DICKS Sporting Goods in Youngstown
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Youngstown, Mahoning County, Ohio, US
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Site: https://stores.dickssportinggood...
- Monday:9AM–7PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–7PM
DICKS Sporting Goods in other cities:
Do not buy a bike from this store. If it’s not for you or the wrong size your stuck with it. Purchased a bike during Covid closure and realized it wasn’t the right size after a quick ride. Tried to exchange and Greg told me he couldn’t accept it not matter what and it was on me since I rode it. He also continued with his infinite wisdom that the bike was my size and I didn’t know what I needed or wanted. Isn’t it nice when someone knows so much they can tell you more of what you want than you know!!!
Their website said they had my shoes in stock and in my size. Took the drive out first thing this morning, and the shoes were out of stock. Of course, it took over 10 minutes to discover this, as there were no employees to be found! I thought Dicks was better than that...I wont make that mistake again.
Went in looking for some items since my 7 year old is starting football this year. Got a few more things than I planned on but felt it was worth it. Shawn helped us out while we were looking around and when I say he was super knowledgable about the store and different equipment, I cant stress it enough, he knows what hes talking about.
I am torn with this review. In the past I have shopped here and everything was great. Shopped recently and mostly was great but some not so good. Most recently, I know the store has changed their shoe department and for the right reasons, people were making off with shoes without the associates seeing. But the new set up, they do not have the department staffed well enough to give everyone the same type of attention as before. When it was busy we had to find people to help us go get shows, then it slowed down and we had a great associate with us getting all the shoes we needed and ended up purchasing. Might just take time for management to know the best staffing for certain days.Main reason for the lower rating was I dropped a bike off to be repaired and was told by the associate/supervisor the repair would be done in a week. I called back in a week and they had not started it or ordered the part. After that second week I reached out and called and they indicate it was being ordered. Went out of town and before returning called as the 3rd week was coming up to find out it was being worked on and will be ready when I come in the next day. Came in the next day bike was done but they did not finish the requested repairs. Wanted a kick stand added and it was not. Did not get changed for it but was not too upset. Brought it home and my son was riding it and noted the handlebars were off center. Called and took the bike back in to get the handle bars corrected and the kick stand added. It was finally completed but not sure how I feel about returning to get any future bike repairs done.
Its hit it miss at this store. Its just like every other Dicks sporting goods as far as selection and prices, and its really clean too. The issues I have is the staff is hit or miss. The people working the registers are amazing the times Ive been, but the rest of the store really doesnt care about the customers.
Terrible service. Didnt hav size for 3 different shoes. And workers seemed like it was a bother to wait on us. When buying a pair of 120.00$ pair of shoes and not having size u would think they would say something more than nope. Then just walk away. What happen to a shoe dept wait on customer till they got what they need. I guess those days are over with big companies. Ty
Staff is great! Low rating because prices are sort of outrageous. Ive been to actual Nike and underarmor stores that have the same things for half the price of this store. Also, recently they moved there shoe department to where it is mostly Nike shoes. I like Nike shoes but sometimes they just dont have shoes that fit my feet. I would like more of a selection. Youll have better luck at Shoe Carnival next door. Overall clean store, great staff, totally bonker prices.
I was amazed at the selection of tennis shoes they carry. Every style & every color imaginable & in all sizes & widiths. Clothes couldnt be nicer and they carry mens, womens and youths in a miriad of colors and sizes. All kinds of sports equipment. All merchandise is priced to sell at discounted prices that will surprise you. The store is huge to accomidate all their wares and is merchandised beautifully. Wheelchair compatible with nice wide isles that ensure the traffic doesnt bottleneck anywhere,regardless of the amount of shoppers there are at peak hours on weekende. Salespeople can be found willing to assist you in every department and are very knowledgeable. Cashiers are super fast, friendly and efficient. Top notch sporting goods store youll be sure to support!
They have the selection one might expect from a major athletic retailer and the store is largely well maintained and clean.However, I have visited this specific location several times to shop for items that require associate assistance (such as an archery bow) and was left waiting and searching for help for extended periods of time.
Store associate gave me a hard time about the true price of the xxl dual lock kijaro camping chairs. The floor model was priced at 39.99, which i was completely sure of, she demanded i was wrong and tried to charge me 56.99 plus tax for one chair. I left the line, went to the floor model and grabbed the plastic coated price tag off of the floor model. The associate did not apologize or recognize that she was wrong about the price and continued to have a rude/ snobbish attitude with me as she was checking me out. If I had the time, i would have demanded to speak to a store manager about her nasty behavior and disregard for costumer service.
I PAID FOR AN ONLINE ORDER, AND NEVER GOT THE SHOES!! NEED I SAY MORE? Absolutely the worst sales experience of my life. An associate of the store processed an online purchase for me. My card was charged $91. I needed the shoes for work, so I was desperately waiting for them to arrive. Never received the Shoes. When I called Dicks they had no record of the transaction. Took hours of my time, and several days to even Receive a Refund.
This store is crazy. Dropped off my sons bike for a new wheel and tire under warranty a couple of weeks ago.. at first they tried to tell mme it wasn’t covered under warranty when I purchased the extra warranty for the bike. every time I call I get a different answer it’ll be done this week we’ll call you no calls come in. Call back it’ll be in done in two weeks. Call ago oh it’s warranty so we gotta ya jump through all kinds of hoops. Almost a month my son hasn’t been able to ride his 300$ bike.
They didnt have what we needed in stock but we had great service and help trying to find it. Also more than one person asked if we needed help which was great because its terrible when you are looking for something somewhere and no one is there to help you, that was not the case here at all!
Looking for a water bottle for my granddaughter Bound 2 in different places and neither one had a barcode or price someone at the register found the price for me after a short wait would be nice if there were specific area for kids water bottles at a more reasonable price
Total reviews rating 4
199 Reviews for DICKS Sporting Goods 2023:
Review №1
2022-05-22We were there today, and from the staff that met us when we walked in the door... to the gentleman Ron that helped us get new bicycles this afternoon were abundantly friendly and helpful the entire time. He made sure we had everything we needed, was not pushy or attempting to oversell anything, and at the end of the day, made sure we had everything we came in for and left with a smile on our faces, which is harder and harder to do in with some retail experiences. I cannot recommend them enough! A great experience from top to bottom...
Review №2
2022-04-16Great place to buy a bat! Our son was able to try out bats in their batting cage. The gentleman working the area & batting cage was very helpful & knowledgeable. So thankful he was there to help us.
Review №3
2022-03-04Sales person was very helpful and pleasant....she was patient with me also. I think her name is Marissa ...I hope I got her name correct. Thank you
Review №4
2022-01-28Bought a callaway driver from them last April was told there was a warranty on it. Go figure my luck the shaft broke off of it. So I take it back to this store only to find out they are not going to honor the warranty. DONT BUY ANY CLUBS FROM THEM.
Review №5
2017-04-08The only store I know of that readily has the larger sizes in stock. My son wears 14s and he always has to order them and never can have a regular experience of walking out with a pair.
Review №6
2021-08-22Very rude cashier with the glitter mask. I was in a rush and I didn’t end up finishing the transaction even though all I had to do was press yes. And she basically made fun of me and was extremely rude. Most people would probably be fired for doing what she did. Also this place is always a huge rip off.
Review №7
2022-04-09Well stocked, clean store, with friendly staff.
Review №8
2021-03-11Looking for a hiking boot, didnt see my size, young kid working there said that its a womens shoe and walked away??? I know my question interrupted his critical conversation with his coworker about nonsense. I will not shop corporate stores like this. I dont feel bad when they go under.
Review №9
2021-04-06Staff was really nice. They have a whole wall of hiking boots. It was pretty disorganized but a pleasant staff member was very helpful in finding the size we needed.
Review №10
2017-08-10Great experience got nice shoes very cheap awesome customer service