Crown Station Apartments in Amelia
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Amelia, Clermont County, Ohio, US
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Site: http://www.crownstationapt.net/
- Monday:8AM–4:30PM
- Tuesday:8AM–4:30PM
- Wednesday:8AM–4:30PM
- Thursday:8AM–4:30PM
- Friday:8AM–4:30PM
- Saturday:Closed
- Sunday:Closed
I have nothing but good things to say about the crew managing Crown Station. Every interaction Ive had from management to maintenance has been exemplary. When I moved into a well kept one bedroom apartment, I was pleasantly surprised with the size and state of the rental for the price. I had a small personal issue with the room I rented, something most people would simply overlook, but Diane and Shari pulled out all the stops to make me as comfortable as possible. I do not exaggerate when I say they literally did everything in their power to make me feel at home. I ended up upgrading to a 2 bedroom apartment for what I felt to be an even more reasonable price, and I couldnt be happier.The peace of mind it gives me to know my property managers are on my side and ready to help with any issue is invaluable.I would recommend this property to anyone in the area without hesitation.Thank you crown station!
So i’ve lived year for a year now and everyone of my needs were made It was shaky at the beginning because i didn’t know if i would like it here but the ladies in the office were so helpful when i had my setback they gave me time to get back on track and i will definitely be renewing my lease thank you!
I have lived here for about 1 1/2 years. Maintenance is wonderful. They have always fixed my problems within a day or two or even immediately depending on the matter at hand. When I’ve needed “big” repairs done the office staff always kept in contact with me. I have no problems with any of my neighbors located in my building. The hallways are cleaned weekly and the washer and dryer unit located within my building are nice and work perfectly. They also never leave my clothing smelling nasty. There’s plenty of parking within the parking lots. A negative thing that I do want to comment on is the pricing of the one bedrooms. I feel as if it is high for the amount of space given. The one bedrooms are very small. You DO have to pay for water, trash, sewer, some admin fee (the company used to bill) along with having an animal. With all those combined my rent is an additional 30-40$ monthly. Yearly the cost of rent is increased. Due to all this I feel as if it’s not worth staying more than 2-3 years. Another negative thing I’d like to add is that the playground could be more improved and things added to make it a actual park, such a swings. One more thing to add is that if you share a conjoining wall with your fellow neighbor and they smoke be aware that their smoke will enter your apartment. Maintenance have came in and tried to patch up some open areas under the sinks and such leading to my neighbors apartment, but it didn’t make a difference. The smell of cigarette smoke fills my apartment. Due to this I cannot enjoy my home as much.
My husband and I have lived here about a year and half now. The apartment manager Stacy is great, she is very kind and helpful. The maintinance men are very friendly and always glad to help. I have not had any problems yet while living here with any of the staff. Would recommend these apartments, they are a good apartment for the money.
Lived here for a year before I finally escaped.The property itself is not worth what it costs.Ive had multiple negative experiences with the management of this company. On one occasion of a check issue instead of calling us they simply taped a photo copy of the check to our front door. With account and routing number out in the open. They did not try to contact us and simply let the charge build to an extra 200$ for being 4 days late. Coming home from work to find my account and routing number out in public view I panicked and called my bank and switched accounts.The next day I paid them rent and extra charge in full. After I called the corporate office and told them what had happened. They told me its common practice for them, and was given a short lecture on paying rent. (First time Ive ever missed a payment).After this event and many other unfavorable experiences including a opioid addict living in the complex for 2 weeks before the cops where called; I was ready to escape after a year.I finalize everything with the BRG office and they tell me I will be getting my full deposit back from the walk through they did.Finally in a nicer place with a better company for about 2 months I get a notice that I owe them MORE money. I ask them about it and they claimed the carpet was changed before I moved in. It appeared to me the same ratty carpet that the previous tenant had. So naturally I combat these charges. After confronting them both this issue they basically shrugged and said yeah sorry we cant prove any of that.Claimed I had left trash outside which included only a lawn chair which was there when I moved in...Wrote them a check and pray every night Ill never had to give that company another dime.TLDR:Company has no morals. Will charge you insane rates on your way out even without violation if lease. These apartments are poorly maintained, you will have nothing but conflict with the renting company. I do not recommend anyone renting at any of their properties. Your better off sleeping in your car.You will often encounter drug addicts, not safe for children or elderly here.
Absolutely terrible experience with this property management company. I lived here about 4 years ago, after a few months I came home to find my ceiling was leaking in my bedroom, I was on the top floor. So I called for maintenance who didnt show up for 2 days AFTER I asked. They did NOTHING. Said they would get it patched up, a day later a storm came and started to rip a hole where the water was leaking in the ceiling. It had damaged so much of my belongings. I demanded she let me out of the lease, she didnt. Worst experience. Not to mention the apartments are all cheaply made. Walls are paper thin. The hallways reek of old musty smells.The only good thing about this place is the super low price.Save your money and go to a real professional management company.
The buildings are poorly kept. As soon as you walk in the apartment complex the stench is horrible. The actual apartments smell like mold and mildew. My family and I keep good house keeping but the mold and mildew is out of our control. Its so bad our clothes constantly smell like it. The mold and mildew smell is so over powering it is a health hazard. We have 2 babies that do not need to be breathing that in so under no circumstance would we ever sign another lease.
My girlfriend and I moved into crown station earlier this year and its been absolutely great, management are nice and straightforward and rent is cheap. The location is also fantastic, girlfriend works at bed bath and beyond in eastgate and its not even a 10 minute drive due to the back roads. Stores, gas stations, etc its all close. The community is far nicer than our previous one(eastgate woods) where the management was out to get you. Bottom line, this is a great place.
I did not live here but had an awful experience. I was trying to get my disabled mother and grandmother housing. I found a two bedroom for the right price, a ground floor unit as they are disabled, submitted the app, paid the deposit and first months rent. I verified that each check was received and correct with Bethany, who works the phones and accept applications. I specified we needed a first floor due to disabilities and under $470 a month and this was the apartment we were assigned. We were even given the address. The day of the move in, she claimed I owed a balance. $30 app fee for each person, 75 admin fee and an extra 20 for the apartment a month. She claimed my mother came in a changed apartments, which is not possible since I had the address already. I spoke with James, the property manager who was incredibly pompous and he stated that I must have been told about the fees beforehand. He would not even let me speak and was incredibly rude. I called corporate and spoke with Laurie who thought it was very strange that they did not take the application fee and administrative fee when we submitted the application, as is standard practice. She had no record of that apartment even being rented to my mother and said that should have been in the computer. She spoke with them and her tune changed dramatically. She now claimed the apartment was $25 more, not $20 more and implied that I was a liar since this has not happened before. She was quick to offer all of our money back to save the trouble. My disabled mother and grandmother are now displaced because Bethany lied to save face and her job when she clearly did not know what she was talking about when going over the information in the lease. She created complete conversations that never occurred. I do not know how someone like that sleeps at night knowing that they are leaving people homeless. DO NOT RENT from BRG, especially not CROWN STATION.
Total reviews rating 4.3
32 Reviews for Crown Station Apartments 2023:
Review №1
2022-02-21Hi, I have lived at Crown Station for seven years. I love it here. Maintenance is on top of things when there is an emergency or repair. Management is top notch and always willing to help. Snow removal, cleaning entry ways, & trash removal is good also. Safety is also good here for children and your pets. If youre looking for a nice place at a reasonable rate this is the place to come to. Crown Station is a part of the BRG Group. Thank you for an awesome day at Crown Station.
Review №2
2022-02-21I have lived at Crown Station since November 2016. The staff have all been friendly and attentive to any concerns I may have. My apartment is quiet and I feel safe here. I really have not had any problems living here, and I look forward to staying as long as possible, because it has become my home, not just another place to stay.
Review №3
2022-02-22I’ve been living here for for 2 years in August and the Crown station team is awesome!! They are fast when it comes to maintenance calls or just returning your call in general. I had a problem with my water not being hot and the water pressure not strong . They came out and fixed the problem same day. The rent is also not to bad for the price.
Review №4
2021-11-11I’ve had such a wonderful experience living in the Crown Station complex that is owned/managed by BRG apartments on Amelia Olive Branch Road. The apartments are so well kept and any issues you may run into are immediately tended to by maintenance. The pool and grounds are beautiful and continuously improving. The women in the office (Diane and Shari) and the maintenance team are very kind and helpful. I literally can’t say enough good things about this place! If you need a pet-friendly, safe, clean place to live - this is the spot!
Review №5
2022-07-01Diane,Shari,Dave,and Dennis have all been so polite and helpful. We have lived here for about a year and they are so welcoming every time we come in to pay rent. It has been a great experience! Highly recommend crown station.
Review №6
2022-02-21Ive lived here for 3 years now and Ive never had a problem with anything. The ladies up front and the maintenance crew are so wonderful and helpful! Amazing place to live, highly recommend!
Review №7
2022-02-10I lived at Crown Station. It was great place to live with my little girl. Pool, play set and playground, close to shopping. Great staff and would recommend everyone looking to move, come to Crown Station
Review №8
2022-02-21Update on 2/21: This year will complete 5 years being in the same apartment and my feelings still hold up. I really like my space and my neighbors.Maintenance is attentive to issues that arise.I feel like the management here is empathetic and communicative on things happening.It is affordable and a nice place to live - which is rare to have both those attributes these days.
Review №9
2022-01-21I am a current resident and have lived here for just over four years. Maintenance is always quick to respond to any possible issues. The current apartment manager is absolutely amazing. She is on top of things and ready to help, should a problem arise. The pool is clean and well maintained. Highly recommend.
Review №10
2022-02-21I have lived here for 8yrs, I have never had problem that wasnt taken care of right away, very happy with Diane and Sheri in front office, awesome maintenance Dave,Dennis