Don M. And Margaret Hilliker YMCA - YMCA of Central Ohio in Bellefontaine
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Bellefontaine, Logan County, Ohio, US
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Site: https://ymcacolumbus.org/locatio...
- Monday:Closed
- Tuesday:5:15AM–8PM
- Wednesday:5:15AM–8PM
- Thursday:5:15AM–8PM
- Friday:5:15AM–8PM
- Saturday:7AM–4PM
- Sunday:Closed
One of the finest facilites. Great employee team and good service. Clean property in general. Locker rooms are clean neat and roomy. Youth programs are strong and lots of participation. Pool is clean and accessible. The access to limited access is good. Equipment is in good condition and diverse.
Great place to swim, workout or play basketball. You can get a pass to go there so you pay less if your a frequent visitor. Also, they offer many swimming lessons for all and they have a program to babysit your kids. Its a great place to go for anyone. They have a lifeguard on duty and more programs. I would highly recommend going here if you want a good workout, want to swim or just play a game of basketball.
We are going through the same thing a previous commenter mentioned.Great facilities and very clean. We enjoyed our membership at first but now we are trying to cancel.Here is where the problem is. In this day and age trying to end a membership is usually quick and painless, but we are now going on 2 months of us trying to cancel. These are 2 months of payments because it can take months for the paperwork to process so we have been told. We was told we could get one of the months refunded after it caused our account to be overdrawn, but guess what several days later and no refund.Very dissatisfied with how they handle cancelling account and would never recommend a membership to anyone.
I would not recommend coming to this YMCA. We signed up for the family package in the hopes of getting out there every day, but we had to cancel our membership. Since cancelling our membership and stopping payments, the Bellefontaine YMCA is still taking money out of our account despite signing the cancellation papers and numerous phone calls to them to tell them that we cancelled months ago. The woman we spoke to said that there was nothing that they could do and did not help with the situation at all.
Very unorganized and rude staff. as soon as i walked in no one was at the front counter to let us in, so we just came in anyway. then one of the workers comes into the gym and yells at me while i’m eating a candy bar, right inside of the door saying i have to stand outside of the gym. meanwhile at least three other people were eating food and they didn’t get yelled at. she is rude every time i am here & plays favorites to some people as if they are above others.
The staff is very nice! But this place has really went down hill. The hours here are horrible and trying to get good reasoning why they cut the hours is impossible. Urbana and Marysville YMCAs are open until at least 9:00 pm during the week and are open Saturdays and Sundays. Bellefontaine YMCA only offers hours on Sundays for 6 months out of the year. I used to love this place and tried to get everyone I knew to join. Now I let people know how it has declined so much. Update: this place gas even gotten worse with the limited daycare hours. I thought this was a place to promote a healthy lifestyle but they reduce hours and childcare hours for parents. Why would you only have childcare hours in the mornings on Mondays and Wednesdays, most people have to work during the days.
Total reviews rating 4.1
51 Reviews for Don M. And Margaret Hilliker YMCA - YMCA of Central Ohio 2023:
Review №1
2022-03-25Update* changing it to a 1 star because the daycare hours just got worse. The daycare and it being close to my husbands work was the whole reason I got a membership here. It went from being offered 4 days in the evening to 2 days in the evening. If I cannot use this facility do to lack of child care it is a wast of my money to keep paying it when The Findlay Y and Lima Y are the same drive district from house and they offer day 5 days a week.I have a love hate relationship with this Facility. have a really nice gym for lifting, nice staff, and they are starting to offer some nice classes for kids as well. But their day care hours are horrible. They have kids classes that go past the offered day care hours. Which can be a problem when you have younger kids that are made to wait. Plus the day care is only 2 hours in the evening which is very inconvenient for me (they offer it during the day as well but I do not know the day time house since I cannot go to the gym during the day) Some of the classes they offer for adult are set for times that day care is not offered.
Review №2
2022-02-21Worst group of management I have seen. Our Son(16) was out of work at 8pm Thursday. I was on way to pick him up and got into accident. they left and locked both sets of doors in 20 degree weather with him standing outside. One lady asked if he had a ride and he responded that his dad was coming( he didnt know I was in accident). She got into car and drove away. Lady we spoke to told us they werent babysitters and not their responsibility once they left the building. She also said they could of called CPS on us because its their policy..mind you,she wasnt there. Their Director(Jeff) said he was gonna look into and handle things. We said we dont want our son working at a place that doesnt care for their Employees and he will be no longer working for you. He said he didnt want to loose him because of one issue. Now today their Aquatics director ( 3rd one in less than a year) calls to terminate our Son. We told you last Saturday he wasnt working for you! Guess if they fire the person that did no wrong, the problem goes away....Well Done, take your Kids out of their programs.
Review №3
2022-01-21Incredible staff and equipment. Never seems to be too busy. I love coming in the morning and having a free cup of coffee after my workout. Free wifi. So thankful I joined this location.
Review №4
2022-02-22Worst YMCA we have ever dealt with. We have lived many places and always have done things including sports with YMCA. They dont care about their employees especially the membership Director Kristy. Our son worked as lifeguard and one freezing cold night last week shift ends same time the close. Husband was on way to get and unfortunatly got into an accident. By the time I was informed, he had been left by himself outside in the freezing temps for 30 minutes and was close to hyperthermia. Called YMCA and kristy says we will not pay our employees extra to babysit your son after explaining husband got into an accident. We then went above her to Jeff (Director) and were told personally by him he would get back with us Monday and deal with her and told us dont let one person jeopardize our sons job with them. Monday comes, and gets a call and were told they were terminating his employment even though we made it clear he quit 3 days ago.
Review №5
2022-02-22I think its Horrable that their staff leaves underage children that work for them, outside in the middle of an ice storm. 1 of the Parents was in a car accident on the way to pick him up so they were late. The staff left him there alone. You people will never get my Buisiness, ever. You should be ashamed. Are their any compassionate people anymore?. Wow
Review №6
2022-01-16Overall very clean and up to date. The only thing that they need is new gym equipment, specifically weight lifting equipment. Its very outdated and worn down.
Review №7
2022-02-22As a business you earn customers through service and fixing things you messed up. Apparently this YMCA doesn’t understand that at all. They treated a minor like a corporate whistleblower, and tried to fire him after he quit. This, after, leaving him alone in freezing temps. Instead of being professional about it, insulted the parents and dug their hole further. There are other YMCA and workout Facilities. Use them instead!
Review №8
2022-06-16Enjoyed the pool did 8 laps working my way up to 12, then trying out for lifeguard,
Review №9
2021-09-08Great assortment of weight equipment, including nautilus. Swimming pool is professional. Basketball courts. Very helpful and pleasent staff, they worked with us during this pandemic when other places wouldnt.
Review №10
2021-03-30I just joined and have only been able to use the facilities once, so far. With the pandemic, you have to plan ahead. No fault of theirs.The pool is awesome and locker room is very clean and fresh. The staff is awesome and I cant wait for this covid stuff to be past us, so I can pop in a lot more!