Wheelchair-accessible entrance
Yes
CubeSmart Self Storage in Solon
Categories
Location on the map
Solon, Cuyahoga County, Ohio, US
Accessibility
Crowd
LGBTQ+ friendly
Yes
Phone: +1 440-703-0778
Site: https://www.cubesmart.com/ohio-s...
Site: https://www.cubesmart.com/ohio-s...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:Closed
CubeSmart Self Storage in other cities:
Comments (85)
BRAD!!! He was so helpful when we were moving in. He gave suggestions on how to stack our belongings and even helped us arrange. Brad is a very kind and thoughtful man. I’m always telling my friends and family to use CubeSmart and call Brad! This was a great experience!
I’ve been using this location for about 5-6 years and could not have been more pleased with my experience at this location. Facility is kept clean and management is super. The manager Brad is great, he would go out of his way to assist you to make sure you are well cared for. Superb customer service that should be a model for all. I had moved out of the area and left some stuff in storage...It was comforting to know that I did not have to worry. I recently moved my stuff out of storage and I was not able to be there the day movers showed up. Brad said not to worry, he’d be available to assist the mover. That was a big help and relief for me. Brad is the best!!Highly recommend this location for storage needs.
Very friendly, patient and helpful. Storage area clean and easy to get into and use.
Our experience with the Solon CubeSmart has been top-notch. Brad and his team go above and beyond to provide excellent customer service. The facility is safe, secure, climate controlled, and spotless. Love that I can drive into the building to move items in and out of storage in comfort regardless of the weather outside. I would recommend this facility in a heartbeat without reservation.
Staff was super friendly and helpful when I first moved my items into the unit. They return phone calls quickly when I had questions. Overall I do like that I can drive my car into the building and not worry about rain or cold weather when I was packing and unpacking. Overall, great service!
Shamorya was very professional, and helpful. Our move in process was seamless.
Brad is very helpful, keeps a clean shop and is very enjoyable to work with.
The manager Brad was so helpful and accommodating! If I ever need to store stuff again I know where to come. Facility is super clean and organized- also indoors so moving in any weather is easy!
The manager Brad was who made my experience so good Brad answer all my question and helped us to pick out the correct items that we needed. He was always friendly and polite and the building was always clean.
Great location, easy access and very nice facilities. Site manager is very easy to work with and goes out of his way to help with location, moving, etc,
Service by manager, Brad. cleanliness of facility.
Great location! Excellent layout! Fine security! Handy access to storage unit! Brad was very helpful in finding the right size unit and getting us set up! Paperwork was quick and easy! Very positive experience! Highly recommended!
The manager Brad is so kind. The facility is well organized. I will definitely recommend to my friends
Needed to use an out of state facility for a few months of storage. Easy enough, plenty of options similarly priced. The difference; Tiffany. Its one thing to be competent, its another to make a fairly mundane experience into a genuinely pleasant one. Questions? Anticipated and answered. Flexibility? A necessity considering the out of state requirement. Once again, totally on point. If you need an indoor, dry and climate controlled facility in greater Cleveland, look no further than this one. Well run, with convenient indoor loading and pick up areas. Add exemplary customer service through Tiffany and Brad and do yourself a favor. Pick this one.
Great place very clean. Love that you can pull right in and unload your things, especially in Cleveland winters. Also feels very safe. Great manager, got us set-up quickly.
From start to finish CubeSmart/Solon provided such impeccable customer service. Brad was prompt, professional, efficient and extremely polite. CubeSmart/Solon went above and beyond to be sure that storage was one less thing that I had to worry about. To top it off, I literally searched all over for the best pricing and no one could beat CubeSmart Solon location. Thank you guys again for this stress free experience!
Having this is Solon is fantastic. We store an RV here year round and it’s clean, safe, and convenient. Brad, the manager, is helpful and easy to work with and has great service for what would often be a low service business.
Great staff, great service and very well kept and clean facility!!! The process from beginning to end was painless and easy. Brad treated me like he knew me forever. I would recommend this business.
Excellent indoor storage facility in Solon! The drive through option is truly a lifesaver as you never need to worry about the weather. And there are lots of carts on hand to move items from my van to the unit. Brad keeps everything extremely clean and well maintained. And he is always eager to help me whenever I need it. I am in an out often due to work so having my own key code to enter and exit the building is convenient. Knowing the lights will come on after hours (due to motion sensors) and that there are cameras everywhere mean I always feel safe as well.
Many friends recommended this location because of the value of the services and the manager Brad . Brad is simply outstanding and is the key to making this a perfect 10 ! I will continue to refer others as well . Please recognize the exemplary service .
We are so happy with our experience here! Tiffany is amazing. She is always so helpful, kind and professional. Tiffany is resourceful and has gone out of her way to assist us. Thank you so much again all the help. I recommend this cube smart!
The storage facility was clean and secured. The manager worked with me to change my storage unit to another size with no problem. Very good customer service. The rental is relatively expensive but I needed the unit for just one month so it worked out for me.
Brad was extremely helpful, great service. Being able to store and park inside the climate controlled facility is an enormous plus.
Ive had a working relationship with the management here for years. I can honestly say that this storage facility and staff always go above and beyond for customers. I would highly recommend this place for your storage needs. It has docks and you can pull right in to the facility. Very easy to access your unit
Great first impression of CubeSmart Solon. Brad has been extremely helpful providing information about the location, and even stayed late to orient us on our first visit. The facility is extremely clean and accessible, with dollies to help move items into storage. Nicest storage facility I have seen.
Brad and Tiffany could not have been any nicer and accommodating. It is stressful to move an entire house into storage but their patience and compassion made the process smooth and stress free. The facility is so clean and nice and well secured. ThanksBrad and Tiffany!
The site is very clean and secure. Everything is as good as advertised. We are most impressed by Brads professional and helpful attitude. We will only store at this site if needed in the future.
Bradley at the solon location was amazing very patient with me and explained everything in detail thank u cubesmart
Stopped in at the Solon Locations #5616. Brad greeted me, gave me a tour and the only experience I could equate would have be like Goldilocks & the 3 Bears to see what the place had to offer. In the future as a tenant over half the tension of schlepping stuff in and out is negated because - it will be just right.
A great experience! Brad was so helpful and made the process so much easier and less stressful. The reviews I read about him and the facility were spot on! He couldnt have been any more energetic and wonderful to work with.
This place is fantastic! The storage area/areas is/are very clean and feel very safe. The staff is unmatched; Tiffany and Brad not only took the time to ask what my needs were as far as storage space/ duration, but took great pride in doing their very best to ensure I was receiving the optimal combination of storage options and price. In times where it feels most are just doing their best to get by, these two seem to really care that your experience here is the best it can possibly be. CubeSmart is lucky to have such nice people at this location!
Storing my belongings at CubeSmart was an absolutely fabulous experience! The place was climate controlled and had at least 35 (probably more), security cameras to insure all your belongings are safe, as well as you are safe coming and going. You have your own access code to get in and out of the building and the 1 time lock you purchase when you sign your contract for your personal locker, is never used a second time to insure further security. I highly recommend the facility in Solon, Ohio. You wont be disappointed.
Great place to store your stuff, especially since you can drive indoors and get out of the weather! Brad, the facility manager, is top notch and always willing to help out and go the extra mile for his clients. Dont bother looking elsewhere, this place is the only place you need!!!
Great place! Brad was really helpful and friendly. He wants you to be happy. Clean, secure storage. Love that it is climate controlled too.
Really superb facility and staff! To find a drive in climate controlled facility was perfect for our needs... The customer service is top notch- Tiffany was particularly helpful. Thank you!
The Manager Brad Horne was always helpful if we needed something. The location is convenient to our office.
I went in cubesmart storage in Solon and it was a great building The 2 workers were great Charles booker and brad Horne I would refer anybody to this facility absolutely outstanding
The young man that helped me was extremely nice. helped me change my password, showed me around. explained everything. I would highly recommend.
Working with Brad was a pleasure. The CubeSmart facility was clean, well kept and offers amenities such as restrooms, carts and dollies and best of all you can drive your vehicle in one door and out the other without having to deal with any weather. Thank you Brad you are a pro.
Brad and Charles both are so helpful. Great location with perfect staff.
We needed a quick storage solution for a fast move. The Cube Smart in Solon not only had the nicest facility we looked at, but Tiffany and Brad made the experience positive and actually enjoyable! Thank you. Keep it up!
Charles booker was a great helper when I came to the cube-smart even tho I didn’t rent one I would definitely recommend someone to go to this cube-smart
Out standing customer service. Clean storage unit thru out. Outstanding location easy in and out loading or unloading. Brad Horne general manager asset to CubeSmart keep up the good work!!
This was the first time I need a storage unit. It could not have been better, right from the beginning everything went perfect. The entire storage building was clean and orderly. All of my questions were answeredI could not have been happier.Thank you for a most pleasant experience,Jim
CubeSmart is a great concept, I love that I can pull my car in and there are carts available for me to use all of the time. Brad & the team are so accommodating & friendly. I would highly recommend them to anyone!
Brad and Charles are excellent to deal with. Great facility and great people.
Well light so Im not scared about going in at night alone. Its one of the cleanest storage places Ive seen.
My husband and l had a very great experience and move at this fantastic facility. Frank made it very easy. We are happy. Thankyou.
The customer service was awesome.
This place was perfect for us throughout our moving experience. Store 5616 was clean, accessible and climate controlled. Highly recommended!
Top-notch, very clean facility! The manager, Brad, is a local guy, who offered lots of help and suggestions. He takes great care of his customers.Thank you Brad.👍
I have noting but great things to say about this facility and the manager Brad. He makes sure that whatever you need is done and it’s always clean in there. Best storage place ever.
Great and clean facility. Brad is very helpful and attentive. Highly recommend.
Tiffany and Brad were incredibly helpful and nice. Never felt pressured or rushed. Being able to drive into the facility is a major plus.
Brad is awesome. Worked with us on storing some very unusual product on short notice.
Top-notch, very clean facility! The manager, Brad, is a local guy, who offered lots of help and suggestions. He takes great care of his customers.
Brad at store 5616 is very helpful and nice. Made my moving experience super easy and fast.
I love it it’s so clean love the security I recommend this place to anyone and they got me in with such short notice 😊😊😊
What a disappointing experience attempting to rent a storage unit. After receiving a written quote from facility manager Tiffany, general manager Brad would not honor the price within the time frame planned for the move. Brad became quite belligerent and unpleasant to deal with saying prices could vary daily. Tiffany did a great job trying to save the deal but unfortunately shes not the one in charge. I also had an issue with the poor lighting and climate control which is really only heat.
This is my 8th or 9th storage unit experience with various companies & locations around the country. The location manager at Solon Cubesmart, Brad, is not only a perfect example of the superior skills & demeanor one can always expect from Cubesmart corporation, but he is also highly attentive in anticipating the needs and conveniences of his clients. It should be no wonder that his facility is at near-capacity. His accommodating courtesy is making a stressful time so much less so. Grateful I chose this location!
Great customer service. Very clean and well organized facility
Good costumer service. That’s all I got
I have been in business for over 30 years and have dealt with many vendors over that period of time.My experience with Brad the manager has been nothing but professional.If you have a need for both personal or business I highly recommend you stop by their facility it is clean and secure.
Unfortunately this does not give you the option of “zero” star! Therefore, I was forced to give a star!! This facility is extremely poorly run!!!!! I have never done business with more incompetent people. Mike, the person who answers the phones and sits at the front desk resides in LaLaLand! When he says he’s going to be there he’s NOT. Then you’re forced to call him which turns into a comedy of acts! He forgets, he’s at lunch and will be right back. Then he calls to give another excuse why he’s not right back. It goes on and on and on and on. You need to speak VERY SLOW to the point you forget why you even called to begin with🙄. Not to mention they are EXTREMELY expensive!!! I referred my daughter recently to the storage zone in warrensville. She said She was told they do not charge late fees at 12:01 am on the first of the month $20.00 per unit and the manager said they send you reminder notices up until the 5th or 6 of the month. Whereas Mike charges at 12:01 am and will lock your unit down until payment is made. I will NEVER go back here again!!!!!
Brad, the manager in Solon, OH location, was very helpful and patient with me. The location is very conveniently located and the facility is very clean and secure.
Outstanding customer service!!!
If youre making an interstate move, this is the storage facility for you. My semi truck rolled right into the building so the guys could shift furniture with no concern for rain or cold. The place is temperature controlled and the manager, Brad, couldnt have been more helpful or friendly.
CubeSmart Solon was excellent. Tiffany was very helpful.
The staff is great and the place is safe and very clean.
Staff, facility, security.
Very Professional. A++++
Very nice, very clean, but expensive.
Staff at Solon facility are without compare. They go above and beyond every time you interact with them.
Awesome indoor facility
Clean
Total reviews rating 4.8
85 Reviews for CubeSmart Self Storage 2023:
Review №1
2022-04-07Moved to this storage facility from another company/property. Rental process was easy and smooth. Brad was very helpful in selecting a unit that would fit my needs. The facility is climate controlled which is what we needed. Everything was clean and looks well kept. They have flat bed carts and two-wheelers that you can use which is a nice touch. I would highly recommend this facility! And kudos to Brad for excellent service!
Review №2
2022-07-13Brad is amazing. Super helpful.
Review №3
2022-03-26The entire rental process went stress free. Brad was very personable, knowledgeable, and helpful. I have confidence in this facility that my stored items will be safe and secure.I was very impressed with how clean and sanitized my unit was!
Review №4
2021-11-17The owner of this place is a amazing. Very hands on! There were two different promotions going on today and he helped me choose the best (cheaper) option for me. Also this is the cleanest storage I’ve seen. I recommend this location to anyone looking to rent a storage. My experience with this location was outstanding!
Review №5
2022-02-22Kept clean and mgmt always around if you have questions. Kept at great temperature too. Brad has always been pleasant and answers my questions. Thanks!
Review №6
2021-12-11The store manager, Brad was. awesome and always so helpful. He tried to help accommodate peoples needs if at all. possible. The facility was kept immaculate and well tended.
Review №7
2021-09-06This is a conveniently located, clean, and generally excellent storage facility. My online sign-up was rapidly confirmed and then followed up with direct call from the staff. Everything was as-advertised and there was even a welcome basket waiting in the storage locker.The staff could not have been friendlier.I would highly recommend this storage facility.
Review №8
2022-06-25Just come in and Meet Brad he is Amazingly Awesome
Review №9
2021-12-04Comfortable for the most park. Cameras. Locks. Relatively well lit. Cant complain. Might want an emergency button to press various places in the building for safety purposes
Review №10
2021-07-20Staff is nice and easy to talk to about storage needs. Brad was very personable, willing to help by answering all of our questions and concerns, and went out of his way to ensure we get a proper sized unit at a price we can afford! The service provided as well as the cleanliness and security lends itself to a 5 star rating.