Ed Tomko Chrysler Jeep Dodge, Inc. in Avon Lake


Phone: +1 440-226-3168
Site: https://www.edtomkochryslerjeepd...
Opening hours
  • Monday:8:30AM–8PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Edit info

3.7 (199 comments)

Review №1


Excellent salesman Nick and finance manager Al.Best place to get a Jeep cherokee or any other vehiclePurchased 2 Jeep cherokees in the last couple months.

Review №2


My experience with them is they are very friendly and will try everything to make sure your happy. I dealt with jerroll walker and he went above and beyond making sure that I was happy. I felt like I wasnt just another person looking for a vehicle at a dealership, I felt as if I was treated as they would treat their family. The vehicle was exactly as I was told over the phone and there was no hidden things anywhere with the vehicle or the finance paperwork. What I was told prior to arriving was what I seen when I was there signing. I am completely happy with my experience with them.

Review №3


Disappointed in the salesman Jarrol Walker. He likes like he has your best interest until you sign the papers then your no one. He told us free oil changed for 3 years. Then we discovered 3 free oil changes in the FIRST 3 YEARS! Well when your service department tells you what miles to bring it back yes your going to use those in the first year! Oil changes are $75!When I tried to talk to him he walks away while talking to him expecting me to follow. I asked him to find a specific jeep for a friend and it seemed to be a bother. I will NEVER purchase another vehicle from here again. If you do, get EVERYTHING in writing and make them spell everything out in writing. Don’t let them rush you, make them explain it to you satisfaction. Back to Ford I go!

Review №4


Buyer beware. They will advertise a price is at 99.5% of the population will not qualify for because nobody is both military and first responder and Chrysler customer all at once. Advertise price will be $3000 below what they will actually try to sell the vehicle for and even if you tell them about your competitive trade offer and they promise they will make a deal they will undercut the trade value by $6000. You might be expecting a $10,000 price difference between your trade and a purchase but they will give you $20,000 price sheet. Stay away from shady practices.

Review №5


I recently got my first truck, a RAM 2019 Laramie from Ed TOMKO. It’s been one of my best experiences with a dealership. Vince, my sales rep, was great to work with. He let me test drive a few trucks just to give me that truck experience. He got me a good deal with my trade in, the truck pricing itself and much more. I got a good financing with one of their close counterparts(as best as the way could with the rising rate environment these days).The best part was I had a few small requests with the truck, mostly cosmetic after the buy. Vince, and Charlie, at Servicing, were beyond accommodating with them, no questions asked.I took the truck out of the Owners hand, who was driving it for a while, so full credits to him too. I am so happy with the truck so far. It’s a great ride.If you’re looking for any CJDR offering, please do keep these boys at Ed Tomko in mind. They have a lot of cars and trucks in stock, and great personnel to work with. Me personally, will keep going back to them. Thank you guys.

Review №6


We were customers of Ed Tomko for nearly a decade, but it seems like its gone way downhill in the last few years. Warranties have not been honored, repairs have become excessively overpriced, and we have always gotten free oil changes upon buying a new car, but after buying our most recent vehicle and going to have it changed, we were told that was impossible and they dont have any deals like that.We were up there today to enquire about a noise we keep hearing when we turn the wheel. While there we saw a young man with what we later learned was a salesman. The boy was near tears and clearly intimidated so we moved closer to see if he needed help. This poor child was near tears and begging for his last 2 weeks pay. The older salesman said he wasnt getting it.We went inside Ed Tomko and saw two salesmen, including the one from outside, and the general manager talking and laughing. One used a racial slur about the boy, who is Hispanic. We could not believe what we were hearing. My husband and I are both in our late 60s and marched in many peaceful protests when we were young in opposition to segregation. It took a great amount of restraint for us to not give them a piece of our mind.We will never patronize this dealership again. They dont honor the terms of their sales. Using racial slurs and denying children their paychecks is unacceptable. I will be bringing up what we heard at the next city council meeting. We must protect our children, and a business like this has no place in our community.

Review №7


Purchasing another vehicle soon and so far this place has been a good find. Early in the process but the inventory looks great, vehicles look diverse and the sales representatives have been polite, informative, and exactly the kind of people I would be comfortable buying from. Looking forward to getting the vehicle I need I. The spring from them.

Review №8


Poor service from Nick Zolani… I went there to test drive a car I was interested in and I had to ask him what his name was since he didn’t introduce himself to us upon walking in when he was standing right there. He also did not acknowledge the fact that I was the one buying the vehicle! He shook my fiancés hand and didn’t bother to say anything to me (when I’m the one writing the check). Ended up shopping elsewhere and bought a car that day! This salesman’s rude and ignorant ways of going about business deterred us away. I don’t have anything nice to say about this place. Not to mention the inside of the cars on the lot are dirty… nope!

Review №9


If I can give them 0 stars, I would do it. I do have a 2019 Dodge Durango. At my third trip at this Chrysler Jeep Dodge dealer, finally someone talked to me in the MOPAR Service department - they said that this is the guy who is the warranty specialist. On my first two trips they just pushed me away and send me to talk to the dealer where I bought the car, which isnt a Chrysler dealer. They said the part I requested to be replaced due to a manufacturing defect isnt covered. After I checked the warranty on my car based on the VIN number I found, not surprisingly, that the warranty is three years and/or 36000 miles. Third time I took with me the official papers from Dodge to prove it. This time they didnt say I am not covered, they rejected me because of a lot of work they need to do and they basically dont have time for me, maybe if I come back around May 2022. I went there to change the part (back center light rack that went out due to poor insolation, water went inside the lights and partially shut off the light), and also to do the regular maintenance recommended by Dodge (MOPAR): change filters, change some fluids, check tie rods, breaks, rotate tires, change oil, and all the good stuff for a 30K miles car. What car dealer is this if they cannot perform regular service for a Dodge? I am shocked and I do believe that they must shut down this place. I felt disrespected and manufacturer should take a strong action against them. I will do everything I can to make this incident public, sending an official letter to Chrysler Jeep Dodge Ram manufacturer. It is completely unacceptable to treat customers at this low level.

Review №10


Jerrol walker and all of the Ed tomko staff was so great to work with! They made our process so easy and quick! We have bought two Pacifica mini vans from them, and we will for sure buy our next one there!

Other Car dealer Nearby:
  • 4.8 ·(4)

    Nick Mayer Ford West Service

    from this place 2 mi

    Good service. Very prompt. Did a fine job.

  • 4.8 ·(199)

    Nick Mayer Ford West

    from this place 2 mi

    Nick Mayer West has impeccable service, distinguished customer care, and the highest regard towar...

  • 4.4 ·(199)

    Mark Wahlberg Chevrolet of Avon

    from this place 3 mi

    I drove 45 minutes to go to this dealership based on their amazing employees. Brian Lilly was abs...

  • 4.5 ·(47)

    Mark Wahlberg Chevrolet of Avon Service Center

    from this place 3 mi

    Brought in my 2005 Pontiac Vibe for the airbag recall and wanted to get the wheel bearing done as...

  • 3.9 ·(14)

    Byrons Auto Sales

    from this place 5 mi

    If I could give NO stars I would. I would advise people to not go here! The first car I got the m...

  • 4.7 ·(199)

    I-90 Nissan

    from this place 5 mi

    Excellent service from start to finish. We ran into some snowy car trouble in Ohio on our way hom...

  • 4.5 ·(15)

    Motor City LLC Auto Sales

    from this place 6 mi

    Wonderful place to buy a car! The employees are very friendly and welcome you in like its there h...

  • 4.2 ·(199)

    Mike Bass Ford, Inc.

    from this place 6 mi

    Extremely impressed with the service and 2016 GMC Sierra 1500 I purchased at Mike Bass. Paul was ...

  • 4.1 ·(75)

    Bass Mazda

    from this place 6 mi

    I was really impressed with my sales man Mike Perry. He was helpful, caring and courteous. He ...