Kerbside pickup
Yes
E&H Ace Hardware in Delaware
Categories
Location on the map
Delaware, Delaware County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 740-363-1933
Site: http://www.ehhardware.com/
Site: http://www.ehhardware.com/
Opening hours
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–7PM
- Sunday:9AM–6PM
E&H Ace Hardware in other cities:
Comments (199)
Very good customer service. I needed backup keys. My phone call confirmed they could do it. When I entered I went to the cashier and he directed me to the back counter where the key guy would meet me. Minutes later I was walking back to the cashier with my keys. Ill be back often.
Store associate was very helpful finding the item I needed.
I like to shop at Ace because its a small locally-owned business. Their prices are a little higher than the big box stores sometimes, but they have a decent selection of products and even some interesting treats up front. The employees are helpful when it comes to locating things in the store.
Its got the very basics, which is fine if you need the very basics in a pinch, but not a place I go when I have a whole list of things I need for a project. They seem to be adding more to their inventory in the form of Christian bookstore type goods and not so much doing anything to improve the hardware store part of the business.
Very helpful like your small town hardware store!!
Great family owned Hardware store! They always have people available to help and always have what Im looking for. The store is clean and organized and their prices are fair and often have sales and coupons through the rewards program. Go here before the big box store you wont be disappointed.
Friendly staff and seemingly they always have what I need.
Great place to get tools with convenience of small store, but wish that their was a Home Depot in city to get tools that they dont have.
Very helpful. They helped me figure out what tools I needed for a job. I was about to spend 30 dollars on tools I would never use and they helped me find the right tools for a fraction of what I was going to spend. Best of all? the job was a total success.
Great service and all inclusive for your needs!
I needed special batteries for a door bell, and the people at ace were so helpful getting what I needed, they didnt carry them in stock but special ordered what I needed and called me as soon as it came in. Great people at a great store
In an emergency when you need a specific bolt and Menards or Home Depot would be closed before you could get there, Ace is the place. But if you have to buy more than a few bucks worth of stuff, go elsewhere. Their prices are insane. I needed a few 2x4 electrical boxes and a couple other odds and ends. Went into ace and about had a hear attack over the prices. Menards ended up being about 15 bucks, it would have been 50 here. Thats not an exaggeration.
Went in for a trimmer head on my Eco. Robb was an amazing source of information, and very helpful. This store is out of my way, but I think I am going to keep making the trip in the future!
Ive been going to this ace hardware for years for small things. Its ok. Ace hardware is overpriced usually and youre better off at Home Depot or Lowes.Nice people though.
Great neighborhood store. Very convenient and staff are happy to help
There are a couple of reasons I gave a low score.1. It appears inventory tracking is not a priority. More times than I can count I have been disappointed by the lack of very ordinary common everyday hardware items. A good example is 3/4 and 1/2 inch CPVC pipes and fittings. The bins are commonly empty and those items are what is used in most of the houses around here and should be in plentiful supply. This is just one easy example but this happens more often than not on many common everyday items. It has happened enough that I go to another hardware store almost exclusively even though it is much less convenient of a location.2. There typically appears to be 4-6 employees out on the floor when Ive been there. Very rarely does anyone open a second register when there is a line of shoppers waiting. I waited in line almost 30 minutes one day while 2 employees were chatting it up at the paint area and others were walking by the line of customers oblivious.You got 2 stars instead of one because of your convenient location and the fact that, aside from the register problem, your employees are generally pleasant and helpful.Update 10/18/19I am changing my review to 5 stars as there has been a major improvement as of late and I believe in credit where credit is due. Inventory has improved and most of all the staff has been much more observant of the checkout line. Props to the team there for the vast improvement.
Great service, decent selection, perfect for quick stop and common items. Dont expect wide variety like a bigger box store
Great people always willing to help in any e at they can!
These guys are fantastic. After my mower stopped working, I called them and asked if they could take a look. They said, Sure bring it up. Two gentlemen there had me running fine in about 5 minutes. I didnt have a plug wrench, and I asked if they would mind looking at the plug. They took the old one out put a new one in and changed the filter for me. Good folks there. It took 5 minutes and $5.95! I highly recommend these folks to anybody who has any equipment issues. I wish I could remember the two gentlemens names.
I am disappointed in this store recently. I purchased a riding lawn mower online and it arrived in a box (only seat and steering wheel needed put on)on a pallet to ship. The staff member I spoke to insisted the only way we were allowed to take it is if he used a forklift on the item into our pickup truck and suggested we have 4-5 people at our home to lift it out of the truck. I tried to tell him multiple times that is not acceptable and we will have a trailer to roll it onto to bring home, we expect to roll it up there since its on wheels. My husband then called and explained the situation again and told the employee we will not forklift our riding mower (30in deck), we expect it to be off the shipping pallet and unboxed like at all other retailers and we will roll onto the trailer ourselves. When a family member arrived to put it on the trailer, the employee never touched the mower box and went home for the day knowing it was to be picked up that afternoon. I have tried to contact customer service to see if our experience is normal for the way they operate but they will not get back to me. I wish I would have chosen somewhere else to purchase.
The customer service really is the difference maker when it comes to Ace. I needed a wheelbarrow and due to the pandemic, they were short on staffing and didn’t have any built. But while I shopped for other items, they got a couple guys to put it together for me and I was extremely grateful that they went the extra mile.
Staff were very polite and friendly.
Nice store, friendly staff. Even apologetic for not having a special dryer part. Even though I told the guy that helped me i didnt expect him to carry the part.
Not a good place for paint.Their tubing sold by the foot. I purchased some 0.25 tubing rated for 180 degrees. A hot water feed to a humidifier. I installed the tubing, it expanded several inches and burst from the 120 degree water from my water heater. They purchased cheap tubing and didnt bother replacing the literature on their display. Lucky I caught it before flooding my house.VERY high prices and a rather limited selection. Keep in mind. But for a quick trip for something better than nothing. The staff are usually friendly if not helpful.
I rented a U-Haul truck and couldnt be happier with my experience. Reserving the truck just took a simple phone call. The day of the rental, I walked into the store and was greeted with a good morning and found the staff friendly and helpful. Returning the truck was just as easy. Moving day is never fun but the staff here wished me luck and provided the truck I needed with no hassles.With our daughter now living in Delaware, Im sure we will return to get the help and supplies we need with future home projects. Thanks
Very clean, and organized store. The staff is helpful, polite, and always happy to see you. The store has always had what I was looking for and then some. Great store!
Pricing on most things is on the high end but they have one of everything. From a convenience standpoint it is perfect.You wouldn’t come here to buy two of anything though.
Great place to get supplies. Needed paint rollers & Paneling nails and they had exactly what we needed and in exact color. Staff was helpful even in these tough times.
They were extremely helpful and polite
Love having this store close to home. Great staff and they have a good selection of the things I most often need for projects. Also love having a Stihl dealer close. The prices are higher than big box stores on most every item, but it saves a drive.
Staff took time to greet us as we walked in. Great hometown feel. Key holder manager took time to answer all questions. Highly recommend.
Great for a quick run to get that paint thinner or plug cover. Limited inventory so if its more complicated than that you may need to drive to that big box store.
I get a sense of nostalgia when Im here. Decent selection of assorted hardware goods. Its pretty cool that you can rent tools and equipment.
The first Ace Hardware I’ve ever experience that was “self service”. If you’re not sure what you need then it may be preferable to explore other options because you won’t get much help here.
Good basic hardware store. Not usually crowded. More expensive than the big boxes, but also much more convenient if they have what you need.
The staff here are great. Today, my five year old son cleaned out his piggy bank and wanted to buy a couple padlocks. So we went to Ace and the cashier was totally cool about taking 5 minutes to count out $21.45 in change. At the end he looked at my son and said “keep saving those coins.”Thanks for running a friendly, hometown hardware store!
Places okay it had supplies that I needed, but the issue was small things I didnt need 10 ft of copper stick I would have bought five they only sell them in 10 ft sticks
Good basic hardware store
My husband and I had the best experience this past weekend at Ace Hardware in Delaware. We went to the store for a couple things for our house. We are in the process of getting a patio installed and asked the store manager Laurel if they had any patio sets on sale. She gave us a great deal on a patio set (half off!!), already assembled, and to top it off dropped off the table and chairs to our house (no charge!) due to our car not being able to fit everything. The customer service we experienced was great and would recommend anyone to this location. Cant wait to enjoy our new patio set! ....Oh and see gave us free grass bags!
The staff of Ace are always helpful and knowledgeable. When I walk in there and give a rough description of what I am looking for, they always seem to know what I need. The only issue is paint. Their cheapest paint is way more expensive than Menards and it goes up to $90 per gallon. That is ridiculous! Ace is not the paint place!
I cant write anything bad,Always great value with a friendly knowledgeable staff.They have a great selection of grills with free assembly and free delivery.Including In the selection is Weber, Traeger and Big Green Egg and Weber.
This hardware store is hidden gem. Check them out. We found all the screws we needed to complete our project.
They are local and knowledgeable. They often have things in quantities that fit a customer’s needs rather than in a blister pack like many of the big box stores.
This is my go to store. Helpful people great service. Great to have in our community.
I wish it was bigger and had a wider selection. Ive always found the staff to be friendly and helpful. They fixed my chainsaw in about a week for a reasonable price. You can rent a powerwasher, a log splitter, a garden tiller, an aerator and some other things. Randy is a great asset to this ACE and Stihl. He is very knowledgeable and helpful with Stihl chainsaws and products.
Great hardware store, with knowledgeable and helpful employees. Also, extensive selection, I have never failed to find what I needed so far. Bigger than most ACE stores.
The people working here are prompt to assist and knowledgeable. I am happy to support local business.
This was the sweetest Ace Hardware Ive ever been in. They have a little of everything. Complete dedicated Stihl section. Tool rental. Hunting. Fishing. Sporting goods. Almost everything you could need!
You can get here, when no one else has it.Nice store and they know their stuff.
I have never had a positive experience at this Ace. The people have always been terribly rude and the prices are OUTRAGEOUS! Everything in the store must be laced with gold. They dont care about helping you as they say in their slogan ace the helpful hardware place. They care about stealing every drop of your hard earned money on their over priced crap. $7.99 for a roll of packing tape that doesnt work. $15.99 for window film that doesnt work, $9.99 for a 1x4 thats warped...The quality of their products is terrible. I pray every day for a lowes or Home Depot to come to Delaware.
Staff here is very helpful and the tool rentals here is definitely unmatchable.
I went to Ace Hardware to purchase a chainsaw. I worked with RANDY, hes an honest and informative associate. I purchased a STHIL chainsaw with zero pressure knowing I got exactly what I needed for what I was going to use it for.
Will never understand how a place that claims to provide rental equipment is unable to rent them after a certain time. You can’t be the only hardware store in a one horse town and turn business away. I would say it will be my last visit to Ace but they have market is cornered. Fingers crossed that Lowe’s or Home Depot wises up and realizes Delaware is a big enough market for a location. 36 to Marysville from here on out for me!
The store need more help!!! I walked the entire store twice and couldnt find what I was looking for. Plus I couldnt find anyone to help to ask where to find what I was looking for!!!
This location is ok its, although its kind of tucked back a bit . This place had alot including my favorite tool brand
Love this hardware store. Everything you need in a convenient location, u haul rental, friendly knowledgeable staff that are never too busy to stop and help!
Such a handy store. Great paints. And Excellent gift area. Very handy to zip up for nice gifts.
Very attentive staff.
This place rarely lets me down... not the cheapest or has the most options but they have what you need.
Sale paper ( out of date still on shelve). Didnt see date and sales person didnt care that they didnt even pull the outdated sale paper. Rude
Masks for customers not required, even though there is a state wide mandate. Guy behind me in line had NO mask and was openly coughing. I will not be going there again.
Everyone is always very kind and helpful. We have been going to this location many times since moving here a month ago and every time there is Stellar customer service!
Isn’t this place called the “helpful place”? They staff half the amount of workers needed to be helpful. I’ll just go to Home Depot.
A Great Delaware Hardware Store. You Dont need to leave Delaware to find what you need. I have been going there for Years. Thanks Again Ace.
Great staff very helpful the Sthil repersentives are very helpful and knowledgeable about the products they are selling
The cashier rang me up and had me pay for something and walk out back alone to get it... then find out they dont even have it in stock and wait 10 minutes for a refund. doubt I will return to this location again waste of time.
Always a fun trip to the hardware store. Ashley is always very helpful and Ian knows everything. Bill is a good guy too.
Very nice staff members always greet you with a friendly smile & are always able to assist in whatever it is youre looking for. Ace is the place!
Very helpful employees and I love the hometown feel.
They almost always have what I need and at a good price. Glad to have a hardware store so close to home.
I rented a 20 truck for moving and returned it to Ace. I called ahead and was told I could drop it off there. When I showed up the employee who deals with the u-hauls was very rude. He acted like needed to give him my first born because he helped me. I am new to Delaware and I will never shop there again. I wish I could give no stars!!!!
Nice large store, staff has been great, always had exactly what I needed.
Nicest Ace Hardware I have ever been in. Very nice. Great staff make it even better. Highly recommend.
Garbage return policy. If you cant stand behind your merchandise it speaks volumes about the quality of product. Never again.
Hard to find items. Fantastic service.
I come here all the time, and the fact that I do so should be ample as a five star review
Its your friendly neighborhood hardware store that has a little of everything. I always enjoy shopping here
He says the place I go there they’ve got everything I need and if not I can get it within a day or two
Needed to finish job on saturday, stopped in 630pm and they had what I needed. They were very helpful and nice!🙂
If you cant find it at the Big Box stores, Ace will usually have it. Its uncanny how they have just what you need.
Good help. Bought two rakes, and when I got home found out that I only needed one. Had it returned with no questions asked.
We love this Ace. Its local and convenient, and most of their store brand products come with a warranty too which is really nice.
There was a kid working there his name was josh and he was so helpful in what I needed to get I think he deserves a raise
THEY HAVE A SMALL ENGINE REPAIR DEPARTMENT. HOWEVER, IM NOT SURE THE FIX ANYTHING. THEY DIDNT SEEM TO WANT TO WORK ON THE ENGINE FROM A CRAFTSMAN SNOW BLOWER BECAUSE IT EASNT MADE IN US. MAYBE THEY CAN ONLY WORK ON BRIGGS AND STRATTON OR KOHLER.
Needed to pick up some items and this store had everything we were looking for!
Great experience! Store is clean and well organized. Customer service was great.
Very clean and well maintained. I was able to locate what I was looking for in a timely manner.
Terrible customer service ! Wont ever b back !
Rude CSRs. We accidentally left a garage door opener in a uhaul. The CSRs (multiple) were huffy and rude to my wife and children.
Is awesome helpful and friendly service every time
A helpful place for your hardware needs that is well stocked. I have experienced good service.
Always a friendly, extremely helpful place to shop.
Loving the online ordering. Finally added Google pay. Close for those hardware needs.
Great deal on some good prints thanks to Jim the manager. Thanks...
Great staff that strives to go above expectations
Great place to shop for craftsmanship tools and helpful people
Very helpful employees, they have about anything you will need around the house
Great store, friendly people with reasonable prices
I love that there are still places like this left. Everyone was helpful and they always have what I am looking for.
Very helpful staff. Neat, clean and organized store.
Open aisles clean and well stocked and lite. Friendly knowledgeable staff.
Great store has everything you need great service
Staff is always helpful. Always more convenient than the giant warehouses.
Best ace hardware Ive ever been to....they truly have everything.
This is the best old hardware store. Family-owned. I got keys made. They worked.
Prices are a little high Ace but they usually have what youre looking for so it is what it is
Never super busy and prices are great.
I walked in, and they had everything I needed.
This store is convenient, but costs about 50% more than menards
Nice place nice people good selection of product.
They had just what we needed and were very helpful! Thank you!
Great place awesome people
Broke my coffee pot & luckily they had a generic pot that works with my machine til my new pot is received
Great little store. Had all I needed
Inventory was a little low and there was no one around to ask questions.
Well stocked, very helpful staff
Super helpful. Walked me to get everything I needed for the job!
A very complete hardware store. Very friendly staff and very knowledgeable.
Friendly helpful service..Also order on line and easy pick up
Great customer service but HORRIBLE PRICES! Its a shame this is the only hardware store in North Delaware.
They use to have popcorn on the weekends.Prices are higher then lowes or home depot.
Not a large selection. I walked around for 20mins and was never asked if I needed help.
A little pricey. Ok selection. Good for convenience in a pinch
A little pricey but a good place to shop
A little pricey, but clean and has a good selection.
Hate going to Ace but I need something quick..... thought I would call and see. No one will answer the phone!!!!
Way over priced. Youll save money if you drive down to Home Depot or Menards.
Knowledgeable staff, great pricing on their paint sale
The only true local hardware store left in Delaware.
Good place when you need something fast and convenient.
Nice thats its close by when you have to do a quick emergency fix on the house.
Busy place with people picking up orders.
Always good place to go in town to get the job done
Big selection, good staff
Always greeted with a hello and also has great employees
Decent selection, but high prices.
Nice
Rented a Very Nice clean rug Dr.
Convenient when you need that one small thing in a hurry.
Pretty well stocked always someone to help
Love the staff...very helpful!
Nice people...good sale prices
Excellent service, friendly & knowledgeable staff
Mediocre selection, high prices. Convenient location
Friendly and helpful staff.
Great staff good price .
First time here, very nice and pleasant!
Everyone that I spoke with was very helpful and friendly.
Nice hardware store with a good selection.
Nice store and good staff.
Husband always visits here for last minutes needed things
Found Just What We Needed very quickly
Nice selection and service level
Great service and always friendly and helpful
Great variety of tools.
Nice and friendly and helpful
Buehlers pricing for persons Wmore money then Brains
Good service and cuality of costuemr service
Pretty good there. Quick and reliable.
Great store when you are in a hurry
Its just a ace hardware not much to see
Will never ever go there again
Great open late good inventory
They also have uhaul services here!
Glad they still sell super washing soda.
Congrats on being the most expensive hardware store in Delaware.
They had what I went there to buy.
Everyone is always very helpful here.
Way over priced, go to Hardware Exchange instead.
Im poor. Employees not smart
A very nice hardware with everything.
Terrific place to shop
Great place to shop at
Always helpful and friendly!
Friendly and knowledgeable service.
Always helpful and knowledgeable.
Over priced but convenient
Great prices and selec
Cheaper chip car keys!
Everyone was very helpful.
Very knowledgeable
In and out lots of questions tho....
Helpfully staff and friendly
Good service,
Nice hardware business
Great sales
Ok
Helped alot
Got exactly what I needed.
Total reviews rating 4.3
199 Reviews for E&H Ace Hardware 2023:
Review №1
2022-03-05Extremely helpful staff. Beautiful layout with all your standard hardware supplies, including Benjamin Moore paint, and a cute little section showcasing local artisan crafts
Review №2
2022-06-14Great place low prices on everything including the new gun section!. Remember its smaller than the big chain but exactly what is necessary. They even rent machinery!
Review №3
2022-06-14ACE Hardware is a solid, reliable store for all your hardware, garden, and gift giving needs. You can count on receivingsound, seasoned, professional advice, whatever your households question. They have a great selection of birding dupplies; and their flags & gift selection is excellent. The friendly, helpful staff and free popcorn dont hurt anything, either!
Review №4
2022-05-05Love visiting Ace its the only hardware store I feel like takes customer service seriously anymore. The store is neat and clean and they have really interesting unique stuff as well.
Review №5
2022-04-21If you can handle the 25+% higher prices than the big box stores, Ace is still the place... especially since ce we cant get a big box IN Delaware!
Review №6
2022-04-25I purchased a bag of Ace Hardware potting soil today. It was 85% sand.....I felt like taking it back for a refund and marking it in bold letters, SAND.
Review №7
2019-01-30Great, friendly staff! Very nice paint department with Benjamin Moore and Valspar! Traeger, Weber, Yeti and Stihl! Very accommodating for business accounts.
Review №8
2022-05-22Very helpful service....well-stocked store.Highly recommended
Review №9
2022-03-23Went to get a commercial account application and they are out. Like dont you have a office with a printer in the building and can print more. But no they have been out for days 😕😒
Review №10
2022-05-18Nice knowledgeable, helpful people help me find what I needed. In and out quickly, even with getting PVC custom cut!