Delivery
Yes
Dairy Queen Grill & Chill in Brunswick
Categories
Location on the map
Brunswick, Medina County, Ohio, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Phone: +1 330-273-2686
Site: https://www.dairyqueen.com/us-en...
Site: https://www.dairyqueen.com/us-en...
Opening hours
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–9PM
- Saturday:11AM–9PM
- Sunday:11AM–9PM
Dairy Queen Grill & Chill in other cities:
Comments (199)
Love the oreo royal blizzard with pb sauce instead of fudge. My kids love their ice cream too. They have great priced food as well especially their box deals
Very friendly staff. Restaurant was very clean. Food was hot and fresh. Many times when its busy and the drive-thru line is backed up just go inside its much quicker.
Who puts freaking trees and a birthday cake??? I said fall theme meaning flowers that a friggin tree never in my life had I had a cake with a tree at it and I’m 68 years old!$! I should’ve asked for my money back but I had to have a cake for my daughter’s birthday and my nephews birthday but next day. I’m so disgusted that I want to tell anyone that orders anything from Dairy Queen get a different Dairy Queen they’re horrible!!! The cake decorator really messed up. She knew it was a birthday cake with two names on it so why would you put a freaking ugly tree on it??? I really wanted my money back and nobody helped me!!! Not order a cake at Brunswick dairy queen they’re horrible and so are the people that wait on you !!! I told her how unhappy I was and she offered me no help.!!!
The experience wasnt horrible per say. The workers were relatively nice and the product was really good. However when it takes twenty minutes to get said product and the worker gets a bit snappy with me toward the end...it dampens the experience. Obviously I understand everyone has bad days and people have good days and bad days. I get it but I wouldnt not recommend this place but I would advise them to take some extra time for a wait.
Always get good service.The app is less than desirable. Cant select chocolate cone, or chocolate dipped, or ant blizzard made with chocolate. I hate vanilla ice cream. Cant pay with Paypal or Google pay. But like I said service and good food
Dont know sho the lady is behind counter with an overly large tank top showing her dirty bra and a child thats about 3 running all over and in cooking area barefoot is rather a turn off.
I pulled in with 3 other cars at the same time waited 10 minutes and I was next in line and they shut the lights off on the board. I heard the guy in front of me ordering and then it was my turn. The automated system came on telling me to go ahead with my order. Then a girl comes on telling me we are closed. I told the girl we were next.. and the light shut off the door says 930pm the web says 930pm and she said “ well we haven’t changed that I’m sorry we are closed” next time make sure you let the parking lot clear out then turn your lights off.. and to the employee yelling in the back don’t you get it we are closed. Well I woulda gotten it if you changed ur door signs and fix the web times!! We spend plenty of money there after baseball games and other things but not no more.. I’ll just go to the strongsville one from here on out! Shame on you guys!!
A huge thank you to the one and only Gabby at our local DQ for making my daughter’s ice cream cake dreams come true! She loved her cake and kept telling everyone that you wrote her a special note too! You are so sweet! Thank you! 🌈 🦄
I dont support monarchies but I do support ice cream and womens rights so I think this establishment deserves the 5 stars. Cool staff and cool ice cream.
Food was fast, fresh and hot! Everyone was very friendly. After we ate our dinner, we got ice cream. So yummy! Will definitely go back!
I am normally not one of these people and it is a hit or miss with this place.. but I understand young kids mainly work it and we all start somewhere! I love Dairy Queen and so do my pups :) but today while waiting for our ice cream I noticed through the window that an employee was cutting up a banana and touching it with her bare hands which eventually was placed into a customers order and served.. I’m assuming that is not protocol under normal circumstances but I’m most certain in this “pandemic” that the guidelines are a bit more strict in all aspects. Very disappointing. I love coming here but the thought of anyone touching my food with their bare hands.. yuck.
Went up there to grab a quick bite with the wife couple days ago. Was told to pull off to the side for a 5 min wait on a chicken sandwich and ended up waiting a half hour. Walked in and my food was sitting on the counter while the employees were conversating with each other. Come to find out the chicken was not cooked well and was very gamey.
Great flame thrower cheeseburger, had new York cheesecake blizzard. Prompt friendly service. Place is very busy
Very disappointed in the quality of their food. Bun was wet, burger tasted as if it had been soaked in water. No flavor, fries were cold. No one in the restaurant, 1 car at drive-thru, food was terrible. Staff was snippy when we asked for fresh fries, so we left, wont revisit.
Very good service we have been to this location several times. The team and management seem to work well together having fun and getting orders pulled together. We used to get the ice cream which is good but with the cheeseburger special that was recently going on, tried them and now have a favorite fast food burger stop.
Clean, friendly and excellent service. Love the variations seasonally of the ice cream menu..
I came in Wednesday evening last week and was not happy at all. There was a worker (I believe it was probably the manager) she was talking to a customer the whole time I was there and didn’t even greet me. Their conversation consisted of them talking about how masks do not work. This made me question how much safety precaution is being taken with my food. It made me very uncomfortable and I feel this needs to be addressed.
Didnt eat here this trip, but we have previously with varying results. This time was to pick up a birthday cake that I preordered online. Took 20 minutes, as the cake was not done when I arrived and they had to have someone decorate it. I got exactly what I ordered, but it was obvious that it wasnt ready when I walked in.
The food is always pretty good but come on, how do you justify $2.89 for a hot dog?! If I had had more time on my lunch break I definitely would have gone somewhere else. And theyre just regular old hot dogs run-of-the-mill. Nothing special. Almost three bucks.. Let that sink in. Never again!
I had rated this as a three star but had to edit it, as in the last year they have gone downhill. The food is still the same but they never get an order right. It is not a question of will anything be wrong, but how serious the mistake will be. Items left out, completely wrong items... on top of that, they are almost always out if something. Recently they had no fountain drinks. Did they mention this at order, especially as we were gettting combo meals which come with a drink? Of course not. When it did come up, we could choose from tea or water. Seriously, they were substituting water which is FREE for an item we paid for. We left. You are better off driving to Medina and skipping this place.
Went through the drive through and asked for a chocolate blizzard with cherries. The employee sarcastically to me there was no such thing. When I told them my husband got me one Tuesday they said it wasnt there. I then asked for a plain chocolate blizzard. They charged me over $5.00 for a cup of chocolate milk.
Brunswick Dairy Queen is incredible! They have a cake decorator named Gabby that makes incredible creations. It is very clean and staff is so helpful.
Whats to say? DQ is a favorite ice cream place and has been for years. Love their Blizzards! This place is clean and usually draws a crowd, especially on hot days. The driveway can be a little tight when busy. Great place.
I went through the drive thru and i said what i wanted and i was told to repeat myself so many times and then once i got my food only the drinks were correct. my ice cream was everywhere.
I have loved DQ for a very long time. Normally every location has some differences, but the quality of food is typically the same. Unfortunately, for this location (Brunswick OH, Pearl Rd.) the quality of everything deserves less than one star.The staff is incompetent, in terms of customer service and the food they provide. Normally when I get fries from other locations, they are falling out of the container due to being overfilled, which of course I appreciate. At this location, they are always less than full. With Ice-cream, when I order a medium, I get less than a small. They apparently never learned how to fill up an ice-cream cone, since this is the only location where my ice-cream cone looks like something a three year old would try to do. The ice-cream is almost always starting to melt even before they hand it to me. If I ask for it to be dipped in chocolate, they hand me something that is half melted, falling off the cone, and extra small in size. One time I purchased a cake from this location, it was already starting to show signs of being frost bitten, either by being too old or by them not monitoring the freezer temperature properly. Several of my friends have reported the exact same experience here.Update:I heard this place was under new management, so I tried going back today (4/24/16), looks like nothing has changed, still the exact same joke of service and food as always. From now on, I will drive the extra 10 minutes to get the the DQ options located in Strongsville or Medina. This location is an absolute joke...I hate to say it, but dont waste your money going here, there are plenty of other ice-cream places nearby.Update 2:Contacted this location online to file a complaint. No one contacted me back.
Food is always fresh! The staff is very kind and helpful. Drive through is always quick. Theyve never messed my order up. Just wish they were open a little later!
I like their ice cream. 😐
DQs are hard to find! Great food, great staff
This is the 4th time I try to get food from them and their fries are always undercooked, they taste literally raw. I ordered a 4 piece chicken tender basket today and I got fries that were so undercooked they still were cold. Now to top it off only 2 of my four piece were edible. The other “2” were 4 tiny dried out pieces of breading. I called them to talk to a manager and get a refund and the kid said he couldn’t find the manager and that we had drive back today or else they won’t do anything. Mind you it’s almost 9PM and they made us drive back TODAY and if we don’t make it before they close they won’t refund it. My husband had to stop in the middle of eating his dinner to drive back there with the basket and they wanted to remake it instead of refunding it to us. Honestly a serious place should have remade it and refunded us just for the hassle.Very disappointed with the unprofessional staff as well as the quality of the food.
Horrible. We just moved to the area and this location is the closest to our new home. We love blizzards and have never once had an issue with any other Dairy Queen weve gone to. We even preferred them to a Honey Hut which was close to us at our old house. Well, we have gone there a couple of times in the year weve lived here and let me tell you it is a nightmare every time. I understand that people have a bad day at work every now and then but this place is just one disaster after another. They dont even put enough candy in the blizzard. I even went as far to order extra stuff in it after a few tries and there still wasnt enough compared to other DQs Ive been to. The drive thru line is always horribly and unnecessarily long and when you finally reach the window the employees are just rude and you can tell they dont want to be there. I never write reviews like this and I try to give people the benefit of the doubt but these place just appears to be horribly run from the top down. It looks like we will be a honey hut family for now on since they are once again close to us. Its a shame but I refuse to pay for poor products and service over and over again.
We love their blizzards and every now and then get their hot dogs. The only thing my daughter complains about compared to other DQs is that they dont mix much of the toppings. She usually says it seems like its all ice cream.
Love this place and I always go here for blizzards and cakes very helpful workers and always clean
Well food took forever. Lady gave me drink carrier funny so I dropped a drink. Whatever no issue. But I heard her right by the window making fun of me for dropping the drink. Maybe next time dont talk bad about customers right next to the window.
Are you joking? you don’t know how to spell happy birthday
I’m super depressed they closed down. I loved getting ice cream after a fun day at the beach. I hope they re open soon. The place was always busy but couldn’t find the right people to go to work. I don’t understand it’s in a perfect location. How hard is it to run a Dairy Queen??? Super disappointed
Nice night to take my wife out for blizzards.
On a Saturday night, we pulled up with four school buses filled with high schoolers and the staff here did a great job getting food and ice cream to all the kids. Really appreciate their great attitude. Thanks!
Dairy Queen is always a really fun place to eat. Its good food and dessert quick and easy. I have never had a bad experience there. Good people with good service. Great
Really nice...fun and friendly place
This location does not know how to mix a blizzard.very frusterating that every time the is only toppings on the TOP and not mixed it....got a cookie dough blizzard and more than half might as well be a wendys frosty..need to better train these teensUPDATE 04/18/2019i guess it depends on whos working, ordered blizzards tonight and all 3 were fantastic!great job guys😊
Service was really bad they acked like it was inconvenient for my family to have stop there i will not be returning could have spent my money somewhere else. And they didnt even have what my kids wanted and didnt give me a chance to look over the menu and was pushing me to order. Need to work on customer service or close.!!!!
Overall decent. I mean who doesnt love DQ? This location is not my favorite though. It seems to always take way too long. No if there is 10, 2 or no people ahead of you and even if you are only buying something that is premade in the freezer. Spoons are often not given. Hate going through drive through because for some reason the employees working drive through are never as nice.
Amazing changes have been made in the last couple months. My family use to hate going to this DQ because they were slow, unfriendly and understaffed. Now this place is friendly, has great customer service and fast!! If you had a bad experience before, give it another chance because the new owners have done an amazing job at turning this store around.
Usually love dq for icecream,but we were hungry ,got 2 hot dogs ,they were very bad looking and tasted very bad . They looked old and everything from hot dog to chilli was dry,yes even cheese. Very disappointed
Sent my boyfriend to get me a cupcake ice cream and I am unfortunately allergic to chocolate. The cupcake ice creams have chocolate it them, all I wanted was one with all vanilla ice cream in it. They told him they couldnt do that because the ice cream had to freeze. Now I understand ice cream has to freeze but an allergy to chocolate isnt uncommon! They should make some without chocolate! So I basically spent 3 dollars on a scoop of vanilla ice cream and some whip cream because thats all I could eat.
The last three visits to this location on Pearl Road in Brunswick have truly been awful. I kept returning thinking it was a one time thing but they have messed up my order completely every time. They forget items that are ordered, they give me things that I didnt order or they give me the wrong sizes. I also ordered an arctic rush and they didnt even put the Correct flavor or enough syrup in and it was just plain slush. While waiting in the drive through for over 15 minutes for someone to actually take my order they made me repeat myself at least five times and they were very rude. When I got to the window it was another five minutes before I was even acknowledged because there are children working and they clearly care more about laughing and screwing around than helping their customers and making sure they make orders correctly. Ive never been so dissatisfied with a Dairy Queen before in my life. My boyfriend has had the same awful experiences every time he has gone to this location also. I will be e-mailing corporate because I was charged for one size and given smaller sizes and missing items from my order. I truly hope that someone looks into this because its giving all of the other dairy queens a bad name. The fact that on google this Dairy Queen has 1 star out of 5 should be a huge red flag to management. I think that a team of circus animaIs could run this location better than whoever you have in charge of it now. Im questioning whether or not the person running this place is a high school graduate. Rain Man could operate a Dairy Queen better than this one is operated. I will never go to this Dairy Queen again because I will be going to Honey Hut where I am served the correct order, in a timely manner, by friendly employees.
This is the slowest ice cream place ever. The young girls who work there can care less. I have sent e-mails to corporate and have received zero response.My children never ask to go here for ice cream because the know what horrible service this place provides and they are 6 and 8 years old. This place is a joke. And this is coming from someone who gets ice cream multiple times per week. I have considered driving to Medina for DQ.
Its DQ! During baseball and football seasons in the evening, they always seem to be way understaffed. And not very organized we waited 40 minutes after paying for our order. It was also my daughters birthday, otherwise we wouldve asked for a refund and left. they claimed it was that long because they had to do the drive thru orders before anyone elses. Thats bad service, orders should be processed in the order they come in.Other than that, theres
Great! Staff was friendly, prompt - even though they were slammed with a line going out the road. They were troopers and friendly. Good was great
2020. Yet another disappointing visit to the worlds worst DQ. After a long wait in line, I am informed they have no cones. No sign on the door saying anything about that. Would I instead like my cone in a cup? Oh sure, I will just take a sad overpriced bowl of ice cream instead. NOT. 2018 I would say this is the worst DQ I have been at. Portions are incredibly tiny. I got a small sundae at the DQ by my house in Lakewood that had more Ice Cream than the large I ordered in Brunswick. McDonalds down the street has better ice cream and isnt such a rip off.
Hot fresh food, fast service, and an awesome staff! The store is clean and inviting. You can tell the new owners have really turned this place around. I will definitely be a frequent customer at the Brunswick location.
This is the absolute worst dairy queen Ive ever been to. The drive thru wait was exceedingly long, and that was with only 2 cars in line. They wouldnt honor my bogo blizzard coupon, and then we finally got our stuff, 3 cones and 1 blizzard, and the serving sizes were ridiculously small. Almost just asked for our money back it was so bad! Will never go to this DQ again, would rather just drive into Strongsville or go to honeyhut
The new owners have really turned things around at this DQ. My family and I used to avoid this DQ but we decided to give the new owners a shot. The new staff and focus on customer service was a very welcomed change, so glad we can start coming back to this DQ.
This adress treats doordashers very poorly. Make special rules banning dashers from drive-through for no reason given.
Gabby the cake gal is a freaking treasure! My custom cake order is beautiful. She nailed it.
You would think they are making rockets in there with the way everyone runs around confused and taking forever. How hard is it to make a blizzard??? does it need to take 3 people and 15 minutes? the average worker there has an IQ of about 30 and there is always a long wait. I guess thats what happens when you hire a bunch of 15 year old girls to run the place. I ordered a cookie dough blizzard and they gave me a milkshake than they laughed like a couple of ditzes and took 10 minutes to make my blizzard WORNG AGAIN and finally when they got it right they gave me the wrong amount of change and forgot to give me a spoon. Its mind boggling how dumb the employees are there.
Waited in line to order for my family and the staff was very rude , as if it was an inconvienence we were there to spend our money . Which it turns out it must of been as a group of the staffs friends walked in. drinks and icecream look as if they were on the house and party was on except the other two families and mine were not invited . Not that that bothers me but just how the staff was so rude to us then moments later all smiles and chipper as thier friends appear . Honey hut or i will take the drive to the friendly folks in medina . Not to mention two of bruswicks finest from the fire dept. Seemed to have put these girls out of thier way for a simple request on a shake . Lost a customer
Probably the worst Dairy Queen. They never get the order right, always missing something or very little toppings.
My husband and I go there quite frequently to get blizzards which are delicious but the last several times the toppings were only mixed on the very top part of the ice cream and the rest of it was just plain ice cream this seems to be happening all the time its not mixed all the way through turns out to just be a cup of ice cream with the toppings on the top.
I ordered their new frosted animal cookie blizzard. Couldn’t really taste it and was a bit too sweet but otherwise, delicious. ✨
Two times now I’ve gotten a blizzard that wasn’t completely stirred right, half of it is the blizzard I ask for the bottom is nothing but vanilla ice cream. It wouldn’t be a big deal but when I’m paying 5-6$ for something I expect it to be at least made correctly. Very disappointing
Went for a school fundraiser. Great place. Wonderful staff. Fantastic owner.
I get such great service when I come for lunch. I order for an office so I always order big. The people that help me are SO KIND! I am always impressed.
Staffed and run by children who care more about each others lunch they bring and boys theyre dating then working. Rude, slow and clueless. Ive been here 4 times thinking each time might be a fluke. No. Its just the most horribly run location Ive ever been to. Ill drive 5 miles out of my way to go to another (I live right next to this location ). Avoid this place at all cost.
My experience is always great here, lovely blizzards.
When i used to live in Strongsville, i used to go to the DQs in Strongsville and North Royalton. Never had a problem with wait or taste. Every time i go here it is at least a 3-5 minute wait per car and the Moolattes are undermixed and lack the LATTE flavor. Today i got a small mocha moolatte, and half of the moolatte was white. Please never go here.
Great food and ice cream. Out with family. Employees great. Service wonderful.
I was served cold fries i told them i wanted new fresh fries the reheat the same fries they gave me the first time in my chicken finger basket and i also got another medium frie and cheese burger and the fries that came with that were cold so i will probly never come back to this dairy queen cant believe they think there customers are that stupid to not relize whats going on very poor customer appreciation......
Some of the most underrated food ever. Absolutely delicious. These guys blow other major fast food chains out of the water.
Over priced, rude, and gross. My husband and I have tried to get a quick bite a few times, with the kids, always a fail. Absolutely horrible.
Got my dog a pup cup for his birthday and I got the blizzard of the month ,cant go wrong with ice cream all year thru
Good place for ice cream. We prefer the local places but they are not open as late. Overall its a good stop to that lateish night craving for ice cream.
The last three purchases at this dairy queen have been a disaster. Their quality has taken a dive. The blizzards have changed and their toppings to ice cream ratio is way off. Will not go back...Not to mention their service, gotta let their parent company know,,,,
Very good ice creamUnfortunately when theyre busy service is awful.Mostly young kids as workers, wish companies would mix in experienced workers in with younger kids.
Went through the drive-thru and my pretzel sticks are missing the queso dip and my 1/4 bacon cheeseburger is missing tomato and cheese. Disappointed with this experience.
They make the best medium-sized Strawberry Shake With Extra extra Strawberries..yummo
Food is decent. Prices are reasonable. Just have to watch the chicken strips, sometimes they are really small.
Nice place food is pretty good ! The workers are super cool and help full . 100 % recomend..
Relatively quick service and wonderdul food. Nice place to come with friends
Amazing ice cream and the blizzard are the best thing ever also fast and friendly service! A++!
Its food
Love their boxed cones.Also, grillburger was delicious today
Fast, friendly service. I love the dqs with the grill items
Very fast service, friendly workers, and great food! Highly recommend!
Ever one had a mask , and was so plesent kind and I loved the cashear she had the GIGGLES
Very slow. dont go here at lunch IF you have to be back to work at a certain timetook me 20 minutes to get my burger meal.
Good service, better food, great ice cream
Parking is a little tight, but you forget all about that when youre digging into your Peanut Buster while you are sitting in their dining room.
Not bad. However my wife and i got 2 blizzards and we were both sick after until tje next day.
Went for free ice cream day. Loved it! Great service
The staff at this location is great. The facility itself is just average.The speed in the drive thru is slow.
One of my favorite places for burger fries and ice cream try the Banana Split is damn good
Everyone wore masks and seating promoted social distancing. They also had kid size Blizzards.
Why the hell do they not have Dr.Pete as a beverage option?!?! DISGUSTING
They need to open their ears. Had to go through the line twice.
Great service. Everyone is very nice. Food is generally good.
Great deal after 8pm. Two medium sundaes for $4.00. YUMMO!
This Dairy Queen is super slow and never gets my order right. Ill drive the extra 5 minutes to the one in Southpark Mall from now on.
Great staff and service. They focus on the customers and the new owners really have turned the place around!
I always have a good experience here. I usually dine in and find the staff cheerful and helpful.
Great people, I used to go there every day for lunch because of them
I wanted food and they didnt have fires, so that kinda sucked. But they have good milkshakes.
Fish was old and couldnt be eaten. Dr pepper was awful. Wont go back even though it is close to the house.
Hot dogs are good. Husband likes size of cones.
Good food but horrible service! Takes forever and then forgets our drinks.
Kind of slow service but good food & nice employees!
My blizzard was a melted mess they didnt give me a lid and it got all over the inside of my car.
Great Dairy Queen Except for there prices are higher here for some reason
Ice cream tasted like ice with white food coloring. Store was clean, and friendly.
They take absolutely forever. If you go through the drivethrough, plan on being there at least 20 minutes.
Great customer service, food was great, nice clean environment
Its a great place for a cold treat and for familys to spend time together
Its a dairy Queen, it is run better than most and has a helpful staff
We tried the tasty chicken and waffles combo. Good choice!
It has very good food and i love the chicken strip baskets
Love this place! Great onion rings!
Solid & reliable. Food is cooked promptly and is typically good.
Drive thru is always correct with their orders!
Best blizzards. Plenty of flavor. Speedy service.
They are the slowest and so rude, takes about on average over 20 minutes to get your food and that is when no one is even in line !
Love me some dq. Those chicken straps are bomb
Fast friendly service! Great food!
I love the way the bend over backwards to make their customers happy.
Theyre always very friendly. And the price isnt bad
Always had pleasant visits here. Lines moved quickly.
Great place for ice cream treats!
Great food and friendly staff.
They did flip my blizzard over and I complained and I didnt get a free one!! 😡
This dairy queen was good it hard to get out of. Price are ok
Ice cream cone fulfillment never seems to be filled accurately
Very good at making blizzards :) I love this place!
Best Banana Splits and Peanut Buster Parfaits!!
Always polite staff n always clean
There vanilla ice cream taste like ice with a little coloring
I like.it.I.was.even.offered a free icecream cupcake
Under new management. Service is fast now and very friendly.
Delicious hotdogs with many toppings to choose!
Dairy Queen is great all the time of the year.
Extremely long wait, 15 minutes, didnt offer anything for wait or a simple apology at the least......
Loved it here very friendly staff
Was able to go in and order. A plus when on a motorcycle
Everyone was super nice and service was excellent!
They have the $5 and $6 deals and of course the Ice Cream
DQ awsome ice cream
Its Dairy Queen, its always good.
Friendly staff, good food.
Slow staff always mess up my orders
Lunch menu is good value
Wish they had more menu choices for meals
Delicious ice cream!
On a summer night the line is backed up into the street
Good food
Ice cream and food two greatest things ever
Its good but not great its dq
Its friggin dairy Queen, its good
Everybody loves dairy queen
Very very slow and they were confused
Excellent Blizzards and service
Accurate drive thru
Good service friendly staff
Im a sucker for a blizzard.
Its D Q customer service is okay.
Whats not to like about Dairy Queen.
Fine fast food quick
Always good and happy staff
Amazing food
Best fast food burgers
Peanut butter parfait! Yum!
Quick serves! Newly remodeled.
Customer service not the best.
Love me some ice cream
Great icecream cake
Best icecream cakes
Love to shop local!
Dairy Queen is always good.
Clean friendly fast service
Its good
Good stuff! No wait!
Very efficient and clean environment
Great blizzard Butterfinger Heath.
Nice place to take the family.
Best burgers in town!
I love there icecream
Good food and good service.
Kids running around playing.
Manager was very friendly!
Great food
Fries were cold
Always so friendly
Total reviews rating 3.9
199 Reviews for Dairy Queen Grill & Chill 2023:
Review №1
2022-07-18Stopped by this location to grab a shake after the Guardians game. I absolutely love their marshmallow milkshakes. They are delicious. This location was hoping at the time I stopped. But they had my shake done in no time. They were training a new girl and were polite and efficient as well.
Review №2
2022-07-21Terrible service, rude staff, not worth your time --- go elsewhere! My mom ordered a salad and rotisserie chicken from here and she received measly portions. I would not even call what is in the picture a salad, it was more like lettuce for on top of burgers.
Review №3
2022-03-19I was pretty disappointed with how my cake turned out. I asked for the first picture exactly, they said they’d have to smear the pink and blue icing and not do airbrush which I said was fine. I didn’t think it was a very elaborate thing I was asking for. There was nothing I could do after receiving the cake because I needed a cake and the party it was for was in 3 hours. Everyone raves about the decorator at this location and unfortunately they just did not live up to my expectations. I could have done what they did at home. But that’s my fault for having unrealistic expectations for a local DQ. Won’t happen again.. a plus for the amazing customer service from the kind girl working the register, but I won’t be going there for custom cakes again
Review №4
2021-09-09While taking our order through the drive-thru was good.l, but the getting to the window asking two people to their face for my golden retriever for a small cone they just looked at me like I had three heads. Never had a issue with a dog cone before at other locations but this one was a little disappointing even for my dog who didnt get anything. Wont be going back there anytime soon.
Review №5
2022-03-18Definitely won’t be going back any time soon. Got our cheeseburgers and fries right away but took them 20 minutes for our blizzards.. and then they finally got them and asked if we wanted them bag and I said sure and the guy put one lid on one and then set them on the counter and walked away doing absolutely nothing. I didn’t realize that they were on the counter behind the register so when we saw them we just reached back and grabbed them and walked out.
Review №6
2022-04-18Their early mid shift crew is seriously the best. Always go above and beyond for their customers. Good for you guys, you’re doing great
Review №7
2022-04-09We waited quite a while for our food.then Our food was cold when we got it,but at least they were really nice about it.
Review №8
2020-10-14Love the french fries milkshakesVery good customer serviceNice cakes!
Review №9
2020-07-08My review is a few months late but they did an amazing job with my sons birthday cake. I called and asked if they could do something with both sharks and dinosaurs (my sons 2 favorite things). We were blown away with how much time and thought went into this cake!
Review №10
2022-06-06Always a fan of the chicken strips basket, the local kids usually working there are always friendly. Bring back the dennis the menace toys😌