Diamond Pearlz Auto Details in Cleveland
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Cleveland, Cuyahoga County, Ohio, US
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Site: http://www.diamondpearlz.com/
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–6PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:10AM–5PM
- Sunday:11AM–5PM
Great shop! The owner, Earl, spent the time to help me decide which kind of tint to get. He had time to get me in the day I called for a quote. He was even willing to pick up my car while I was at work to tint the windows. They gave me the best deal on a ceramic for all my windows. The whole process took less than two hours, and the outcome does not disappoint. This is a one stop shop, you don’t need to go anywhere else. The tint looks amazing. I couldn’t be happier! Thanks Earl!
Awesome job and very professional. I had a situation where the front passenger side of my car had flooded due to an air conditioning complication last week. The car dealership that fixed this problem was unwilling to deal with the aftermath of all of the water in my car (even though I had made an appointment), and suggested I call a detailing place. I called Diamond Pearlz and spoke to the owner Earl, who said I could bring it in that day. I did and he looked at it and got to work right away. He also showed me how extensive the flooding damage was, which I appreciated. Im not really a car person and need a thorough explanation. Earl was very kind and patient with me and my questions and allowed me to leave my mats to dry and reinstalled them the next day. I am now proud to say I know how to take the floor pieces in and out to see if there is anything going on! He did an awesome job and detailed that part of my car for a very good price. One fourth of my car now looks amazing and I plan to bring it in to get the rest of it done soon! Thank you for the very positive experience - highly recommended!
Where to begin. I brought my 2014 BMW 535i for a Diamond Shine detail with a few extras including scratch touch up on a few panels. I dropped the car off at 11:30AM and Earl told me about 4 hours. I texted Earl throughout the whole process continually being told “another hour” I went there at 7:30PM and continued to wait about another hour before finally being able to leave.I assume that this was because he sanded straight through the clear coat on my driver’s side front door while attempting to remove a scratch. Clearly he was buying time until it was dark outside so I wouldn’t notice, however I quickly noticed the damage they had done to the door. Earl danced around the issue saying his employee did it and told me “Normally I do this type of work but I have to let my employees learn.” So he has inexperienced people sanding through clear coat on cars they shouldn’t be touching.After some back and forth, Earl agreed to pay to repaint the door and before I left he recommended “Second to None Auto Body” which is a good shop that he had ABSOLUTELY NO INTENTION TO USE.Texting the next couple days, he tried to push me to have the repair done through some of his “friends” none of which had a legitimate reputable shop. Rather than taking it to a BMW approved body shop and having Earl eat the bill, I took it to a friend of mine who works at a legitimate body shop and received a quote of $400 to repaint and blend the door, a very reasonable cost, to which Earl agreed and said his employee who caused the damage would pay the bill. Good boss, huh?Earl has dodged my texts and calls the last 4 days, the car is going to the body shop for the repair tomorrow, and I still do not have any payment from Earl.I’m not worried about it because my attorney will work it out in Small Claims but this has become a lot of headache for BY FAR the least professional nightmare of an experience from Earl and Diamond Pearlz. What a joke. See you in court, bud.
I would recommend this business for auto window tints. Earl took his time and paid attention to the details. He uses a local Cleveland brand (Proview) for the tint film material. He used a carbon tint, which is a step up from basic dyed tint. He doesnt use the cheaper dyed tint for any of his jobs and doesnt even keep the cheaper stuff in stock. There is an option to upgrade to ceramic tint for an extra cost, but the carbon tint looks great. Upon completing the job, he pointed out that a rogue hair had gotten between the tint film and the window during application. He removed the the tint and redid that window at no extra cost. He offers a pro quality tint at a reasonable price.
Great service and a great job done on both vehicles. Got my tint done (looks amazing) and an interior detail (fresh off the lot clean) on my wife’s vehicle. Reasonable prices and great service done!! Will be a repeat customer. Don’t hesitate, call and have Earl and his team hook your ride up today!!
Where to begin. I brought my 2014 BMW 535i for a Diamond Shine detail with a few extras including scratch touch up on a few panels. I dropped the car off at 11:30AM and Earl told me about 4 hours. I texted Earl throughout the whole process continually being told “another hour” I went there at 7:30PM and continued to wait about another hour before finally being able to leave.I assume that this was because he sanded straight through the clear coat on my driver’s side front door while attempting to remove a scratch. Clearly he was buying time until it was dark outside so I wouldn’t notice, however I quickly noticed the damage they had done to the door. Earl danced around the issue saying his employee did it and told me “Normally I do this type of work but I have to let my employees learn.” So he has inexperienced people sanding through clear coat on cars they shouldn’t be touching.After some back and forth, Earl agreed to pay to repaint the door and before I left he recommended “Second to None Auto Body” which is a good shop that he had ABSOLUTELY NO INTENTION TO USE.Texting the next couple days, he tried to push me to have the repair done through some of his “friends” none of which had a legitimate reputable shop. Rather than taking it to a BMW approved body shop and having Earl eat the bill, I took it to a friend of mine who works at a legitimate body shop and received a quote of $400 to repaint and blend the door, a very reasonable cost, to which Earl agreed and said his employee who caused the damage would pay the bill. Good boss, huh?Earl has dodged my texts and calls the last 2 weeks, the car is going to the body shop for the repair tomorrow, and I still do not have any payment from Earl.I’m not worried about it because my attorney will work it out in Small Claims but this has become a lot of headache for BY FAR the least professional nightmare of an experience from Earl and Diamond Pearlz. What a joke. See you in court, bud. Liar and a HACK at detailing.
This dude charged me $299 for a full auto detail interior/exterior, then last second said ‘I have to take your car to our other location’. He then proceeded to take our car to Mr. Detail who then charged him $100 MAX and he pocketed $200. Nice scheme set up, save your money and go to Mr. Detail then do a great job at 1/3 of the price. What a rip off.
It was a real pleasure meeting Earl.He gave me a great price on my window tinting for my Honda Si . He also did a Fantastic job on The tinting and putting on decals with hardly any notice. I will definitely return and would highly recommend Diamond Pearlz for all auto detailing.Thanks again Earl. 👍🏻
My car looks better than when I bought it brand new from the dealership. I got the full interior and exterior detail. There were so many stains on my carpeting and seats that I was worried about because I got those right when I brought my car home from the dealership 3 years ago, but every stain is gone! Not to mention all the dirt and grime that was caked in my car. My car feels better than brand new. My friend dropped the car off for me and she said the guys there were so accommodating and helpful because she stayed there with my car the whole time. Excellent customer service.Will definitely be using your services again!
I brought my fiancees car here last year and I couldnt believe the improvement. She had light fabric seats that had years of stains and abuse, and the interior looked like new after they were finished. I just brought my own car in today, and they have done the magic once again -- good as new! Super friendly crew.
The team at Diamond Pearlz is incredible. Called to get our Ford Focus interior detailed at the earliest convenience and they took me in within 30 minutes notice. I have never seen this car so clean. I mean it was like a brand new car driving home. They were incredibly nice and humble during the whole experience. Ill definitely be back and Ill be getting the word out about how amazing this place really is. Go here! You wont regret it. Thanks to Earl and the rest of the team!
Honestly disappointed. Had to re-do the windows and front windshield myself within a day or two because whatever product was used left a hazy smear across everything, making it very difficult to see out my windshield in sunny conditions. I keep my car very clean to begin with and now I feel as if I paid $169 plus tip for simply a car wash and vacuum that took two days to complete. The clay bar didnt do much at all to improve paint, in fact left noticeable swirl marks if the sun is just right. Wouldnt recommend unless your car is filthy to begin with, because obviously it will look a whole lot better after the job is done.
I am completely impressed by the quality and professionalism of the Diamond Pearlz operation. The location is in a business park and can seem amature at first. I found out Earl built the business from the ground up and this is his first location. Earl and his team were perfectionists and went over every inch of my car. I never thought my 10+ year old car with 110,000 miles on it could look brand new again. Well worth the money and I highly recommend Earl.
The owner was very professional on time quick and affordable I will definitely recommend getting my tints here he did my wife’s New Honda CrV front passenger and driver side windows 20% like the rest of the vehicle looks great factory like finish I will be going back for my Jeep Wrangler
Professional, friendly service. Exceeds expectations, with recognizable differences. Affordable prices for quality results. Definitely will be a returning customer.Furthermore, I called, dropped off my vehicle, and picked it up within the same day. Excellent customer service.
Found this place because my daughter bought me a Groupon for Mothers Day... all I can say is WOW!! Im sooooooo amazed at the results. My car is 12 years old and Earl took 8 years off of it I swear! Looks amazing. Even got out stains in the seats that have been there for seven years~!!So happy with the service. I whole-heartedly recommend Diamond Pearlz. THANK YOU EARL!!! Ill be back :)
I feel like I just drove home a brand new car! A miracle was performed as the past 4 football & baseball seasons, roadtrips, and everyday mess was just erased from our car! Affordable, professional, accomodating, conveniently located, and genuine with upfront pricing and attention to details - do yourself the favor of trusting your vehicles to the amazing & capable care of D&P Auto! Im thrilled I did!
I lucked out! I was looking for a detail close to home, and I dont think anyone could have done a better job! They got me right in, and the work was done in the time frame they promised. You can tell they take pride in their work, and were genuinely happy that I was happy with it. Top notch service!
First time here. Made my decision based solely on the reviews previously made. Well Im glad I did. I wish I had the before pictures so you can see but my moms 2006 Sante Fe interior look like the day she bought it after Earl finished. And Trust me the before was horrendous!. Excellent Work!!!
We had a 10am appt on a Saturday. When we arrived, it was still closed. An employee in the parking lot (also waiting for it to open) said that it would open in a few minutes, they were running late. Well, we sat in the parking lot like idiots for 47minutes and still no one showed up. Very unprofessional service. If you like sitting around waiting for the owner to show up, then this is the place for you! They must have had a late Friday night and slept in on Saturday.
I will recommend this place to anyone my Ford transit was tore up from the floor up because of my eight kids that literally did everything they could to the interior and when they were finished there wasnt any evidence that the kids ever even stepped foot in it. You will not be disappointed with there service.
Total reviews rating 4.6
98 Reviews for Diamond Pearlz Auto Details 2023:
Review №1
2022-07-11Earl did an excellent job tinting the windows in my new car. I’ve had tint done on multiple cars so I am pretty particular and he definitely met my high expectations. On top of that you can tell that he cares a lot about his business and making sure you leave as a satisfied customer. Would definitely bring future cars there for tint work!
Review №2
2021-09-25Earl (the owner) did a wonderful job tinting and detailing my car. I could not be more pleased He was professional and really paid attention to detail. His talents speak for themselves.I could not decide on the shade of tint on my Audi A6 however, I didnt want it to be too dark. After placing various shades on my windows to get an idea of what it would look like, I decided to go with 50%. Im so glad I did. My car looks GREAT!The detail he did was worth every dime I spent. My car really shinned inside and out. In addition to his talents Earl is a wealth of knowledge. Im new to the area and he has given me so many referrals when I have asked. Solid people who do good business.Thank you for providing excellent customer service and being a light in the community. You simply ROCK!I will return!
Review №3
2022-08-23I got all of my cars windows tinted recently and I couldnt be happier! They look amazing and they keep the heat out really well! Earl did a great job taking care of my car, and I would happily recommend my friends and family to go there if they need their windows tinted as well. Thank you again!
Review №4
2021-09-20Experience and skill. Earl is a very nice guy and is incredibly skilled. I bought ceramic window tint this time, but will be coming back here to get other services. If you are looking for a professional tint job, look no further. Flawless work - best in CLE.
Review №5
2022-02-21Earl was super knowledgeable about window tint and installation. He babied my car like I asked him to. The material that he uses is locally sourced out of ohio and top quality. He was able to get me into his shop the same day that I called him (on a Sunday). His work ethic is to be admired. I unfortunately had a larger suv that in turn made him stay at his shop working on my car past his closing hour at 5pm on Sunday. On top of that he even went the extra mile to personally drive to my house to pick me up after my car was finished so that I can pick up my vehicle. My experience with this window tint job could not have gone any better, and if and when I myself or anyone that I know is looking for this service I will for sure go to earl! 10/10! Thank you earl at diamond pearlz!
Review №6
2022-03-18I cant say enough about the amazing job Diamond Pearlz did on my 2018 Ridgeline. The exterior detailing included Clay bar paint cleaning, and applied a 3 year coating on the paint surface at a very fair price. I picture speaks a thousand words. Do not hesitate to have this company make your car look the best it can be.
Review №7
2021-10-30Great tint, great service, great pricing. Best shop in Cleveland! Did a 35% all-around and it turned out perfect. Earl is a pro!
Review №8
2019-11-24We have a 12ft Unicell box truck with old companies oxidized lettering still visible. Earl made this truck look brand new and you cannot tell there was lettering previously. Hes not the cheapest but you pay for quality and thats what we recieved. Will reccomend!
Review №9
2021-04-28Earl, was a professional, punctual, and did a fantastic window tint job on my 2018 Jeep GC.. very pleased with the result.. and will return.. Highly recommend. From and early morning Saturday text. to any early Saturday afternoon appointment and completion.- Thanks Earl.
Review №10
2019-02-26I had my car detailed by Earl and walked away very impressed. They work 7 days a week. He gave me a very affordable quote, the lowest I have come across for inside/outside/engine detailing, and he did so on a Sunday with only a 30 minute notice. Detailed the car the very next day. He even gave me a ride when I dropped off the car the next morning. The quality of the work is did was superb! The car looked brand new! This little shop is timely, efficient, friendly, affordable, and delivers quality work. I would highly recommend.