East of Chicago in Galion
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Galion, Crawford County, Ohio, US
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Site: https://eoc-galion.foodtecsoluti...
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:10:30AM–10PM
- Saturday:10:30AM–10PM
- Sunday:11AM–9PM
East of Chicago in other cities:
Tried to order a pizza that was on the website, was told it wasn’t a thing. Ordered the cinnamon pops- came hard and without icing. Have ordered in the past only to be called and told certain items weren’t available that we ordered and we would have to order new items because of a price limit for credit cards. Deliveries do come fast and the taco pizza is great, though, just need better customer service
This is the worst food , no meat on loaded nachos , I paid 9. 99 for. The Italian sub had a few pieces of shaved meat on it. The best part was choc . Donut holes .That is all that was good. And I paid 13.99 for sub . Totally not worth it . I wont ne getting anything from here again.
We ordered by phone carry out on 9-8-2017 at 8:45 P.M.. Our dinner was 35 dollars. We were told it would be ready for pickup in 20 mins. We live 10 mins away. We arrived at East of Chicago at 9:00 P.M.. We was told our order would be a few more minutes. After waiting 20 minutes at the drive thru. We were informed that the pizza was made incorrect! Then we was ask to pull to the side. We sat to the side for another 15 minutes. When our order was brought out the order was still wrong! They gave me a 5 dollar coupon!!! I ve worked in the pizza industry. My families order was a 3 item meal . We was having a late dinner and then half of our dinner was cold. Cheesy garlic bread cold is horrible!!! What can you get with five dollars!!! What a insalt!!! We order for a family of 8. Thanks but no thanks for the great customer service!!!!
Manager was very unprofessional we got a pizza and there is hard olives like really hard I chipped my tooth on one of the olives I call them ask to talk to the manager at first he said that he was going to bring us a new pizza but I was at a doctors appointmentI told him I would be able to call him back after the appointment so you can bring a new pizza and instead he changed his mind and said that he would give me $5 off of pizza and I dont think its right very unprofessional
Customer service was very good delivery guy was nice pizza was good but damn i dont thinks they know the meaning of loaded , my so called loaded nachos had a sprinkle of ground beef and i really mean a sprinkle i had to dig to find any maybe a tablespoon of cheese but had a butt load of lettuce tomato and jalapenos for 9.99 i was very disappointed.
Total reviews rating 3.9
101 Reviews for East of Chicago 2023:
Review №1
2022-05-18Horrible service... I placed an order at 7:40 pm and waited for my pizza to come. I kept track of the my tracker feature not one time did it say it was on its way. My couch is literally 5 feet from the door and the driver says he knocked twice we didnt answer. No one ever came to the door and knocked at all i call in and get told they closed at 9 that i could drive to them to pick it up after its beem setting at the store since it was done. Get a new delivery driver!
Review №2
2022-07-08Food was good, Called my order in and still ended up waiting 20 extra minutes.
Review №3
2022-02-04Need to fix your order site to be easier to use coupons from email with the codes on them. Wouldnt take mine so I had to call
Review №4
2022-01-14Love the sauce and crust on this pizza. The toppings are super also & service is top notch & friendly.
Review №5
2021-04-14Update: The owner has reached out to me and has made things right.In hindsight, I wish I would have called the store when we realized there were problems. It was a busy night for us and I was frustrated. The quick response to my review was very much appreciated and makes me believe even without my review it would have been corrected ASAP. And EOC still has the best Meatball sub around, I just like my jalapenos diced and with extra sauce :)Original review... Delivery was earlier than expected that was a plus! However, when you order a Peanut Butter and Jelly pizza and it has been carelessly handled and the Jelly has all slid off the pizza and is just a pile beside the pizza, not so great. Our subs were good, but for the second time in a row I asked that my jalapenos be diced on my meatball sub and they werent! Not sure why there is a place for special instructions if no one is going to follow them :( also no extra sauce on my sub either. We dont order often because it is a little pricey. So when we do I expect my moneys worth. Didnt get it this time!
Review №6
2021-05-11This store was really good. They helped a lot when it came to ordering. I havent order from this place for over 5 years.They made it acceptionally easier. The only downfall is their pizza was a bit greasy but delicious. Thanks EOC
Review №7
2021-02-09We are very lucky in Galion to have a few great pizza places to choose from and East of Chicago is definitely a family favorite. From the Taco pizza, the Italian sub with special sauce, Meat lovers pizza and veggie pizza ( my favorite) but I usually get out voted, so glad I can order a personal size cheese pizza or just something sweet... Long time owners keep us coming back and great staff are always friendly and quick!!! and I love ordering online for an easy pickup. You can order while you do your grocery shopping and just drive thru on your way home. It doesnt get any easier than that.
Review №8
2019-12-20The flavored, crispy crust and the taco pizza are the two main reasons I order from here on occasion. I generally do pick up though Ive had bad experience with delivery on more than one occasion in the timeliness of the arrival of my pizza. Well over an hour on a couple different occasions Not recently though, I havent ordered from here in a month or better. I dont know if they were short-staffed or possibly inexperienced new drivers unfamiliar with The streets. Regardless they still make up a great taco pizza!
Review №9
2021-06-25The first time we ordered our sub was messed up and they gave us the wrong 2 liter. We got a credit and ordered again a week later. This time they still gave us the wrong 2 liter. The guy read our order back to us initially with the right pop, but still sent the wrong one. We called and the same guy told us thats what we ordered. Ill go to the one in Lexington before I order from here again.
Review №10
2022-03-28East of Chicago is always good! Especially when they first open up