Drury Plaza Hotel Cleveland Downtown in Cleveland


4.6 (199 comments)

Review №1


My first time staying at this location. Hotel was beautiful, staff was friendly. We had a queen room. Room was clean and spacious. The bed was comfortable. Evening kickback was a huge perk...drinks and food for the family. Only 2 cons was parking and the pool. No parking lot, they do have valet parking for a nightly price, we did not utilize this service. . Also the pool was supposed to be heated but the temperature was too cold to swim. Otherwise we will definitely stay again!

Review №2


Excellent central location in a historic edifice in walking distance to almost all attractions. Plenty of restaurants around.Spacious room with all amenities you need, as well the bathroom.Pool was heated, very pleasant to swim and fair in size, along with the hot tub.Breakfast is very good, but the biggest bonus is their Kick back at 5.30 PM - a light supper (great soup, hot dogs, shredded pork, potatoes, nachos, salads....), after which you really dont need dinner so you save some bucks.Parking is around 40$ - valet only, but we parked our car on the street in front of the hotel by the meter (free from 6 PM to 7 AM, after 7 AM 2$ per hour).

Review №3


I have stayed at my fair share of hotels and this is genuinely one of the worst experiences that I have ever had at a hotel. Checking in was easy and the lady that helped us out was nice. She is the only kind staff member that we experience during our entire trip. Also, my boyfriend and I both double charged for our room, amounting to almost $700. We came here for our anniversary weekend to get some stress off of our minds and instead of relaxing, we had to worry about if the hotel was going to take another $245 out of our bank account the next day. When we approached the front desk to bring up this issue, she told us that it was a bank account issue and not their problem. The next morning, it took another $192 out of my bank account and we went back down to ask why it took even more money out, to where she said that it actually did double charge me that time. So heres to hoping that our card numbers are off file because if I get charged again I will not be happy. The free breakfast was decent, but the dinner staff was nothing but rude. When going to use the pool and hot tub, again hoping to relax, there were about 30 screaming children and probably 10 in the hot tub splashing around without any proper supervision. Needless to say, I dont believe we will be staying here ever again.

Review №4


This is a wonderful hotel! The beds are very comfortable and the baths are spacious. The FREE dinner and happy hour were very nice as was the free breakfast. The location is within .6 miles of the Rock n Roll Hall of Fame in one direction and the same short distance in another direction to bars and restaurants. Lastly, the interior of the hotel is gorgeous.

Review №5


I had no complaints with this hotel beside the layout was different than I’m used to in a hotel. The perks of staying here were impressive including the breakfast and DINNER. There were also free drinks at dinner which was nice. The hotel was beautiful and historic. The location was interesting but not far from things downtown.

Review №6


This hotel is amazing!! Ive traveled all over the US and have never had such a wonderful experience.Every single staff member was friendly, helpful and very welcoming.Both day and night Managers are present and interacting with guest.The rooms are clean. Comfortable bedsThey treat you to breakfast and happy hour which is great for all members of the family ,they have a verify of appetizers.Pool area is very nice ,gym is larger then most.Great location ,walking distance to stadiums.Beautiful restored historical building. Surrounded by other beautiful buildings.We will definitely stay here again !Looking forward to checking out other Drury inn to compare.

Review №7


Positive: Location is perfect. Within walking distance to downtown, but without the noise! Continental breakfast was delicious! Happy Hour each night is a nice added touch! Staff is helpful and kind! We¿ve stayed in a lot of hotels, but this one tops the list! Negative: Literally, the only thing was that there wasn¿t a vent in the bathroom!

Review №8


Went for my oldest sons graduation, so didnt need too much. Rooms were very nice, nicer than the carpet in the hallway would lead you to believe. We saved money by parking in the street, valet was $34. Breakfast was very good, continental with an omelet station and a waffle maker.

Review №9


This is one of my favorite hotels in Cleveland! We stayed for 1 night and went to an evening Cavs game. It was about a 10 minute walk to the arena and the food/drinks beforehand saved us tons of money in at the game.Such a cool hotel. It looks like it was an old school before but the rooms are updated and very nice. The pool in the basement was great for the kids and it even had a hot tub!100% recommend.

Review №10


What a nice pleasant stay! We came here for a basketball game. The location was perfect. All the workers were very nice and helpful. Building was very clean. I highly recommend this place and look forward to future stays. Well done!!

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