Wheelchair-accessible entrance
Yes
CSL Plasma in Columbus
Categories
Location on the map
Columbus, Franklin County, Ohio, US
Accessibility
Phone: +1 614-568-2205
Site: https://www.cslplasma.com/center...
Site: https://www.cslplasma.com/center...
Opening hours
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–7PM
- Saturday:7AM–3PM
- Sunday:7AM–3PM
CSL Plasma in other cities:
Comments (80)
This place isnt all that great. They seem to be very understaffed and you can tell that the workers do not like their jobs. There have been about 3 times where I have donated and someone is talking bad about the job or complaining for their break. When at the vital checkpoint, the workers always leave off to do other things in the middle of getting your vitals. I work at a veterinary hospital so its often that I have scratches or small bruises and they are just so awkward when they want you to see the nurse. They just hand you a sheet to see the nurse not even giving you the reason why first. I have no problem at all seeing the nurse, but I would like to know what is going on first before I am told to go. If you dont really care about feeling welcomed in a friendly environment, then you really wont mind going to this facility. Typically there is a long wait, but the facility is very clean.
The staff was very friendly and helpful from start to finish and made me very comfortable my first time donating!
If your in a hurry in the morning dont come to this center. Fifteen people in line to be screened & there was only one screener available , had to wait over an hour to be screened. Whoever does the schedule should be fired.
Great staffing with people who really know what they are doing! I have had a few occasions where the needle hurt while coming out of my arm due to the person putting too much pressure, but it was nothing major! Everybody here moves fast and are nice every visit. Drink you some water and head over there to donate!
Im so glad that Im able to donate again after Ive had my shots! I used to donate plasma to a National Organization until I found out that this organization was reselling my donation. That used to take 3+ hours with needles in both arms! Then I found out that it was a multi million dollar business and they were charging others! Now it a needle in one arm and about 45 minutes once Im hooked up, and I get a donation for my time! The place is clean, comfortable and I really enjoy seeing the people who work there! The employees are fantastic! Ive recommended them to a lot of people!!!
The staff is great and has always been kind and professional but the company needs to fix the prepaid card problem.Its like they got together and said hey how can we take advantage of vulnerable people and make the most off them. Well lets take there blood, give them a card and penalize them every time they use it. Will we be transparent to people donating there blood to us? NOOOOO we will hide behind apps that dont work! But it seems like these people dont have steady work and are desperate shouldnt we just profit off the plasma and not off the money they have earned? NOOOOO we choose money over people and will exploit people who are literally giving there blood, time and energy to us.
There are only three people that work here and two are on lunch break at any given time. Without exaggeration this is the absolute slowest and most understaffed center I have ever been to.Five years of off and on donations across three states and seven centers, this is the ONLY CSL plasma center that has ever gotten me to dread donating. Not because of the needle sticks or the actual donation experience, but because Im going to be waiting an hour before I even get to the finger stick. I shouldnt have to clear my calendar just to come donate plasma.My return doner experience here was worse, and its not uncommon for new doners to be here for over three or four hours. They dont take pay stubs as proof of address despite every other center I have been to doing so. The phone rings forever, noone answers, and good luck getting anyone at the front desk.
Love all employees there, very nice people. But they need to limit the amount of people they accept or start differing more people or something, terrible that you have to spend 3-4 hours here, every time I come, and I spend most of my time waiting in line
The staff beside being understaffed was awesome except the male and female initial exams decided to spend eccentric time chatting and texting in the cubicle office as if they was having their home affair 🙄 boring as if so she could have been done got the Dee if it was me but zesty not always every man style
My friend went in to donate plasma and once he got back to the chair to donate they ended up having to stick the needle in the SAME vein 3 different times, he ended up spewing blood all over and they continued on the other 2 times after. They did not clean his arm up even after all of the blood. The doctor who had taken his plasma donation did not have any good bedside manners. The nurse screening was not changing her gloves properly either, she’d change between patients but not when touching other surfaces in between. (phone, counters, computers etc) Definitely would not recommend this location.
I go in I save lives and I get paid to do it.Staff is cool
I am not going to share everything that happened but a brief synopsis. Basically I wanted to donate because of people having cancer in my family. But they professionally said and wouldn’t let me because I was “to unstable.” Even though I am seeing someone, for my mental health issues. Don’t recommend going here.
The staff here is super friendly and helpful. I have mostly good experiences donating but my last one went poorly causing me to have a bad reaction and the staff was super caring and helped me return to normal!
Community Relations Commission Discrimination Complaint was filed against your center today with the city of Columbus.
I had a okay experience here till I donated last and I didnt get my return whatsoever. There was a air bubble in the pipe and they tried to get it out but couldnt. I was at the end of my cycle and all they had to say was here is a Gatorade and make sure you rest.They didnt have me go to the nurse afterwards or anything.SUPER UNPROFESSIONAL
First time donating so I was really nervous but all the staff was super nice and patient. Although I did have a reaction because I didn’t drink enough water before but that’s not their fault. They were amazing and didn’t seem annoyed at all. Highly recommend
This is the only place Ive ever gone to donate and honestly, I really like it. Not every member of staff is super friendly, but they are all very polite and courteous. Definitely try to avoid Wednesdays because the lines are forever, but the longest Ive been there is maybe 1.5 hours. Drink lots of water and eat before you go. I didnt eat one time and I threw up.If you go at night, ask for Tasha. She is the greatest.The worst experience there was actually my most recent visit. There were no customers out front and 1 employee was training a new person. The manager was logging something in the computer. The 2nd employee was just watching th trainer making sure she was training correctly. When the manager asked her to come check me in, she got an attitude and didnt want to and made me wait.That is not the norm! But that chick is not a people person.Overall, I enjoy coming here. I donate because I lost a friend to cancer, getting paid is a bonus.I do recomend this location.
Absolutely wonderful donation center. Quick and easy. Expect at least 3 hours on your first day as you have to watch videos and get a check up to make sure youre healthy to donate. Ive seen people getting mad about the first day taking so long, but its required to get you in the system and make sure you know everything you need to know.The staff is amazing. Always so friendly, talkative, comforting and confidant in what they are doing. I have donated in the past but this location is by far the best place I have been.
This center is great! The initial visit does take a while since they have to do an orientation, probably 2 and a half hours, but the actual donation process takes 45 minutes tops. The staff are helpful and explain everything, the wait is short to get in, and the screenings and donation are super easy - the needle going in was the worst part. Also, the money is loaded straight onto a prepaid card, and you make between $40 and $70 depending on how often you visit. TOTALLY recommend it as an easy way to make a few bucks.
The last two times i came here, some guy blew veins in both of my arms. They Didnt mention it at all, Said I could come back in 4 days. On the same day my wife wasnt able to get her return of cells, usually this results in a deferral of a couple weeks with most places because your body has to replenish those cells, which takes time. They told her to come back in 4 days as well. DONT RISK YOUR HEALTH HERE
I like this one place friendly staff pay is good just make sure your drink half your body weight in ounces of water. Or your donation won’t be pleasant but other than that go here please. Fair honest easy way to earn 400$ a month
I never have to wait. It the best one I been at. They are so so so nice and friendly. It is quick and easy. I read a book, talk to the other people or watch Netflix. It take me about 45 to hour and Im done. The first time is a 2 hour process.
Do not go to CSL Plasma. Staff is incompetent, lazy and rude. Donors are severely underpaid. Try BioLife first, they pay almost double what CSL does. Any positive reviews is most likely CSL staff trying improve reputation.
Always understaffed. The employees that work there are by thier own admission underpaid and overworked. You can tell that they hate being there. Clearly a management issue. I wouldnt be friendly to people if I hated my job so I cant blame them. Staff members have been rude to me in the past. From a management viewpoint this place is absolutely ridiculous. I hope they see this and get it together.
Theyre fun and very nice
Staff here are great. All are friendly and very helpful. Confident in there jobs and they all seem to enjoy it. Makes the visit pleasant. After your initial visit of getting signed up; the process is fairly quick considering youre selling parts of your body.The facilities are always clean and makes the visit that much more comfortable. They also provide Wi-Fi so thats great. All in all great staff all around. If youre going to sell your Plasma if recommend CSL.
I’ve never had a bad experience here except occasional long wait times. Staff works really hard and everyone is always very nice and attentive. They get you in and out as quickly as they can and I appreciate how hard they all work.
They didnt have latex free bandages and just used tape on me. (They said because corporate is cheap.) By the time I got home ten minutes later I was bleeding through the gauze and blood was seeping underneath the tape onto my arm. No extra money for students or veterans and only $22 for the second visit of the week. Lowest payout Ive ever seen, but my first time donating in Ohio so maybe thats normal around here. Trash cans overflowing onto the floor. I was not impressed and will not be returning.
By far the best CSL Ive been to. Never a long wait and for some of the other reviewers that think the wait here is long please visit some of the other locations I have. Also very friendly staff there have only been a couple i didnt care for and they didnt seem to last long. All in all I definitely recommend this location.
First time there was a pretty nerve wrecking experience. The staff waa very helpful. I didnt need to wait long on my first visit. Also i didnt know you got paid to donate. Thats awesome. Great service and great staff
I love this location the staff is friendly and very helpful
Do not donate here. They will find ANY reason to not let you donate. I had a few hives on my arms due to having sensitive skin and hey deferred me. Complete waste of my time. Do yourself an favor and don’t waste yours.
5 employees standing around with one person screening..with 14 people waiting to be screened. Place is a joke.
You get stabbed, they drain fluids, then pay you! I love this place. The service is usually fast and the staff really is friendly if you are not a jerk.
Give this one a shot. So clean, quick service, no waiting in chairs like other locations. Drink plenty water amd eat b4 u go or theyll make u leave to grab food. No coffee. 45 min max of donation or faster. Avoid the one on campus or youll be down there forever with bums.
One of the best Plasma centers in the Columbus area. Very clean. Employees are nice and professional. Also the crowd of people who donate there is kept at a modest number.
Please if you Value your life and time, this will be the last place you”ll ever Go, especially THIS CENTER, it’s Horrible and Time consuming, nobody Knows what their doing But they Sure Love to talk A lot and chit chat. HORRIBLE PLACE FULL OF LAZY SLOW PEOPLE with Attitude.
Very clean very nice people.First time the wait was long most employees were wonderful but as in any business there are a couple that were not so nice.
Was told to come in, drove 2 hours to get there and to be refused because they were lazy and didnt want to get started on us.
OH yeah I love this place, Cesely the Tech is so nice. I always come here incited of the one campus. I try to avoid Wednesdays as they are packed!!
New donor took less than 3 hours. Most professional and uncrowded plasma donation center over ever seen. Will be back.
I had a dude there tell me a complete lie and flagged me for over a week. ....I went in and they told me i went and donated at another place...complete falsehood....then they told me someone STOLE MY SSN AND DONATED AS ME which troubled me greatly...dude told me I could return TODAY... MONDAY...and they had mr deferred??????
Just a great vibe as you walk in and staff does awesome job ensuring that feeling is kept throughout the process.
I have been waiting to get ported over from another CSL Center since 9:30 a.m. it is now 12:57 p.m. and i am now getting started. After today ill never come back to this center.
Very friendly, fast in and out service as long as you drink water lol. But all around 2x better than the othwr one.
Great 👍
Staff are friendly and very respectable amazing place to go just remember to drink a lot of water.
Nice and friendly people quick in and out
Clean, medical stuff serve you rapidly, you must be a healthy constant donor to be able to donate blood and get rewarded.
Its a very clean environment,The staff very friendly and helpful when needed.
Great staff! I had a slight, bad first time reaction and they were very courteous and professional!
Yes this first time and i was in and out love the place and the staff is very friendly
Best plasma donation center Ive been to. Very clean and wonderful staff!
Quick in and out nice people much better than the other one they treat you like family
All the workers where very nice and friendly.
Its really clean and the process was very quick no stress
Always friendly. Hardly ever busy before 1.
Very clean and the employees treat you with respect... love this location
Great place to donate!! Staff is so friendly ☺
Been here an hour and a half and still waiting to get stuck. Been like this for weeks now.
Extremely unprofessional. All levels of management.
Very fast and friendly service
Wasnt the best. Dont care for this location. Was treated bad.
Was quick and easy clean new equipment
Need to change your closing time since u close at 8pm
Associates friendly. Relaxing time
Things have improved
Great place
Perfect
Great experience
Total reviews rating 3.6
80 Reviews for CSL Plasma 2023:
Review №1
2021-12-29Over an hour wait and its not busy at all maybe 6 people came in during that hour. Staff is extremely slow and overpaid. They need better employees that dont goof off and actually workUPDATE: after almost 2 hours and still not being stuck I had to leave due to work. This place is a joke go to a decent center like Bio Blood Components on High Street. Better pay and faster service
Review №2
2022-08-10Im all for having a fun work environment, but handle business first. Employees here are more interested in talking and discussing what theyre having for lunch than actually handling business. Cant tell you how many times the employee walked out of the room to ask what everyone is doing for lunch rather than taking my information. After being here for two hours, I was told I could not donate due to a medication I was taking. Why isnt this information shared before hand? I did my pre-visit checklist and nowhere does it mention a list of medication that defers you. Then, after being told I could not donate, I requested all my data and information that they just collected on me be deleted and was simply told, No, Im sorry. Its all in the system already. Hope lunch is good because its all they care about.
Review №3
2022-05-25You should put a sign at the door saying: English language learners are not welcome. This can save every one´s time. You dud ask me to leave even though my son offered to rephrase your questions in easy English for me. I have never been so disrespected before AND I am a divorced woman who lived in Iran most of my life. Thank you for embracing what America is becoming about after Trump.
Review №4
2022-04-16This place is down right scary, their equipment looks like portable table top 1970s versions. Their employees are the rejects from an online three week phlebotomy degree. But hey if youre willing to wrap up 3 hours to make $50 then this place might just be ghetto enough to meet your needs
Review №5
2022-08-11Horrible service, slow & loud employees. Just standing around and talk about their personal business and dont even acknowledge when you approach the desk. Even the so called Nurse was being loud. Employees gossiping about their co worker and the company....spilling the beans......Not to mention how long it takes to get set up and get stuck and get disconnected because of the careless employees. Some of the employees personal hygiene needs attention as well. Going to a different plasma center is the best solution!!!! Just terrible😠REMEMBER CSL.......if you dont have your donors, you dont have a job!!!I wish there was 👎👎rating system.
Review №6
2022-06-19I love this location.... the staff is amazing and I wouldnt donate anywhere else.Wait time is also fast and they get u in and out.
Review №7
2022-04-16Place is usually clean and most staff are exceptional. Just seems every time went someone would intentionally try to hurt me hy blowing veins. I say this because i would be called back, no hello nothing ..sink a nwedlein one arm tape it down walk odf to get another staff member. Never wven say it would be a min or apologies nothing. So i walked out sith both arms babdaged most times. Now im deferred for an accodent i wasin because i dodnt tell them. Yet i wasnt asked about it either. It is a double standerd. My advice go to anyplace othere than here.
Review №8
2022-08-09I’ve donated before at the university location, compared to them this one is cleaner but staff wise the main nurses they have are a bit rude and pushy, I personally felt picked out bc everytime I went to donate there would be “something wrong with my file” or “they didn’t save your tattoo updates” or my favorite one, “you can’t donate bc you have tiny pinhole marks on your arm” as if they weren’t the ones that put them there
Review №9
2022-03-18This may not be the worst donation center in Columbus but it is competing for it. They have the worst most disrespectful employees Ive ever meet! I was permanently deferred as a new donor for refuse to eat crackers, and drinking juice because I already eat!... arent you supposed to eat and drink after they take the blood from you and pump you with saileen?
Review №10
2021-09-23I am currently donating twice a week. I was nervous at first, but the staff is great. Chad is so friendly and always does a great job answering all of my questions. That makes it feel less like a scary medical experience. Brian always gets the needle in on the first stick, which I appreciate. Thanks Chad, Brian, and other CSL staff!