Delivery
Yes
DAMS AUTO LLC in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Service options
In-store shopping
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 440-622-1559
Site: http://www.damsauto.com/
Site: http://www.damsauto.com/
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–5PM
- Sunday:11AM–2PM
Comments (199)
Zero stars if I could. My experience below is not an outlier - see reviews by others on BBB or CarFax - skip them as fast as you can.Dams Auto LLC is exactly the slimy used car dealership everyone warns you about. They engage in deceiving business practices and takes advantage of buyers optimism. I bought a used 2014 Chevy Cruze that had no check engine lights on; it drove smooth for the 1/2 mile test-drive loop. Chatted with them about the car and they said all was dandy and they had no warranty. I left the next day for travel for a few weeks and when on the 2nd day of driving the car the check engine popped on. I checked the diagnostic codes and saw that the check engine light was last recently RESET a few miles prior - thus, seems like DAMS knowingly reset the engine code shortly before we test drove the car. The car has been evaluated and the most recent estimate from an automotive shop that I have been using for the last 6 years (and well trusted in the community) is over $3000. Check out their other Better Business Bureau complaints. Lucky for them they were protected by As-is laws. In our exchange via BBB they said they offered an extended warranted and I will categorically say that was a lie. Skip them - they aint the kind of people you want to work with. A warranty was never offered.
Never in my life have I ever bought a used car so fast. Wonderful and honest staff. They had the perfect car for me at an amazing price; and super low mileage. Super sound car. No flaws. Thank you, guys!
I would give them 10 stars if possible. Can’t think of a better group of people to buy a vehicle from. Pricing was more than fair and was never pressured to buy. Keep it going guys and will buy again in the future.
I spoke with Shelley Gray about a vehicle that was advertised online. It was 2007 Chevy Uplander minivan. It is it had a few issues they guaranteed to fix them and I purchased the vehicle. Shelley was a great guy to talk to and relate to and was professional. The vehicle was NOT safe to drive, especially since one of the 3 straps that hold the gas tank on the van was completely rusted off. Also the traction control light was on, engine light was on, air-conditioning didnt work. They guaranteed to fix it all in writing. They called the next day and said everything was fixed. I returned and there was a metal strap welded to the bottom of the van, around the gas tank and hanging 1 inch below the gas tank, not even touching it !!!! I refused the vehicle amd Shelley said no problem, he would turn off the 45 day tag and return me the $2000 deposit. Then told me that the owner Dan Musa wanted to talk to me. I then went inside and he lied over and over to my face and then refused to return my $2000 deposit. I walked away and agreed that I would see him in court as I have a written guarantee the issues would be fixed and they were not !! I then went to my bank Huntingron bank and filed fraud charges. Approximately an hour later I was asked to come back and pick up a check for $2000. I did so. From my personal experience, I will never do business with this car lot nor do I recommend then as being a reputable, trustworthy or honest used car business.
Great experience! Easy to work and provided superior customer service from start to finish, I truly recommend them for anyone in search of a new or used car.
Wow! You hear about shady car salesmen all the time. You hear warnings to stay away from shady car dealerships. Never in a million years did I think it would happen to me. But thats exactly what happened to me when I went to Dams Auto. I got taken advantage of by a shady dealership. Smh
They know the market and are honest with you about everything! Felt very comfortable buying from them & one of the best used cars I’ve purchased!
I just purchased a vehicle yesterday. I saw the positive reviews and wish my experience had been as great. Shelley pulled up the value of the vehicle I bought on Carfax, but when I got home and put in the VIN number the value I got was 3k less. I expressed that I was a nurse working night shift at a prison and needed a safe vehicle. They only saw a nurse with a purse. He assured me this was a good truck low miles and when I asked for a discount he said no we only make a $1000 on these vehicles. Well that isnt true. I asked if I could take it to my mechanic and have him look he said no . That should have been my time to walk away. I went on ahead and bought the Dodge Dakota and took it to NTB and they gave me a possible bill of 4k. They said the truck had lot rot. Bushings, bearings, rotors, drums, stabilizer bar, alignment, control arms, and the list goes on. For what Im spending I could have gone to Ford, Nissan or anyone and gotten a better car with a warranty albeit limited. They were kind enough to throw in a CARS Protection Plus Plan which from everything I read is not going to help. So I have a rental car. Shelley said if you buy it and drive off and the car breaks in half you just own two halves. Another reason I should have walked away, but I thought someone who had been done wrong would never do the same to someone else. Shelley proved me wrong and so did his partners. Caveat emptor!!!
Nice sales. Nice Cars. Courtesy and Knew alot about what there were selling. Just decided to go with a different dealership for the daughters college car.Though might go back to get the Manual Blue Beemer for myself. Manual Shift Fun!FriendlyBy Appointment.
A wonderful experience made simple and easy! Shelley is an amazing Sales Rep. Extremely professional, knowledgeable, enthusiastic, and very personable!
Had a wonderful experience purchasing my vehicle here! Will definitely be coming back on my next purchase!
Big Shout out to Dan&Adam for Finding me a beautiful 2015 Ram 1500 Big Horn that I wanted I was looking for a specific 2015 bighorn ram with certain extra features they paid off my old car 2014 Hyundai Veloster got me into this beautiful ram 1500 retail was $34,990 i got it for $29,700 76,000miles which is a prior pre certified owned truck from Chrysler Dodge dealership and sold me a 5 year unlimited warranty at their cost the buying experience was excellent and above and beyond i love my truck highly recommended phenomenal service will buy again from Dams Auto 😎😎
I have no complaints what so ever we got a 2013 65K miles for under 10k… they was very nice I complaint about the car needing to be cleaned out ! They got the car detailed and texted me to com get the car in less than 2 hours so I THOUGHT they would’ve did a terrible job ! But instead the did an AMAZING JOB the seats& floor looked like new & car smelled so fresh ! I even asked about a spare key he said he would get one & send it in the mail ! Made this whole thing worth while ! The car was a purchase for my father but he seem happy with it ! Thank you guys
On Feb. 9th, 2022, I bought a van from Dams Auto on the premise that the repairs for the vans transmission and brake line would be taken out of the asking price for the van. Previously when I took it for a test drive and had it checked by my mechanic before buying, my mechanic said their was a leak from the transmission and brake line leak. When I returned to the dealership, I was talking to the owner Dan before I bought the van from him and I asked him what was wrong with the transmission and he specifically told me that the transmission pan had a drip which costs around $200 to repair , I said, how do you know for sure its the transmission pan? , he said because my mechanic just checked it. So I agreed for him to work the fees, taxes, etc., into paying the flat asking price. When I took the van into my mechanic on the 10th, he called me that evening and told me the transmission would have to be pulled because it was a $1500 job, not the transmission pan as I had been told. Such liars! If they will lie to my face, Im sure they will lie to you too. I could have dealt with him saying he doesnt know, but not the lying and trickery!
I love working with Shelley, he’s always professional and I never feel like I’m just another number. I have gotten several cars from him over the years and my cars are always reliable and run great. Ask for Shelley and you won’t be disappointed.
Went in to browse. Unsure of what I wanted. Shelley was EXCELLENT on helping me with choosing the right vehicle. Very polite & knowledgeable. Definitely a great asset to the company!
Guy wanted me to take out a loan for 500 bucks, suv bumper hung and scrapped on ground. They never bothered to even detail it. And the sun roof got stuck open during test ride. Highly recommend to avoid this place
My first Google review ever. This dealer is awesome! I purchased 2 cars over the weekend for my kids. Happy customer.
Great place, Nice cars!!! Shelley was very welcoming, helpful, friendly and he knows his stuff. Will definitely recommend getting a car from here. 5 stars
My truck was Totalled out a few weeks ago. Found these guys while scrolling through some websites. Came up this past weekend to look at a few trucks and up leaving with a nice Ford F-150. Overall the truck was very solid and for the price I was very happy. They were very patient with me since I did look at multiple. The paperwork was easy in and out in 10 minutes. Drove it back with no issues and overall very happy with my experience. Def recommend!
Great car lot the salesman Shelley was incredible the car is reliable and my overall experience was WONDERFUL I HIGHLY recommend this car lot if you looking for a reliable car from a TRUSTWORTHY salesman give him a call you wont regret it!!!
They always have nice cars for sale and the sales man Shelley is very helpful and patient and knowledgeable about everything on the lot !!!
Shelly was amazing ! Great service, car works perfectly fine, first convertible and I’m in love !
Would first like to say this was the fastest, most painless car buying experience Ive ever had. Very no nonsense and efficient, which is greatly appreciated. I bought an 05 f250, got 3 miles down the road and it over heated. I called and they literally came right down, took the truck to their mechanic and had the problem fixed. Turns out it was a sensor. They were very nice and accommodating. I would highly recommend them and will definitely be going back again in the future. A++++ in service, quality and most of all humanity.
I dealt with Shelly and Adam and both of them are down to earth and very helpful. I purchased a 2004 Buick LeSabre from them on May 6, 2012. The transaction over the phone was extremely easy and they even accept credit cards. Their document fee was very reasonable.They helped me get the car shipped and it arrived safely from Ohio To Georgia and in immaculate condition on Mothers Day. What a Blessing.I cannot say enough good things about DAMS Auto.If youre looking for a vehicle check these guys out, their fantastic.
This is a revision to the earlier review.Purchased an 2008 Chevy Silverado that developed a lifter tick that is quoted at $4700 to replace.Mechanic found engine sludge everywhere as the result of poor care even though it was said the truck passed inspection.Alerted them to the problem two weeks after purchase.Buyer beware.
Dan worked with us on the final price of the vehicle we wanted. We got to test drive the car and discuss our options without being rushed. I would definitely recommend this dealership to anyone.
Bought a car from them over a year ago during the pandemic. They had amazing prices even during those crazy times. Nice family business. Good quality cars. Will do business again when my other daughter needs a car.
Great Experience easy to work with staff is wonderful huge selection of cars they also offer car warranty if you choose to purchase one hassle free and a wonderful car buying experience highly recommend no one will beat their prices
Bought several cars here already! Really appreciate the hospitality and professionalism. Thank you Mr. Musa!
Best car purchase experience I have ever had! Quick, easy, and honest about price details. It looked as good in person as I saw in the photos online. I would recommend Dan and this dealer to any of my friends or family
Dan took great care of me and sold me a great Honda Pilot. The car was in great condition and was just as described. The entire process was quick, painless and great from start to finish. I would highly recommend going to see Dan for a great quality used car. I would definitely buy another car from him again.
DAMS hooked us up ! First rate customer service. NO BS, good clean low mileage vehicles, great prices. Wouldnt hesitate to go back. We drove one car, came back a couple weeks later drove a couple more, and bought our 2007 Chevy Impala. Love it. Quick processing, received the title in a couple days.Overall great experience. Thanks DAMS !
Pleasant experience overall. Bought a car little over 2 weeks ago. Just got my title in mail and the car is still rock solid! My daughter is happy (which makes me happy) kudos to Dams Auto for making this super easy and affordable! Highly recommended if you need a car under 10k!
Bought a Ford Focus for my commute to school and back a little bit more than 6 months ago. Came back for my brother to purchase a car from them. He is happy with it and so am I ! Both cars run great. Overall very happy. 😊
Dams Auto was a great experience for a first time car buyer like me! When you think of a car salesmen you usually think of someone who is trying to get you to buy something you dont need/want, but not Dan and Adam. Those two guys were honest and fair about the price of my F150 I purchased. I live three hours away and dont regret the drive, I will definitely purchase my next vehicle from these guys! Truly great service and UNBEATABLE prices honestly.
Bought a 15 Nissan Sentra.... So far the car is perfect. Got it 2 weeks ago... Just got my title in mail today! Thank you Shelley!!!
Great staff, and they really took their time to help me find the right vehicle..
I drove all the way from Mansfield, OH to see a vehicle I saw listed on Facebook. I had spent the whole day dealership hopping with no luck yet. My last stop of the day was Dams Auto after finding the listing for my new 2009 Subaru Legacy. They were so quick to get it started up, gassed up and cleaned for the test drive! I fell in love with the car before and even more after the test drive. I knew I was taking it home!! They even dropped in a brand new battery at no extra charge to myself! Best purchase I’ve made in a long time! Will be sure to come back next time I’m in need of a vehicle! Recommending to anyone I know looking for a new car!Edit: A little disappointed that the Check engine light came on for the o2 sensors after only about 2 days of ownership. I’m a single momma at Christmas time. Now it’s replace these sensors or buy gifts for my daughter. Not what I needed after a sever car accident and right at the holidays. I know that no used car is perfect I’m just bummed it has come to this for me.
Ah, DAMS AUTO. Where do I begin? So, Im browsing Facebook Marketplace and I see a listing for a nice truck. I was somewhat skeptical at first because the price was lower than value of the truck but I figured it was a lower price because it was a base level truck. Nonetheless, I messaged Dan Musa and inquired about this truck. After testing the waters on a cash offer, he was pretty firm with his price and dealer fees. (He has to make a living, I get it.)THE JOURNEYI made an appointment with Daniel on 10/18/21 for 1 p.m at Dams Auto in Cleveland Ohio.(4hr drive) Everything was going as planned until I arrived in Cleveland. Daniel decided it was a good time to tell me about transmission lines leaking when I told him I was just about to arrive. Bear in mind, this truck allegedly has 33,000 miles on it. Now, I am quite familiar with these 5.3L V8 engines and 33,000 miles is pretty low miles for those lines to be leaking considering my 5.3 has 180,000 miles and they still havent been changed. Going forward, he said he could have it fixed in an hour.(seems suspicious)After waiting an hour at a fine establishment by the name of Muldoons, he said it was ready. I told him to bring it up to Muldoons but he initially was not willing to do this even though it was no more than a quarter mile away from Dams Auto. At this point, I was quite annoyed and decided that Daniel was not worth doing business with.In conclusion, I would highly advise you to take your business elsewhere unless being deceived when buying a vehicle is your thing. Dont take my word for it though, look at the BBB complaints and the screenshots of the conversation I had with Daniel.Edit: If you would like to see the screenshots of the lovely conversation I had with Daniel, you need to look at the review on Google maps. The screenshots are not visible on the web browser view.
Dan was awesome! Very personable and made the car buying process so easy! They take pride in their cars and they are well maintained. We are happy with our Jeep Patriot and we highly recommend them! Great customer service and very efficient!
My wife and I were shopping for a used car for my teenage son. We saw several cars on DAMS Auto website that fit our price and specifications. I called both numbers listed. Dan and Adam were both very responsive and friendly in their texts.We gave a list of cars we wanted to see. We drove 1.5 hrs and were greeted with open arms.One by one they brought out each car for us to test drive. It was like a boutique buying experience.They offered my wife and 12 year old daughter water, asked if they were too warm or cold, etc.Once we picked out the right car, the deal was done quickly and painlessly.My son is thrilled with the car. It runs great and the title arrived as promised within 3-4 days.They are very honest and will tell you if anything needs work, title issues, etc. They even ran the carfax and went over every line item with us!Thanks for a great experience Dan and Adam!Jordan Family
My son and I have been looking at cars for a couple weeks now. Came across one of their postings and went in to see the car. Ended up taking 2 vehicles home from them since they had such a wide variety of lower mileage cars! Very happy so far with the vehicles! Put about 5k miles on it . My mechanic said for the cars shape and miles that I received a great deal!5 ⭐️‘s!!
Very trusting. Vehicle was in Good Condition and reasonable price.
Dams auto is the best in the game baby! As you arrive, you are welcomed with open arms by Daniel and Adam. Not only is the customer service great, but its their personalities that make you feel right at home --which is hard to come by. These guys make the car buying process easy, fun and stress free. They were very helpful with the questions that I asked and they listened to all of my wants and needs, which is important to me! I highly recommend going to Dams auto, you will be very VERY satisfied :) Thanks guys, yall rock! I love my new whip!
The best car buying experience Ive ever had!!!! I drove 4 hours to buy a car and the car was soo much better than expected! Super clean, ran fantastic and was ready and waiting for me when I got there. Adam and Dan were super responsive to my messages, very clear and worked with me the entire time. Answered every question I had and made me feel super comfortable. Will definitely recommend them to anyone looking for a car and will be going back to them for my next car.
I had great service, everyone was awesome. Shelley took fantastic care of me. I recommend
Super friendly and helpful! Process was super quick and easy and I got the perfect car for me for a low price. Thank you guys Adam and Shelly ☺️☺️☺️☺️ Update: after a month and a half of driving turbo blew. $1500 worth of work
This company was awesome 👏 They worked with me, Shelly was awesome he understood I needed a vehicle right away and tried his best to get me in something the same day even though I’m picky. Everyone in the office was friendly and caring I will definitely refer others and be back when it’s time for a new vehicle. I’m very satisfied and blessed to work with this company.
Came here with a friend to look at a car. The car was listed on Craigslist as By owner with no indication its being sold by a used car dealer. So be aware of the added nearly $1000 in dealer fees on top of the price advertised.Asked before hand if some pictures of the underside of the vehicle could be seen. Was declined and assured the car is very clean, very solid. It was a sizeable distance to drive and we wouldnt of came if the car wasnt as described.Upon arriving, it was obvious that all four wheel wells were bondo jobed. Then when looked at underneath there were huge, nearly foot wide gaping holes in the floor and frame. You could see carpet through the bottom of the car.When confronted about it, the salesman used what seems to be his usual dismissive response to any negative comment about a vehicle, Its a used car, what do you expect. I assure you, a car in that price range does not include that massive amount of rust.I can see how this company still maintains its high star ratings despite being so shady. Just in the passed 24 hours, 4 new 5 star ratings were posted from accounts with only one or two reviews. To which those reviews are very cookie cutter and vague.I assure you, my review is not fake.I would go into any dealings with this company knowing what to look for before hand. Always, always, always, look a used car over top to bottom. Especially the underside when it comes to cars in Cleveland or Ohio. Dont be fooled by fast talking bullies. Car salesman are not your friends.
Made a trip from southern Ohio for a pickup we needed for the farm. Guys did a FaceTime with us before we made the 6 hour round trip. Overall pleasant experience from start to finish. Very happy. Thank you!
Just bought a great Accord from Adam with only 65000 miles and we love it and the price was very reasonable I would highly recommend Dams Auto LLC
Fantastic experience. I came in with a family friend looking for a Nissan they had for sale, Adam and Dan were very friendly and respectful. They were knowledgeable about the vehicle and explained what potential maintenance the car may have in the future. We test drove the car and it was exactly what we came in for. I would highly recommend DAMS auto to friends and co-workers.
Approx two weeks ago my car broke down and I was in a dire need for an affordable sedan. I did some research online and the information I collected led me to DAMS. Upon my arrival, I was greeted by Adam and he seemed very friendly. I told him my situation and he said “don’t worry we have a great selection of automobiles for you”. While browsing their inventory I noticed the dealership was very clean and organized which helped ease the anxiety one may have when car shopping. Long story short, with the help of Adam and his partner Dan, I was able to drive off with an affordable 2008 Toyota Camry. I will be recommending them to my friends and family. Good & honest people. My wife is happy with my car and the money I was able to save. Thank you guys.
We called and wanted to come see a nice black Ford Ranger we were really just wanting to buy it for my son cuz he loved it hadnt even seen it but he knew I was one he wanted. They told us they were going to detail it then they would call us in a week because it would take that long to detail we waited 3 days finally we called back and they had told us that they had sold it already so we decided to go elsewhere and we bought him a better and newer black ranger and we decided to trade our Jeep Cherokee in and get a brand new Tahoe we think it was a blessing in disguise. We were upset about it a little bit but we got over it because where we went we got a much better deal and when they treat you right we dont mind spending money
First, this dealer makes multiple postings on craigslist under the For sale by OWNER instead of posting in the For sale by DEALER. They use multiple different parking lots and phone numbers to make you think the cars are being sold by different people which they are not.Went to look at a car, asked how much rust was on the car and where at, I was told it was very clean and no rust. It took all of 2 seconds upon getting there to look under the car and see that the majority of the Unibody frame was rotting away and carpet showing through the underside of the car as shown in the picture, not a safe car at all. Not very honest, waste of time.*Edit*My birth name, that seems like is being mocked by the dealer really has no place in these reviews. I simply stated that Craigslist DEALER posts belong in for sale by DEALER section on craigslist as I mentioned in the review, not in the section by OWNER. Picture was indeed taken on their car, anyone purchasing from here I suggest looking underneath the car before purchasing to make sure of the condition, thats all. Be safe.
Adam was super helpful with the purchase of my new Acura. He went out of his way to fix any problem the vehicle had before I purchased. Maybe the best part though was the cost. I got an awesome deal that was better than any other dealer around. I would recommend Dams to anyone looking for a good car for private sale cost. Thanks so much!
Test drive several cars. The 2 salesmen there were very rude and unprofessional. They were unhappy that we werent going to buy a car day we were there. Test drive one car had abs light one thats not good salesman seem like it was nothing.car was also very dirty inside. Other car there was crack in airbag cover. If your spending any amount ofmoney on a car you want to be sure your spending your money wisely. If your used car sales you have to buy into that customers may not buy 1st car or even 2nd car they drive.Not a place to do business with
I bought my first car here! A Chevy Sonic! I am definitely pleased with the service they provide here. It was quick, easy, and smooth. The owner of this dealership, is an amazing guy! I recommend you go here to buy used cars!
Dams Auto really knew how to take care of my family. We came in to look and walked out with 07 Camry. Great car with low mileage. The customer service from Adam & Dan was amazing! I highly recommend seeing these guys for the best deals in town! Car was super clean and i will be back for another car. Thank you for amazing customer service.
Make sure you go see Dan! Very knowledgeable and will get ya the best deal around!
I bought a car from them 3 weeks ago. Withing 3 hours the check engine light came on. To their credit, they responded quickly and repaired the issue, or so I thought. Two days later the light came on again. I called them and was told that they were too busy to look at it and I would have to wait. A few days after that the battery died. Had the battery checked and found out they put a used battery with a one year warranty in the car. However, the battery was nearly three years old!!! So right now I have a car that I cant get plates for. Theyre reply to all of this...the car was sold at a great price and sold as is. The great price is now not so great because the money they claim they saved me is now going to the repairs that are needed to make the car usable. BTW, the first thing they will ask you to do is give them a good google review. DONT DO IT UNTIL YOU KNOW WHAT YOUVE GOT.
Wonderful Service as always great selection of cars great prices best deal in town negotiable affordable they work with you and are upfront about the wheeling and dealing definitely recommend this place to buy affordable cars for the money 💰 💸🙌😎
Wouldn’t even give one star. In April of 2021 I bought a 2015 white Chevy trax from here for 6000+ and in the four months that I’ve had it I’ve had to put 2000+ into repairs and have just been told that there’s so much wrong with this vehicle it’s not worth it to fix and some of the problems the mechanics can’t even pinpoint. My engine light won’t come on even though there’s more than six things wrong to where it should be popping up. I’ve contacted dams auto to try and ask for help with repairing it in the past since they said nothing was wrong with the vehicle and they were rude and obviously did not help. WOULD NOT RECOMMEND!
Dan at Dams auto is friendly. The ease of getting a car is good. The amount of time I spent there was good. However I purchased a 2013 Chevy Impala on 03/05/2020. The same night I purchased it the check engine light came on. Getting the car diagnosed they found four codes that obviously didn’t start after I purchased the vehicle and repairs was priced over $2,000.
I would recommend this dealership to anyone who can finance their own vehicle. Easy is to work with and pain free as far as paperwork. In and out in 20 minutes once I found the vehicle I was looking for. When was the last time you went to a dealership even after you found the vehicle you wanted and only spent 20 minutes tops in their facility? Never. As a matter of fact their personnel delivered my vehicle to my home while I was signing my paperwork. When I finished my signing my keys were in my hand so I only had to drive one vehicle home instead of Ubering to come back and drive the second vehicle back home. When was the last time you went to a dealership that performed that task for you? Again never. Check them out, theyre the best.
I cannot thank Dams auto enough! Had an awesome experience! Very nice people! Was able to test drive 6 cars before finally picking the car I wanted. Highly recommend Dams!
Bought a 2009 Chevy Malibu with low miles (79k). I was looking for 2 months and I almost gave up. I looked at 15 different cars, 15 different places and everything was just in my price range... I found a car here for $4500 that was in great shape and right in my price range. Thanks guys!
Car was a nightmare. Made calls about the engine overheating and replacing a battery and replaced a head gasket within 30 days of having the car. only sent $250 to help with a $1300 repair after buying the car for $7500 out of pocket. Shortly after I was blocked from contacting anyone. Got rid of the car! Fooled. Don’t recommend. This was nearly 4 months ago the car was purchased. Just ditched it in may.
Adam was very knowledgeable, personable, and patient. He answered our questions, was very open about issues/recalls regarding both cars I looked at. Overall fantastic experience. Happy to have bought my first car from Dams Auto.
I was initially excited about DAMS, because their cars had minimal corrosion, clean CARFAX reports, and decent prices. But the service here was an absolute nightmare.I came to look at a 2002 Camry, but ultimately decided it would require too much maintenance to justify purchasing. I told the person in the office that I wanted to look at their 2006 Camry when it became available. He said would it take about a week.A few weeks later, I managed to get time off work and came to take a look at that 2006 Camry. I booked an appointment in advance over the phone, and told them I planned on having it inspected.When I arrived, the same person I spoke to about the 2002 Camry apparently did not know I was coming in. He told me I was wasting [his] time and demanded to know how much money I wasted on pre-purchase inspections since I last saw him. The answer to that question would be $0, because I only took time off to see the 2006 Camry... like I told him. After listening to him complain about how I was wasting his time and would never buy a car etc etc, I managed to CONVINCE him to let me look at the car and get it inspected. During the inspection, my mechanic found that the car needed around ~$1000 in electrical repairs.I decided that was low enough for me to purchase it, so I drove it back to DAMS. This was around 1p on a Friday, which is one of the few times DAMS is actually supposed to be open. Imagine my surprise when no one was in the office. They said they would arrive in a few minutes... then a few more minutes... then a few more. They did not show up until about 2p.When they finally arrived, I purchased the car, and they sold me on a protection plan. Within 3 days of purchase, the check engine light came on and the car required ~$1,000 in repairs. 2 months later, the struts rusted out requiring another ~$1,000 in repairs. Neither of those were covered by the protection plan. My mechanic (who has seen plenty of these plans) told me he had never seen a used car protection plan that failed to cover so many basic components.So my experience in a nutshell:1. I was accosted for being cautious, yet the car needed significant repairs that could only be detected by inspection.2. I needed to CONVINCE someone to follow through with an appointment that I ALREADY booked.3. No one was in the office for almost an hour during business hours.4. The car was mediocre, and the protection plan was so useless that it surprised a seasoned mechanicAny one of these would be frustrating, but all together they are ridiculous.Dan, I assume you are the one who reads these reviews. Your employee desperately needs to work on their customer service. At the bare minimum he should remember who he talks to, and he should not accuse customers of wasting his time when they have the audacity to visit twice. I cannot overstate how disappointed I am in this companys service.UPDATE---Having read the response, Im at least glad to hear them apologize for a misleading warranty sales pitch and recognize the importance of mechanics inspections. I too recognize that I bought an okay car from a dealership with an okay track record, and got unlucky. If that was my only gripe then I would not have left a negative review. Clearly this goes beyond the car.First, Im honestly surprised to hear we are always in and out when DAMS only business hours are from 1p to 4p on Friday, a mere 4 hours a week. If you are only going to commit to being present for no more than 4 hours every week, you absolutely should NOT leave customers waiting for 25% of that time. I did not bring this up initially, but I was not the only customer sitting around on a hot August day waiting for a dealer to show up to their own dealership.More importantly, my frustration is not with whether I feel like I wasted my time. My frustration is that I came with the intention to buy a car, and I was somehow shown both hostility AND apathy. Dan, instead of pretending this review is about a car, please talk to your employee about treating people with the tiniest bit of respect.
I highly recommend Dams Auto! Excellent customer service. Beautiful, low millage vehicles. I purchased an F150 4x4 in the middle of January and Im so pleased. Check them out. Do your homework folks...these vehicles are priced BELOW Kelley Blue Book suggested prices (at least mine was). See for yourself. Will definitely be a repeat customer!
Please make sure to get vehicles here independently inspected by a trustworthy mechanic. I tested a used truck here whose frame had been spray painted over to hide rust. When my mechanic put it on a lift to inspect the undercarriage, the frame almost broke in half due to rust rot. There are a lot of seemingly good deals here, but make sure you do your due diligence.FOLLOW UP: In response to my review above, the owners of the business sent me a harassing text message. Just FYI as to the type of folks youll be dealing with.
Dan was fantastic! Was able to get my daughter into her first car at a reasonable price. Paperwork was fast and efficient and he was flexible with hours to meet. I would highly recommend working with him!!
Terrible! Do not do business w them. Super shady!!!! Would give zero stars if it were an option. Extremely Unprofessional. Had a Facebook conversation with Daniel and explained that I am coming from Buffalo NY to pick up a 2015 fusion. Conversation took place on Friday evening (after their business hours) Set the time with him for noon the following day. I did see the car marked as sold on Facebook, but I assumed that was because I told him I was definitely coming for it as soon as the opened the next business day. And AFTER he marked it sold I still texted back and confirmed the appt. (which would have been a perfect opportunity to tell me the car sold) but nope he sent me a thumbs up emoji. Wake up and hit the road with my daughter who was buying the car... Drive 3.5 hours just for him to tell me sorry, sold the car last night after I talked to to you. This guy had me come 3.5 hours out of my way, he didnt want to let me know or cancel my appt. The car was still on the lot when I got there. I had cash and offered to pay an extra thousand just so that my trip wouldnt be wasted. But he just said sorry. Horrible way to do business. We had a deal and he broke it. Dishonest!! Also completely ruined my daughters first car buying experience bc it wasnt for me it was for her!
Went and saw Adam at DAMS auto. He scheduled last minute and accommodated my every question and concern. Did a test drive and loved the car and experience. Very knowledgeable and professional. He was willing to work with me and my needs. I recommend this place to any one looking for a car. Great person to get you where you need !! Im picking up my car Monday and am excited !! Thank you Adam !!
Great experience, got in and out within only 15 minutes, and bought a great car 2013 red chevy cruze a few minor issues, but they promised to help make it right and figure it out! Looking fwd to it! I would recommend you to also check out their selection and possibly purchase a vehicle, if you are looking!*update 4 months later: Car still runs great! Fixed my problems on my own due to being pretty handy and all this extra time from the *Rona,* anyway took a road trip to Chicago and back after getting the fluids topped off, and the car is still as beautiful as ever!. -Thanks again!
Great quality cars, with better prices and the best customer service and follow through. Purchased my daughter’s first car at DAMS. I have one more daughter to go and I will be back. Meanwhile I have been referring all of my friends and family. Don’t shop the rest, buy with the best!
Customer service was amazing. They definitely know what theyre talking about and made everything easy.
Note I did not buy a car. Great on communication. Deflects on responsibility for a vehicle being in proper condition for a test drive. I knew you were not going to buy it when you started looking underneath the vehicle . Aparently looking at what you are buying is not good for their business. The only reason I took it to a mechanic was because I could tell it had problems. They had wiped codes that were still active which included converter and 02 sensors, bad starter or a grounding issue which they blamed on battery, shocks that were going out, I personally secured the wheel well guard that was broken apart so I could hear if there was any other problems, leaking oil, bald tires, low oil and tire gauge issue. Explained to him that the car needed more work than I wanted to pay and he decided to berate me for actually checking out the vehicle and realizing it was not worth what he was asking. Also told me that guys like me will look for months and never be happy. He did offer a lower price but not near enough for uncertain repairs. Guess what I found a car that day and was happy because they actually made sure their car was working properly. So if you buy from them take your car to a mechanic, they will try to screw you or guilt you into buying it. If you want a mystery repair vehicle this is the place for you as they apparently do not even take their own cars for a test drive or do not care and hope you are a sucker. To the dealer, try selling something that actually works rather than makimg your customer guess if it is a cheap fix. You would have better luck selling a vehicle that has already had repairs done. Something ready for the customer to drive off of your property, without expecting to have to spend $$$ fixing whatever comes up on the drive home.
Im conflicted on this!! I traded in my 2011 hybrid to buy a 2012 Equinox that buy the time drove it home check engine light for two 02 sensors and Timing Chain. Two shops confirmed just by listening to engine that it was timing chain, and it didnt just happen. Dams says they didnt know of check engine light or chain, which is hard to believe. They wanted me to let them check it out but I had the car at chevy and left it for repair all together $1700 for sensors and chain. Dams later offers me $350 to make up some of cost which is why Im conflicted but its still hard to believe they didnt know either issue. To me just fix it before its sold and have a happy customer who will be a repeat customer!! Turns out equinox are nightmares, they have oil consumption issues because of pistons and chevy lost a lawsuit over this as often timing chains are going this one went at 92,000 miles. I was told my trade developed issues but it sold for $3000 over trade. All I can say is take a used car to mechanic before buying and dont cave on to pressure or be in a hurry.I stated that u gave $350 so I didn’t try to deny that! Which is why I said I’m conflicted and didn’t even review for months! But I just don’t understand how a car develops a bad timing chain on ride home!!! ! As far as the hybrid goes , my brother actually called on that car and y’all told him it was just sold after telling me it was junked! But hey it’s over and I’ve moved on! And I hope y’all be upfront about conditions from now on! Be Blessed!
Just purchased a vehicle for our 16 year old daughter. We did not have time to go see the car at the dealership. Dan and his business partner brought the car to us to look it. We loved it. Car was bought and sing over within 2 hours time frame. Thank you guys. Great work and great customer service!! ⭐️⭐️⭐️⭐️⭐️
Bought a car recently paid cash in full, soon as I get home 20 minute drive, check engine light! I call They told me everything was fine mechanic looked over car zero issues. I go to my mechanic and he says they knew this car had issues it needs over $1000 in Engine work that doesnt happen suddenly after u buy it and drive it home! Its a pandemic going on with people out of work scraping for every dime to survive and they take your money for car they know is going to give u immediate trouble? Wow! I hope you sleep well with that on your conscience! Definitely means youll never get my business again and Ive taken car dealerships to court before and won even used cars, I might have to once again! Not going to be hard to prove they knew especially a check engine light 20 Minutes later???This was highway robbery! The best business is repeat business! Car has been at dealer for weeks Being repaired, now theyve had it longer than I have. Shame on you!!!!!!!!I DID CALL AND TEXT AND LEFT VOICEMAIL
Dan and Adam were great! Very knowledgeable, helpful and make the buying experience very fast and easy! We found a great car at a great price. I would definitely do business with these guys again!
DON He is a very good person with a little humor. Thank you for getting a good price car here，good job men
I really appreciate Adam taking the time out to work with me on finding the right car. He was very thorough and honest in his approach. I would definitely recommend him to other consumers looking to purchase a vehicle
My wife and I purchased an older grand am GT from here. The dealer (Adam) came in late around 7:30pm to show us the car. I work swing shifts, so this was big for me. He was knowledgeable and answered every question of mine. I would without a doubt purchase another vehicle from him.
Where do I start....bought a low miles Subaru, thought it was a good deal. Well after driving on my way home, the check engine light came on. Oh well, not my first time something like this happened on buying a used car. I sat it for about a week, then needed to take it on a trip to Pa...well the temp gauge started to go up after about 1 hour into the trip. I pulled over and found the water level was full, but it seemed to be air bound. Cooled off, started again, 20 mins later, same thing. I got it to a lot. Parked it and called DAMS Auto. No answer, got a towing company to tow to reputable shop I know. Long story short, the engine had been “cooked” before and heads were warped. Engine needed to be pulled and rebuilt...another $2300... BTW DAMS refused to help in reimbursement of any $$$. They are a ripe off and just shine up a “auction” car to look good. The five star reviews are probably their own people....I left numerous messages and never responded. DO NOT BUY HERE!!!!!
Purchased a 2007 Chevy Equinox with low miles at a great price. Thank you DAMS. Car runs like new and not rusty like cars from other dealers. They have many clean cars to choae from. Highly recommend them.
They claim there cars are serviced. I looked at two and very dissatisfied with what I seen and two very rude salesmen with smart remarks is uncalled for
Highly recommend DAMS Auto. This type of customer service is hard to find but Adam and Dan went above and beyond to find me the best deal in my price range and a great car to fit my needs. They were able to answer all of my questions and made sure I was all set before I left the shop. Great selection of cars for great prices. Will definitely visit again!
My experience here was awesome and Daniel was very knowledgeable and was able to answer all of my questions and lead me to the perfect vehicle that fit all of my needs!! He didn’t pressure me like I’ve dealt with at different dealerships. I felt cared about and will definitely be a loyal customer.
This is the easiest experience with buying a car I have ever had. Shelley was very helpful and pointed me to a car that was what I needed. Very quick buying process. Will definitely refer to anyone looking for a car.
Buyers beware of DAMS AUTO LLC... I bought 2007 Hyundai Sonata from them last month the next day I had to spend over $2000 repairing it... They told me that the car is very good but I never knew it was a rubbish car that they sold to me despite the fact that i told them my previous experience with used cars. I told him how much I spent and the way he answered me was very rude.... So if you dealing with them just be very vigilant because they are not genuine
Absolutely outstanding service. Best cars available for the price. Professional, honest, fair... exceptional in every way possible. Come here prepared to buy, you will not be disappointed!
Quick communication but poor negotiation skills. Wouldnt budge one cent on a used car. Why bother being in business selling used cars? DAMS AUTO when you post online and a customer replies, thats when the transaction starts. You were difficult on the phone which justified me not driving one hour to look at the car; otherwise I would of been out there first thing this morning to buy the car. Instead I bought a car elsewhere.
Awesome place. The people there are friendly know what they are doing and quick about. Was able to get a really good price on a really great. Would come if I needed another car
Just purchased a very nice car from them, and I am extremely happy with it. Theyre very professional and offer fair prices on all their cars. I will recommend them to anyone looking for a good car thats affordable!
Great car at a great price. Freindly no pressure sales and excellent customer service! Dependable and does great work! Ask for Adam, he will always give you the best value when buying a vehicle.
Dan and his staff were amazing! They made my car purchase so easy and memorable. I cant thank you guys enough. Ill make sure to tell everyone I know that are looking for a great deal to come see you guys first.
Great place to purchase a car. They really put customer service first. When we noticed a switch didnt work on the seat, they replaced the whole seat in less than 48 hours and filled up my tank. Would highly reccomend!
Purchase my first car from there , great car , GREAT PRICE! Customer Service was so good !! Thank you guys again... I was nervous buying a car cause I thought it would take long finding one but I’m glad i ran into dams auto , they took care of me.
I really think this dealership is great. The sales man there is great, also I think the cars that he has are nice. I don’t have a car but I can tell you... the service here is great! :)
Friendly group. Super convenient. Competitive prices. Already recommended to a couple friends. They made the process seemless. After my test drive (no pressure sales) I was on my way in my new brand used car in 10 minutes. Hands down I will be back for my next car.
I searched the internet all night last night looking for a cute reliable car and saw several cars from DAMS . Came in told them my spending limit and ended up leaving with not one but TWO CARS for myself and my grandmother, not to mention they gave me some cool super deals!! I’ll definitely be back for my SUV!
Great people. Good communication. The owner of the place is very knowledgeable and extremely fair on the price. He doesnt try to upsell and or sell Junk. Hes completely honest and straightforward. I will definitely buy another car here Soon!.
Dan and Adam are great. They are easy going and make car buy easy. you wont spend hours haggling with them. they are straight forward and take the hassle out of car buying. def reccomend visiting them. I will be back for my next car.
Great customer service and team work. Staff is super friendly and very efficient! Great prices on cars. Most important: No pushy sales, just professional and informative. I recommend Dams Auto with no hesitation.
Dan was straightforward, honest and professional. Couldn’t ask for an easier hassle free car buying experience. Definitely will come back if I need another vehicle
Reasons for 1-star review. The pressure of the sale came right out of the gate, before the car was even looked over. When asked very specific questions about the cars paint job, the answers were dishonest. If those (relatively inconsequential) answers were dishonest, we had to question what else wasnt being shared honestly. When I asked for a screwdriver to test the frame, I was told word for word, Well, dont poke too hard. The pig was dressed up with lipstick and rouge. If the salesman would have been honest up front, the review would have received more stars. Also, see the review response posted by the owner. This says it all about their character. To disparage the public is to lose customers.
Dan was very nice and helpful when buying my 2006 Toyota Corolla. They are very friendly and have a wide variety of cars. Adam even buffed out one of the headlights to the car for free!
We had been looking for a car for a while, and when we found this one we thought it was too good to be true and it wasn’t! Really great service and when we found something minor wrong with it, they offered to fix it and take it off the price.
My son, Daniel Miller, and his girlfriend, Rebecca Smalley, purchaded a 2010 Audi A4 from here. They drove 2 hours to get it. Ran OK on the way back and started misfiring. He checked it to find out codes had been erased. New spark plugs and fuel injectors later it still will not run well enough to drive. He paid cash for it, a big chunk of cash for a POS they say they didnt sell and will not fix. I suspect any other good reviews are false. Stay Away, Total Rip Offs. He was written as a customer on their in house board. Now they are saying an x employee sold his his personal car. It was bought from their lot, papers signed in their buliding. Nothing like a rip off company yrying to blame it on someone else, WHEN IT HAPPENED IN THEIR BUILDING ON THEIR PROPERTY. You will get took, bad place
Took someone to buy an audi, they claim they have no record of it at the place we bought it. 3000 dollars into fixing it later, its still not able to be driven without a misfire and the engine shaking and losing power. Between these issues and the fact that the mirror kept falling off on the way home, wouldnt recommend them.
Bought a 07 focus, great customer service and Shelly Gray the salesman made sure everything went smoothly. Definitely recommend Dams to anyone!
Adam has gone over and above to help me in a bad situation so I would have a vehicle . I was short on the total for a purchase due to circumstances beyond my control. Adam was kind enough to allow me to make payments on the amount I was short.Adam was very understanding and handeled the situation professionally!! I would recommend Dams Auto for the quality of great service!!
Nice ownership. Bought a nice little Ford Fiesta for my daughters birthday from them. Very easy process.
Truck was listed as for sell by person amd it was a dealership. Also was listed as everything working and we werent told until we got in to test drive that not everything worked.
Very helpful staff, friendly and personable! We got a great deal on a great car!
Purchased my first used car. Great people highly recommend. Clean cars and low miles. Both salesman have great attitudes and are good honest people
Looked at 3 of their cars. Didnt end up buying anything. Just starting my search. Good selection of cars!
Love my car! I really enjoyed working with Adam. Just a great experience overall. Thank you Dams Auto for my new car
10/10 recommend!! Not many dealers out there like that. Very busy all the time and awesome guys working there.
Just bought a 07 Cadillac from here, great guy. Car runs VERY smooth can’t wait to get it on the road and drive it!
After selling me a great vehicle(‘11 Nisan Pathfinder), they even helped me with my jiu-jitsu training while Dan gave great grappling pointers. I went on to win my tournament in Strongsville. Great guys! Would definitely go back
Bought a 2015 Kia soul at a great price... good condition, no issues, dealt with Dan and Adam , great experience, highly rated! Thanks DAMS AUTO!
Every car I looked at seemed to have issues that the dealer was trying to hide. No sale
Dan and his crew were excellent! They didnt have what I wanted and i told them and a week later they called me with what I asked for...Great staff, and even better service!
Dishonest dealer. Ad said truck was MINT and owner told us twice it had no rust before we drove 2 hours to come see. We arrived to see the trucks under-body was covered in severe rust. There were also multiple spots of rust around the body already flaking off paint. Offered to take off $200 for his lie and wasting our time... Avoid
They are very kind and helpful.. will get you in a car in no time,, I bought a car with these guys and needed a battery, I didnt have the money at the time, so Adam kindly agreed to buy it for me, best auto shop around!
After buying a 2014 Chevrolet it has a big oil leak and the catalytic converter almost faulty... almost spend 2000 bucks on central Cadillac limited on Carnegie avenue for replacing a catalytic convertor plus oil gasket... still engine light on... now again the central Cadillac are figuring out why the oil leak coming from... their used car specially have a big engine problem which central Cadillac told, now again they have to find reasons for oil leak, when I buy the car, no engine light problem, but just after 1 day I purchased it engine light on dashboard, I take to Firestone also spent 344 dollar still burning smell engine plus when I buy this car, the battery was dead I have to spent another 175 bucks on Firestone , plus I have to call my insurance company to send a towing truck to take my car to a autozone to get a battery,..plus I cannot get a license plate as this car has failed Ohio e check I damaged 5400 bucks for buying 2014 Chevy Cruz... and spend almost close to 3000... to fix this car... so buying a car ‘as is’people should be careful bcz once u buy used there is no warranty plus any warranty u purchase is useles -as this it doesn’t cover catalytic convertor or oxygen sensor, vacuum leak or oil leakage
Bought a 2007 BMW 2 weeks ago. Just got my title today! Great car. Great deal. 5 star service.Thanks guys
Honest, Great Guys, All Of You! Even If You didnt Have What We Were Looking For, Will Definitely Refer Friends!
Amazing customer service. We will return.
They responded quickly and answered all of my questions. Both employees were very polite and willing to help me out with the transaction. I felt no pressure during my decision making.
Just bought a 2014 Cruze, in great shape for a great deal, super friendly and willing to go the extra mile to make a deal! Would definitely recommend.
Not sure where to start, from the nice sales guys and their customer service to the affordable cars with low miles and transparent pricing. Overall would recommend to anyone looking for a used car.
Adam was awesome 2 us. He sold us a great car 4 my wife. This place is highly recommended people.
Great car buying experience. Very friendly great prices & fast at responding. Will definitely recommend & keep in mind for the future. Thank you.
Great customer service. These guys know what they are doing and easy to deal with. The whole process was easy and painless. 7 months later car is running like a champ.
Adam at Dams Auto was absolutely wonderful to deal with on the purchase of a 2012 Ford Focus for my son. I wholeheartedly recommend this place!
Dan and the rest of his staff were extremely helpful and easy to deal with. They made the process a breeze. I would highly recommend giving them a look!
Didn’t buy a car there but very friendly and had a lot of different choices with a lot of low prices
Very professional! Quick sales and service. Great car, low mileage. Would definitely buy from them again!
Very excellent place to look for an car. Adam was very helpful and the whollllleee entire staff was caring. They also deliver 😉 I 100% recommend this place ☺️
Awesome experience. Great price. Highly recommend! Ask for Dan, will find you a great pre owned vehicle.
Great place to find an affordable car at a good deal, only negative is no financing
Bought a truck from here all cash . They said “0 issues.” Before I even get the hard plates, find out it has a thousand issues (tie rod bad, hub assembly, oil cooler leaking, rear struts bad, rear calipers bad, transmission slipping, pulley bad, and so on and so on.
Great solid cars and prices!!! Staff is knowledgeable and honest. Definitely recommend!!!!!!! Dan will definitely take care of you!!!!
Today I went in and got a Jeep Patriot very well kept I fell in love at first sight!!! In and out with a new set of wheels amazing costumer service highly recommend!
Good cars at a good price.
Buying first car for the little brother. Excellent priced car, good service from the salesman Adam. Overall good experience and left happy.
Great prices and great customer service
This place is awesome great vehicles and great prices.... And dont forget too talk to Adam for these great cars and trucks.... Cause I got mines
Sold me this nice truck good service nice people
Couldnt be happier with the service and purchase from here. Extremely friendly atmosphere and excellent service. Thanks for the new car I love it
Bought my mother a 2010 Kia Sportage. Only 31k miles. She loves it!!!
Great customers service quick and easy got a honest CRV in and out the door less then 30 min good reliable truck for the winter appreciate y’all
Staff was kind and courteous. A positive environment, happy with the car and service. Quick and easy.
Yes, my guy Adam at Dams Auto... The best on the Northside.... St. Clair baby...He hooked us up great car great price... Holla at Adam
Bought a BMW 3 series, 5 months ago. Just sent my friend there as well. They took great care of me.
If you are looking for some honesty in a world full of phonies, you have arrived. Exceptional service with a dash of broken English. Quality used cars, check them out.
Bought a car a month ago. Happy with my decision to go with these guys. Got a 2010 VW Passat! Love it!
Very helpful individuals that will provide safe & durable vehicles. Great pricing on a variety of cars as well! 👍🏻
Found out about them, got in and out with a like brand new car for cash in no time. Decided to give it 6 months before I rated, almost a year no hiccupsThank you
Dan took such good care of us and really listened to our needs and concerns. He went above and beyond in every way! We plan on being customers for a long time!
Terrible dealer, scam artists sold me a lexus for 5500 with the entire emissions system removed from it and the CEL wiped. Absolute conartists.
Nice guys
Adam sold me an awesome car at great price I drove here from Youngstown and highly recommended their business
Where do I start not my first time shopping at this dealership and wow five stars doesn’t even match the service and quality of the vehicle you get and for the price thank you Adam for your fast and courteous service!💣
Great deals, great service. Very pleasant car buying experience, I bought a really nice car.
Great customer service. I wouldnt hesitate to send friends or family here which means a lot where I come from. If youre looking for a place that wont flip flop on their word, this is the place.
We drove all the way from Michigan to get a car here. Dan and Adam were very helpful, accommodating, and friendly!
The sales man was rude when asked was anything wrong with vehicles before I got there was told no but many had various small issues and could of been more
Adam and Dan were super helpful and worked with me on price. The car looks amazing and works well too
They worked with me on the price and offered to drive the car for me to my house since I didn’t have a ride back! Very happy so far.
Found this dealer on Craigslist, they were very personable and honest. Left with my daughter a 2014 Chevy Cruze! 😍
We just got our second car from Dams Auto. Bought one last year. Quick and painless process!
Very nice plase to buy a car. They will work with you. I love my new car.
Very friendly and knowledgeable people..Great fast service.. Excellent deals on vehicles..
Bought a great looking truck and Larry had a great hotdog stand. #cutetrucks #damsauto I highly recommend!
Found a car for under 5k with less than 50k miles on it ! My son is super happy. Thanks again.
Sold us a car that over heated 10 min into driving it on the high way and was not informed it had any issues. Horrible to put people in risk!
Bought a 2008 Kia Sedona last week. Great car so far. Thanks guys
Found a clean F-150 on Craigslist. I was in and out in 20 minutes. Rare, good experience buying a used car.
Hands Down the guy that runs this place is incredible. Great customer service with an excellent demeanor when it comes to connecting with clients.. I’ll be sure to refer many of my friends in need.. BELIEVE THAT !!! 100 percent! #IAMOG
Amazing staff ! Super friendly & very knowledgeable! Great cars & amazing deals ! Highly recommend!
Recieved great service as well as a good vehicle at a great price. Thank you for making this process easy.
Adam was an awesome help! Good cars great deal. Would recommend!
Total reviews rating 4.4
199 Reviews for DAMS AUTO LLC 2023:
Review №1
2022-02-27Finally!! I got my son in a car of his own. No more using Dad’s gas. I can’t thank our sales rep Shelley enough. Professional and enthusiastic are just a few words to describe his excellent service. Leaving this review is the least I could do for him. My wife and I have a new friend in the car industry and plan to purchase from him again in the VERY near future. Thanks again guys!
Review №2
2022-02-28DAMS is great place to buy a car. I was browsing Facebook Market Place for a Pick-Up Truck.. and I found one.. So I got a fast response when I message the dealership..they were easy to work with and have excellent prices on all of their used vehicles. I test drove the truck on a Sunday by appointment only and took it to my mechanic to check out the truck.. The truck needed new rotors and some other minor repairs.. The dealership discounted about $800 off the truck. They have a shop on site that inspects the vehicles and makes repairs. They made the necessary repair on it beforehand so I could drive it home! Thats great service. For any used car needs, this is the place to go toThanks DAMS!
Review №3
2022-07-17I’ve worked and have known Dan a long time . He goes above and beyond to help his customers. He does not pressure you in any way. He makes your car buying experience an adventure. I have to say if your in the market for a fabulous vehicle and deal look no further and stop and see him .You won’t be sorry.
Review №4
2022-06-10We bought a truck from Shelly a few months ago and we are so happy we did. He was so helpful. You can really tell he has a lot of passion for selling cars. The process was effortless and we drove away with a great used car in a timely fashion. Thank you Dams Auto!
Review №5
2021-12-21DAMS is great place to buy a car. They were easy to work with and have excellent prices on all of their used vehicles. They also have a shop on site that inspects the vehicles and makes repairs. I drove all the way from Columbus for a particular vehicle and they made the necessary repair on it that day so I could drive it home! Thats great customer service. For any future car needs, Ill be driving here for my next vehicle, thanks DAMS!
Review №6
2022-02-27I was at dams couple months back in November. Purchased a Chevy Cruze from them. Here it’s February now car still runs great. Was there last week to purchase one of their pickup trucks. Very pleased so far. 🤙
Review №7
2021-10-11Purchased a car from them, spent $7000, have had it a few weeks and I was told it had new brakes and tires. Had to replace the brakes that started scraping in 24 hours, back tires are right at legal to sell used, check engine light came on within 24 hrs, had to replace the purge valve solenoid and gas cap. Get a new exhaust gasket, weld a leak and replace the flex pipe to make e heck ready. Strut has to be replaced and the car is not wanting to start up. The windshield fluid nozzles were broke, had to replace them, had to replace the air conditioning actuator, had no remotes, had to buy them and pay to get them programmed. They couldn’t even detail the car, took 8 hours to get nasty ness out of the seat tracks. I have pictures and receipts. It appears they know nothing about the maintenance on the cars they sell. I recommend staying away. When I messaged them about selling an unsafe vehicle he claimed again the tires and brakes were new and never commented once I showed him the rusty scraped up parts. Stay away I have put a lot of money into this car in a few weeks and it still needs more! I don’t know how to reply but this guys response is a joke, as I recall your gave me $1000 off for buying two cars. Not for mechanical issues. $13000 and $7000 was wasted, you did not know anything that was wrong with this car and tried to convince the guys there was nothing wrong with this car. Yes used cars are used but dealerships selling cars off the lot that were not even inspected or safe is wrong. I Have over $1000 in repairs so far to the car. My review stands. Don’t buy from these guys!
Review №8
2022-06-09The people there are nice and friendly. Our salesman Shelley was easy to work with and very informative on things about the SUV we bought. Told us about a problem and they had it fixed. Would highly recommend them.
Review №9
2022-07-12Definitely do not buy a car from this dealership. Dams Auto should be called Shams Auto. They knowingly sell cars that arent driveable. When I mentioned the issues that I was having with the car that I purchased they acted shocked and acted like the car was in working condition when it was sold to me. Even told me to take it to a shop and find out whats wrong with it and let them know. Little did I know they (the dealership) had already had the car inspected two months earlier and the inspection determined that the car had major issues and wasnt driveable. Yet they had the car on their lot for sale. Shady, shady and more shady. Please stay away from this place
Review №10
2022-07-16The Customer Service received from this Dealership was awesome day 1. Good used car…. Great service… bought a 05 Toyota… runs and drives awesome!!!