Could not have been more pleased with the Hartville, Ohio Comfort Suites Hotel. We booked the meeting room to conduct a 3 day training session. The room was perfect for the set we needed. The staff had it set up as we needed it and made sure there was ample coffee and water in the room for our participants. We also stayed at the hotel. The facility is well maintained, very clean, and safe. We will definitely be back if we receive training requests. The staff are extremely professional.
The GOOD- Pleasant and clean hotel, no concerns regarding noise or other issues. Very few options in the area so this is very good news.The GREAT- I booked a room in advance through Choice Hotels (parent company of Comfort Suites) for New Years, but as luck would have it, several members of my family tested positive for COVID and were symptomatic. The staff member at the 800 number for Choice Hotels contacted the Hartville location, and they agreed to move my booking to a later date. Since I paid in advance, cancellations were not possible.Again, this is very good news, as it shows the local hotel wanted my business as a guest, and the parent company wanted me continue booking hotels. I would definitely recommend staying here.
Hotel was nice but seemed very understaffed. No one was ever at the front desk. Usually had to wait about 5 minutes before someone would appear. No maid service. When I pulled out the sleeper sofa there was stains on the sheets. Was expecting more after reading a lot of positive reviews. Heard people from the floor above us walking around all night.
This was a really nice hotel with friendly hotel employees. I felt safe and comfortable here which is a rare thing for me to feel at a hotel. 7/10 ...would stay again. Cons: -Found a dirty hairbrush under the couch. -Pool was a bit on the cold side and cloudy. The hot tub was full of hair.-Breakfast selection was terrible
The Oak Ridge Boys play Hartville Kitchen usually in June and perform 3 or 4 Dinner Shows. Fans and Friends migrate from all across the USA and check into the beautiful Comfort Suites located within walking distance of the Hartville Kitchen. We are already make plans for next year . Attending a show At the HArtville Kitchen..: the Comfort Suites is where you want spend the Nite❤️
Choice Hotels always have positive results. Pool and Jacuzzi was temperature regulated. O yea a Great complimentary breakfast. All of building was Clean as new from the lobby down to the toilet. Properly Disinfected and all levels of Cleanline. Customer service was all polite and very informative. Only issue was no towels was in gym or pool. Had to walk to front desk all 2 times of attending the pool
Met all expectations. Very clean and comfortable rooms, a major plus for us. Even the elevators were very clean We would recommend this hotel to others. We have stayed here nunerous times and we have never been disappointed. Comfortable beds and pillows . Highly recommend this hotel to anyone that needs a olace to stay when visiting the area.
Extremely clean and a great location in Hartville. Advertised as pet friendly, but didnt get the feeling they really wanted pets there. Would have been 5 stars except for this. Was told and had to sign a statement we would be fined if we brought our small 13# dog in through the front door. Next door to Hartville kitchen and shops.
Had an issue with additional charges not provided at time of booking or in the email of charges sent to me before I travelled. They clearly made an error. The desk clerk was rude when I asked about the additional charges. A call to the manager later in the week did little to help and she made no attempt to provide a satisfactory resolution for me-The Guest. Their high standard of Guest Relations failed twice. Unusual for this hotel chain.
I needed a quick place to stay but didnt want to stay in Akron, OH. Found this hotel on my Choice APP and decided to give it a try. It is a little off the beaten path but well worth the small trip (30 min southeast of Akron, OH). The hotel is amazing, it almost seems like it was just built. Check in took 2 minutes (no kidding), the gentleman already had my keys all set to go. Got to my room and WOW! Clean, spacious, and most of all comfortable. Breakfast was just like any other breakfast during Covid (grab and go), but I must say the coffee was pretty darn good. Would recommend and if I never need to stay here again I wouldnt second guess it.
I would give this hotel a 2 out of 5 stars. The hotel staff was very nice however, this hotel is located in the middle of no where and its extremely country. The hotel rooms need to be updated. My shower was dirty with mildew in the crevices. The couch in the room is old and torn. Its to expensive and not worth the price.
It started out Great! Very clean for our first night. Due to Covid the housekeeping staff was not required to clean the bathroom or make the bed. So of course, we were not happy about that, but willing give that a pass. The problem came our last night where the room above us had many people in it, who were running and jumping across their floor all night,, as well as a dog, who kept barking through the night. 2 calls to the front desk and finally they were moved. The next morning we asked that our room be comped for the inconvenience and we were told no, they werent going to do anything. We didnt get a call back as promised. This is poor customer service and the next time we need to stay close to Akron, well be going to a different hotel.
Our room had bedbugs which I didnt discover till morning. Im really upset I spent $170 to be bit up and stressed out. Im still super upset and freaked out by the whole experience. We stayed in the past with no issues, now staying in any hotel is going to cause me anxiety. Wish I could afford an RV to avoid hotels.
If I could give no stars I would first off if you are a person of color DO NOT go here I have never seen people treated unfairly when we get into the room there was food in the sofa drinks left in the refrigerator the sheets were stained as if they didn’t change the sheets they just remade the bed when addressed we were basically blown off fast forward once checked out I notice they charged a extra fee I was told the room was dirty I then told them yes I know I complained about it I was told unfortunately we can’t refund the money but they could offer a complimentary stay I have never experienced anything like this before one of the workers (which I won’t name they still are employed) informed me they always act as if a room is dirty so they can charge a cleaning fee and if they didn’t refund my money they are willing to be a witness to what’s going on inside of the establishment.
The staff was excellent, made us feel welcome from the beginning. The room was very clean with very little outside noise. The breakfast was good but not great. I would definitely stay at this hotel again. We had our dog with us and the pet accommodations were also good.
This Comfort Inn was by far the nicest one we have ever stayed in. Only four years old, so everything is still shiny, new and clean. The location is great with some great places to eat nearby and Americas Largest Hardware store is a must see. Our room was spacious, beds were very comfortable with great pillows. Loved the double bowl sinks in the BR. Breakfast was included and it was very good. The lady who managed the breakfast area was very pleasant and helpful. We traveled up the East Coast last week staying at several different hotels and the personnel at this hotel were by far the friendliest and most helpful .
Beds and pillow comfy and clean. Spacious room slept well. Very quiet. Located perfectly for me near Hartville Kitchen and hardware store. Only 10 miles from weekends basketball with my grandson. Even though 6 degrees out we were very comfortable inside. Stayed there twice now probably will be back in spring
Total reviews rating 4.7
199 Reviews for Comfort Suites Hartville-North Canton 2023:
Review №1
2022-06-03Extremely friendly and helpful staff, and the rooms are great. Our room was very clean and large, and the bed was incredibly comfortable. The complimentary breakfast in the morning is okay, nothing amazing but definitely not bad and the fact that it’s included is nice. I would definitely stay here again. I don’t have a single complaint
Review №2
2022-04-25Very clean and well managed. Hot breakfast in morning was basic, but good. Had other options, as well. Loved how pet friendly the hotel was, and also an easy walk to Hartville kitchens. Pool was a little small, but kids still had fun. Plenty of room in lobby or outside area to relax.
Review №3
2022-06-28Staff is attentive & friendly. The rooms & common areas are always clean & well kept.
Review №4
2022-06-20This place is the greatest place rates a 10.Great breakfast GREAT STAFF
Review №5
2022-06-10This should be the flagship for the brand. The room I had this year was so nicely arranged - a sitting area with a small sectional, a half wall divider between it and the 2 queens. There is a closet, luggage bench, desk, as well as a coffee nook with a fridge.It is located next to Hartville Kitchen, and 2 buildings from the Hartville Hardware store. Which is, by the way, worth a visit! Anything you could want, it there. Including a model house! So definitely will be back.
Review №6
2022-06-18Was a bit disappointed in this stay at this particular hotel. The pool water looked murky and the hot tub had a weird film in the water.
Review №7
2022-04-10Took my two 8 year old nieces for a girls trip. They had a great time swimming, doing their nails, games, ordering pizza in and unlimited snacks! We did pottery the next day Hot Pots in Alliance, OH. Great memories had.
Review №8
2022-05-23Very friendly and helpful staff. Room was clean, comfy, and quiet. Especially liked the Eagle Scout Trail behind the hotel!
Review №9
2022-03-27Thank you for a great stay! My daughter and I were very happy and will be back. I told my friends all about it as well! The bed was very comfortable
Review №10
2022-04-11Good place to stay. nonsense review. i hate reviews. good luck charlie. see you in st. louie, screwy.