Delivery
Yes
Dean Supply Company in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 216-771-3300
Site: http://www.shopatdean.com/
Site: http://www.shopatdean.com/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:10AM–4PM
- Sunday:Closed
Comments (199)
Deans has a great selection of products and is reasonably priced. Kris in customer service called me right away when there was a stock issue and gave me comparable suggestions that fit perfect with my needs. He was very knowledgeable in the products and very polite. Im fairly new to Deans but will be back soon!
Best restaurant supply company ever! Staff is very polite and responsive, they ship QUICK and its always a pleasure working with them. Keep up the good work guys!
I use to love coming but the prices went up so much higher I dont stay in there lookn around as long as I use to.... Cant afford it
Deans supply is an AWESOME store!! They have EVERYTHING a restaurant owner/ home business cooks could ever want or need. Also.....they carry an excellent supply of fridges and freezers. My boss and co-worker stopped in today and got an awesome deal on 1 of each for a bar business in Avon Lake. Deans supply is highly recommended!! Check em out for sure!! Dont miss out!!!
Love coming up and checking out the deals! Friendly staff and open to the public
If your a chef, a restaurant owner, or just the average person that enjoys cooking with quality utensils, then Dean Supply is the place you should be shopping. Their inventory is vast, and chances are pretty good that they will have everything you are looking for. No one in the area except for Dean Supply has a combined showroom and a store.
I will never deal with this company again. if you need something in a reasonable amount of time dont count on it. 3 attempts to resend my order. No offers to make it right - refund - xtra order - overnight - future discount. Nothing. My online order for 18 glasses was before Thanksgiving. Still nothing. It appears robots respond to your email.
Products and Service are Great! I ordered several different Gel Spice spices, which I think are fantastic, at very good prices. Delivery was speedy, but one item was damaged in shipping. The Dean Supply Company Customer Service is outstanding! Their responses were immediate, friendly, and very helpful. Dealing with them was a pleasure. I definitely recommend this company. They have a large selection, a nice website, good prices, and theyre sweet too :)
Excellent purchasing experience! I ordered a set of small wicker baskets for proofing sourdough boules since bannetons are in short supply. Incredible price, good quality, and they arrived in less than a week. Very pleased with the service! I look forward to purchasing from Dean Supply again.
If you base your decision on whether or not to try a company on reviews, please disregard the negative comments below regarding poor service. I’ve visited Dean Supply countless times and never had a bad experience. The value and service is just fine. Not sure what these folks don’t understand about the term ”supply”. This isn’t a store at the mall with commission sales people waiting to swarm you as soon as you step inside. It’s a busy supply house catering to businesses, along with walk-in traffic. Sometimes the folks are busy helping others at the front desk and don’t have the opportunity to greet everyone who walk through the door. There are many people throughout the store. Most of the time they ask me if I need anything and the few times they haven’t it’s because they were busy with a task. But what is important is that anytime I have asked for help they are all very knowledgeable and very helpful. They have a bunch of cool stuff and often times you’ll discover items you never knew where to find. I have a bar in my man cave that is a professional set-up courtesy of items I’ve purchased at Dean Supply. I’ve even picked up Christmas gifts for the “hard to shop for” people in my world. And no, I don’t work there, I just love the place. Keep up the good work folks!!!!
I love shopping at Deans. I live in a apartment building...Im ordering for others also. Everyone likes your pricing. Can you please get taco seasoning in the large container? Thank you for prompt deliverys. Vicky Fuller
Very well run and organized. Clean and safe area right off the expressway.
My experience with ordering from Deans was very positive. The order I placed was filled accurately and delivery was as promised. The items I ordered were breakable and each item arrived packaged separately in the box with ample packaging material. I would order again from Deans.Sharon HLittleton, CO
Excellent store, wide selection, great customer service, and low prices.As an artist and object maker my studio practice requires a lot of odd things, sometimes I need a specific thing other times Im browsing for I dont know what. Deans is good for both.
I was blown away by the amount of supplies that Deans has available. They had everything I needed and more! I have gone back for all my parties and recommended it to all my friends and family. The staff was just as friendly and willing to help!
I ordered Omega cocktail glasses online to be shipped directly to my Mom.She was quite impressed by the quality of the product; careful packaging; excellent communication; and speedy delivery. I would not hesitate to order from Dean Supply again.
Everyone is always so friendly and always willing to help. I usually only go when my husband can’t and all of the guys there are always willing to help me take my items to the car. Please don’t listen to the negative reviews. They do not hover over you like a typical retail store but all you have to do is ask them if you need something and they do it right away.
First, this is a very dangerous place for my wallet! The prices are amazing, but there are so many things one could possibly spend on.... Huge selection. Nice people, although they had a bit of a hard time dealing with my single-item online order. They got it sorted pretty quickly, though. Ill be back when I need 1,000 plates. Maybe even before that.
Always find what I need! Great place!
Absolutely love this place. They have everything you need for entertaining and catering.
My first visit. I was surprised at the items they offered & at great prices. If you need anything dealing with restaurant items, to go containers, plastic or metal forks...etc That is you place!
Dean Supply Company has great quality products at the lowest prices. I sometimes have to pinch myself just to make sure Im not dreaming. Customer service is excellent and you get a prompt response. I called earlier this morning about some product specs and a friendly employee gave me all the information I needed. Thumbs up for this business. It earned it!
This is my first time ordering from Deans. It was a very easy & simple process. I didnt have to fill out 2 or 3 pages of information just to place an order. My order shipped the same day it was placed. Everything arrived as ordered, very well packaged. Will continue as a customer of Deans. Very impressed
Great place! Friendly staff.
Great items, terrific customer service and outstanding shipping and service - everything (fragile) arrived in perfect condition. Would definitely shop again! (Found the company through Google and never heard of them prior - Google provided some extra security for an extra level of shopping comfort but from now I wont need it :) A+ and many thanks!
Its great for all of your food service needs! Great discounts on serving bowls and plates!
Deans is more than just a great place , deans will make you lose your mind Up in here up in hereTheir clearance prices are ridiculousWhat used to cost $17.99 now on clearance cost $1.99 cent CRAZY RIGHT.I dare you to have an imagination on how to put things together, Because your brains creativity will not be able to keep up with all that your eyes will see.You may have to take a break in the parking lot , then come back in and resume or commence your endeavors once back inside We doggy,Thats all I have to say, and happy hunting and another thing is you must make it a 1 to 2 day event like you would at Disneyland .Again All you Bakers , entrepreneurs ,food servers I say to you happy hunting.
Great store to stock up on your to gos and such plus many more helpful house items if something is out of stock make sure to ask they might be able to order pretty fast for you
Didnt have specifically what I came in for ( cookie cutter ) but they did have some staples I needed in my kitchen. I will be going back.
Great place everything I need for my business
Never disappointed when I shop here for business or personal. The staff is very helpful. Even if you dont see quite what your looking for ask and they will suggest how to compromise.
Has everything, restaurant supply store. If I were a new college grad or young couple on a budget, Id stock my cabinets from the many low cost options here. Also high end professional supplies. Did I say has everything?
Whether youre a professional, or just an avid home cook, you cant find a better toy store than Dean Supply. Youll be amazed at the selection, prices (!), and awesome customer service. Stop overpaying for cookware, knives, pans, etc. on Amazon. Shop here and easily save 50% for better quality gear.
They have changed around the show roomBut the still have everything you need for your kitchen commercia,l cater, home cook
I bought a cupboard full of new dinnerware, plates, cups, and bowls for everyday use for my family in a service of 12. They are so durable and wear so well! I paid a fraction of the cost of a name brand dinnerware. I go back all the time for more pieces to add to my dinnerware. Fabulous place to shop for kitchen stuff!!!!
We ordered some bamboo knotted skewers on line and are very impressed with the price, the customer service, the quality, and the speed of receipt of the product. This particular product is only carried at a few locations and Dean Supply offered the best price. We will be ordering from them again and again!
Excellent customer service and in-store help. Plus they have anything you will ever need in stock.
Oh I love deans.. they have a wide variety of things we needed to set up and sell smoothies, or elegant events in our establishment. .. and most off all it is affordable. Party supplies, event items and all
Great prices and awesome employees. Always extremely helpful every time Im there
Friendly and helpful, dean supply is a must for anyone in the restaurant/food service industry in cleveland. their combination of price and selection is unmatched and i would recommend them for someone who is just jumping off on their new business venture. check out their clearance/closeout for some especially unique finds!
I was in and out pretty quick. This is a large place though, you can get lost in the products. The staff was helpful.
My family and I have been in love with Dean Supply I remember since 1971 with graduating when they were on Carnegie then move to Euclid and now Woodland they are the best
AWESOME experience shopping here! Great value, prompt arrival, and how SUPER-carefully theyd packed the glassware really impressed me. Ill be back!!!
Bean supply is one of if not the best stores Ive ever bean too. So many customers must feel like a kid in a candy shop with all the products to choose from and see hands on. Also a kid with glasses helped me out and should be crowned #1 carryout .
I am so happy I found Dean Supply. I have been looking for Libby Colbalt blue glasses for my wedding everywhere and have not been able to find them cheaper than 60.00 a dozen. I am able to buy them at Dean Supply for 20.00 a dozen!! Seriously saved my wedding!
Great selection of restaurant merchandise. Friendly staff but always a long wait in check out line.
I was seeking a specialty item for my business which Id seen on display at a local cafe. I called Dean Supply & described it to Angelique (as I hadnt snapped a pic), She said she thought she knew which item it was, emailed me a pic a moment later & sure enough, it was precisely what I was looking for- at an insanely low cost to boot! Impicking up my item today! Did I mention this was my very first encounter w/Dean Supply?
They have a great selection of quality kitchen tools and cutlery. The staff is friendly and knowledgeable, and the prices range from fair to an amazing bargain. Im looking forward to my next trip.
I like Dean Supply for party supplies however, I find they are usually out of items and/or have mismatches. I also dont like the hidden register because I have been charged the wrong price or for the wrong item quite often.
Very poor customer service. Ordered stuff on line and they called to say the price wasn’t right and tried tripling the price on me. Not happy at all. They should be honoring their mistake or at lest give me a discounted price for the inconvenience. I would rate as a 0 if I could.
Poor service . Walk-in through the front door , you have 3 guys sitting behind a counter that basically dont acknowledge your entrance .... interesting . You’re there to spend money and a collection of introverts might not be a great part of a business plan . Waited 35 minutes for an order of paper bags to be hauled from the back room .... walked out . Ordered off the internet ( bummer , because I always try to buy local ) . This type of service has been repeated in the past . Will go to joshen paper for paper supplies . Message to owner - success now, doesn’t guarantee success later
Had everything I was looking for...jus put a bar I my basement, they had majority of the accessories that I needed...great place!
They have many items to purchase for your home but especially a business or if youre giving a party or event.
So far Im very impressed with the service levels at Dean Supply. We are ordering materials for a big annual event and Dean has the best prices around, and great customer service.
Love going there. They have all the kitchen and restaurant supplies there and very convenient!
First time explorer and it was alot. Alot of things I could use. A bit mad I just found this place and will be back. Dishes, party trays, slicers. I mean everything and too much try to explain. Great place, great people.
Love this place and the prices are so reasonable. Dont use GFS, Restaurant Depot or Michaels for baking/cooking pans! All were half price! My go to place for baking and transporting needs! 💕
I am a caterer. Deans always has everything I need. Location very convenient for me. Can also find some excellent closeout bargains there if you look.
There are well stocked.
Everything you need for home or your business.
Terrific customer service, friendly staff. Good prices on the mixing bowls and great prices on all disposable supplies. Many thanks.
The popcorn is excellent and not grease. Taste as good as the Threatre popcorn. I love the fancy farm premiun popcorn. It is awesome and I sugguest all popcorn lover to try and you want be sorry. Love Love!! Thanks.
They have everything you would want for party, supplies,pretty dinnerware and also willing to help you find what you need. They have new items all the time at the best price so put them on your list.
Great store with a wonderful selection of restaurant and kitchen supplies. Great prices too!
Pizza Quilon Parchment Liners are the best for a worksheet in your own kitchen. Communication with company was good .. there was a slight shipping delay..which they informed me of.
Not what I expected but I did find a small Skillet I had been looking for
Prices are compitative, inventory is good. The checkout is disorganized. You can not see the transactions as they hey are being rung up at the register.
Great place for cooks and people who entertain to shop. They have Everything you could ever want.
Great place to stock your kitchen or restaurant. Fantastic and lively staff too, Id shop here again. Great prices
Its definitely a five-star experience for any of your cooking baking restaurant or supply items.
I love it! New place to shop for my YouTube channel Leprechaun TV
Fantastic. Made an online order, and my items arrived on time and professionally packed. I wouldnt hesitate ordering again!
The best place to shop for all home needs as well as restaurants.great prices and quality
I ordered online for instore pick- Ryan had everything ready. They are very organized and the pricing is the best.
I enjoy shopping there. And I alway find what Im looking for. Great prices is a bonus.
I was very impressed with the service I received at Dean Supply! I would certainly stop here again. The service was quick, the product was great, and the quality was unbeatable. Great experience!
Nice clean u find anything u need cheap price 😉 nice
Great place for chefs. So many items to choose from. Highly recommended.
Any possible kitchen gadgets you can possibly want is here and at a decent price. Recently had a nice wooden pizza peel for ten dollars!
My life would not be complete without Dean Supply.-Knivhugga.com
A must stop shop for anyone who works in food service with great customer service and great prices for everything you need in the Cleveland restaurant business!
Great finds and great people...they have items from dinner ware, kitchen supplies, spices, house supplies, party supplies and more
One of my favorite places for personal and business. Great prices and great service!
You can find many deals there. Party supplies for events. Restaurant supplies, and you dont have to be a business owner to shop there.
Although they were extremely busy. The staff was courteous and very helpful.
Great selection and personal were very helpful. Wonderful place!
Loved how fast the shipping was and loved how they protected the product
Did not know this place was nearby! Excellent for all your cooking needs! I will be returning with friends.
Big warehouse with everything you can think of for restaurants, caterers, and little old me. Staff was friendly.
Love this place. Anything you can imagine for the kitchen and really great prices on commercial stoves
Very well-stocked, great selection, great inventory. Ive yet to have a bad experience with them.
Love coming here for party supplies. They have inexpensive items as well.
First-time visitor, incredible inventory and pricing. My only concern is that my wife now knows about this place!!!
Have a wide variety of supplies. Even dish liquid and wax for floors if you need these items ,great prices
Great prices. Helpful staff. Will return for anything we need.
Excellent venue. Everything you need to home and office. Great customer service.
They have a great selection of items for people getting things for parties and also cleaning supplies.
Deans is great! They have a wide variety of products and are very affordable!
Great customer service and was able to find all that I needed
Always a pleasure to shop there. Best place for party supplies.
Very nice pleasant place. Well organized. It has pretty much everything you need.
If you are a chef this is the place to shop
Got just everything you need for kitchen and very inexpensive
Great place got almost everything you need to do your job.
Awesome selection and huge! You have saved our restaurant more than once.
Awesome customer service
My go to place for all my events and baking orders. Regardless of the number of items needed either single or in bulk deans is the place to get it.
Great selection of items to purchase; good experience with staff;
OK but didnt have what I wanted but always what you need
Dean Supply has everything I needed to do an environmentally safe balloon release! So helpful
They ALWAYS have what I am looking for. Great place.
I love this store and its amazing staff.
Wasnt shopping for myself but the prices are very reasonable
Great place with tons of kitchen and serving supplies for good prices.
Looking for some kitchen supplies they have it all.😁
Very difficult to help. Manager had a smart attitude when i asked for assistance. Ill never be back.
Has everything thing you need for restaurants. Very organized, only wish staff spent more time with you.
Young workers but astute; when I over counted a top the young man asked me my intent on how many I needed, thanks!
Amazing store with anything for a restaurant or kitchen. You have to stop
I go here a lot and I am always able to find what need. Restaurant supplies galore.
Dean Supply has great prices on kitchen ware and paper products.
Found exactly what I was looking for! I love shopping here!
Nice and friendly team members and a great selection of merchandise
This place has everything you could need at excellent prices.
Best place for anything you need for cooking!
All your party goods are right here and they are very reasonable
Very good every time great place to shop at
The place is full of amazing deals and the staff is welcoming.
I just love the place and the employee are happy to help you.
Ive shopped at Deans for years, its great for consumers or businesses.
More stuff than you can shake a stick at. Best prices around
Lots of restaurant and party supplies, open to the public, good prices.
Got what I wanted. Great selections
Great selection!!!
Dean supply has everything. Always compare pricing to other stores.
AWESOME all the staff was very nice and helpful.
Prices were wonderful and great inventory
Been coming here since I was little with my grandma. Well over 20 years!
The staff is very helpful! And the store is neat!
I just love Bean Supply, much Bean very wow.
No loading docks thay unload you in the parking lot with a chan, very small lot
They carry lots of things you may need
Love the selection for packaging my baked goods
Always have what I need at a great price!!
Every thing you need in your kitchen experience
Great a little bit crowded.but. got to out quickly
Everything you need for parties and events all in one place.
They carry just about everything for parties, catering needs and more.
Very helpful staff. Lots of party supply represented!
Great place for your food show needs.
I waited 35 minutes in line RIDICULOUS. This place has poor customer service
Helpful staff, good prices, and convenient hours.
Has stuff GFS does not. Prices a little more on some stuff.
Whether your a home cook or a chef that have everything you need.
They have everything you need. And dont need
Wish they had tissue paper! Thats all.
You can find everything you need to buy at Deans Supply.
Always have what I need for a good price
Restaraunt supply open to the public. They have everything!
The racist cross eyed manger need to get his act together
They are very helpful in there
Alot of merch for all your cooking needs
Love this place.... great prices.
Easy to find what I was looking for
Where the chefs shop of course! Grab a polish boy in the parking lot on your way out.
Stock was low in there due to COVID-19
I love that store.
Grest buys!staff pleasant and professional
Love love this place everything your looking for plus more!!!!!
Not happy at all
I always can find everything that i need at this place
Excellent customer service
I want to buy every item in here!!
For the restaurant or home you can find everything you need for the cooks cook
Best place in Cleveland for supplies
Waited a 1/2 hour in line to check out
Great place for all restaurant needs
Excellent, good prices, quick service.......
Great experience!
2 crowded lines move 2 slow
Great place to shop
Totally awesome as usual!
1st time and I will be back
Always a pleasure
Got what you need for just about anything from cleaning to partying
They everything I was looking for
Absolutely dump,🐀🐀🐀
They have everything you need.
Great selection
Total reviews rating 4.6
199 Reviews for Dean Supply Company 2023:
Review №1
2022-03-28Truck drivers! These guys are easy to deal with and will get you taken care of quickly. They open at 7:30 and have to pull trucks out of the building so dont block the 2 overhead doors. You can pull into the dirt lot across from the doors, watch out for the raised manhole cover. They prefer if your back into the building a little bit. Regular 13 ft 6 inch trailers fit. They will take the time to check their freight counts so take that into account.
Review №2
2022-06-30I just bought pizza peels two for 9.99$ and one for 5.99$ now thats a come-up. Always have deals, but you have to catchem. Love shopping here.
Review №3
2022-02-16Ive heard about it in the past but never been there. We saw as we were passing by and stopped. Im glad we did. My wife bakes during the holiday seasons and we will come in for our supplies then.
Review №4
2021-04-23Great selection of products! Everything from single plates for home use, to restaurant amount of whatever you are looking for... to party supplies, all your kitchen needs and wants. Will definitely recommend and come back :)
Review №5
2022-04-30U can get lost in this place my go to place for anything party supply related cleaning supplies and more awesome service and very helpful staff.
Review №6
2022-01-23Very knowledgeable staff. Great prices. You can find just about anything you want for your cooking needs. Great for small businesses, large businesses and homemakers.
Review №7
2021-12-04The showroom has a fabulous selection of kitchen equipment, apparel, and stock items not only for restaurant kitchens but for residential kitchens as well.However, its common for staff working on the floor to not have a very friendly customer service personality. Almost like you are inconveniencing them when you ask a question. If this was not the case I would have given them five stars.
Review №8
2021-10-02We found exactly what we needed, which happened to be 80 coffee cups. We got three different colors and there were different prices per color. The staff had no problem with a large order and they even helped us pack them into boxes. Super friendly and helpful. I always enjoy visiting Dean Supply Co.
Review №9
2021-08-24Not the same as I remember. The new layout is not shopper friendly in my opinion. The whole setup is semi confusing. The workers are nice and friendly at the customer service desk.They still never have the cake boxes I need and the ones they have usually dont have tops to fit them. Its actually frustrating for me to go there anymore. Its a waste of my gas. Ill have to buy my bulk boxes and lids online from Amazon.
Review №10
2021-08-27WOW! What a GREAT place! If they dont have it, you dont need it. Be sure to shop the close outs for spectacular bargains. David Moss web site (channel 8) sent me here after living in the Cleveland market for 19 years. Its a toy store for top quality professional grade supplies. Need a broom? select from dozens. Need a knife? Sure. Glassware--all types; serving pieces--all types; Party supplies?--why go anywhere else. Everything at prices well below any retail store and super selection from salt & pepper shakers to professional stoves and more. You GOTTA go here--right off I-77 exit and FUN. Did I mention super friendly employees?