went to this location while passing through the city, and let me say I had a wonderful experience! The restaurant was busy and packed out but the service was excellent! All the employees were, friendly, fast and offered great customer service. The food was delivered promptly and fresh. Definitely pleased!
Good food. Amazing chicks
First time eating breakfast here. Really enjoyed. Thanks so much
We Love this ! Very Family Friendly, Clean, Nicely kept up. Friendly thoughtful staff. You can see everything is done with the Customer Satisfaction as its ultimate goal. We especially love Family Fun Nights and the other events. A big Shout out to our VOA CFA (West Chester Ohio) Tuesday night Friends!
Kids love it here and so do I! They are very helpful and customer service is awesome!!!
This location always forgets something from my order. Tonight it was wrong size fries, no mayonnaise packets, no honey mustard.
Great food and loved the mouthwash idea in the bathroom. But needs better housekeeping in bathroom.
Drive thru moves along well even at a busy lunch time, food is as good as it always is... The only gripe I have is that the the person taking the order put on the order the several condiments requested, and it was on the receipt... Yet for some reason as always at this 1 particular location they dont make it to the bags... Ever...
Good experience! Not to long of a wait time in drive-thru. Excellent service & food! 👍
Excellent service and great company. The food was awesome as always.
I would have given 5 stars but if they make their service as good as Liberty’s Chick fill a. I would , surely give them 5 stars. Liberty’s chick fill a is NUMBER 1!!!!
It’s very busy here but the wait was short. My order was correct and I did not have to worry about waiting a long time for curbside way to go Chick-fil-A!
Service was super fast through the drive thru but they forgot some of the items, which meant I had to go back through the drive thru. So basically twice as long to wait for my food, which was cold by the time we got it home.
This is my favorite Chick-fil-A location to visit. I have never had any issues and the staff is as friendly as youll ever find. Always a pleasurable experience.
Love the people here and service is great!!!
As for as Franchise Chic FilA’s go, this is below average in my experience. For starters, the Staff seems to be nonchalant and not customer friendly or family oriented; the staff is just average. Secondly, the condiment section is perpetually out of stock; always multiple items missing. Thirdly, when delivering food to the table my orders seem to always be missing something every time (i.e. a bottle of water, milkshakes, order of fries).Couple the above with the subpar food and that is what brings this rating below average; the fries are awful (undercooked and seem to be of poor quality), and I received cold chicken on more than one occasion.My experiences at other Chic FilA’s set the standard and this one just doesn’t measure up.Spend your money else where.
They consistently mess up drive-thru orders. I have gone to pick up food for me and my colleagues and on multiple occasions now the orders have been incorrect or have been missing meals that I had been charged for. I love Chik-fil-a but this location needs to properly train their employees before I take my business back there.
The service is always very quick and the food is very good everytime I go. I wish they were open Sunday. I always want chic fil a on Sunday. I suppose thats part of their secret and if they were open sundays maybe we wouldnt want that chicken so bad.
I dont care who else does a chicken sandwich but they do not compare. Get extra pickles. So perfect. Also safe and hands off. LOVE LOVE LOVE!
Forgot a chicken sandwich but quickly replaced it after I called. Overall I think the staff is doing pretty well for how new the management and young employees.
I love their food and no matter how bad you are feeling when you enter the restaurant, you will leave with a smile on your face. The employees are super sweet and the fresh flowers on the tables are an added touch that always makes me happy when I go there
Multilane intake, good food, super friendly customer service. A regular in our rotation of food stops in the area. For COVID specifically, have noticed only a few nose over the top of mask people.
We love this Chick-fil-a. The staff are friendly and the restaurant does a great job of putting on fun events for everyone. Last time we were there, a group of carolers sang and the Chick-fil-a cow was dressed as Santa. (and of course the food is amazing too)
The Chick-fil-A on Tylersville Rd. Is fast and Covid-19 compliant. The food and the device is Great!!! When I pass though again I am stopping by and getting more food there.
Whats not to love about chic-fil-a? They do more business in 6 days than other companies in two weeks (assuming). Quality, speed, friendly staff, clean and a kid play area my child knows very well
Great food and always a good experience...even when super busy....friendly and efficient....new mac n cheese really good too!
They always serve great food and have quick service. Was our first time ordering online and was quick and easy. They are awesome.
Fast and friendly service! Food hot and fresh.
The food is delicious. The staff was helpful and courteous. I was disappointed to discover as I drove down the road that I did not have a fork for my salad or straws for my beverages. However, that may have been my fault as I did a carry-out order from inside the restaurant.
Fast, friendly, service, and the usual Chick-fil-A stuff - good food quality considering the always packed drive thru line.
When I eat fast food, I go Chik Fil A. They have the best spicy chicken sandwiches around. Only negative is they are closed on Sundays but you cant hate them for their morals. Love this place!
Terrible! They messed up and gave me less than half of my order! I dont recommend this place!
What do you expect? Its Chick-fil-A... Always friendly service. Always clean location. Always super yummy food for decent prices. Always a great experience here. Always! 😁
I have no complaints. Food is good, my order has always been fresh and correct and the service is great. Service with a smile, its hard to come by these day. Very refreshing. Id recommend for sure.
I love the food here so much. The atmosphere is amazing as well, Ive always felt welcomed in here. The workers are always so nice, and if they make a mistake, theyre sure to make it up to you.
Food came out to me as soon as my card touched that scanner. I didnt even think it was for me it came out to me so fast. Everyone is polite, the place is clean. Truly professional. All of this on a day where the whole building is filled with customers.
Long lines, but fast, efficient, courteous, fresh market salad was absolutely delicious...
They not only have good food They are good people. I was down south when they started operating. I always injoyed taking the kids there. Name me somewhere else that will give up Sunday sales because they feal it is the right thing to do. There is a reason they are extremely busy.
Great Chick-fil-A, food and service fast and friendly. Love the overhang in the drive thru, especially when it is raining. Should be the model for fast food customer service worldwide !
I appreciate the efforts they go to in order to help people during this time of national struggling. The drive-thru experience is still personal and caring while adhering to mandates.
Been going to this location since the day they opened and they have NEVER got any order wrong.Still one of the best in the country.
My fave’s
Great customer service great food! Wish all fast food places ran business like that!
Tuesday’s at 9am there is an annoying group of old people that meet here. Catholic group of some sort. They will spend 10 minutes dragging chairs around to suit their needs, interrupting any semblance of peace and quiet in the restaurant. As the woman is adjusting chairs she will literally get her behind IN the personal space of your booth. Then if they don’t like the lighting they will come into your booth and adjust your blinds. I chose my booth because the sun was coming in and then some geezer leans into the booth and starts putting the blind down like he owns the place. Since you are the generation that darn near destroyed this country with social security and welfare, I cordially invite you to piss off and leave my booth alone. I’m paying your bills, the least you can do is keep your hands to yourself.Steer clear on Tuesday mornings at 9. I will from now on. The restaurant needs to remind these people to keep their hands to themselves. Likely useless as they haven’t learned that lesson by 70.I know chicfila loves religious groups meeting at their restaurant but this group is more than I can handle because of their behavior, not their choice of ritual.
I love their food, but it was very busy for lunch today. The employees worked hard and kept their smiles on, though. The line had extended all the way past the play area, but it didnt take as long as I thought it would.
My go to place for chicken sandwiches or chicken nuggets. Tastes great! The staff are always friendly and love and admire their Christian ethics. Everyone is welcome in their business and treated with respect.
LOVE LOVE LOVE!! Literally go here almost everyday. Super great food, and even better service! All the employees are super nice and fast. I wish I could give 10 stars!
Chick- fil- a - You never have disappointed.
Love chick fill a I always get the same thing but it is good. Dont like the cookies with oatmeal and chocolate chip in it. Lemonade is good and not from a box.
Good food, good service. The only issue tonight was the car in front of us did not appear to want to order that just wanted to file some major complaints. Have no idea what the issue was
Employees are always ready to help move customers through long lines in the drive through areas. Chick-fil-A has figured out how to provide quality food and excellent customer service
They were awsome! My order was wrong, went back thru the drive thru, told me to come around ,had my order waiting . Also kept the wrong order and got 2 free breakfast coupons on top of that. They appreciate your business unlike other fast food places.
Drive through was very busy but speed was fine. My #5 and waffle fries were hot and tasted great as always!
When it comes to Chick-Fil-A, you can always count on great service, excellent food and quality above other fast food restaurants. This holds true whether your in Georgia or Arizona. Great chicken sandwich.
It was good. All those teenagers that work in there were so polite.
Best chicken sandwich in town!
Disappointing today. Busy after 2pm on a Saturday. Only 2 of 4 registers open. Guy working register next to pick up station was completely ignoring several of us waiting for drink refills. Server chatting with 3 employees seated at a table, assume on break. Mgt should check local happenings to schedule workers. Ultimate Regionals at VOA all weekend and Dragonfly 5K event too. Lots of folks to serve. Seemed totally unprepared to handle volume of guests.
Delicious as always and the frosted lemonade is DA BOMB !!!!!
This location of Chick-Fil-A really brings it. Ive gone through it probably 200 times since it opened. Always friendly staff, little to no wait even at busy times, overall very clean.
The customer service and the management of this Chick Fil A is outstanding! I always enjoy coming here but was truly impressed with how they handled all the foot traffic with their free breakfast today.
Its a teenagers delight but for what you get, its an adults waste of money. If you get chicken nuggets, think pop corn chicken. A 4 piece is 4 morcels of chicken substance. Thats not even an appetizer, its crumbs. Youre paying for service which is good. But youre there for food, and service only goes so far after you pay - youre left hungry and empty walleted.
Always very cordial to customers.
Why cant all fast food restaurants have as good service as you guys? My family and I always have an amazing experience at your drive thru. Thank you guys for being so professional and sincere!
Always great service and friendly staff. Even when they are crazy busy! Would be nice to get more chicken wrap options.
I insisted on Chick-fil-A on our trip back to Michigan from Florida. It was really busy, but everything in the dining and bathrooms was really nice. I am giving a low rating because I ended up getting a mild case of food poisoning from my lunch. Within in an hour of eating, I started to feel nauseated. Luckily, I made it home just in time before getting really sick. I believe the lettuce on my chicken sandwhich was the problem.
Poor customer service. We went to this restaurant this morning for breakfast. We were the next car in line for the drive thru for 5 minutes, as the person working the speaker was having difficulty getting the order right for the car in front of us. There were 3 cars that made it through the other drive thru lane in this time. We finally pulled up to the speaker at 10:29 and waited until the clock changed to 10:30 before anyone decided to try to take our order. We were then told that breakfast was over at 10:30, despite the menu still showing breakfast as well. Ill be sure to look elsewhere for breakfast next time.
Im sorry but the chicken strips were disgusting and the fries were no better than what I could get at Kroger or Walmart.
When I go here, I order the Chick-fil-A Deluxe, it tastes like Im eating something wholesome, not like fast food, food is always delicious, and the service is fast and friendly, have never had a bad experience here.
I arrived in line at 10:28am. The clock had just clicked 10:28 approximately 10 seconds prior to me arriving in the line. There were 2 cars ahead of me and I was in lane 2. The first car (was almost finished ordering) and as Im pulling up to order at the speaker the clock strikes 10:31. I order a #1 combo chick-fil-a biscuit. And, oh Im sorry, sir, we dont have breakfast anymore!!!!!!!Did they just all the sudden throw everything away?? How were they going to fulfill the orders of so many cars ahead of me? Had they really just run out of breakfast when I pulled up? I SERIOUSLY DOUBT IT!!! What about the 3 other cars in lane 1 that had arrives before me and likely wanted to order breakfast as well? All your breakfast is gone? You dont have anything left??, I asked. Lemme check, he replied. Sir, I just taliked with the executive director of the kitchen and they said we dont. By this point there are 2 other cars behind me and I cant move forward or backward and they apparently dont have breakfast anymore. I guess it was all magically whisked away to tomorrowland at 10:30:00. This is not the first time this has happened at a Chick-fil-A. Dude, lets just say I was angry and very frustrated.Needless to say I WILL NEVER RETURN TO THIS CHICK-FIL-A EVER AGAIN! NEVER!! NOR WILL ANY OF MY IMMEDIATE FAMILY EVER RETURN TO THIS LOCATION!!! There should be a zero stars button/option. I would choose that!
Just gonna say best food ever!! Fast and friendly service everytime!!
Friendly employees but I just dont get the draw. Its really just another fast food restaurant.
Customer service is phenomenal! Food is Always excellent! My favorite fast food by far!
Very fast service and friendly staff. The kids zone is great! The grilled chicken is good, but the waffle fries are my favorite!
Best chicken out there. The waffle fries are perfect, great shakes, and everyone is always so darn happy and friendly, makes me want to work there too
Always fast and fresh. The service is great. Doesnt feel like fast food theres no rush.
Best chicken nuggets in existence! Love the management! Good moral owners! I support their convictions and courage to stand up for them.
The drive thru was packed, as usual, and the employees were out in the heat, taking orders with big smiles and just being the most hospitable. 10/10 would recommend
I was amazed that this location provided free diapers, wipes, mouthwash, lotion, etc in their bathrooms. Ive never seen this before but was totally impressed. The location is really well taken care of and the owner seems to go the extra mile!
These fries are amazing! And the chicken is great! They did give me the wrong drink but Im not going to hold it against them.
Very good food and very nice staff! Food is always hot and fresh.
Friendly staff and good food like usual. Dining room is currently opened.
I love Chick-fil-A sandwiches theyre awesome. Wish we could have a Chick-fil-A in Eaton.
Fast, efficient drive thru service and my order has never been wrong
Friendly staff, well organized, clean environment and very professional! Long wait in drive thru but the experience and food is worth it!
Always consistently good food and excellent customer service. My group and I are regulars at Chik and we always enjoy our visits. A great company to patronize.
Not only were the fries not hot but they were extremely salty. The Lemonade didnt taste the same either. I was very disappointed.
Fast and always fresh. Very friendly accommodating staff. Try the Chick-fil-A sauce if you get anything chicken related!
Hard to beat the level of service, staff is always polite and respectful, Lobby is always clean and organized. Even when busy they can manage the crowds pretty efficiently and get you in and out
To expensive. Tiny chicken nuggets, not hot, waffle fries, not hot. I ordered 12 piece nugget, medium waffle fry and 2 small cokes, cost me almost $13.
Friendly staff and quick service. Hard to get sufficient sauce though when you order a lot of nuggets. Very clean location but not always the easiest to get to.
Absolutely the best service and smiling faces. Its so refreshing for a fast food place to have EVERYONE working there be genuinely nice.
Always fresh but hard to get into. They need more sitting and the drive through seems to be always double wrapped around.
Love the food but long wait for a drive thru
This is the nicest Chick-Fil-A around! They go above and beyond to provide things that other Chick-fil-As do not. For example , there are diapers and wipes in the ladies bathroom! There is mouthwash and lotion also!
Usually really good food, and fast service. My most recent visit I ordered a sandwich with no pickles, I hate pickles, but tasted like they soaked it in pickle juice (or more likely put a pickle on it and then took it off)
Great service but needed a little improvement, they should look after pickup service a bit more
Service was professional, accurate and with a smile with a mask on. Everyone worked together to get orders out in a timely way.
My breakfast burrito was small and only had one piece of chicken in it, Im absolutely disappointed.
Love their services. Very fast friendly and professional people. Food is a little expensive but worth it!
Staff was kind, fast, and did excellent work considering the lunch rush. We did not wait long for our large takeout order.
Food great but the price is a little much sometimes when we all want a meal and or lemonade I miss my calendar of free discounts
Almost always busy but theyre good at getting you in and out quickly. Very good quality, good tasting food. Staff is aways friendly and polite.
Great food. This place is always busy so plan to deal with difficult parking. Wait is not long though even when they are at their busiest!
Always great food and exceptional service. Very efficient drive thru staff.
I have never had a bad experience here! Customer service is always fantastic, food always comes out right away and it always clean!
Their updated drive through and the wait staff are never far from perfect. They do what they are known for. Excellent service as always.
Good food, but I was not prepared to pay $56 bucks for three people!
Chick-fil-a is always good food. The frosted lime aid was wonderful. Service with a smile.
The bathrooms are amazing, and they even have lotion and mouth wash. Drive-thru just as busy as most Chick-fil-As though.
The line was very long but we still had our food in under 10 minutes.
It was a pleasure going to CFA.
One of my favorite places to eat , Food always excellent ,Service always great . Always clean !! Frosted Lemonade the best I have every had .😁
Chick Fil A at VOA is our favorite place. Thanks to all locations for supporting the Cincinnati Reds today with free sandwiches. Best chicken sandwich ever.
I mean... Its Chickfil-a. One of the better places to eat. I expect nothing less.
Great food, I wish there was a store location closer to home, no problem though we still eat there
Love Chick-fill-A.... Service is always good and friendly. The only thing I dont like is that we dont have one in middletown!
So so so family friendly! Crowded at lunch but very helpful staff brings your order to the table. Thats a chick-fil-a thing.
Went through a moderately sized line pretty fast. Mason had great customer service!
Chick-fil-A is always great. Great service and great food. Still well worth the wait during rush times
Total reviews rating 4.6
199 Reviews for Chick-fil-A 2023:
Review №1
2022-06-13This has got to be the FASTEST drive they I’ve ever been in. My fries were HOT. They never forget anything. I know I can always count on chick fil a to get it done and get it done right. This is one amazing business. Will always be my favorite food and fast service (not fast food!). This service and food is 100x better than any restaurant out there. These employees do so well.
Review №2
2022-02-15Y’all counted this as a nugget in my 8 piece.. super disappointing but otherwise usually love this location.
Review №3
2022-05-13Never had a bad meal or bad experience! You can never go wrong here. I LOVE consistency and theres not a more consistent restaurant in business! The spicy sandwich to the nuggets! Ridiculously good!!!😁👍
Review №4
2022-07-01I think we all know by now that Chick-fil-A is 5 stars. The drive thru set up is unlike any other fast food joint. They seriously could train the army 🤣. Its super fast, always correct and they are friendly on top of it. My order has never been wrong at the Tylersville location and if it was thatd be ok.....they must know I dont need that peach shake after all 🤣
Review №5
2022-07-16Always friendly, always tastes great. I knocked off a star because they throttle the drive through to encourage people who order online.
Review №6
2022-07-23Location by costco...everything seemed fine till the bottom if the drink split ope as soon as u took it out of the cup holder they placed our drinks in and entire drink spilled out In the car...employees didnt seem in the mood to greet that when u drove up or went to pay or picked up order.
Review №7
2022-05-01My favorite chickfila :) The food is always fresh and delicious. My family loves the food and the kids meals come with an educational toy which we very much appreciate.
Review №8
2021-06-16I stopped by this Chick-fil-A to get breakfast on way to my medical treatment. Chicken minis are the best and diet lemonade / sweet tea Arnold Palmer hit the spot.The service is always great & Ed does a great job with promotions in the community.
Review №9
2022-04-30Employees were really busy. Its a very popular place. Food was great. Wish they stayed open later. Great place to eat.
Review №10
2022-04-23The Assistant manager was wonderful! During a very busy rush and a few rude customers she was nothing but smiles. Handled everything perfectly and kept the restaurant running smooth!!