Dave Smith Appliance Services LLC in Toledo


Phone: +1 419-474-4888
Site: http://www.davesmithappliance.co...
Opening hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–2PM
  • Sunday:Closed
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4.4 (117 comments)

Review №1


My dryer stopped working today. I was able to diagnose the faulty part myself and after over an hour of calling different businesses, being told either the part was discontinued or it not being in stock and could be shipped, I came across Dave Smith Appliance. The person I spoke with on the phone quickly found the part, letting me know it was in stock. For the price I was quoted, which was 30% less than having it shipped, I was expecting a generic part. To my surprise it was a factory certified part. Everyone I spoke with was very helpful and my dryer is working again! Next time I need another replacement part, this will be the first place I call. Thank you.

Review №2


Dave Smith Appliance Services were wonderful to work with. From everyone I interacted with on the phone to the techs that came to the house, they were kind, knowledgeable and professional. I would highly recommend using them for all appliance repairs! We have a dishwasher that Dave Smith’s techs diagnosed and attempted to repair. Unfortunately it was a warranty claim and they weren’t given the chance to replace the part per the warranty company. Big Thanks to Dave Smith’s people!! Keep up the fabulous service!

Review №3


Will not be using this company ever again. Our ice maker was not working on our refrigerator. The service technician within 5 minutes determined that the wires at the bottom of the door were sheared off and that was why the ice maker was not working. He never had to take anything apart to figure out the problem. To fix our issue it would involve getting a new door from Whirlpool for $1,900. (Technician gave us this price) The refrigerator cost $1,300. Since the refrigerator is just over 2 years old we will be contacting Whirlpool to see what they might do for us. My issue is that he was there for less than 10 minutes but charged us $123 diagnostic charge. An ethical company would not charge someone $123 for what I mentioned above. I reached out to the office to let them know that I didn’t agree being charged that much for doing basically northing. I requested a lower charge but was told that’s the diagnostic charge regardless the time spent. This is ridiculous!!

Review №4


While Tom couldnt repair my fridge (really, freezer) on the spot, he did everything he could. Not his fault at all. My advice, avoid Samsung products. This guy knows his stuff and was just a good dude. Debating on whether to repair or buy new. Tom was completely honest and trustworthy. And it takes a lot for me to trust someone. Have already recommended Daves to a few folks and will be my go to in the future.

Review №5


Will not be using this company again. The service technician went to our dryer stood and open the door back and forth ran it for a couple cycles went behind the unit verified it was blowing air. We went to the basement determined it was the venting and they do not perform that service.An ethical company would not charge someone $122 for what I mentioned above. I reached out to the office and let them know and they just confirmed that they do not perform that service.I do hope they contact me to discuss this matter further or provide a refund. The technician was very nice.I would recommend that others look for a full service company rather than wasting their money.

Review №6


Dave Smith Appliances will be my go-to call for everything appliance-related from now on. They were responsive, professional, and knowledgeable. Mike H. was my technician and deserves a special recommendation for working through the weird and complicated issues I was having. Thanks, Mike!

Review №7


They tried to charge me 570 dollars to put on a heating element on my dryer. I looked it up on Google parts n labor was only 170 dollars. DONT USE THEM! There service guy was nice tho 🤷🏾‍♂️

Review №8


Great Service for my repairsHad great service from Sean my repair technician. Very pleasant helpful and gave me some tips to save me some money.Not happy with whirlpool, costly repairs for a relatively new refrigerator.

Review №9


I highly recommend this business. I only had to wait 2 days for my washer to be repaired. Shawn came and not only did the repair but gave me a lot of useful information.

Review №10


We were impressed! Shawn was prompt, very knowledgeable and helpful, and we trusted his advice. Communication with the scheduler was excellent.

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