Delivery
Yes
Donatos Pizza in Bellefontaine
Categories
Location on the map
Bellefontaine, Logan County, Ohio, US
Service options
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Comfort food
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Catering
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Groups
Yes
Tourists
Yes
Payments
Credit cards
Yes
Phone: +1 937-592-1100
Site: https://www.donatos.com/menu?loc...
Site: https://www.donatos.com/menu?loc...
Opening hours
- Monday:10:30AM–11:10PM
- Tuesday:10:30AM–11:10PM
- Wednesday:10:30AM–11:10PM
- Thursday:10:30AM–11:10PM
- Friday:10:30AM–12:10AM
- Saturday:10:30AM–12:10AM
- Sunday:10:30AM–11:10PM
Donatos Pizza in other cities:
Comments (199)
So I wasnt going to go back but my husband had talked me into it, said we could try again since it had been 4 months. So to ensure they got my order right I called and talked with the manager to ensure the same issue would not happen again (see below). Well, what a mistake!! Again they couldnt get my order right. Im done!! No apology, no explanation, no care from anyone there. Now, because I had to wait for one item, the rest of my food went cold. Im done with them.. never again..... will never be back!!!This was 4 months before:Order over the phone they gave me a 25 minute time to pickup. Go inside to pickup and they said they could not find my order. Find out the kid who took my order said he accidentally deleted it. They wanted me to wait another 30 minutes. They didnt apologize or offer to have a new order out as soon as possible. Never again will I go back
Disappointed with pizza, crust was soggy and its getting a little pricey and skimpy on toppings.
This was posted on Facebook by my friend. Just posted on the terrible service at Bellefontaines Donatos tonight. At 7:30 didnt want to take our order. Said close at 8; then close at 9. Took my order for pizza and drinks, then complained to kitchen. Guy in kitchen said to tell me to call Dominos. I waited inside because Id already paid. Kept hearing snide remarks from staff in kitchen. Guy told me closing d/t no staff. 6 were in the kitchen. Only saw one pick up order. At 9 my pizza was sitting in a box in the window. Went up and no one would come out. Finally, a young girl got sent to deal with me, at 9:15. She gave me my pizza then told me I had to leave. An older couple came in, were told they were closed, and left. Doors were unlocked, sign said open til 11 pm. Saw 4 staff members leave with subs, pizza, and drinks. I asked for franchise owners name and number, but of course they ignored me. I certainly hope someone shows him this post. Horrible service, rude staff.
Been visiting this Donatos for a few years. Never a bad meal
Best pizza better prices and fresh food
Called in my order and was able to pick it up in 25 minutes. Great pizza and cheesey bread.
Very very dirty bathrooms. Both gross surfaces and floors. Very worn and rusty hinges that make the bathroom seem very very disgusting. Having worked at 5 different Donatos in college I am shocked at this being tolerated. Cleanliness was the biggest priority 20 years ago. Not anymore clearly. Good pizza though. But how do you know their kitchen is clean when the men’s room looks worse than the worst gas station you’ve ever been to? I don’t think you can trust it.
So sorry to have interrupted the extremely rude employee sweeping behind the counter to place my order. I feel so terrible inconveniencing businesses by trying to buy their product. The pizza was mediocre at best, no ice for drinks, half the tables missing the other half dirty.
Pizza was good but wait time was a little long.
Very unhappy. Ordered on line at 5:50 to be read at 7. Show up at 7:01 after i paid was told it will be another 5 to 10 min. I asked why and only thing they could say was cause we are busy. Unacceptable when i placed the order ahead of time. Did not get a i sorry...let me take $5 off your next order nothing.
1st time having their pizza. Even though it was pick up only and my sister and I ate it driving back to Kenton, it was so yummy!! Nice crisp pepperoni, not a greasy pizza and the crust was thin but had flavor.
We went to Donato. We waited about 15+minutes or so. When the pizza finally made it to our table. The pizza was burnt and overcooked. I came to this location before and the service and food was bad. This location in Belfountaine totally sucks. I will never come to this location ever again.
I loved the traditional classic Trio pizza. Sausage, Pepperoni, & mushrooms. Loved the sausage. Something has been changed with this pizza. The sausage that I loved is not the same. It has a hotter spicier taste. I dont like it Something is also different with the crust. Not the same. We noticed the same differences the last time we bought this Classic Trio. Why did you change perfection?? Thanks Debra Ohler
Sorry, the buffet needs attention. We were a group of 6 and had one slice each may be and the buffet was empty. We had to wait 10-15 min for items to show up. Taste of the pizza is fine and may be they keep the buffet light to avoid wastage. Please let the customers know in advance and have the expectations set properly. Good luck, some attention and the buffet will be a winner.
Very pricey but sooo good!
We havent ordered Donatos in forever but we love it. My husband ordered it tonight and the pepperoni pizza perfect BUT we also ordered that cheesey bread thing and I was upset. The bottom was done but just past that the middle was doughie and uncooked. A few side pieces were done but the rest of it was not....Id have to say over 50% of the thing wasnt done. With this in mind I have no idea what to rate, so I went with 3.
Been there several times and it advertised Pizza Buffet and you cannot call it a buffet because youre lucky to have three or four different pieces of pizza that are different types at one time really decide is fine. Ive gave him giving them the benefit of the doubt the last two times this their time was just ridiculous there wasnt even more than two pieces up on the buffet at several different periods of time
New management is Extremely Rude, and isnt concerned in the least about the happiness of their customers. Fixing order mistakes arent a priority either. Sad, because this had been a family favorite for pizza for us for about 25 years. Not sure if I will go back to our local location again. =(
I have been called multiple times to say my order cant be delivered on time even when ordering 1 1/2 to 2 hours before hand. Today Im called 30 minutes after I place my order to be told they cant deliver it on time because they have a Honda order. Unsure of why my order couldnt be delivered before when Im on the way. Wont be ordering from them again. Highly disappointed.
Had a 7 in cheese pizza. Hubby and son had ham and bacon. Son said ham didnt taste good made him sick. My pizza was overdone.
Awesome workers! Great pizza. Love that they offer gluten-free so our whole family can enjoy supper together!
Despite having only 2 people working, service was excellent. They were harried of course and the food took a little longer to come but we couldnt have asked for a nicer experience otherwise and the gluten free pizzas were absolutely delicious.
Five stars across the board. Fast friendly service. Great food across the menu board. I suggest the all you can eat pizza lunch buffet, and my personal favorite; thin crust pepperoni.
Disappointed in the buffet! $16 for 2 people & drinks & all they have out is green peppers, pineapple & ham, veggy & all the oddball stuff! How about more just plain pepperoni, pepperoni & ham or bacon & the normal kind of pizzas & a few more of them! Soon as a couplr come out, its like vultures hitting a fresh kill on the road! Gone! Pretty disappointed! Probably wont go back!
Placed an online order to be ready at a set time. Arrived on time, waited 10 minutes and found out they hadnt even started it yet. They made it and refunded the whole thing without me asking for anything. Thats good customer service!
Ordered a pizza and it came cold. I tried to call and complain about it and when I did finally get ahold of them I got a rude associate that didn’t even bother trying to help.
Unless you like hair in ur food then i 100% don’t recommend!
Good gluten free crust, reasonably priced and fast. Employees take care to eliminate cross contamination of gluten. This location is on regular rotation for our celiac family. Would recommend.
I have never been fond of the thin crust, but was so pleasantly surprised to see they now have hand tossed!! Yum!!!!
I know people think Donatos is expensive, but you are paying for premium ingredients. I hate not having one close to me anymore. I try to stop at least every other time that I come back to Bellefontaine. I just wish they still made the chicken vegy medley with white sauce and hot sauce on the side!
Grandkids love the pizza. Cheesy bread and cinnamon twist desserts
Pizza was good hot and correct but bread sticks came out at the same time. Service was very good but I wont try this store again on Wednesday night at dinner buffet.
I had not eaten here for quite a while, but my visit was very pleasing. The pizza was very good and the service was great.
Very yummy, quality food and service as to be expected, would go again for sure
So, called Donatos after work..wanted to something a little different. Called a little after 9, ordered a large xcheese+pepperonni, and some 3 cheese garlic bread. They say 20 mins, I say awesome and the adventure begins. Arriving at Donatos, I pay for my order, see my bread in the window, but no pizza, girl says, be just a few minutes, allright, no problem. I wait for 10 more minutes, no one says a word, no one acknowledges me waiting, nothing. So, a few more minutes pass, bread now been sitting in the window a minimum of 20 minutes, getting nice and old and coagulated. Girl comes out, says, Oh, they are making your pizza now, the system crashed. No apology, nothing. I said okay, how long, she says about 20 more minutes. I said okay, you guys need to also remake my garlic bread, because I do not want to have hour old garlic bread and I expect the manager to do something to make this right. She says, sure no problem. 20 minutes pass, pizza comes out, yup, thats right, they didnt remake the garlic bread. So now, staff members in the back asking why the managers sitting in the office arent helping them catch up, arent helping them remake orders..nothing. And you guessed it, no manager has shown there face, other then a shift manager guy, who didnt have anything to say either. So, now they finally remake my bread, as the pizza sits and waits. So finally, an hour total later, my order is ready, they offer to give me the old crappy hour old garlic bread as well, I said, why would I want hour old food and what is the manager WHO STILL HAS NOT COME OUT TO HELP WITH ME OR ANYTHING ELSE (some girl and some guy, who nkows there names, because thats right, they havent left the office) going to do to make this right? She goes, Oh, yeah the manager said to give you 5 bucks off. I said, really? 5 whole dollars off...thats what my time, my wifes time, my childrens time is worth to you? Not an apology, not a refund, or a coupon for next time. Seriously, keep the 5.00 dollars. So, here is my point, your customer service, is garbage. Your managers, have NO idea what customer service is, nor quite obviously do they even care. It is not about the money, it is about MAKING IT RIGHT. Acknowledging that we, as guests to your establishment MATTER ENOUGH to get off your butt, and at least make a genuine apology. You cannot give me back my time, you cannot fix the evening you ruined and wasted, but your management could have CARED that it happened. Im not going to make stupid threats about not coming back, or how it will affect your business. What I am going to do, is make sure, that everytime your business is mentioned, that this is the story I tell. Good luck to you, with things being run like that, you will need it.
Ordered a sub and got raw chicken
Grest food, great service... girl behind the counter needs to wash after pushing down the trash, with bare hands. Then placing more pizza out in buffet is Kinda gross 🤢
I eat here way more than any one person should however with every order I get exactly what I want exactly how I want it couldnt ask for a better service
I always get the same thing - a ham & provolone sub. Its delicious, but I wish it came with chips or something.
I ordered a pizza on line and after waiting 15 minutes past the pick up time I was informed my pizza was never started. I received no apology, comp, nothing.
Food is always late, on top of rarely being hot when you get it. Terrible order accuracy. Poor customer service. Will not go back, and I would advise everyone to go elsewhere.
We had the buffet , let me just add that i would hope if i bought a pizza,the quality would be much better,than whats offered on the buffet. We wont be back.
Always ask for cheesy bread first, never happens, last visit it was RAW, by the time it was re made we were done,Snack for later
Placed my order online. Was fast and easy to do. Order was ready by the time I got to the store. Hot and ready. Very good service.
Great pizza best one I have found since I moved to my new home
I like the pizza a lot but it took an hour to get to me. Id give em 5 stars if it woulda came in time.
The pizza was great,first time there but definitely would go back.
Switched from the other big D pizza chain because delivery was taking forever..
Food was hot and good. Didnt take long for the order to be ready. It was ready to go when I got there.
Never showed up with my order. After 2 hours I had to pick it up myself.
Food was delievered fast but was either burnt or missing items in orders
If you havent yet tried their Cauliflowee crust pizza, you are missing out! It is Awesome!
They have good pizza and cinabon twist but its not very clean
This donatos spot is the best that I have ever been to. Its clean, has lots of room and the pizza is amazing!
Donatos has a great Mariachi pizza. My boyfriend and I order it whenever we go to our local Donatos.
Enjoyed their new cauliflour spinach pizza!! Excellent choice!
Pizza and wings are good...this is the 3rd time they are way under staffed and waited 45 minutes for my order. Need to improvement.
Donatos in Bellefontaine has the best lunch buffet ever! Awesome variety! Great Price!
I entered the restaurant and was greeted with friendly employees and they got me in and out as quickly as possible!
Went to lunch buffet. It is what it says, pizza. Think its was 4 pizza s and a dessert piza. Plus drink about$8
Very rude will never order there again food wasn’t all that great
Always good food and great service! Always eat here when were in the area.
Always fantastic, food and service are both great!
Donatos is unique, thin, square slice pizza and they have gluten free.
Easy for fast food but nothing fancy, they dont cook the pizza long enough
Best pizza ever. Always fresh perfectly cooked.
Got our order wrong and staff was not helpful
Love their buffet! Amazing pizza!! Staff is decently friendly.
Pizza is good, nice atmosphere, decent prices.
Awesome food and prices clean establishment and friendly staff.
Just not as good as it used to be. Order gluten free pizza and it was not labeled, was afraid to eat.
Wasnt too bad but I have had better for the price...600 downtown was definitely better
Love their pepperoni, and lots of it too
We enjoyed the buffet lunch very good variety of pizza.
With such steep pizza competition in btown this place never disappoints
Have always loved their pizza
Messed up my pizza but gave me a credit. And the pizza was still good.
Didnt want olives got olives wanted extra sauce didnt get extra sauce..
Amazing service there was a customer screaming and cussing for no reason and they were very polite and handled it the right way.
Favorite pizza spot. Always good service and food.
Friendly staff and excellent tasting food. The pizza and subs are top notch.
Love the pizza here. Probably get it about once a week it seems anymore.
You have worlds best delivery drive Dave Bump is amazing an a great person.
Always good service and great pizza.
Good food. Staff seems depressed.
The people were friendly and the service was fast it was a great experience
They are all so nice and I love seeing them come to my door.
Love the pizza not the price
It is what you would expect from any Donatos anywhere 🤷🏻♀️
Good food, great service,reasonably priced beer.
It was great very nice inside
Daughter and I visited Donatos for the Lunch Buffet. It was Very tasty !!!!
Love the pizza and good service
Its not as good as I remember.
The pizza here has way too much toppings and not enough cheese or sauce.
Pizza alright, good business
Good food great service loved it
The staff is always friendly and helpful. The buffet is great!
Great service awesome staff delicious food
Mariachi beef.... best pizza ever ! Great service and fast.
Great pizza!
Best pizza. In town
Best ever pizza buffet. Pizza is fabulous!!!
Good food great pizza.
Love their unique style of pizza
Great fast service, good food!
Great lunch buffet. Delivery or dine in options.
Five stars for pizza. A must for any pizza lover.
My favorite pizza, and love the subs too!
Great pizza and service!
Very nice people great food excellent service
Good food and employees are very friendly!
Great food and staff was friendly
Over priced and your order Misses items
Poor help, poor food, wet drinks. My last time going to donatos.
Food was jot and service was good
Great pizza as always....
Love their pizza and cheese and breadsticks
Great food and wonderful service!!!!! Well be back!!!!!
Food was hot service was great.
Great pizza buffet at a low price
Consistently good, love the lunch buffet.
It was good and clean place food was good also
Amazing pizza every time!
Christmas Eve pizza delivered! Nice!
Not my favorite place grandson loves it
The classic trio is amazing!!
Great pizza and good deals
One of the better places for pizza in bellefontaine
Awful, order was messed up
Love their pizza and subs
Great place for pizza and family
Love their subs and their pizza
Great date nite place love it
Speedy service, delicious food. Hometown yumminess :-)
Really good pizza and sslad
They have AMAZING PIZZA
Good fast service
Always good food here!
Always clean. And the people are friendly
Very slow and messed up our order
Good pizza lots of pepperoni.
Always fast and friendly service.
Always great pizza!
Perfect pizza every time.
Not what I remember but I will try again
Always good at a great price
The works making pizza was very loud.
Never a bad experience with this franchise
Best Pizza in Bellefontaine, Ohio
Over a half hour late on delivery.
Best pizza buffet
Good customer service
Ok I guess bar was really small
Great pizza!!
Great buffet for lunch!
Hot! Fresh!! For a large party!!
Pretty tasty taco pizza
Best pizza in Bellefontaine!
Best veggie pizza. :-)
It was okay the lady in there was strange
Wonderful staff!
Good pizza but expensive
Get pizza and great service
Best pizza in town
Love the Big Don!
Good product.
Very good
Love it. Never gets old.
Was ok could be better
Not bad
Excellent pizza bar
So good
Very good pizza
PiZzan subs thats y
Great pizza buffet
Food very good
Did a great job.
Great pizza!!!!
Great pizza!!
Good meatball sub
Great pepperoni pizzas
Great pizza!!
Always delicious!
A little more sauce
Fantastic pizza!!
Decent quality
Love it there!
Poor service, understaffed
Total reviews rating 4.2
199 Reviews for Donatos Pizza 2023:
Review №1
2022-07-02One of the best pizza places in Bellefontaine. We ordered 2 large pizzas and they were ready and waiting when I went to pick them up. If you get pizza here, download their app. You can order on the app and either pay on the app or in person when you pick up your order. You also collect reward points for discounts or free food.
Review №2
2022-06-07I have always loved Donatos pizza. However I can no longer eat a traditional pizza crust. I ordered the cauliflower crust and it was fantastic. Great option for those that love pizza, but cant eat a wheat based crust.
Review №3
2022-07-22Love stopping here on our way home to Michigan.
Review №4
2022-05-02Normally donatos is so good and always on point but it looked like our pizza got dropped or something 😖
Review №5
2022-07-16Great pizza and pretty quick with ordersThe only suggestion I have is match what you have with your online ordering please
Review №6
2021-09-28I usually don’t leave reviews, but was very unhappy with our pizza last night. We ordered enough pizza for the family which came out to be 4 pizzas and over $50. The pizza came completely smashed to the top of the box. We called to have them remake our order and when it came for the second time it was smashed against the right side and the top of the box.. The pizzas tasted different than they usually do and it was overall an unpleasant experience.
Review №7
2018-03-23We enjoyed our visit. The place was clean. The employees were friendly. Our pizza was good. Nothing exciting happened or anything. No other people were eating in the dining room the entire time we were there. Im happy that they have Pepsi products.One thing I discovered about mushrooms though... they smell like sweaty balls. Just sayin. We ordered them on our pizza even though I dont like them. My intention was to pick them off, because the others in my group liked them. What a task it was. There were more mushrooms on there than any other topping. Just my luck. LoL
Review №8
2021-12-29Good food but bad service. The last 3 times Ive ordered a pizza, every one of them were wrong. I would order pickles on my pizza and they would always forget. The last time I put a pick up order in and once again no pickles. I was told they didnt have any but the woman that ordered behind me had pickles on hers.
Review №9
2021-10-18Nice group of people. Very polite , quick welcoming from the cashier. I ordered Big Dons sub. Ex meat and cheese and an Antapasta Salad , ten min.wait out the door I went. Well worth the price.
Review №10
2022-05-17The man over there dont pick up the phone no more I dont want to post this but I have to I like to order from this shop but get it right