Country Inn & Suites by Radisson, Cuyahoga Falls, OH in Cuyahoga Falls

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Total reviews rating 4

199 Reviews for Country Inn & Suites by Radisson, Cuyahoga Falls, OH 2023:

Review №1

2022-01-26

We arrived in a little later than expected, due to weather conditions. However, we had the utmost service. The attendant was very helpful, gave us a better room, explained the facilities to us, and gave us recommendations for dinner. The suite was what you normally get a this price range, but the service was higher than expected. We enjoyed our quick stay, was thankful the gym was open, and their pool was as well. Some places do not offer gym or pool because of COVID 19.

Review №2

2022-05-10

At check-in I was greeted warmly and it was a fast and easy experience. The room was clean and the bed was comfortable. The pool was 86 degrees and 3-5 ft which was perfect to relax in. The breakfast was better than typical so I highly recommend starting here. The attendant working the food area was extraordinary and she deserves high praise.

Review №3

2022-05-04

The staff is extremely polite and professional. We found the room clean The indoor pool exceeded our expectations.The breakfast is not the usual breakfast, they have a variety of food to select from.We will definitely stay there again.

Review №4

2022-03-14

So far, this hotel just doesn’t hit the mark at all. The front desk people are friendly. However, there was a pill under the refrigerator when we checked in, a blue m&m under the table that my 23 month old could have found. I was told “sorry about that”. The room is dated and the furniture is stained. The bathtub stopper doesn’t do much of anything. The toilet is not secure, it wobbles very bad. Was told there were hot sandwiches to go with breakfast, and of course they were out, and was told smart TVs in the room. They aren’t.

Review №5

2022-06-21

Front desk personnel welcomed us and checked us in quickly. However.......the room was a giant let down. With holes in the carpet, furniture so dirty we had to sit on a towel first, the grouting was so cracked in the tub/shower Im sure the unit below ours had water spots on the ceiling. We have been coming to this facility for 8+ years, unfortunately it is now in a state of disrepair and simply.......worn out! Doesnt speak well of management to allow such a nice place to backslide so far.

Review №6

2022-05-02

Positive: Location very close to highway & breakfast staff very friendly. Pool was a nice break. Negative: Room very poor- broken items (vent hanging on wall), toilet issues, bed was very uncomfortable & very loud ac unit. Front staff never greeted or even looked up from desk as walked by. I stayed here 2 weeks ago this room/ experience much worse

Review №7

2022-06-22

Lady working the front desk June 22nd around 6:00 PM was very rude towards me. I was delivering a pizza to a customer at this hotel like a usually do and they always just let me walk to the room. This lady told me to sit down while she called the customer so I obliged. I was told I was allowed to finally go up after the phone call and she called my customer and told him not to leave me a tip because I was rude? Shes highly unprofessional and needs reprimanded immediately.

Review №8

2022-04-18

Hotel in bad need of repairs! Our carpet was completely worn through in a 1 foot area right in the middle of the living room area. No foot stool in the room to put your feet up on to relax. All faucets dripped a lot the entire stay. Room had a weird smell, possibly from added humidity from the dripping faucets.On the plus side, the staff was very friendly.

Review №9

2022-04-17

Big spacious rooms. Staff is mostly nice. Their latest checkout is only till 1, even if you want to pay and stay a bit extra.

Review №10

2022-06-09

Very disappointed. Long time customer. Was just quoted 200% more than Ive ever paid for the same concert we go to every year. They are not loyal to their customers who are loyal to them. Choose another brand.