Delivery
Yes
Dunning Ford in Cambridge
Categories
Location on the map
Cambridge, Guernsey County, Ohio, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 740-439-7767
Site: http://www.dunningford.com/
Site: http://www.dunningford.com/
Opening hours
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:Closed
Comments (199)
Had a great experience my first time at Dunning ford in Cambridge. Ashtyn Davis was very helpful and knowledgeable on what was going on. If you have any needs I would highly recommend working with her. Purchasing or selling your vehicle
Jayten was wonderful helping my get into my 2022 Bronco Sport Big Bend! The process was so smooth and I am IN LOVE with my new car! Wonderful dealership and people working there.
Would be 5 stars for selection, price and service department but finalizing the sale had some big city tactics I dont enjoy. Worse of which being they tacked an extended warranty on the loan, before discussing it with us. Thats not saying you cant refuse the warranty, but the financial guy is a little pushy, its gross feeling. When I go to Taco Bell and order a taco they dont toss a burrito in the bag and then have me explain why I dont want it on the bill. You want to sell something and its that good, explain it, pitch it, and get an answer before billing the customer. I cant think of any other business that operates this way. Shame of it is, if not for that single act, they would have had a two car familys business for life, now they are merely an option I may use in the future and never recommend.
My experience with Dunning was amazing. They treated me like a customer, not a number. Jayten Todd is a great young salesman. I would recommend anyone to go to Dunning.
I absolutely would recommend this dealership, salesman, Mike Neilson, to anyone interested in getting a new vehicle. Mike was very friendly and did everything he could to make my car buying seamless. Thanks again Mike.
I had great experience at this car lot my salesman was Cody i told him what i wanted and i got approved if anybody is looking for a car i would definitely go here.
Went through the express oil change on a Saturday morning for the first time with my new Ford Ranger, and was very impressed with the professionalism of the crew.
Truck taken in as soon as paper wor,k finished,clean quiet waiting room. Work done in a reasonable amount of time, good all the way.LOUIE
Cody Tipton and Brian were awesome. They helped us get the best deal on our dream truck and made it an awesome experience
Super job with your service on my truck. Everybody in the service department and mechanic did super job. A+ for my experience. Thanks again
Had a great experience at Dunning Ford. Our salesman, Toby, was easy to work with. Whole experience was smooth and fast.
Can’t recommend this place highly enough! Everyone there was super friendly and helpful, but especially The salesperson Scott Wheeler! He wasn’t at all pushy but made it clear he would do anything he could to earn my business. The car I bought was detailed and ready to go when I arrived to sign papers. He even took the time to go over features of the car to ensure I understood how they all worked before I left. Top notch job!
Dunning provided the ideal car buying experience for me and it was a blessing. Bob was very personable and patient. There was never a sense of urgency at any point in the process. He was genuinely concerned with getting me the best rate to begin financing. Chuck made the financing and paperwork portion quick and painless. I feel confident with the car I got and the service I experienced makes me thankful for doing business with a local but reputable dealership.
I dealt with 3 people during the purchase of my vehicle. Every one was friendly and efficient. I felt respected and I trusted them all. These things are important to me. I would return here in a minute!
Special thanks to Mike Neilson. He made our experience buying a used car fun. Mike was very honest and very personable. I will definitely buy my next vehicle from Mike and highly recommend him to all my friends!! Love my Mazda Mike sold me!!
Amazing dealership!!! If you go, Work with Ashtyn. She is so fun to work with & made the buying process so enjoyable. I’m loving my truck! Highly recommend
I am blown away with how amazing Toby Gamble was to work with. Between him and Eric McKee they got me into my new car at a payment I was happy with.I would recommend Dunning Ford to everyone. And again Toby was great and I am so thankful for him and that great team there.
The dealership staff are so caring, made my purchase of the perfect Ford for me so simple! Dory Haxhi my sales consultant was so professional and caring! Thank you so much.
Im very happy with the purchase of my 22 2022 Ford Escape we had a 2021 but we decided to go up to a 22 its very nice its got a moonroof and the team that turning was outstanding they got to send it out as quick as I could and gave us a good deal and I thank him very much
Great experience! I worked with Austin and Tyler they made it the easiest car buying experience. I got the truck I had been looking for and couldnt be happier.
Scott Wheeler helped us out today! He literally went above and beyond made sure we were taken care of and did absolutely everything he could to make sure we left with a vehicle. We are proud owners of our new SUV! Thank you so much Scott, continued customer without a doubt.
Wife and I walked into the dealership looking to trade off our explorer for a newer but used one. Scott Wheeler sat down with us and showed us how we could get into the brand new explorer timberline sitting on the showroom floor. He was excellent to deal with, made us a good deal on our trade in, and my wife is extremely happy with her brand new SUV. She and our kids can ride around in something safe and reliable. The lifetime drivetrain warranty is great too. Thanks Scott!
Michael Neilson has worked with me and my wife and has got us a nice ride so please stop by dying Fords by Campbell avenue and theyll do right by you thank you Michael Nelson
Very nice and very understandable dealership and very reasonable pricing! Cody was a very nice and respectful salesman if anyone wants to get a car go through him definitely!
Cody was absolutely great. The paperwork went very quick and we were out sooner than I figured.
Cambridge Classic FraudI made arrangements to purchase a truck long distance where I was flying from Florida to pick up the vehicle and drive it home. The website listed the vehicle as having 76K miles on it, one owner, great condition, etc. On the day of my arrival, a week after I submitted my deposit, the truck had almost 80K miles on it. An additional 3K miles in a week? When I called them out of it, the vehicle mileage field on the website suddenly was empty. Fortunately, I had saved a screenshot of the ad with the mileage. They had no explanation and would not do anything for me on the price.There was less than half a tank of gas and only one key and fob for the truck. What a nightmare experience that I could not escape since I flew in specifically for the vehicle. The salesperson Chad was useless and finance guy was stereotypical of what gives used cars a bad name. There were scratches and a hole in the bumper that were not represented in the sale ad pics. This must have been a result of the owners family using the vehicle while it was on their lot as stated by multiple employees.I have purchased new and used vehicles all over the country over the years and never had a bad experience until dealing with Cambridge Ford.To make matters worse, when I got home and had my mechanic inspect the truck, it has extensive rust and an exhaust leak. So much for Midwestern values and honesty.
Got me in a truck the same day, I dealt with max Klink and he made it an enjoyable and very easy process! I’ll be dealing with them again!
Scott was amazing he worked with me!Best experience I’ve had also it’s 1st time buying a newer car!ty
Stopped by Dunnings just to look at a few trucks, and Travis Fisher did an excellent job of helping me find the one at a great price, and monthly payments and most of all the wife was happy! He was a awesome sales man through the whole process. love my truck and the service! We will definitely be back to purchase our next vehicle from here.
My salesman, Toby Gamble was first class! I ordered my Bronco with him in July and all the way up to the morning it arrived in October, he kept me posted with new updates and changes. When I arrived at the dealership, he had everything set up and ready. Toby and Dunning Ford are great to deal with!
If you are looking to buy an automobile, Mike Neilson at Dunnings is who you want to ask for. He was very personable & friendly. He goes above & beyond to make sure you are satisfied.
A big thanks to Toby Gamble for helping with the purchase of my new truck. When other dealers wouldnt budge on their numbers, Toby and the dunning ford team worked with me and got me the number I needed. They made it a great experience. I would definitely recommend them!!!
I wanted to thank you folks for helping a out of town traveler in my time of need. We were driving through the area on Thursday morning and had an issue with my Ford F-350 dually throwing a check engine and reduce power warning. We were approximately 100 miles from home and about 200 miles from our weekend outing with family. The gentleman in the loud print shirt explained to us how backed up with service work you are and even though you didn’t have time to fix it you sent Derek a diesel tech to diagnose the problem and see what what was wrong. Well he scanned it and told me what the codes meant and assured me that we could continue our trip and what to do if we had anymore problems with it. And after doing this, you folks did not charge us anything for helping. Thanks it’s nice to know that there’s still great business that offer great customer services.
I had a great experience at Dunning Ford! Cory was a huge help and made sure I got the SUV I wanted for a great price. He was professional, kind, and made the car buying process enjoyable. Dunning will definitely get my business again!
A big thank you to Toby Gamble at Dunning Ford for helping make my car buying experience so great! Toby went above and beyond to help me and made the purchase of my Bronco sport so easy. I traded in my car and everything was hassle free. I’m thankful someone referred me to Toby and will visit him again.
Great experience with the whole team at Dunning Ford. Really impressed with integrity and honesty of the team here. They made buying 2018 F350 easy and hassle free, Travis and Eric went above and beyond to get me into this new ride. They were also very fair with the price of my trade in. Will definitely buy from them in the future!
Mike Neilson was ABSOLUTELY AMAZING!! I could not have asked for a better first time car buying experience! Outs
Got my dream truck! Highly recommend Mike!!
Scott Wheeler made our car buying experience a real pleasure!! We love our brand new Ford Edge!!
I bought a truck from Dunning Ford and the experience was great the salesman Mike Neilson was super to deal with, very comfortable atmosphere. Also really great dealing with finance manager Brian.
We needed a car asap Dunning Ford made that happen same day thank you so much very nice people and company thank you Michael Neilson for your help
If you are in the market for a used car, this is the place to shop! After looking at numerous dealerships in the Mid Ohio Valley, we found this dealership had the best prices by far. Our salesman was Mike Neilson. He was a peach to work with (ask for him if you can!!). The finance department was super easy to work with. By the time we left the dealership, we felt like family. Cant say enough positive things about these guys!
I had been on the search for a nice, reliable SUV for over a month and half. I stumbled upon Dunning passing though the area and decided to stop. Mike our salesmen was amazing. I had a pretty picky list of what I wanted and he helped me find exactly what I was looking for. He was friendly, got the car detailed and ready to go within hours of me getting there. Would highly recommend.
I am very happy with Dunning Ford. They went above and beyond my expectations. Thank you very much!
The service department is very kind and knowledgeable. They provide great service and dont try to upsell everything. Also Scott helped us buy a 2018 F150, and he went out of his way to make us happy with our purchase. Stop in and see him if you are looking for a vehicle. It was the best buying experience Ive had.
I lost a serpentine belt on my 2017 Ford Explorer on my way home from WV on 77. I happened to be near Cambridge and limped my car to Dunning Ford. Randy Gregg in service found and installed a belt and was able to fit me into their schedule in and out in 1.5 hours. I would have been stranded without their diligence and willingness to get me back onto the road to get home that night. This is exemplary service and I cannot overstate the importance of their prompt attention and excellent customer relations to me. I would drive from Cleveland to buy a car there for this very reason if I was in the market. Thank you so much Dunning Team!!!
Deffinitly recommend Mike Neilson.. he was very nice. We came in with no appointment. He greeted us straight away . He went and got the specific car I wanted and from there the process was very quick and easy. We WILL be back for our next vehicle purchase.
They sold me a lemonI have a purchase agreement on a truck they could not deliver because they did not have the legal right to sell it due to emissions controls
I recently had my Ford Focus there for work to be done on it and I was told on 4 days straight that I would have my car back the next day. 3 of those days my car was still not ready for me to pick it up. This is the only vehicle that I own and I had appointments that I had to go to but couldn’t because they kept pushing back the day that I would get my car back. I am however great full that they were able to get a new/used engine for my car at a reasonable price and that they knocked off a bunch of the labor cost.
This is your one stop for car buying. we had mike neilson he was super awesome great personality answered every question we had about the vehicle no pressure buying so glad we picked Dunning ford for an suv defently would recommend. ask for mike he is great .
I had a great experience in purchasing my 2020 Ford explorer. I did have a concern about the radio not working on test drive. I was made aware it needed an update. So I find out its a broken module. So it was fixed in a good time. All happy and very satisfied. Until today..... it broke AGAIN!!! I have it going in to get checked but hope it get taken care of again and hope for the last time. I truly love my suv and dont want to loose it.
Absolutely loooooove my Chrysler 300S.Mike Neilson was very accommodating and concerned about our satisfaction with the whole process, and we were not disappointed. We highly recommend Dunning Ford and Mike Neilson to anyone looking for a new or used vehicle.
My husband and I just purchased a 2021 Ford Explorer. We had a wonderful buying experience. Our sales rep was Toby and he made our experience very customer focused. He was very friendly, knowledgeable and answered all my questions. I would highly recommend both Toby and Dunning Ford for your car buying needs. Thanks Dunning Ford!!
We recently purchased a 2018 Jeep Wrangler for our daughter. The process was so easy and the staff was beyond helpful. Our salesman Toby Gamble went above and beyond to provide an excellent experience and really made sure the vehicle was safe.
Bought a 09 F-150 from here a couple years ago which I’m absolutely in love with th truck runs great and is in great shape. Just bought a 2016 Ford Edge here last week which I love as well. sales guy Toby was awesome played with my 5 year old helping keep him entertained while we was there even gave him some snacks. Excellent and friendly service. The only place I go in Cambridge to buy cars.
The best experience I have ever had buying a vehicle. Stopped in with no intention of buying today and Mike made it happen. If you are looking to buy a vehicle make sure you see Mike Neilson!!
Always finds us a good vehicle great service
A very warm and welcoming atmosphere. I dealt with Joe Huston, who actually took time out of his day off to help me with information about the vehicle I was looking at and helped me get a better deal than I thought I would. Will definitely come back when I need another vehicle.
I had a good experience at Dunning Ford. I was looking for a small SUV. Warren was great. No pressure. Just look around if you see something you like take it for a drive. I found a Honda CRV. They worked with me on my trade and to get the most for my money.
I had a very good experience buying a vehicle with Dunning Ford. Tim Bickford was very patient with me and not pushing at all. Big shout out to Tim for helping me throughout the entire process!! Thanks Tim & everyone at Dunning Ford! If you need a vehicle I recommend Dunning Motors. They have the best deals around!!
Scott was great to work with, very easy and stress free experience.
Great sales and finance! Very nice and easy to deal with. Bought used and they are fixing issues we found. Gave me a loaner to use in the mean time. Finance didnt push for the extras. Great experience with Warren and Jordan.
I dont normally post, but after my experience with Toby and the crew at Dunning Ford, Im making an exception.BTW, I am out of state...five hours away !I found the truck I wanted online, and called Dunning. Was connected with Toby (very informative and helpful). He went out to the lot and personally checked out the truck I was was inquiring about......got back to me quickly, answered any questions, we talked money ,etc and reached a gentlemens agreement on the phone.I showed up three days later, the truck was clean and ready to test drive. It was as advertised and fit the bill for me. I drove er back home that afternoon......and so far so good.If you want a good deal without the hassle you get at most dealerships, give the Dunning Crew a look-see !
Scott Wheeler did a great job of getting to the price we needed. I will use Scott anytime I need a car or truck purchase. Thanks Again Dunning Ford.
Purchased a Jeep with fast friendly service. Michael was awesome!! Thanks!
Cody Tipton was personable and was knowledgeable and made today perfect!
2017 Ford F150 Platinum what i have is a amazing truck ever!My first truck got taking care from sales mike nelsonHes the best sales i ever buyAll prefect!Loved it! And so satisfy!
What a great place to buy a vehicle! People were great, willing to work with you and knew how to answer every question! Go to Dunning Ford! DO NOT BOTHER WITH CAMBRIDGE TRUCK! Seriously though, ask for Tim great guy and paperwork is fast and easy! Best dealership I’ve bought from!
Service department got me in and out fast. Very friendly employees.
I run expedited cargo and had an issue with my Transit van. These guys fit me in to their schedule and had me out in a couple of hours with a bill that was MUCH less than I had expected.
My husband and I visited this lot today and we did not leave disappointed! The moment we walked onto the lot the salesman named Toby was extremely nice, professional and very helpful! They worked with us to make sure we got the best deal on our new car. I HIGHLY recommend this place to anyone needing a new ride. Dunning Ford is the place to go!!
The sales guy was nice in the beginning, reassuring us we were close in trade in price. But when they came back with the numbers they were way off and the sales guy got mean when he realized I was not going to give my car away and I wasnt going to over pay. When another dealership has the same exact car, just different color with lower mileage for a cheaper price why would I buy from you? Sales guy told me they were there to sell cars not collect them! Well maybe if you werent sitting around watching football and help people you might make a sale!!
Toby, Brian and Mike were all amazing and super helpful with helping me get financed for the first time! Thank you so much for the great and wonderful experience of getting me a Dodge Caliber!
Scott Wheeler did an awesome job getting us what we wanted and needed! Highly recommend for all of your auto needs!
I had the best car buying experience ever here! Ive bought more cars than most, and Ive never felt so comfortable, never pressured, friendly, and made me feel like they actually had my best interests in mind. Larry Thompson was my salesman and I feel like he really went the extra mile to get me the best deal, and I couldnt be happier. if Im ever in the market again I will be coming to see him first
I recently purchased a vehicle from Dunning Ford. It was a great experience! I told Andrew Anderson what I needed and he immediately went to work and found exactly what I was looking for. After that the team went right to work and made the deal come together for me. Thank you soooo very much to Andrew Anderson, Craig Abner, Warren Yoders, TJ White, Jordan Frey, Bill (Brush) Fulton, John Dunning and anyone else behind the scenes who may have helped as well. I would highly recommend buying a vehicle from here. The team at Dunning Ford really does go the extra mile and has your best interest in mind!
We had Mike Neilson as our salesperson we bought a 2014 ford explorer . He was great with helping us and very friendly . We love our car and got a great deal .Thanks so much.
Purchased a newer car from mike Neilson today everyone was very nice and very helpful with getting us the price that we wanted. Would highly recommend buying a car from here.
Great experience. Best time we have had buying a vehicle. Mike and the team worked hard to meet our needs. Mike even bought our daughter bag of chips. He went extra mile cleaning off our old liscense plates to put on new car. Thanks for helping our family
Was not a good experience..... I traveled from Tennessee to Cambridge,Ohio to purchase a2019 Ford F-350. When I arrived it was not the best weather (rain) to test drive a truck ... butI had viewed it on line for awhile was pretty much set . Went out to get in truck and there were NO running boards. Truck was tall , couldn’t hardly get in . I said to salesperson, what happen to running boards ...? They responded “didIt have running boards ?? I showed her the pic on line ... they said I will get with SM ... an advise him . Sm came out was unaware of the status of vehicle . Said he would take care of cost of newOnes .... so we went on our test drive . Everything seemed fine , got back to dealer andSalesperson said they were removed from truck because they were not safe .. I said ok .. he agreed to replace .. were good .Long story short I get home order running boards ... get them within 10 days .I go to put them on and 4 of bolts that factory puts in are gone , 2 were sawed off and 2 were completelyRipped out ! I have rigged them until I can find a solution to fix !! Also once I was home I have found TAR... ALL OVER TRUCK. It has also scratched the windows ( just about every window) . I could NOT see this when I picked it up in the RAIN!!! Also tar and mud is ALL OVER THE UNDER CARRIAGE OF TRUCK !!! I had to go back and make sure I didn’t miss something on carfax report. I have owned this a little over a month ... and now have discovered improper wiring, that causes defaults saying I have light bulb out or I have a trailer connected !!Surprisingly the truck seems to run ok ( the reason for the 2 star rating ) . Hard to take it back living 500 miles away ... I guess I’m littleTo trusting ... didn’t feel like they were looking out for me ... This is why I couldn’t not recommend this dealership to any one I know .
Great experience. No pressure, friendly service and excellent deals. We are very satisfied with car and our deal. And that Dunning advantage plan is awesome.
I went in to Dunning Ford in Cambridge just to figure out numbers for a new car due to the one I had was on the verge of breaking down. They truly helped me out so much and did everything possible to get me in the 2020 Ford Escape to make sure I left with a MUCH better vehicle I showed up in. A HUGE thank you to everyone there who made it possible.
Very Good to deal with.I will buy from Ford Dealership again
Definitely a refreshing experience to deal with a dealership that didnt put any pressure on me to buy. They were very accommodating and worked very hard to earn my business and get me into the truck I wanted!
I took my truck to Dunning Ford for an air conditioner repair. The first time I took it, they didnt have the part that was needed. They said that they would order it and call me when the part came in. They didnt live up to that. I called them and they said that they part had come in and scheduled my second appointment. I asked them for a tune-up on the second appointment as well. The day of the second appointment, I heard nothing from them. I called in after lunch and they said that they were working on it and they would call me back. They assured me it would be ready that day. They didnt call me back. I finally called them at 4:15 PM. They again assured me that the truck would be ready to pick up that evening. At 4:45 they called back and said that there was a problem with a coil and they could fix it the next day, but the AC was fixed. I told them to forget about the tune-up and that I would be up to get the truck. The air conditioning worked fine for a day or so, and then it stopped functioning again. This time, it left a green puddle under the truck in my garage. I assume it is dye that they put into the AC unit to check for leaks. I called for the third time to complain and try to get them to make it right. They simply said that they would schedule me an appointment for two weeks later and look at it then. I found them to be very frustrating to deal with, and I dont intend to go back.
My husband,Ed, took my car to Dunning for an oil change. He thought the car would need a new battery, but it tested 100%. Your honesty and expertise saved us approx. $100. The topper of honesty was that Ed forgot to get his change after paying cash for the oil change. Dunning service department called to let him know they had his change. We are SOO impressed! Ed wants to continue having his truck oil changed there, too. He doesnt like express lube and says its not as good and costs too much. Thanks for your excellent service. Sincerely, Gail and Ed Shank
You cant beat the customer service you get here. Max Klink got me in the vehicle I wanted, and ive never had a truck so nice. This is who you want to do business with people. Trust me!
Easy to schedule an appointment. They followed up with a couple of reminders for the appointment. Got my truck in & out in a reasonable good time.
I just bought a car from there and at first look the car was clean but when I got home and started putting my things in it I realized it was very much not clean there was a torn off acrylic nail in the doors cup holder, mulch under everything, nasty staining under the visor and a ball of hair in the mirror of the visor. The car was disgusting. Also now finding out that the lights don’t work and the radio only works sometimes. I’m very disappointed with my purchase.
My over all experience has been amazing! Tim the sales guy was awesome at finding me exactly what I wanted! Everyone was super knowledgeable and friendly!
Trying to trade in my truck on a new one. Many promises and statements were told to me that were not true or did not come to pass. I am patient and still waiting for them to find my new truck. The verbal deal is pretty good. Now we just need to see if it can come to pass.
They are not as customer friendly as Classic was. I have been to their lot looking for a new truck (which I recently purchased from another dealer) several times and no one has come out and offered to assist me in finding a truck that I was looking for.I recently was charged $59.00 dollars to find a problem with squeaking brakes that they previously supposedly checked and told me that it was normal. Obviously they didnt check it very well the first time as the second time they found a brake pad that was installed wrong.On another occasion I had my other car in for service, new tires, tune up, brakes squeaking (which they had previously installed) and they were going to charge me $12,00 to install an air filter I had purchased. I installed it my self in five minutes. What a rip off!Needless to say, I will not be back to Dunning Ford.
Vehicle did not have any floor mats and the display screen is bubbling. screen repair will be very costly and matts were an additional $125 to purchase on my own.
Warren Yoders is a great guy and a great salesman. Hes sold cars to me, and others from my family. Hes even helped with car issues Ive had, years after he sold to me. Cant say enough good about him and the crew there!
Purchased our third vehicle in 3 years from Warren. Very professional but puts you at ease with the whole process.
Toby Gamble is great salesmen. He will go above and beyond to help his customers find the vehicle they are looking for at a great price.. I would highly recommend Toby to my family and friends.
Had a recall on passenger side airbag on my mustang. Dunning scheduled it quickly and was told be about one hour. Took less than that. Very satisfied with their service
I do not own a Ford product; however, I have had extensive body work done on my car. I would highly recommend their body shop for any type of collision repairs. Mike is a invaluable asset to Classic Ford.
The service department is a joke. Took my excursion in for work and was told it would be done by May 1st, and my truck wasnt available for pickup until June 12th! Let alone the fact that this is my work vehicle and I was forced to miss more than a month of work, I was blatantly lied to twice about the progress of the work, Its in the shop with the dash pulled out, were more than halfway done as I stood next to it in the parking lot, dash compleatly untouched. I was quoted a price of $490 for a part and was charged over $570, they did adjust the price for that part but it took over 40 min of arguing to get the price they had quoted me.Will NEVER go back and I honestly hope that this review keeps others from going through the same BS.
My grandmother worked with Alix to get the 2020 Ford Edge she’s been wanting . Alix helped get her the deal she’s been looking for and exactly what she wanted . Great staff and great buying experience
I will never deal with this car lot again. Started off with requesting a car fax several times and was not given it until the deal was done to find out the vehicle had been in a small front end collision is how the salesman put it. Then when I signed loan papers was told after 3 payments there would be no pre-payment penalty. I spoke to the business manager 3 times and he assured me all 3 times this would be the case. Went to pay my car off after 5 months and there is a pre-payment penalty of $125.00. I called the business manager back regarding this and I was told He must have been thinking about another bank, Sorry about that, but you will save some interest. This type of experience is what I think of when I think of a used car lot. Not at all the experience I had expected.
Very good dealership no bs..Only dealership I trust for all my vehicles
Terrible experience all around, didnt even make it home with the vehicle I got from them before it broke down and left me on the side of the road. Got the car diagnosed by a different dealership and turns out its going to cost $4000 to fix it and they refuse to help at all, some of the worst customer service Ive ever experienced. I thought I was purchasing a vehicle not a useless pile of metal.
Toby Gamble was a great sales guy quick nice and very helpful by far one of the best car buying Experience!
On April 5, 2014, I walked into the dealership to look at new vehicles stating my budget and my wish not to have a co-signer. After making a deal for a new Ford Escape, which included signing new loan paperwork, being approved for the loan by the fincance dept.,without a co-signer, and after trading in my vehicle, of which the dealership paid the remaining balance off, I drove home in my brand new car. Three weeks later, I recive a call from the Finance Dept. stating that I need a co-signer for my loan, despite the fact that my initial finicing was approved with out a co-signer necesarry. When I stated I had no one to co-sign, Tara and Matt Widdle informed me that I would have to return the car, pick up my trade in vehicle, and everything would go back to the way it was before. Explaining that, I would go back to paying original car note with the previous Lender and was to be charged nothing. I picked my up my trade and drove home thinking all was rectified. When I got home I realized they only paid $2,000.00 of the original down payment. Three weeks later, the dealership calls to tell me they now own my old car and the note. They want me to get a co-signer and a new loan to pay them back. I was upside down on my payments, and need to pay them $3000.00 in cash that day. I stated again that I did not have a co-signer. The dealership informed me I could pay the whole note in cash, which was not an option. The only option I had was for them to take possesion of the car. Tara informed me they would be there shortly to get the car. They never came. I have made multiple phone calls, to no avail. In the mean time, they are usuing my credit information to apply for new loans for my old car without my approval, knowledge or consent. My credit score has dropped 50 points. I did speak with my old lender who informed me that reversal of payment on my loan was possible.The dealership just wanted to make me pay cash for a car that was already mine. In the meantime I had to purchase a new vehicle.
I just leased a new Ford escape today from Toby at Dunnings of Cambridge and it went smooth as always as this is my 4th vehicle i got there..i will go back for sure!
If 1 stars is the worst Cambridge ford should have a -1! They act like they are doing you such a favor and end up screwing you over ! And when confronted with the issue of giving you A bad deal they are busy with a customer or some other excuse ! Worst dealership ever ! Lied to us about our car fax ! Said it only had 1 owner and it turns out it was a fleet car which dropped our value 10k ! Only finding out the truth after dealing with them! Very dishonest!
Cody is awesome, love my new truck, Thank you...
Had intermittent harsh shifting. Dunning ford updated trans pcm and now shifts are smooth. Very satisfied will continue to have them service my truck
Just had recall work performed on my F-150 as well as routine maintenance. Randy was great to work with and they got me scheduled and done in very short order!
Excellent customer service, very helpful staff, salesman was on point. Mike was pretty awesome!!
Had a great experience, Mike was very honest and worked very well within our budget. Highly recommend!
Hands down the easiest truck buying experience Ive had. Explained what I was looking for on a Saturday, had the vin that afternoon, and the truck was at their dealership by Monday!! Quick & Painless..
This place is a big f***#! Joke. We had our SUV in there because of problems with the GPS and they said it was ok so we go in to get it and it was the same so they kept it for 5 days and said its done its ok and nope same issues. What a WAISTE of time. DO. NOT TAKE YOUR CAR THERE THEY DONT KNOW WHAT THEY ARE DOING. I would of given no stars but had to give at least 1.
Everything is a set price. Not much of a bargaining here. But good place for someone with money to get a car. If your looking for a bargain however, best look at car dealers around Canton and Akron
This was my first time buying a car from a dealership. I didnt have a clue how it all worked but the staff at cambridge classic ford made me feel like family. Thanks BIG RED for answering my million questions with a smile. Cant recommend this place more!!!
So far so good. Only set up an appointment so cant review fully untill they work on my car.
Management is horrible which could explain why their employees seem miserable. You can plan on taking your vehicle back a few times after service because it never gets done correctly. I would rather drive to a dealership in Zanesville. This place is a joke.
Great place thanks to Mike Neilson. He went above and beyond to get me into my truck.
Took around about a month to complete work. They tried to scam me into spending over $5000 on a used engine when, worst case scenario, all I needed was a cylinder head. Which I can buy all day long for $500. I wont be back.
Very friendly & service department takes the worries away making sure my Ford F150 is properly inspected & fixed. Thanks for making sure my ride is safe😃
Love my new ride! So happy Dunnings and especially Michael Neilson were willing to work so hard to get exactly what I wanted!
Absolutely hate this $hit company told m fiance everything was okay with her car and now they wanna charge her and it hasnt been a week of owning it and they wont make it right their mechanical knowledge is that of a 3 year old Id give it a --------111111999999999 stars if I could would NOT RECOMMEND business with these garbage people Im not trusting my life with the junk they sell
Friendly, caring group. Toby made the day very easy and listened to our wants and needs. Thank you Toby Gamble
Took my car in for service. Staff was knowledgeable and Price was very fair. Hard to find this proffesiosnalism anymore. Thanks Cambridge Classic Ford will be back!
Was very polite and helped me get to where I needed to be on my budget in order to get my ecosport great service
Solid experience! Toby was great. Got the car I wanted. Smooth and fast process for sure.
Quick and easy saved me climbing on the ground and getting cold pull in got oil change fluids ✅ and on my way I went
A big thank you to TJ for helping us with our new ride he made the whole process smooth and easy. Thanks you William and Edward Mitchell
Professional friendly personnel.
The gentleman sales rep named Mike was outstanding was not even there to make a purchase and he helped me with information stand out in the cold with me,and did not hesitate to answer all questions and just asked for my business in the future thanks Mike youre an outstanding guy
So happy with my new car! Thank you to the Cambridge Classic team and a BIG thank you to Big Red for finding the perfect family car for us!
Staff is friendly. Answered all questions that were asked.
Very nice people will work with you an not push you or hurry you along
Stopped with a friend interested in a new truck. She said they were quick and she could pick it up 2 days later.
Definitely a hometown feeling. I experienced warm greetings from sales and service personnel alike. This is why I support local business.
Mike Hastings and John Walter were awesome. I love my new truck. Honest and knowledgeable. Thanks
Visit Toby Gamble and get a great deal and great service! Nothing beats a Dunning deal!
Very pleased with their service. Will continue to take my Ford Focus there for service.
Sales personnel were prompt and courteous. Nice selection of vehicles
Great service and very friendly people
They were fast and friendly. Getting the appointment at a convenient time for me was easy.
THE STAFF WERE FRIENDLY AND WENT OUT OF THEIR WAY TO GET MY CAR SERVICED IN A TIMELY MANNER i WOULD DEFINITELY RECOMMEND THEM TO MY FRIENDS
They made an apointment for me on wed but when i got here they. Tried to say no and it was on thur but the general manger did finally fix it and they worked in it for me
Didnt really try to hard said it couldnt be done went to mathews in Newark and was walking out the door with new truck and it was super crew over the super cab I was trying for at dunnings
Wonderful experience with Scott
Great place to buy a vehicle make sure you see Tyler Stillion or Kathy Stillion or Brian Stillion to get a great deal
Great customer buying experience! No hassle....no games. Great salesman, Toby Gamble
Had them check the Brakes on my car. And they even took me back and showed me the brakes and that I didnt need them replaced yet.
Tj treated me great and Dunnings worked well with me.
No problems and the people were very good and had the work done in a reasonable time.
Always appreciative of Randy Gregg and the team for their help!
Not impressed at all.one salesman was really rude another was extremely high pressure type.not my kind of dealership
The Service Dept is quite good and after buying 2 vehicles there, I will go no where else for service.
Love these guys. They keep a smile on your face and my car was cleaner when I got t back.
Great service. Thanks to Toby Gamble for the great deal and service on our truck!
Good selection of used vehicles. Knowledgeable sales staff
I enjoy my time spent with the Salesforce now I got to make a decision
Great selection and no pressure sales process
If you need help make sure you show up in person they dont like phone calls
They go the distance to insure you have service needs taken care of.
Service was great 👍, no problems
Great place to purchase a vehicle!! Great selection of inventory and Great Prices
Got a good deal on a explorer. Highly recommend them
Service department is friendly very tight for parking not a whole lot of room pretty much old wore-out building
Best place to go gotten 3 vehicles from there speak to and ask for big red
DJ was nice and Friendly had a good time there.
The service dept has very nice people working to help everyone.
Thanks, Randy and Kevin for the great service in a timely manner.
Thanks mike hastings for taking time out to help us even though we couldnt get a deal made.
They worked to get my loanthrough very professional
Much nicer than the other dunning
Great Deal fast in and out !!!!!! Highly Reccommend !!! Thanks Dunning !
Disorganized service desk.Mechanic Mark McKinney is THE BEST!
They are making it right would recommend this dealer.
Fair prices great customer service
Theyve got my vote!
Nice sales people very friendly
Never answered the question I asked tried to put me in a used vehicle
Very good to deal with and polite.
Very helpful with all questions and concerns
Worst service department I have ever seen.
PEOPLE EVERY NICE AND HELPFUL
Saved my butt when my truck broke
Best place to buy a vehicle
Disrespectful, tord the female class
Nice place, expensive prices
Great place
Ugh all I can say
Total reviews rating 4.4
199 Reviews for Dunning Ford 2023:
Review №1
2022-01-22My parents had issues with a vehicle (purchased at another dealership in June) decided it was time to Go!!!!I contacted Mike Neilson at The Dunning group within 2 hours we completed a New car sale agreed on a terrific price that was beneficial to a retired couples budget without breaking the bank.The honesty we received today was comforting to aging parents who felt taken advantage of.Thanks to Mike, Kevin Shippley and the entire Dunning team for taking Great care of my Family Once Again.Would not buy or service anywhere else.Mark A Johnson
Review №2
2022-01-28Great experience at Dunning Ford!!! Toby was my salesman and he made the process so easy! His patience and kindness with me was amazing. He made it possible to get my bronco I have been wanting and couldn’t find or get my hands on since they are selling so fast!! Brian in finance was also super nice and explained everything to me in great detail. Great atmosphere at this dealership. Everyone I spoke to was kind and helpful. Cannot go wrong at Dunning Ford. Thanks guys!!!!
Review №3
2022-06-04I just LOVE it!! Jayten is the sweetest guy and has a lot of knowledge about the Bronco Sport. He has followed up with me twice and has helped with any questions Ive had about it. Thank you so much.
Review №4
2022-01-03My husband & I have been looking for an Explorer and we finally found my dream car here at Dunning. Scott & Toby were so helpful and very transparent with us. Finding an honest salesman isn’t always so easy. They made the process smooth & pain free. I definitely recommend this team!
Review №5
2022-01-18Had a great experience at Dunning Ford in Cambridge Ohio my salesman Cody Tipton was awesome he even came in on his day off to sell me my vehicle and going through the financing was a breeze if you are looking for a a new vehicle I highly recommend Dunning Ford and make sure you see Cody!!!
Review №6
2022-02-25If you’re shopping for a new or used car, I highly recommend talking to Mike Neilson. He knew what I was looking for and suggested coming in and test driving the Nissan Rogue sport they had on the lot. After driving it I knew it was the car for me. Mike made the whole process of buying very easy. Everyone I dealt with at Dunning Ford was very friendly and helpful. Thanks Mike for making everything so easy! I will definitely recommend you to all my friends!
Review №7
2021-12-27Y’all!! When I say this place is the best, I mean they are hands down the best!! I walked in, nervous. This was my first time buying from an actual dealership. I had no idea what to expect, how to handle the process. Shout out to Travis fisher, who made me feel very comfortable throughout the whole process. He was very knowledgeable, didn’t try to pressure me into a vehicle I didn’t want. Explained everything to me, In simple terms. I highly recommend dunning ford, and I will definitely be back for all future vehicle needs. Thank y’all again, you guys are the best!
Review №8
2022-02-07I bought a clean 2012 Chevy Impala from dunning about two weeks ago. The entire process was great and zero pressure. My sales rep. was ashtyn Davis, and she was very knowledgeable and personable. This firm is doing it right!!! Great service and great prices. Respectfully Jim Kelley. 2/07/22
Review №9
2022-02-05My experience at Dunning Ford was absolutely great. Mike Neilson made the transaction easy and everyone I dealt with were a pleasure to deal with. My husband wasn’t able to go with me. But they took the time and explained everything to me. Would definitely deal with Mike and everyone at Dunning Ford again.
Review №10
2022-01-27Dunnings is wonderful! Everything went so smoothly. A special thanks to Mike for getting me exactly what I was looking for. He was so honest and helpful, really made the car buying experience fun! I would highly recommend!!