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Phone: +1 330-652-0808
Site: https://www.dentalworks.com/offi...
Opening hours
  • Monday:9AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–8PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.4

143 Reviews for DentalWorks Eastwood Niles 2023:

Review №1

2022-03-16

I had my wisdom teeth removed in November, and while the procedure was fine, it has been a nightmare getting my bill sorted out since then. First, the first mention of my bill didn’t happen until I was already hooked up to the IV in the chair, and a woman came in and told me “ this is how much you owe, sign here and how will you be paying?” I found it very strange that they didn’t think to go over billing during the hour plus I was sitting in the waiting room, but okay. I told her I needed to talk to my husband about it because the bill was more than I expected ( I had done my research with my insurance company) but they didn’t give me an itemized bill to look at, just a paper saying how much it was and how much the insurance would cover. Because I was in need of getting the teeth removed immediately, I paid the bill and figured I would sort it out later. This was my first mistake- after receiving the itemized bill in the mail, I noticed there were a lot of discrepancies, so I contacted my insurance company, who verified that I had been charged incorrectly. So I called DentalWorks back and was told the lady who handled billing was not in the office that day and that they would have her contact me. After no contact, I called back the next week and got the same response. I had my insurance contact them to see if they could get any further but they received the same response. Next week, same response. In fact, I called every 2 weeks for a couple months, and every time was told the lady wasn’t in, they could send her an email. Does she not have a phone?? How does someone work for your company and you have no way of contacting her?? After several calls to my insurance company they sent out a certified letter stating that DentalWorks had severely overcharged me and that they needed to correct my bill. Meanwhile, I am still receiving bills from DentalWorks stating I still owe them money! It has been almost 4 months now and somehow any time I call they have no idea what I’m talking about, what is going on or apparently who works for the company. I am owed money and will probably never see it at this point. My insurance company has suggested I file a fraud claim and possibly look into further action.

Review №2

2022-01-13

Awesome Staff!! Made me feel very relaxed and comfortable!They did a follow up call later in the day to make sure I was doing ok after my procedure,and to answer any questions I had.Best dental experience Ive ever had!

Review №3

2022-06-28

Very helpful and informative. Kind people all around, gave me a lot of options to help with more than just teeth. I have migraines and he tried to help me but my insurance wasnt going to help. Truly recommend to anyone.

Review №4

2022-05-11

The service I received during my visit to DentalWorks was top notch. They were courteous and friendly. They explained everything to me and what needed to be done next. The whole area was clean neat. I would recommend them to anyone.

Review №5

2022-06-17

I was there for a tooth extraction. Staff of Dental Works were all pleasant and professional.Dr. Krajekian, Oral Surgeon did a great job on all aspects of the extraction as evidenced that it has been 4 days since surgery and I’ve experienced 0 complications. His assistant Raeanne was helpful both pre and post op. Would encourage use of general anesthetic.Highly recommend Dental Works Niles

Review №6

2021-10-28

I take both of my children (13 and 14) here, and they are truly good with kids. Clean, top of the line facility with a phenomenal staff. They really try to make services for the patient affordable and have alot of payment options. I also like that my kids have both the orthodontist and dentist in one location.

Review №7

2021-10-12

They were fantastic! Im hyper-petrified of dentists and after the initial crying session, Ive been super comfy there. Everyone is welcoming. They make the dental work seem fast, they talk you through every aspect, and they make sure you understand each step both the day you plan, and the day you come in for the work.

Review №8

2022-04-27

Dental works is the best : they are very nice to the front desk to the dentist :they always make you feel very comfortable

Review №9

2021-12-02

Very pleased with all the services that I receive here. The work of Dr. Ibrahim is excellent I get complements on my smile all the time! I have a fear of dentists and feel very comfortable here.

Review №10

2021-08-25

For months I experienced headaches, eye twitching, neck pain and ice cold nose with no explanation. I had extensive testing and no relief. I scheduled an appointment with Dr Ibrahim, for a crack on my front tooth. He discovered a severe infection. Thanks to Dr Ibrahim, I feel amazing. I’m grateful to his attentiveness and experience. He’s an amazing dentist. The entire office staff is wonderful. Thank you Dr Ibrahim and Brittney.