In-store shopping
Yes
Family Dollar in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Service options
Delivery
No
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
SNAP/EBT
Yes
Phone: +1 216-535-9045
Site: https://www.familydollar.com/loc...
Site: https://www.familydollar.com/loc...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
Family Dollar in other cities:
Comments (79)
I gave them 4 stars because the store was so packed that getting what you needed was a difficult task, plus some of the workers made me feel a little uncomfortable... Id go here again tho
This has to be the most disgusting family dollar store I ever walked in.. For one the aisles are crowded and to close, then they have the nerve to sit everything on the floor because their to lazy to stock things like it suppose to be, and the attention it brings to the store matches the store.. only go for a quick and snatch, anytime I stay longer to “shop” I get frustrated
This family dollar lacks cleanliness and professionalism. Management doesnt care about how they keep the store. The entire plaza is unkempt. Just because its in the hood does not mean it has to look like this. Take pride in where you work. Take in your customer service.
Everything was great, store clean, excellent service, store was set up nice, even that gorgeous cashier LaShay was very nice. Overall this is one of the better stores I been in. Highly recommend this place. Only negative is the area its in
The cashier was terrible,kept trying to put knew clothes I was purchasing on the counter that was wet with reminisce of flavored color juice. Didnt even advise the customer ahead of me his container was leaking, I had to advise both of them
That store needs help! Only 2 cashiers doing the best they could store floors dirty shelves a mess, on top those girls in there with out any security!? Great having the store in neighborhood but under circumstances??
The store smelled like weed. I was disappointed 😞 yuck 🤮
One cashier and about 20 people in line until after 730pm customers started complaining. Wow.. Was hot. Go there all the time. Never a problem. Just bad today.
It was ok. Once they are able to keep a competent work force it should improve
Store always dirty and crammed with items on the floor new storage on the floor an old storage
I found what I wanted at a great price. The Cashier even tried to help me save more. She introduced me to an app to save money! Thanks for all the Help!!
Not open as it says right now been here standing outside since 7!!! They never open at 7 so please change your hours online and on the phone or get a manager who can open on time and who cares!! Multiple days this happened to me and it’s very upsetting
Bad customer service but the manager is great he just have bad employees
Good place for shoping
Excellent prices on Garden Items. $1 to $3 for pretty, well draining pots. $1 baf of flower soil for when your in a pinch.
This is the worst family dollar always slow long lines messy and they never give cash back im not usually a complainer it took me years to say this but there has been no constant improvement im at this store at least twice its only because its near my home so one star for being convenient
IV JUST EXPERIENCED SOME OF THE WORST ATTITUDES AT THIS FAMILY DOLLARTHEY DONT SPEAK OR GREET THE CUSTOMERS ONE GIRL HAPPENS TO FOLLOWING ME AROUND THE STORE LIKE IM TRYING TO STEAL SOMETHING.
I like this family dollar. They could do some fixing up . But other than that I like this family dollar❤️
Very clean....well stocked...and organized store... Friendly staff and decent locatiob.
If your delivering make that sharp left. Behind family dollar. There is room behind to turn around and Godspeed backing into the reverse angle.
Nastiness and FILTHY store.. Looked like someone went in and trashed the place. Floors look like they have never been cleaned.. It was horrible
This location is terrible they only have small bags they never want to give you cash back off your debit card why make it a option when I slide my card if I cant receive nothing back.not to mention it can be 15 people in line and one cashier.
Store is beautiful cashiers attitude could use real work
Things are barley stocked. But the cashier and customer service was amazing
Very rude staff, not helpful at all. The parking area was filthy. Id stay away if I were you!
It was more than a regular dollar store. They have clothes and other stuff. Not everything is $1.00 but still pretty cheap.
Couldnt run register and debit card reader right and had me what a long time for a another casher to ring me up
Very poor customer serviceThe store is so dirty and nasty never been clean
I liked my experience at this Family Dollar it was quick.
I didnt go into Family dollar store
Decent store... Great service... Has everything you need...
Store looks great. And there very helpful
It was crowded and the aisles seem crowded.
Worst place I’ve ever worked .... i never got help with the lines and oh god the manager is the worst ...the area is very horrible !!
Customet service was terrible, casher was rude.
Dont hate it! Its just not the best of stores to shop.
Nice clean store friendly people
Not safe. If you are not from the neighborhood and consider going there for savings. Dont. IT IS NOT SAFE.
Was a good experience. Customer service was also good
Great. They have everything I stopped 4
Great!!!
Lines are always long but service is great.
This store is nice and price are real nice.
A little messy but had what I was looking for
Rude employees. Nothing is organized. Worst family dollar ever.
They have excellent customer service
Back to the same thing, nasty, stuff all over the place. Stock everywhere.
Fully stocked, but usually a foul odor in the store.
Good store wellstock
Great service and customer service skills.
Because you can get many items to buy
Friendly people work there
It was XTREMLY UNCOMFORTABLE!! The e
Need little work
Good to go to n cheap
Great
Dirty
Expensive and slow check out.
Good deals helpful staff
A great place to shop
Service is too slow
Nice place for a deal
Found eveything I needed
Nice dollar store
Good
Great
Slow
Dirty store!!!
Most store floors on the east side are filthy. Surly cashiers, no pride in appearance of store
Total reviews rating 3.2
79 Reviews for Family Dollar 2023:
Review №1
2022-05-30I would never recommend someone to shop at this place. Very filthy, very narrow corridors, extremely poorly behaving staff and manager. There is nothing good about it. I am definitely not coming here again.
Review №2
2022-05-25Employees were friendly, courteous, and professional. Store was well stocked, and the prices were very reasonable. Will definitely shop there again.
Review №3
2021-12-07Very poor customer service ask for assistance Im getting a beverage out of the cold cooler on the top shelf that was pushed to the back the lady looked at me turned around grab the Box Went into isle 3 and was putting items on a shelf I asked for a manager she said she was the manager I asked why she would not give me assistance and she just rolled her eyes and walked towards the back of the store. Very unprofessional and the store isles had merchandise all over the floor and was dirty.
Review №4
2021-12-28Prices on the shelves dont match register prices. Very inconvenient. Theyre going through a reset but still have old prices. Theyre unorganized and their lines are always long.
Review №5
2022-01-28Though they were in the middle of restocking...I found what I needed except almond milk, which I dont think they sell.
Review №6
2020-06-30They have a sign on the entrance door that says you cant enter with out a face mask but ppl were in the store with no face mask. There are markings on the floor for social distancing but once again the isles are so cluttered with products on the floor you barely can make It pass someone due to all the stuff on the floor.. The staff was nice tho..
Review №7
2021-11-02Needs better management and shelves need to be stocked properly. I brought some expired donuts and had to take them back👎🏾
Review №8
2021-05-06The Family Dollar at Church Square isnt clean at all. There not stocked very good either. The girls that work there are nice.
Review №9
2021-04-03This store is usually dirty , but today it was just filthy you could not walk down the isles for all the boxes . I only wanted elmers glue , twinkies and snickers . You could not reach the candy shelves . Not not not going back
Review №10
2019-09-05I avoid this plaza unless its an absolute emergency. This FD store is small and the aisles are crowded with carts of stock merch here and there making it feel even more chaotic. The clientele in this store and the grocery store next to it - whew - prepare to get a contact buzz.