Dairy Queen Grill & Chill in Hartville
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Hartville, Stark County, Ohio, US
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Site: https://www.dairyqueen.com/us-en...
- Monday:10:30AM–9:30PM
- Tuesday:10:30AM–9:30PM
- Wednesday:10:30AM–9:30PM
- Thursday:10:30AM–9:30PM
- Friday:10:30AM–10PM
- Saturday:10:30AM–10PM
- Sunday:11AM–9:30PM
Dairy Queen Grill & Chill in other cities:
The employees are very nice and the place is clean but thats probably the only things they have going for them. The food is constantly under cooked. The toast is just bread with butter and barely toasted. The chicken is old half the time because they dont throw it out after making it, at least not soon enough that you can taste it going old. The fries can either be undercooked or extremely soggy. I personally wouldnt recommend coming here for anything other than the ice cream.
I just asked for a Double Fudge Cookie dough blizzard. I quite literally get one every single week. This time the girl who took my order was a young girl and she said “we don’t have that anymore.” I told her I think they normally punch in the ingredients and she said “we can’t do that.” She was very adamant that this couldn’t be done. I thought... okay? I just got it a few days ago and it was no problem..? No big deal I guess. So I settled for an Oreo fudge blizzard. How different can that be? It had NO fudge in it.... just vanilla, wasn’t blended all the way, and the ice cream had a coffee flavor to it.
This location might as well call their blizzards milkshakes because they’re always liquid by the time you get them… there’s a reason they don’t participate in the blizzard flip. I would pursue other options for cold treats. Today was my final order from this DQ in the foreseeable future.
Spent $25 on a meal for two, get home and our order is missing a $5 item. Call the location and they will not do anything unless we return. What is my time worth and fuel? Train your staff and put procedures in place to ensure your orders are complete before sending the customer onward. I didn’t decided to spend so much for a meal just to be robbed of my money for products I didn’t receive.
Always great service at this location.drive through is quick and efficient. I dont usually get a big order but it is always complete and done right. They carry a large selection of dairy queen items. I always have to get a six pack of buster bars. You never know when you just have to have one.
Just ordered a crispy chicken sandwich... Take a bite and totally grossed out when there is a long strand of hair between the lettuce and tomatoe. When I went in to show employers, they wanted to replace order however I wanted my money back. Not one employer or person who was in charged apologized. I will never go there again. 6/27/19 18:10 810 West Maple Street..Hartville
Total reviews rating 4.3
116 Reviews for Dairy Queen Grill & Chill 2023:
Review №1
2022-05-30Nice dine in. Food was good and ice cream delicious 😋
Review №2
2022-03-22Food was good . However Savannah the lady taking the order didn’t know what she was doing and tried charging me for honey mustard that should have came with my food . When I had asked if sauce was included in the chicken strip basket Savannah walked away from the counter and there were like 6 people standing around looking at me like I was stupid, until finally one boy walked to the back and brought me some honey mustard and apologized. I had no issue with paying for the sauce but wasn’t going to pay if it was supposed to be included with my food. I know it’s petty and stupid but thats ridiculous all that just for some honey mustard.
Review №3
2022-06-07We went through the drive-thru I ordered for seven people they got the order correct there was no problems with it I would say they get five stars Good job.
Review №4
2022-03-15Probably the worst DQ I have ever been to. The Blizzards here are never thick. You can literally drink them with a straw. Only 3 milkshake flavors. I usually drive to Akron to another DQ but tried to give this place one more shot. Big mistake.
Review №5
2022-04-18Always a pleasure to wait for hot, fresh grilled food & friendly face. Either to eat in or on the go.Thank you guys & gals for your services to the community.
Review №6
2021-10-05I have been going to the dairy queen for over 50 years. They never disappoint. Always busy inside or outside. Recently there has been a lot of construction on the street out front. Be careful of the rerouted traffic.Fall menu looks great.
Review №7
2021-12-01Amazing!! Food is always Fresh! I mean FRESH EVERYTIME! Staff is really friendly, not one person is there with a bad attitude which Im not used to. I thank the whole team Jared, Brian, and Hannah! Thankyou so much!!
Review №8
2022-02-10Had the triple A1 cheeseburger. Tasted like they use the zesty A1. Otherwise it was really good.
Review №9
2021-09-15Drive through for supper tonite. Very good chicken strip dinners. Staff very friendly and fast. But I’m am offended that the workers are not wearing mask or gloves for food prep. I won’t be back , makes me very sad as I’ve always been a DQ fan.
Review №10
2021-07-02This place used to be awesome. Now it’s old hamburgers with unspecified tough objects in them and ever higher prices. While the prices can’t be helped in this environment, serving bad food and causing your customers to feel like they should throw it out (I did) is.