Fairfield Inn & Suites by Marriott Akron South in Akron

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Total reviews rating 4.2

199 Reviews for Fairfield Inn & Suites by Marriott Akron South 2023:

Review №1


Positive: Friendly and helpful staff...attractive lobby...very nice, clean room. The breakfast was the best we have had anywhere. The employee overseeing the breakfast did a great job...was attentive and very hospitable. Negative: Two very small things: Keurig & coffee/tea pods but no coffee cups in our room. We got some from the lobby coffee bar area. Used a clip we had with us to close the room darkening curtain in our first floor room...it didnt quite close all the way.

Review №2


As a Marriot Bonvoy Member, I am not super impressed with this hotel. We arrived at 11:30pm and there were noises all over the place. We could hear all of our neighbors and didnt get to sleep until about 4am. And then right at 6am, they started packing and all you heard was the banging of drawers.On top of this, the water flow was super slow and there was only super hot or ice cold. Not much for a shower. And our room thermostat was broken, so we slept in a tundra until it magically started working around 7am.Food was alright except the hard boiled eggs turned out to be bad unfortunately.I do want to mention though that the service was super nice and they did try to fix the issues, but they could not fix the noisey neighbors and that is really no fault of theirs.Please be cautious when staying. Bring noise cancelling headphones and your own food.

Review №3


Positive: Breakfast but no waffles Negative: We stayed 2 nights and they did not make up our room after the first night. I didnt see any maids. The pool floor was gritty and breaking from starting to break apart. No hot tub!! We stayed there because of the hot tub advertised.

Review №4


Positive: The location was fine, close to restaurants Negative: Rude staff. Got keys to an occupied room, they blamed housekeeping. Walked right in their room! Pool broke a day before we arrived?.. whole reason I booked there. Loud guests slamming doors. 1 king bed with no pull out sofa with 3 people? Never again.

Review №5


Pool is small, no hottub. Saturday night and I couldnt even use the pool it was so busy and there were NO towels at the pool. Great bed and nice room. TV rather small for hotel today...

Review №6


We always enjoy staying at Fairfield Inn & Suites, Akron South! The staff are so friendly and welcoming from checkin to checkout! The breakfast was very good, with an assorted variety of food and beverages. The breakfast staff were amazing...friendly and so helpful! We had a beautiful king room with an additional sitting area that included a sofa, 2 small tables for eating, television, fridge and microwave. So convenient for eating carry out! Bed was very comfortable. We will definitely stay here on our next family visit!!

Review №7


The staff here was excellent. We were attending a wedding and had asked for early check in abd knew it wasnt guaranteed but had asked anyway in hopes of arriving and being to get ready for the wedding. Our room was not available yet and the staff here specifically Shirley went above and beyond to provide an accommodation so that we werent getting ready in a dirty rest stop restroom. Their actions, thoughtfulness, and kindness ensured that my guest and I were able to attend the wedding of a dear friend on time and without a hitch. Im forever grateful to the staff here and I recommend anyone and everyone choose this hotel if youre staying in the area.

Review №8


We loved the cheery color scheme and decor of our room. I even took a picture of the hallway! We had a pretty late checkin, and Morgan at the desk was very friendly, professional, and gracious. As a couple of weary travelers, we really appreciated his kind demeanor and his extra efforts to get us something we had forgotten to pack. The breakfast was great and satisfied me and my daughter (who is pickier than I am). The eggs were literally the best scrambled eggs I have ever had, and I had to thank the lady who made them. I would definitely stay here again! We honestly wished we could stay longer.

Review №9


Recently stayed here while visiting family in the area. Although the lobby was clean the mattresses/rooms etc. are getting worn. We found a half eaten piece of licorice on the bed when we arrived. They had coffee in the rooms but no coffee pots oh we are out of them They did not have a hair dryer in the room. Asked for one at the desk, she had to hunt one down. Several people at desk asking for shampoo oh we dont have any. The hallway door leading outside that is supposed to require a key for entry at night, was propped open with a rock every single night, heard the desk woman say, because its so hot in the hallways. The breakfast was decent and the ladies that work the breakfast super nice.

Review №10


We are Really happy we found Fairfield Inn to stay in when we are in Akron This was our third stay at Fairfield Inn, South Akron. We really appreciate staying there. Shirley at the desk and LaWanda at the breakfast buffet are TOPS /absolutely Awesome! They are wonderful at their jobs. Helpful and friendly and they know what they are doing. There is another woman who works at the breakfast buffet (I think every other day) who is also very excellent at her job . We only met her on this most recent stay and I didn’t catch her name. The rooms are clean. The facility is clean and well maintained, as well as the grounds and parking lot. The breakfast is so nice, the eggs and sausages are tasty, and there is such a nice variety of breakfast items to choose from, and of good quality too. Thank you so much