Enterprise Rent-A-Car image 1Enterprise Rent-A-Car image 2Enterprise Rent-A-Car image 3Enterprise Rent-A-Car image 4Enterprise Rent-A-Car image 5Enterprise Rent-A-Car image 6Enterprise Rent-A-Car image 7Enterprise Rent-A-Car image 8Enterprise Rent-A-Car image 9Enterprise Rent-A-Car image 10

Categories


Phone: +1 513-847-4424
Site: https://www.enterprise.com/en/ca...
Opening hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Edit info

Total reviews rating 4.2

52 Reviews for Enterprise Rent-A-Car 2023:

Review №1

2022-06-09

My wife just completed a weekly rental and the Manager and staff were great. She was traveling with a friend with her who needed special medical attention and needed to keep the vehicle an extra day. there all were so nice and easy to work with. Thank you all very much. Highly recommend.

Review №2

2022-07-18

Understaffed. One person working in a shop where 3 at least are needed. Long line . Never got picked up at appointment time. Had to find a ride there. Waited 90 minutes for car. Employee was hard working and polite but overwhelmed. Hire some people Enterprise please.

Review №3

2022-04-14

Isaiah will take care of you unlike other enterprise stores. He is very professional and personable. He has earned my business over and over.

Review №4

2021-08-25

I was offer to pick up a vehicle from Enterprise at 8 AM (West Chester location), at my arrival I was told they didn’t have any cars. 😔 Finally they found a vehicle at the Tri County location which I had to pick up. Guys often time I hear companies talking about they don’t have enough workers…. BUT what’s going on with the ones that are working.I’m at the second location I really thought everything was going well until I ask if I can drop off the vehicle at the West Chester Ohio location. The response was yes, after he changed his mind and said it was an inconvenience to get the car from West Chester. What, I felt they inconvenienced me by going to another place, I thought what was the big deal. Friends I don’t know what’s happening to customer service, hope you have a better experience than I did with Enterprise-Rent-A-Car

Review №5

2021-09-10

Was quoted a price on the phone. Then when I showed to pickup said vehicle, I was told it had come back with damage and since they didnt have time to update their system, that I would be required to bump to a larger vehicle at an additional $20/day. I argued that this was not my fault and shouldnt be required to cover the additional costs since I had no fault. The manager of the store argued with me telling me Thats business. He was very arrogant. I was backed into a corner this time but Ill avoid this place for future rentals. Bad business practices if you ask me and even worse management.

Review №6

2020-08-31

I needed the rental while my car was repaired at a nearby collision repair shop. Enterprise called as soon as they were notified by the insurance company. They recommended the repair shop near them. I accepted their recommendation. When I took in my car for repair, I was given a good car but much smaller than I usually drive. It was paid for by the insurance of the person who hit my car so I didnt say anything. I had been home only a few hours and enterprise called and said they had just been notified that the car I was given had been called back because it was near its mileage limit for renting. So I returned it and to my surprise, as a curtesy for the inconvenience, they upgraded my car to a more appropriate size for my body and normal use. When I returned it, all I had to do was give them the keys. Very smooth and good. Good job! I was very pleased with the experience.

Review №7

2021-03-18

Here for medical reasons for my daughter. Had 2 different reservations made and wouldn’t honor either one. They were not helpful in trying to locate me a vehicle either. As a former manager at enterprise, it was very disgruntling at how they ran this branch. Only positive was the driver. He was very kind, courteous and respectful.

Review №8

2022-06-28

Sydney and Ben, thank you for all your help. I was so stressed with getting a rental, they helped me get into the right rental I needed.

Review №9

2020-12-01

I hit a 8 point buck Monday night before Thanksgiving tore up my jeep pretty good but my jeep was tough enough that I was able to drive till Monday even with the radiator pushed to the engine. Progressive set up the rental reservation I went in to Enterprise and about 5 minutes later I was done and drove my jeep to drop it off to Body shop and Enterprise was there few minutes later to pick me up. The lady at the counter was polite and nice and she had to close shop for few minutes to run down to body shop to pick me up. The experience was hassle free and a 5 star experience. Thank you!

Review №10

2020-12-18

These guys are the best especially the Branch Manager Eric! They gave my wife a really clean Altima to drive while her car was getting repaired next door at Caliber. Super friendly service!

Enterprise Rent-A-Car in other cities: