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Phone: +1 513-697-4171
Site: https://www.enterprise.com/en/ca...
Opening hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:9AM–1:30PM
  • Sunday:Closed
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4.1 (142 comments)

Review №1

2022-05-17

Thank you Michael Madden for a great experience renting car from Enterprise. You made it easy and a pleasure to do business. The Alfa Romeo was awesome!

Review №2

2022-06-08

Always a great experience. Vehicles are always in great shape, clean, and in stock. Ive had nothing but issues with the competition. My only gripe is that theyre not open on Sundays. This often requires me to rent a vehicle for another full day when its not needed. 5 stars if they offer a way to return vehicles on Sundays. It would save me a lot of money as I rent vehicles from you 5 to 10 times a year.

Review №3

2022-06-12

This branch was extremely helpful with my multi-week car rental that involved partial insurance coverage and partial personal payment due to an accident. They also allowed me to drop off the car at a dealership. That was a huge help so my mom didn’t have to drive across town to help me. I rented from this location 2 years ago for a vacation trip and also had a great experience! I will definitely come back the next time I need a rental car!

Review №4

2021-07-18

So the enterprise that I used to go to close down closer to Kings Auto Mall. This one has been around for a while and Im glad that I passed by. I highly suggest that you call in advance directly to them as opposed to using enterprise online because they have a better feel for their fleet. Because theyre next to the Auto Mall theyre popular so you have to be careful whatever youre going to get come on time for it they will rent your vehicle off if you dont come in or at least tell them if your delayed.

Review №5

2022-03-22

Recently rented a Silverado from Enterprise on Montgomery Rd. It was an easy decision as Enterprise always makes the process easy. The staff was courteous, professional, friendly and very well versed on the process. Alec, reached out a couple of times to share what was going on with our insurance and to see if I needed anything at all related to the rental. He made me aware of extra cost and worked very hard, (with ease) to ensure that I was receiving the best and most accurate information.We will certainly return to Enterprise.Thanks Guys, you do great work.

Review №6

2022-06-13

I almost rent in a weekly basis and I 100% believe the best customer service team in the area is here. Even when the line is long it goes pretty fast and never had any issues or have any complains for anyone that is part of the team! Always handled correctly in either the check in or checkout

Review №7

2022-04-15

I had rented from same people working on new location in Loveland 12066 Montgomery rd , definitely 5 stars ⭐️ for all of them because this place got so crowded sometimes and they handled it with curiosity and professional. Alec , Michael , Jennifer and Jeff I believe his name all of you fantastic people . It was pleasure to rent a car from thiese guys .Thanks to all of you .

Review №8

2022-06-15

Everyone at this location has been a huge help. From Manager down, very positive, energetic and helpful. I normally don’t write reviews but definitely compelled to about this. Kudos to everyone and keep up the good work.

Review №9

2022-05-09

On two different occasions I have taken my car to be serviced and taken apart. They assured me that a rental would be available. It was not. This left me stranded with my SIX MONTH old baby the first time and very angry the second time because I just got my first day off in a while and had to spend it shuttling around my 3 kids and husband to our many appointments and school as well. We live in Middletown and this is so inconvenient.

Review №10

2022-02-03

Have rented from this location a total of 3 times myself, my family 5. Normally theyre absolutely amazing. Very good customer service. They get you in and out, and are so helpful with any questions or concerns. Respect what make/model of vehicle you prefer and accommodate that as much as possible.This time, rented for 6 months for work. They were aware that I would have a rental reservation for this long, as well as that I would be driving 1,000 mi round trip once a month. Car needed an oil change within 1 month of me having the car. Ok, fine not a problem.They did not make me aware and called me one morning and said I urgently needed an oil change. As a travel nurse thats not so easy to manage to get to a Firestone within regular business hours. Had to pay for my own Uber to drop it off, they say theyll reimburse me one way or another.Cars tire tread are also not acceptable for Wisconsin wintery road conditions. Cars license plate tags expired A YEAR AGO. A WHOLE CALENDAR YEAR AGO. Called them and they said their system sometimes acts funny. Why was a 360 degree point check of the car not completed prior to me picking it up? Called to talk to the manager who spoke over me practically the whole call and interrupted me so much I just gave up on explaining why this is such an issue for me. Not to mention one month before this reservation I rented from them after a total loss impact by a semi-truck. So yeah, safety is a top priority for me when driving.Will not be renting from this location again.

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