This isnt the fault of the staff- who were all lovely.This hotel is just plain old. The walls are an off-avocado green. The carpet is outdated. Our bathroom door didnt stay shut. There are cracks in the bathtub and siding in the rooms. Its just an old hotel.That said, the staff was kind, and the beds were surprisingly comfy. Was impressed that they actually had an in-person breakfast!
It is amazing.. great clean rooms.. Katlyn is just wonderful.. You get better prices and service here..
I recently rented a room at your Batavia, OH location for a romantic weekend with my girlfriend. I am thoroughly disappointed with the condition of the facility and suite. I walked in to the lobby to find multiple large crates stacked in the lobby. They were still there when I left 3 days later. The elevator was in deplorable condition. It was like being in a freight elevator. The paint was all scratched up, it bounced as it moved, and it made popping noises when in motion.The suite was also disappointing. There were pieces of paneling missing on the front of the jacuzzi. Cob webs in basically every corner of the room. The door to the balcony overlooking the pool had to be lifted to latch. The curtain to hide the door was an old shower curtain. It was hanging on an old bent shower rod.Furniture in the room was a let down also. The bed was very nice. But the TV was set on a dinette table. The kitchenette set was lawn furniture. What is romantic about chairs with plastic straps to sit on? The only decent chair in the room was the desk chair. I was also disappointed that there was no dresser to put clothes in.The toilet in the room did not drain properly either. When I said something about it the best they would do is grab a plunger out of a closet and hand it to me. I also did not like the fact that other guests were smoking so much pot that the entire floor smelled of it.I definitely will not return and will not recommend it to anyone.
Very nice rooms. Beds were very comfortable. Pool area was great. Front desk was helpful helping us and very polite. There are several food places, dollar store, gas station near by. Definitely would stay here again and recommend to others. Attached are photos of rooms
Positive: Very friendly staff,most helpful,great food (breakfast) good choices.will return when in area.
Excellent service and very impressed on how all restrictions to amenities were handled reasonably and professionally. Everything actually still an available amenity, just had guidelines to stay compliant with covid. You have a wonderful staff, HOUSEKEEPING INCLUDED. Thank you for a job well done !! 5 Stars!! DEFINITELY AN EXAMPLE OF WHAT A WYNDHAM HOTEL STAY IS SUPPOSED TO FEEL LIKE. WITH THE FOCUS ON THE GUEST AND ACTUAL HOSPITALITY. THANK YOU!! I will be back for sure!!
This is a letter written by a guest staying in one of our rooms on the 2nd floor. Her stay was around a week long. Thank you all for an awesome stay! You are beautiful people! You have always been very accommodating. I couldnt ask for better hospitality. I give Days inn 5 stars straight across the board! Everything from the front desk to housekeeping. Thank you All again so much!
Super clean, great staff, brand new up to date rooms. Awesome beds, my 6 yr old said they were glorious! Smell so nice and CLEAN!!
The most rude Ill mannered manger and front desk woman Ive known or heard cursing does not calm down anyone. Most unprofessional people Ive ever encountered and I will be notifying cooperate how cursing Ill mannered unprofessional and owner is.
Positive: Easy check-in/out. Quiet, nice beds, and clean. Negative: No
Recently remodeled but dirty due to many guests being extended stay workers. Lots of mud and dirt clumps down the halls and in elevators, smoking in rooms and saw 3 large dogs going into rooms. Breakfast consists of juice and packaged pastries.
Positive: Pool was open, staff cleaned rooms daily, breakfast area was open and had good options. Vending machines stocked and working. Negative: The construction happening right outside, with giant floodlights pointed right at my window from the parking lot. Staff? Would regularly walk down the hall having conversation loudly. Sheriffs and cops showed up for some reason.
Positive: I travel for work and need a clean, safe, quiet place to sleep between my 12 hour night shifts. The hotel is newly, renovated, clean, safe, and in a convenient location for a travel nurse working at the hospital across the street.
We went in to check in. i was then notified i couldn’t get them room because i didn’t have 100 when the booking did not say it. then he yelled at me and told me i should have read the fine print becfore i try to do something else.. then my boyfriend went aim and same thing.. when we asked for his name he refused it and told us to leave before he called the cops on us
Terrible service. Rude accused of being thiefs. With held our deposit due to accusations. Shower curtains were disgusting. AC didnt work right. Over priced majorly for level of comfort. Ill never stay there again!
Positive: Location was perfect. Negative: Smelled like they were covering something up with strong air freshener.
Hotel was clean and rooms have recently been remodeled. Currently the lobby is in the middle of remodeling. They have an indoor pool; all rooms include a microwave, mini refrigerator and 4 cup coffee maker. Person at front desk, when I called to make reservation...um made me wonder a little because I slowly read me credit card number 7 times. My phone number 3 times slowly. When we arrived the front desk attendant only had 8 digits and asked me if it was correct. Rooms are beautiful.
16 of us stayed for 6 nights. Staff was so friendly & accommodating. Rooms were clean. Renovations were still going on in lobby and breakfast area but it wasnt a big deal at all. Would definitely stay again. It was perfect for our needs.
This place has really cleaned up nice!!! Service was great, housekeeping was excellent! Only thing was the pool was closed, but they are doing a lot of construction atm. Bravo to the new owners of this building, keep up the good work!!!
This place is disgusting. The hallways and stairwells smell, the elevator would barely run, the run down lobby has a bunch of boxes stacked around....seemed that a family of owners (foreigners )lives here....they have plants and stuff growing around the back of the building . Could barely see through the windows. When you walk in the lobby it smelled like a shower of air freshener to cover the odor. These people make it clear that they dont like Americans.
I always try to find the positive so heres what I have for that, the bed was clean the sheets were crisp and clean the bathroom was clean. The pool looked good. Thats it. Unfortunately no phone, no trash bag, two non-working outlets No remote for the TV that worked we had to program it. No counter space in the bathroom. They are under construction the hallway was disgusting with construction nonsense. the security door did not have any security on it. The entire first floor is under construction and no one should have been in there. The second and third floor are supposedly done but I was speaking to someone on the way out and she said it was kind of a nightmare. The toilet nearly overflowed everytime you flushed it and ours ran constantly. They never should have rented us this room, ever. and they had the nerve to charge me $150 for this, without even an offer of a credit or partial refund. Unacceptable at this time. Perhaps when the renovation is done it may be worth a second try. Unknown. I will be contacting Wyndham.
Nice staff clean rooms was nice for what it is. My only concern is that we were on the 3rd floor and my window was openable very easily accessible to children.Would stay again very quiet very good food options even got gold star chili at like 11pm during covid? Thats amazjng reminded me why i love Batavia and the east gate Brown county area as a whole beautiful and always kind people
Very clean.. Not much on the TV they stream basic cable
This hotel exceeded my expectations and the staff went above and beyond my request. Whenever I return to the southeast cincinnati area, I’ll definitely drive out of my way to come back to this hotel.Breakfast was ok. But they told me they are opening a hot breakfast room really soon. The pool was huge and at the perfect temperature.Thank you to the management to the staff!
Showed up a day early for an extended stay, no problem. Out at lunch day 2 when the general manager calls being very rude saying we were supposed to check out and they were moving our stuff. Finished lunch and had to go sort problems at hotel. The on duty hotel clerk informed us that the previous night clerk moved our stay up a night instead of adding a night. He also insured us that the rude manager on the phone wasnt rude, because I was standing right here. Unprofessional all around, first guy was nice though. First fault could have been a computer glitch but the manager should learn some people skills. Not to mention the key cards stopped working everytime we left theroom.
Was in town for a family reunion and ended up at this hotel. The staff were very welcoming and attentive to their guest. Their maintenance crew were on spot when I requested that my A/C wasnt working (they fixed it in 5min). Stayed for 2 days.Pool was great but the hottub is being removed. Breakfast was ehh but they are adding a new breakfast room with hot break fast
Great experience. The staff was great! Especially Korey on the cleaning staff!!
Was way overpriced for one night $200! I look at the prices today and they are not that high! I feel like we got ripped off because, there were nails sticking up right below the door on the first floor where people stayed and yes they did have signs but little kids might not pay attention or cant read them and others can forget and the next day walk outside their room and hurt themselves on rusty nails sticking up straight! The rooms where nice but then again no microwave or refrigerator and still priced very high for ONE night! Very disappointing and I hope they get all that fixed or at least not let people stay on that floor!
I was placed here back on 11/04/19 by my insurance because my apartment flooded and was there until 12/15/19, while repairs to my apartment were being done.The staff was very friendly and understanding. I have a service dog with bad separation anxiety and he would bark, quite a bit, on his bad days, which wasnt often. The cleaning staff, Cheryl in specific, was very friendly towards me and especially my dog. I am greatly appreciate for the staff and their compassion and understanding of my situation of my stay.Thank You, Days Inn Batavia...Jeff Saag JrFormer room occupant 318
It was a great stay room was clean staff very polite and attentive the only thing was housekeeping. Came knocking on the door at 9:00 a.m I was not happy but. They apologize and felt really bad once they finish with renovation it will be even more beautiful
The staff kept watching us and was asking if my family 👪 who visited me was staying here I said no then they followed me outside everytime i.went to smoke a cigarette 🚬. They are really weird there. I was being watched by a old Arabic woman and it was very creepy… I wanted to swim 🏊 and my aunt was going to swim 🏊 they stopped me asked if I was a guest I said yes 👍 this is my aunt she is with me. They said no I need their ID. And no children under 1 year because they. Could die. Everything about this place was bad no water for breakfast and the muffins were stale. This is a place to stay if you want to be controlled. The pool was not all the way sealed as well. Terrible place all around. The beds are hard and got no sleep 💤
Had a great stay, the rooms were all recently remodeled and they were very clean. All the staff was great and very friendly and made you feel welcomed. We will definitely be back
The old egg salad in the fridge was a nice welcoming surprise. I expected it to be very clean because they have to reach covid standards of santizing between guests but NOPE! The used tissues on the table proved that wrong! I highly recommend driving a few more minutes up the highway to a Holiday Inn.
Wish i could say no stars.. The whole first floor was being renovated and missing pieces of floor in the elevators too people could easily trip. The first floor people where staying at had rusty nails sticking up under the doorway and for one night they charged us $200! wasnt even worth $100 very dangerous and not even a nice enough hotel for that much money, feels like we got ripped off definitely not staying here ever again not recommending it. Very disappointed. DONT stay here!!!
Friendly staff and clean room. My mini fridge froze all my food and drinks though!
Great place to stay!! Love it. The new rooms. The service. The people. Anyone would be crazy not to appreciate the all the hard work they have put into that place. Its always clean and the renovations are almost finished. Great job Days Inn!
These guys are great!! Stayed for a week and they were perfect..quiet and peaceful 😌More over the owners/operators were just fantastic and very accommodating. Will definitely stay here again if ever in the area.
Stayed for one night a couple of weekends ago. The room was very clean and service was friendly. Free Wi-Fi too. It is also close to a lot of food options. I would stay here again.
They did the exact same thing to me that they did to a woman in a previous comment. They said that we smoked in the room and charged my credit card 150.00. I protested and argued with them but they said the same thing to me as they did to the other lady, that they found ashes in the window sill. We absolutely did not smoke in that room. They were numerous other problems like gaping holes in walls, bare wires, filth on jacuzzi controls and behind the bathroom door. I think the smoking thing is some sort of scam since the said the exact same thing to me that they said to the other lady who stayed in March of this year. Please everyone avoid this hotel if possible, they won’t give me my money back. Don’t let them scam you too.
Yall never seem to have towels even when there are minimal guests. The cleaners did not restock the toilet paper while we where there, we had to ask for it. And while I understand that there renovations going on, when there is bumping until 2am, its just insane. The good part about this was the pool is heated.
The staff was incredibly rude. Erin was the manager at the desk and demanded a $100 deposit after the room had already been paid for. We have NEVER had to pay a deposit on top of the room fee. I would NOT recommend staying here.
The room is nice but the jacuzzi was dirty. Give me a one
Wonderful new rooms, very nice comfortable king bed. Very very clean. The indoor pool is so nice. The staff is super friendly and so helpful. I will definitely be back again.
Staff was very attentive and the room was great. The pool was just right! The lobby was under construction and they made the stay comfortable! Would recommend a stay here!!
It was a great place to go just for a a couple nights I loved it here I felt at home. It made me comfortable. And breakfast was great. I loved it. I suggest you go to the place. Id rate 20 stars.
No complaints. Staff was friendly, Wi-fi was good, room was clean, check-in and check-out was painless. There is some remodeling going on and the jacuzzi was out of service, but the pool was open. Overall, I was happy.
My daughter in law stayed there 3 days was supposed to be 5. There treated her like a criminal because of a review her brother in law wrote on how he was treated while visiting with her there. They followed her, often checked her room, and told her her no one is allowed to visit guests at the hotel. On the 3th day she received a phone call from them telling her her family could no longer pick her up at the hotel as they would be trespass ing due to Jerry review,that this came from the corporate office,or she would be asked to leave. I went with her to pick up her stuff as she was afraid and told them she was checking out. They told her she could leave be she was NOT ALLOWED to check out as it was after 3. She said she understood she would still be charged for the room and that was fine but she wasnt comfortable staying there and was going somewhere else. They told her she could leave but again she was not allowed to check out and would have to come back tomorrow morning to do so. They said corporate told them to tell her this. If this is how Wyndham does business I no longer want to stay at any of their hotels ..
People let personal issues with a person dictate how they treat their customers. If I have a customer with an issue im not going to stand in your lobby and listen to your lies. This place is nasty you can dress it up all your want. Pure nasty.
Friendly staff, their remodeling is looking great, nice pool....but we experienced a major issue. Staff was definitely right on top of trying to physically resolve the problem, but in the long run it made for a horrible experience, ruined a pleasant vacation and cost us about $300 or more in personal property we tossed.
It’s alright Lear nice and clean for sure
Friendly staff clean rooms nice clean pool not far from parks restaraunts right next door. And a very relaxed atmosphere. Were loving it!
I will definitely be staying here again when in town for work. Fair prices friendly staff. Housekeeping was awesome and pool was a great bonus. Highly recommend.
Great hotel, under renovation but didn’t bother my stay. During my stay, they were cleaning everything everytime I walked in and out. If I do come back to this area, this will be to-go hotel
Stayed here for a week with my daughter. The staff were very nice and accommodating. They are under renovation but everything was clean and neat. Would stay here again.
Still being remodeled. Room ok but no furniture with drawers. Breakfast bar not very good compared to similar hotels. Staff friendly, place clean and quiet.
Place was in the middle of remodel, even so the staff was friendly, the room was clean, overall I would recommend, no five star place but I never look for that. Met all my expectations.
I love the new rooms. The beds are amazing and its so clean. The staff were very nice and helpful. I will be coming back.
Kicked a woman out for trying to reach out for help. Her husband beat on her and they let her down. She paid for the room they told her to leave Would not recommend
I was there a week ago, and came back and the same sheets were still on the bed. It’s disgusting we sleep on the same sheets that they’re suppose to “ clean “
Overall, a real nice place. Nice breakfast, warm pool and clean rooms.
Im a new employee and had the most wonderful and welcoming experience with everyone, made me feel welcome and part of the company, Kim ty for all the help and laughs I appreciate it
Very courteous staff. The lady who cleaned my room once I checked out even found my wallett and put it up for me. Money and all still inside! Thank u so mu!
My family was treated horribly. I paid for the room online only for them to try to charge an extra $150 for a deposit.
Couldnt rent a room because they said they had none available.drove from Florida in13 hours.but went on line and they had all kinds of rooms.so we went to holiday inn and get a rooms.
Stayed here for 3 days had no problem with staff. The pool was great and has some near by food options. Overall it was great.
They never wash the brown blankets in any of the rooms or the bed skirts which have bed bugs blood stains on it dont stay there or you will get bed bugs plus the housekeepers are under paid they wont even give them a raise
Hotel was full of weekly stay tenants that appeared to be transients. We will never stay here again.
Very nice comfortable rooms. Very clean and quite
Older hotel but very clean staff is very friendly and great price beds are very comfortable
Had a suite with jacuzzi tub...checked out early due to mold all down the ceiling!
I would not trust Erin Bodily a worker there. She stiles my belongings and even took some expensive perfume from a guess room and have it to me as a gift last year. She cant be trusted.
Excellent staff including housekeeping, great service, clean rooms, very pleasant stay. Thanks a bunch 😊
Even with the COVID, hotel was pretty busy, was kinda hard to park because there were huge construction vehicles everywhere but lucky they had parking next door.
Love it I love the shower I can just said in it about 2hr or more if I could love shower curtain and the place clean and nice
Good price, ok rooms but the quality of the renovation and workmanship throughout is really poor.
Clean quiet room, looks like recently remodeled. Good staff.
Gentleman was rude, room would cost between $120-160..no continental breakfast
Very clean desk personnel was very friendly
Everything is broken. The furniture, the alarm clock face, the freezer with 5 inches of ice, and so much more.
A nice and convient place to stay when you are in town. The front desk staff is really nice.
The place is always very cleanly, and the staff is nice. No pets, no smoking.
We made a reservation, the hotel confirmed by email, then when we showed up at 10 at night. They said that they couldnt find it and were full. Even when shown the email they said that they couldnt help us. Very disappointing.
Friendly staff and clean rooms. Id stay here again.
Great quiet place to stay..off the beaten path but with enough of what you need in the immediate area!!
Good 👍
Nice clean room...
Very clean. Great breakfast!
The lady at the front counter Erin was so nice and worked with me and the rook was nice and the staff was wonderful ill definitely be back
Wouldnt recommend to anyone. Customer service is terrible. I see where the staff got its customer service training. Your loss. Not mine
Awesome hotel! Stayed 3 nights and loved it!!! Staff was helpful as well!!
The staff were nice and helpful. The beds were a bit too firm.
Room & accommodations are as they should be
Clean rooms and good customer service
Great location, newly renovated, treated me like I was at home ☺️
Nice and clean. Very friendly.
In the process of being remodeled, but great progress has been made.
Nice clean establishment friendly people we will be visiting again
Very helpful staff. So clean.
Currently under renovation at the time of this review.thecrooms are very nicely kept
Amazing, staff are very attentive and give good food opinions! 😀
Better then the one in Middletown
Nice but not the cleanest!
Great indoor pool and friendly staff
Clean rooms nice staff
Torn up, yet want full rates for a functioning motel
Nice rooms. Clean
No longer ameristay but days inn Batavia major improvements going o
Clean and the staff is great
Perfectly acceptable and a fair price
Good
Clean place. Nice staff
Definitely worth everything penny
Clean and quiet.
This is a nice location. Friendly staff
Nice
Clean, quiet.
Ok
Good hotel for the price
Progress in class and kindness
Had a blast
Clean
Very good stay
Well Done.
Clean and affordable
Great stay
Str8
Total reviews rating 3.7
136 Reviews for Days Inn by Wyndham Batavia Ohio 2023:
Review №1
2022-01-01They have made a lot of improvements at this location. The King room really needs a comfortable sitting chair other than the desk chair. There is plenty of room for one. The bath tub needs a new drain and stopper. There is no way to take a bath. The staff was great. The breakfast was good with a lot of options both cold and hot.The bed was very comfortable.Pool was still unavailable in late December.
Review №2
2022-02-05Loved it had to book another night. Definitely will be back. Breakfast was good, everything was clean and comfortable. Friendly and welcoming staff. The only thing u didnt care for was the extra 100.00 hold on my credit card. But that is suppose to be returned. Other than that. Great experience
Review №3
2022-05-15So far very nice. The breakfast is great. Dana is awesome and cares a lot about the customers. Pool is warm. Bathroom by the pool needs open. Had to go upstairs to use the restroom. Very clean rooms
Review №4
2022-05-11This is a super nice hotel. It is very clean the room was very nice and comfortable. The staff in very friendly. The free continental breakfast was incredibly good with lots of different food hot and cold and a lot of beverages. I highly recommend this hotel.
Review №5
2022-05-02Positive: The kind lady that cared for the breakfast room! She was amazing and sweet! Negative: This hotel stated they have an indoor pool so I booked it (other reasons also). I check in and am told the pool is closed but will be open tomorrow or Friday morning. The pool didnt open until Friday evening/night. I checked out Saturday morning.
Review №6
2022-05-13Probably the best hotel for the money Ive stayed in. Clean rooms, nice pool and a great breakfast kitchen that is open early enough for people who have to leave early for work. Actually looking forward to coming back!
Review №7
2022-04-02Positive: Great breakfast,friendliest staff ever.will always go back there when in area working. Negative: Not a thing,comfortable beds great room and service.
Review №8
2022-05-25The hotel was fine, everything worked in my room. Its clean, and quiet.
Review №9
2022-01-17It was clean and comfortable. When I made the reservation for New Years Eve, I was not aware the pool was closed. Which was why I reserved a room for me and the grandchildren. They offered a breakfast and the receptionist was friendly.
Review №10
2021-09-23The staff and manager were extremely rude. Mean. Yelling at us in the halls in front of our little kids accusing us of smoking. Followed us outside with 10 staff members yelling and insulting us. They charged my debit card an extra 375 dollars! They are thieves! This is all a scam to charge your debit card! I wish I would have read the reviews before staying! Because we arent the first people theyve done this to! Believe the bad reviews people! You will get robbed and attacked!