Earth n Wood in Akron
Categories
Location on the map
Akron, Summit County, Ohio, US
Site: https://www.kurtz-bros.com/akron
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–12PM
- Sunday:Closed
Earth n Wood in other cities:
Great workers always get the right product and enough to cover my job. The employees are super nice and it’s quick and easy to get my product. Very satisfied customer
Cayrsten was very friendly and helpful. She made sure we got what we needed. Will definitely go back when in need of more gravel.
Good selection, horrible customer service. These literal dirt merchants act like they are doing you a favor when you buy from them. We stupid customers dont see column 7, row 17 of your price board and might need you to tell us the price how dare us.
UPDATE TO ORGINAL REVIEWI wanted to acknowledge that we ended up receiving a full refund. We appreciate that Earth N Wood stepped up and did this*******************************************Had two tons of rock delivered on Wednesday to back yard. Delivery guy griped about not wanting to get stuck, assuming backyard was soft, but he walked it, saw it was dry and hard, and delivered it right where I needed it with no issues. Called Thursday to have four yards of dirt delivered today. Driver (same one from Wednesday) shows up and an starts shouting from his truck, in the street, Im not going back there. I asked why, he says manager told him not to go into any back yards because other drivers have gotten stuck in other back yards. Told him it was even dryer and harder than it was on Wed when he went back there. He wouldnt get out of the truck to check, just said if I didnt want it the front, he was taking it back to Earth N Wood. I just filled and seeded my front from a tree and stump removal, I didnt want to cart four yards of dirt, a wheelbarrow full at a time, to the back yard, (and l also didnt want 4 yards of dirt in my driveway) so I told him to take it back then. Called Earth n Wood, they said delivery manager would call me back (this was at 2:40). They close at 4, so I called them back at 3:50, since I never got a call back. Spoke with Brian. He said manager made the call this morning to not deliver to back yards. I said to just give me a refund. He said sure, minus the $40 delivery charge. Why, I asked, when I hadnt had a successful delivery? He said because they did come to my house. I told him its a delivery charge, not a sit in front of my house and yell from the cab of a truck charge. He absolutely would not budge. I told him that I found it shocking that they where going to lose the business of a homeowner with internet access and the ability to leave reviews over $40. He put it back on me, saying I could have let the delivery take place. I said maybe you should let customers know BEFORE your trucks head out that no backyard deliveries will happen, and to give them the choice at that time instead showing up and being given no choice but where YOU want to put it. Cripes, whos the customer here? At any rate, he would not budge and took the option of lost sales and bad reviews, so there you go. And before anyone asks why I didnt get it from Bierce, here you go-Bierce didnt carry the rock I wanted, and they where out of topsoil. I normally do buy from Bierce, and these where the only two times I havent for the reasons I just stated. In fact, the four yards of soiI that I needed for the front yard, I did get from Bierce. Looks like I will be waiting for Bierce to have topsoil again. I know they will deliver it to a any firm and reasonable place I ask. So, if you are getting a delivery from Earth N Wood, make sure you want it in the front. As for me, they lost a customer for life.
Quick service. Good selection. Maybe a bit pricey. Online pricing discount confusing.
Medium priced fee to dump their. The employees are very nice and helpful. they have a lot of landscape material to buy also. one of my favs.
Very nice group. It was my first time picking up bulk mulch and they were very kind and instructive. I will be returning.
Never again - horrible experience!!!
I ordered 8 tons gravel for my 80 foot driveway I ordered online I selected for the gravel to be tailgated and I also selected a time that I would be home so when the delivery came I was home so he came didn’t say anything to me just dumped the gravel in one big pile and left didn’t say anything
I got a half a yard of topsoil in my truck it was really really heavy. But it all worked out. Guy was a great help
My boyfriend and I do landscaping hardsdape and this place is mostly where we go. Its one of the best places to get good long lasting mulch, decent pricing, they also sell bricks, patio pavers and multiple kinds of rockgravel. You can also dump yard waste there freely cheap and you can get $$ off for dumping at the bottom of your receipt when you purchase mulch. Highly recommend this place for your future yarddriveway projects. :)
The staff was very professional and helpful fast service and a wonderful experience thanks to Carysten
The staff is friendly and helpful. Their products are great and service is quick.
Super nice folks and the material is top notch. Easy access.
Pretty decent selection. I drive from Canton when I cant find what Im looking for at the Canton location. I been here at the Akron location 3 times now.
Great products and service. Rented a dumpster and had a great experience as well.
Great prices on so many good things. They will come to you also with the things you need.
Very poor delivery also very rude driver was supposed to tailgate driveway just dumped in a big pile
Great products for landscape projects. They also accept yard wast for dumping.
Ordered their most expensive super soil, supposed to be screened with added compost and peat, what I got was added plastic and glass.
Very pleasant place everyone was very nice.
Only issue I have is their 8-ton load limit on deliveries.
Loved them! Wish I knew about this place sooner.
Did not deliver on time. Hassles with my credit card. Turned out to be a waste of time and money. I would stay away from here...
Fast, friendly, good quality products
Needed some limestone and very reasonably priced.
Friendly and professional service!
Good selection. Friendly staff.
Nice people kind of pricey
Fav spot been going 2 years now
Only the best for all of your landscaping needs.
The staff is helpful, enthusiastic all and all, a great store
Great place to take old wood to be recycled
Very nice people working at counter
Great place good service.
Very nice sales people
Quick and easy to scoops of landscaping materials.
Always a pleasant experience
Awesome staff and customers
Best customer service!
Ok.. Prices are acceptable
$ for a truck load of leaves?
Great price.
Great service.
Got what I paid for
Close for season Winter
Help Employee
Total reviews rating 4.3
57 Reviews for Earth n Wood 2023:
Review №1
2022-06-24Awesome local business! I dumped some product there for a great price and in a super neat/organized lot. Then had them dump gravel for my driveway and the driver did a perfect job. The office sales staff was awesome too-overall great experience-highly recommend!
Review №2
2022-07-05The loader guy Adam is a great guy all around helps out with big loads and makes sure everything is good to go on your way.
Review №3
2022-07-02Fabulous service!!!!! Friendly staff, Jill and Makayla were awesome!!!! I would highly recommend Earth N Wood! If I could give more then 5 stars I would.
Review №4
2022-07-05Adam the loader is the best! loads the truck perfectly every time no matter what else is in the bed. give that man a raise!!
Review №5
2022-07-25Makayla was terrific with the front loader. She was very professional!
Review №6
2018-09-06Bought 4 yards of super soil. Super soil is supposed to be a mixture of screened topsoil, compost, peat and sand. What was brought to me looks like ground up mulch, with rocks, chucks of clay and I found some pieces of concrete. i tried to call the office 8 times today, but it said the person i am trying to contact cannot accept calls. I called the next day and they had me send pictures. They called back the next day and said the delivery was a bad batch and would replace it or refund my money. Good customer service.
Review №7
2020-12-15I ordered super soil delivery, they delivered in time frame, very nice driver. They put it where we asked no problems great experience. I love the customer service reps!! Super sweet and helpful. Been back several times since never a problem from start to finish. Definitely will be back!!
Review №8
2022-07-05Adam got us a yard of topsoil quickly and efficiently, appreciated
Review №9
2019-07-06I ordered a dumpster (roll-off). The ordering was quick and easy. The only problem I had was trying to get an estimated delivery time. After several calls they did get back with me and told me it would be in the afternoon. So I was able to get a few errands done in the morning. It would be nice if they could offer a 2 hour delivery window and call if it changes. The driver was professional and placed it right where I asked. Quick and painless. Overall all I would recommend, only issue was the delivery and pickup times could not be estimated. Price was very competitive, with the 25 dollar off coupon was the cheapest I could find. Thank you
Review №10
2021-06-16Store was very well organized and clean. The yard had plenty of room to move around. Great prices and the people there are wonderful. Highly recommend.