Custom Auto World in Alliance
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Alliance, Stark County, Ohio, US
Site: http://www.eganscustomautoworld....
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–7PM
- Sunday:Closed
This place is a real joke. My husband is on the car title loan and hes going through myself and my parents to get a hold of my husband. As soon as I pick it up things started to go wrong. My back seat buckles was in the seat and only two was showing was I have to put my infant by the car door with the base and the other two in the seat belts with the buckles showing. And my gas reader was showing E when the car was full try to get it look at and didnt look at it and just say that it was the fuel pump and it wasnt. And the speed controlled was taking out. Thats only a small list of things that was wrong. Blake is really rude when he calls you he wants to talk to you like you stupid and likes to hang up on you. My parents went through him and got a station wagon from him and the car was lacking and it smell really bad. Im the second person that went through him in Im wishing I never did.DONT GO HERE!!
This place is a joke!! DO NOT BUY FROM HERE!! Bought a 2000 bonneville and right away the brakes went out...then the steering the tires the cv joint the shocks were broken and the list goes on!! Dude flat out lied and said it had a/c and there is not even an air compressor!!! Now hes saying well I didnt know Im not a mechanic!! Well it is ur job to know and if you didnt u should have said that!! Now im stuck with a car that Im paying more than double its worth and putting new parts on weekly! Not to mention its a death trap for me and my 7 year old daughter!! Im gonna try to take him to court but who knows how that will play out!! Take my advice and go elsewhere this is by far the worst car I have ever purchased and I have never felt so screwed over in my entire life!
Would not stand behind the vehicle to fix it after it was wrote on the receipt that he would it was they 3 times but still not fixed said he would not put any more money in it. took it to another garage the work they said was done wasnt if you would ripped buy a car here
Got a 2004 Chevy Cavalier with 39k miles on it 2 years ago. its still running great and only a wheel bearing has went bad on it.
My experience was really good here got a 2008 Ford Focus and couldnt be any happier with the car and service they offer!! Thanks custom!
Dishonest, weak on customer service, lacking knowledge of products.Said my experience in sample words.I wouldn’t buy here nor sally.This comming from a person that’s a HVAC tech and with experience with working on cars.
Great customer service. Great detail services. Would buy another vehicle here!
My son went to get a vehicle there. He says theyre great there.
Roger Blake is so good with customer service. I highly recommend if you need a U Haul.
I have bought 2 vehicles from here very honest very good prices and they go that extra mile to make their customers happy!!
Hands down the nicest man on the planet! Great service, highly recommend! Loving my Chevy Prizm
Great value and excellent work done by custom auto world. Would reccomend highly to everyone
Great place to rent a U-Haul! Cant beat the service and the price.
Not a good place to get a car they are so rude and was joking around about my and my boyfriends life don’t go there they will sell you trash and junk
Blake is always so nice and works well with you and is understanding
Blake is a great help and will hook you up with exactly what you need
Best detail center around. Quality work great prices.
Great place everyone is very nice would highly recommend custom world
Best place around
Some really good guys who go out of their way to get and keep you on the road.
Rented a u-haul. Excellent service.
Dishonest is all I can say! Stay away!
I worked for them and never got smh...🤔🤔
A sold us a bad car
Rented a uhaul
Also Hauls are for rent.
Total reviews rating 4.1
36 Reviews for Custom Auto World 2023:
Review №1
2022-05-22Never rented a U-Haul before. Very friendly and great customer service. Love the longer hours for those of us who work. Would definitely recommend!!
Review №2
2022-06-24He’s awesome. He worked with me when I was having problems. He’s super awesome. Appreciate him so much
Review №3
2021-12-15They have helped me and my grandmother over many years with great cars, only reason went through so many is because of wrecks my fault and other peoples fault but they have been there especially Boyd. Great great guy.
Review №4
2020-07-28Blake was not only amazing at his job, but also has the best customer service skills Ive seen in years! I dont do reviews unless extremely impressed. Absolutely loved all his comical personality and jokes! Made the experience of moving across the country a bit more pleasant!!!
Review №5
2021-04-01I bought a car from this dealer and after like 1 hour driving it, the check engine light came on and i went to the mechanic and checked it with the obd2 scanner and said it was the catalytic converter so i said ok maybe is not a big deal so when i check the price of the catalytic converter goes from $300 to $975 and they said the car WAS IN PERFECT CONDITIONS MECHANICALLY. Thanks for ripped me off tho.For my experience, this people disconnect the battery and connect them right before a customer go to see a vehicle, so in that way it will reset the computer and you wont see codes and they will come on again when you drive between 50 - 100 miles. So DONT BUY FROM THIS DEALER OR MAKE THEM GIVE YOU WARRANTY ON EVERYTHING JUST IN CASE.(by the way my issue isnt that the car has that problem, my issue is that if the car has a problem AT LEAST give the people a discount to honor the fixing tho or at least tell them although they wouldnt buy it but at least youre honest)
Review №6
2020-06-15The man who goes by the name Blake would be the main reason why I would tell everyone to go here if you need a Uhaul! I was in the middle of a messy closing on a home and moving from another when we bought and sold and he worked with me through countless closing date changes and was always kind and professional about it! And if I ever need a Uhaul again I will gladly be contacting him! If you see this for everything Thanks man!
Review №7
2019-04-05Great customer service! Blake went above and beyond for us with our Uhaul rental. The staff was very friendly, quick, and helpful with our last minute needs. I highly reccomend Custom Auto World for any automotive and or uhaul need! Thanks again Blake!
Review №8
2021-10-08Great place to deal with Blake was very helpful we have used them 2 times now and they are very professional and helpful. We will be back again.Thanks!
Review №9
2016-08-24Awesome Staff.. Very polite and honest. They even showed and made a copy of the Car Fax. We just love our Ford Escape. Mr. Egan (Owner) even drove my wife home. She purchased it as a Birthday Surprise for me.
Review №10
2017-08-02Seen truck on web site, Called for details. Could not make it till 7:30 and lot closed @ 7:00 pm. Manager stayed over and waited for us. That did impress me. Showed up went for test drive discussed the truck when I came back. Left a cash deposit finished the deal the next night after work..Will definitely return and recommend to my friends at work.