Dollar Tree in Mentor
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Location on the map
Mentor, Lake County, Ohio, US
Payments
Site: https://www.dollartree.com/locat...
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–8PM
Dollar Tree in other cities:
I went to purchase some Halloween dec fir our work Trick or Trunk. Not much to puck from but had some cute Christmas stuff. The young cashier was very pleasant but the elder short haired cashier that was one over was real snotty.The other cashier had an elderly lady an who i believe tobe her daughter with her.Neither one knew how to use the EBT card,so my cashier turned an said would you like some help? The ladies cash was not being of assistance to them so I said you are ok to help,Im not in s hurry. As she was handed the card an started to swipe it the other cashier that was not doing her job said in a very nasty tone, you need to go back to what you are doing an stay out of the way. My cashier was embarrassed as how the other had talked to her.As I was getting ready to exit the store,the RUDE CASHIER JUST KEPT HER COMMENTS GOING TO THE CASHIER WHO WAS BEING KIND AND HELPFUL.I ASKED FOR THE MANAGER AN EXPLAINED TO HIM THE INCIDENT.GOOD THING I WAS NOR HER BOSS BECAUSE SHE WOULD BE GOING HOME FIR GOOD.If the male manager doesnt reprimand that cashier it will be worse.
Very nice staff. Went there with about 8 teenage boys to purchase about a thousand dollars in gift bags for veterans at the VA hospital. They let us into their stock room to see all that they had, and get things by the case. They were very helpful, and patient with our group of Boy Scouts. Thank you!
I love this place. How can you beat the prices? They have really improved their variety of selections, and the cashiers are always friendly and helpful. Where are the 2017 Mini Pillow Pets?? I can buy everything I need for my household, and still have enough left for other things. The only small complaint I do have is that their sizes have gotten smaller. You used to be able to get HUGE bags of candy and economy sized cleaners. I just hope their prices stay the same; because overall, I still spend less at the Dollar Tree than anywhere else.
Usually my experience there is good but today someone must have had a stick in their ass because I quite well didnt appreciate the passive aggressive Thank you for emptying your basket remark that was given to the customer behind me when I was too weak to empty mine...thanks for asking me how my day was going by the way. >.> I have a heart condition that Im still getting used to considering that this is the sickest Ive been in my life and I still dont know my new limitations. I left there feeling guilty for something out of my control.
Total reviews rating 4.3
115 Reviews for Dollar Tree 2023:
Review №1
2022-03-26Never shopping here again. Staff was so rude and disrespectful. The cashier yelled at me because I had put the basket on the floor for a minute so I could pay. I told her “I’ll pick it up when I leave.” So trashy
Review №2
2022-05-11Staff was pleasant, low on merchandise for spring decorationsPlenty of memorial and 4th July items???
Review №3
2022-02-05With only $20 you can take home bagfuls of treasure! Love this place, always have fun holiday stuff.
Review №4
2021-02-19Cashier was fantastic. Extremely personable. The other 2 employees seemed to care less about customers. 1 was stocking shelves, and blocked the aisle with the cart. Made absolutely no attempt to move it to permit customers to shop. 1 was, possibly stocking shelves, with clear visibility of the checkout area. Totally ignored the lengthy line of customers who were social distancing and extremely patient.
Review №5
2021-12-17This Dollar General is bigger than some of them and seem to have more in it. I like how they have the clearance nice and need l
Review №6
2020-11-27Considering that the employees are not allowed to address people who come in and do not wear their masks or properly wear their masks it was a very nice store. Its a fortunate during the pandemic we still have ignorant people who are too dumb to believe that the virus can kill. The employees are great but its a shame that their lives are being put at risk because they cant say anything to anyone wearing a mask incorrectly or not at all
Review №7
2021-07-13The store was a little cluttered but I think they just got a shipment in who knows. The clerks are nice you can find your items without any problem it wasnt busy at all.
Review №8
2021-01-24This store is one of the rare ones someone actually really must have some leadership skills and management because not full of junk . Name brand things, organization, all are understaffed everyone I have ever been in but the woman working today 01/23/2021 at 8 pm was a very busy woman but took the time to assist me needs recognition for her efforts and kind disposition thats why I will be back good job !!!
Review №9
2021-03-14Awesome decorations for Spring and Easter. The snack area has increased. Every Candy or chips are available. Sunglasses, Suntan lotion. Dont forget all the summers toys.
Review №10
2021-01-23The absolute worst experience at a Dollar Tree ever. Called to place an order for 3 bouquets of balloons. The person who answered the phone was rude and seemed put out that he had to answer the phone because *gasp grunt* WE’RE BUSY. When I finally was able to place my order, which he couldn’t tell me what balloons they have unless he walked over to the balloon counter😳 Well then walk over to the counter !!So I place my order AGAIN VERY RUDE AND PUT OUT, to be told I had to pay for them first before they would be inflated. Go to give him my card# and he says we can’t take payments over the phone. Well how am I supposed to pay for them in advance. “YOU HAVE TO COME IN”If I was planning on coming in and waiting for 3 bouquets of balloons to be blown up after waiting in line I WOULD HAVE JUST DONE THAT AND DONE WITHOUT THE ATTITUDE - Geezus. Will never shop at that store ever again. BTW the one at the mall takes my orders NO PROBLEM without issue.