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Phone: +1 330-933-4824
Site: https://locations.dunkindonuts.c...
Opening hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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Total reviews rating 4.1

199 Reviews for Dunkin 2023:

Review №1

2022-01-20

I really like this location. This time their machine to make an iced Cappuccino was down, so had to settle for a latte, but it was still good. The girls here r always nice & helpful tho, very accommodating.

Review №2

2022-01-27

The gentleman that I just had an experience with, was phenomenal! Super bubbly, extremely helpful, and just overall and awesome customer service experience. Helped me indulge in my caramel craving with new products I havent tried before and helped me get my cup as well. Definitely one of the best experiences Ive had at a local Dunkin!

Review №3

2022-06-07

Whoever the girl is at the window she needs to be taken off. The past two days shes been on window shes had a massive attitude. She messed up my coffee the past two days. I go here roughly 4 mornings a week and the only time my coffee is messed up is when shes on window. Please fix this before i just go to the portage one

Review №4

2022-02-27

Went through the drive thru yesterday. While sitting in line I was stopped in front of the back drive thru window. An employee was handling the ice with bare hands while texting at the same time. She would text on her phone, no gloves, then stop and grab the ice bucket with her bare hands and scoop ice from the ice machine into the ice cart to take up front to fill the ice machines up there. Ice was falling onto the outside of that plastic cart to wheel the ice up front. She was grabbing that ice off the top of that dirty plastic cart with her BARE HANDS AND FINGERS that she had just been using to text with on her filthy phone with and putting it in with the clean ice. She then came back and busted open a large sleeve of drink cups with bare hands, no gloves. These people are dirty here. Not to mention their nasty attitudes when taking your order. The donuts I received were stale and they NEVER seem to be able to give you a receipt. Ive been through there several times and they always have some issue with giving a receipt. I truly believe that is on purpose. I wont be back to this Dunkin Donut or any other. Ive reported this to their corporate headquarters and will also make Stark County Health Department aware. Their hands and fingers are not supposed to come into contact with any food, utensils, cups, counters, etc. while prepping, cooking, serving etc. I strongly suspect a lot of these five star reviews with NO comments are not authentic.

Review №5

2022-01-17

The two workers there this morning during the snow storm deserve awards. They took turns serving and shoveling people out of the parking lot and pushing cars uphill through the snow to keep things going. And there was no slow down in service. Ive never been so impressed by my service. I think their names were David and Kai. Thank you guys! Youre legit the best!

Review №6

2021-06-27

Asked for a Blueberry Lemonade, they gave me a regular lemonade but assured me it was blueberry. I said Ive never had a white blueberry lemonade before at any other Dunkin Ive been to. He said thats the way it comes. And walked away. It was regular lemonade! Never going back to this location!!!!

Review №7

2022-03-07

I usually order thru the app & then pick up in the drive thru. Theyre pretty fast, even when the line is long. Coffee is good & strong.

Review №8

2021-07-08

Absolutely awful! Dont waste your money. No filling, stale, and very poor quality. Do not buy anything at this store!

Review №9

2021-11-13

Okay so usually this place is pretty good. They make their caramel lattes really good, but lately their staff has been incredibly rude. I pull up to order. And there’s no word. I say “hello?” And they say “whenever you’re ready” *i order* and there’s no response. So I’m not sure if they got my order. I say again “hello?” And they say something like just the total… like maybe I’m not done ordering yet, I don’t even know if they cough my order. It’s usually pretty great service, but the last few times I came here, the staff has just been really rude.

Review №10

2021-11-05

I come to this location and often its quite pleasurable but there are days where their staff is downright dumb like today. I stood in line being in front of the line with the workers looking at me and ignoring me until one finally took my order. I went to the other counter and I got a small white mocha hot chocolate and I stood there for another 5 minutes waiting for them to just grab it and as soon as one of the girls grabbed it she dropped it and then just handed me a small hot chocolate. Not what I payed for but I didnt have time to say anything.

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