In-store pick-up
Yes
Columbia Factory Store in Monroe
Categories
Location on the map
Monroe, Butler County, Ohio, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 513-539-8015
Site: https://stores.columbia.com/monr...
Site: https://stores.columbia.com/monr...
Opening hours
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:12–6PM
Columbia Factory Store in other cities:
Comments (194)
Nothing for XLT so disappointed. Was able to purchase on line and got the winter coat I wanted but no discount
3/27/21...My fiance stopped in to look for a jacket while our son & I sat in the car. He came out & told me he got a great deal on a jacket, since he knew Id likely want one. Since it was almost closing time, we hurried back in so I could look for a jacket for myself. I decided to get a mens jacket since theyre roomier & the price was right. We also found a hooded jacket for our son. Service from the male employee on the sales floor & the female cashier was great. This was our first time at a Columbia store but it wont be the last.
Its just a clothes store and kind of a high priced one at that. My experience was fine but nothing to be over excited about
Great deals, good service.
Good selections but lack of sizes not enough friendly staff.
Great deals at the outlets, great gear!
They had everything we wanted. Great prices and we saved even more when we signed up for the special savings deal! Always good quality and always helpful associates.
Great store with good prices.
I do love Colombia! The selection on summer items was VERY limited. There was maybe one pair of shorts to choose from. If your looking for a winter coat in the dead of summer this is the place to go. Hundreds to choose from
Best deals we saw at any of the stores at Cincinnati premium outlets. Everyone found what they needed and we all got great deals. Even on a heavy winter coat that wasnt labeled with a sale price!
The merch I got was excellent, the Customer Service HOWEVER, was quite offensive!! I was standing in line to check out, asked QUITE rudely, Are you wanting to check out or something?!?! (No, Im just standing here with merch in my hands and wallet out for no reason!) I said, Well, yes. An individual, whom I suspect was management, looked at me as though I was gonna go off. Im a grown man, I can hold my Military bearing, which I did. He rushed me through to get me out his face, basically. But to the lady in line behind me, he was EXTREMELY pleasant! And before you ask, NO they werent busy or understaffed!!!!
Vent to Vans for 2 pair of Vans for great nephew! Great selection of shoes! Buy 1 get 1 half price!
Good for winter wears
Loved this store, great clothes for back to school and really good sale prices. We got 2 jackets and a winter coat along with 4 jeans and several shirts for under 100 dollars. Granddaughter was happy with her picks and we were too.
If you hit the sales just right, its a great place to buy outer wear. But know your prices and comparable brands--some things arent worth the price unless you really need the item and are willing to pay full price. Weve gotten some good deals on kids boots, mens pants, and outerwear for all of us.
The store was very clean and they disinfect the countertops before you place your items down. Plus they have $10.00 Eco Straws with a Straw Brush.
But way too much stuff love this store great cashiers at the end made the experience even better
My favorite outlet, always good deals on coats and gear.
I like coming into this store. The prices are great and you get very good quality clothing. The store can get very busy, so make sure you have time to spare if you go during peak hours. The staff is nice and can answer most of your questions.
I was able to get a nice Columbia jacket here for the price. Unfortunately the thickness of their fleece jackets have declined but I cannot blame a single franchise location for this, but rather blame corporate quality control. They had another color jacket that I wanted but did not have my size. I feel like most people come here in hopes to find a nice jacket but they fill the store space with other clothes that not enough people care to buy, especially for the price, like active wear and button up shirts. Nothing wrong with these products but I know I can get better fit at better prices from other stores.
Columbia is the straight up move for outdoor gear. Specifically winter clothes and coats. Its basically north face without the insane prices and the entitlement.
The service of this shop is very satisfying. Of course the price is also satisfactory. Thank you very much.
My favorite store as always
Good selection, decent prices and a clean, well organized store. Also the employees are very nice and helpful.
This is one of the better outlet stores. They have consistently good deals
I like their lightweight fishing shirts. Good quality clothing with good prices. Never had a bad experience. Usually have a decent sales rack.
Always get Associates that help you get anything you need help with in the store and the prices are always good. Never have a bad shopping day at Columbia since weve been going there.
The aisles are narrow, the size choices are extremely limited and the employees are not welcoming. Id rather shop from their website, but having seen the way the employees are at the store, I may not be doing much online shopping with Columbia either.
Expected better pricing at an outlet mall. Prices were higher then buying in a regular store.
Great selection for an outlet and always a lot of deals. This store is also well maintained and organized. Definitely worth a drive if youre looking for quality outdoor wear.
Love this store, prices can be expensive but the clothes are extremely well made...
I so enjoyed my experience here. Great shops and service.
Staff is extremely knowledgeable and helpful. I need short inseams (28”) and small sizes but they helped me to find the perfect fit
Decent casual apparel and ok prices.
Clean store that is still decontaminating dressing rooms after every user. None of the workers seemed enthusiastic to engage.
I had a pair of Columbia boots for 18 months and I noticed the heel on the inside was pretty worn out. This happens to all my shoes. So I stopped at the Columbia Outlet Store in Monroe, OH and the salesgirl told me that despite being out of warranty (by 6 months) and since they still carried that boot Columbia would repair them for free. All I had to do was pay for the cost of mailing them in.Two weeks later Columbia called and told me there was too much damage and they couldnt repair them, but they would REPLACE THEM for FREE! Now thats how you treat a customer. Great boots. Great company
This is an outlet, so most items are past-season, but who cares when youre looking for well-made, high-function outdoor clothing? The outlet offers great bargains in clothes for women, men, youth, and children, as well as shoes, accessories, and gear for activities such as hiking and skiing.
Columbia clothing and shoes are, generally, excellent quality and rival or exceed most other outdoor clothing suppliers. Columbia has done a great job at keeping prices lower through a variety of techniques such as developing their own waterproof membrane. I have had four pairs of Columbia hiking shoes over the past years. While these shoes may lack some latest faddish qualities, they are extremely comfortable and the durable is as good as it gets. And, the shoes carried at this store are the most affordable I have found.Mountain Hardwear, a company Columbia purchased many years ago, also produces superior technical clothing. Mountain Hardwear is my go to brand. This store, unfortunately, doesnt have a large selection of Mountain Hardwear gear.
Got to take advantage of the outlet prices & semi annual clearance sale, huge saver.
Columbia is my go to place when I want to find clothes for travel. I can always find items on sale too. When seasons change there are great sales.
Very nice staff and very reasonable prices
I love all shoe stores that have a large variety of issues. But they have great boots thats even better. Guess store has a lot.
Clean, maintaining mask order, social distancing along with a friendly, courteous, and extremely helpful staff!
Nice store, can find some deals.
Nice place to shop, friendly staff, often have sales and discounts.
Great prices
They didnt have face masks for sale...total disappointment
Purchased 2 items a vest and waterproof jacket total $42.74 great value for quality
Nice and clean. Employees have a nice attitude. Enjoyed shopping there.
Bought my baby an amazing Colombia Coat for the winter 40% off, was only $40!!!
Prices were not what I expected. Usually this time of year there are some good deals. Not so much this year .
I love this place. The deals are amazing, the service is great, and its close to a bunch of other great shops.
Love Columbia clothing & shoes! I wore my gray columbia boots here today!
One of my favorite stores. Great deals if you are an outdoor person.
Great deals
Some good deals if you look around
Sundays are very busy but it was Fathers day.
Good service. Nice quality outdoor apparel.
Not a very good selection of summer items.
Did not have what we wanted.
Oh man, sweet deals, we went today and the clearance was additionL 65% off!
Excellent deals with tons of great merchandise. Do not miss this store!!
Not the best prices here compared to other places
Only place I can find that has actual, useful hiking shoes for women. Every other store apparently assumes women stick to concrete.
Not a lot there .Product is not set by size. If your looking for big and tall .Good luck trying to find anything.
Good selection, acceptable service, but the prices are what make this worthwhile.
Great prices and friendly staff. Thier selection is fantastic
Good prices
Staff is friendly and helpful. Pretty good deals to be had as well.
Clean and well organized. Customer service was available and friendly.
Good selection but prices seem to be a little high for an outlet.
Great prices but limited inventory.
My favorite shop plenty of sale items and rewards program is great!
Great quality merchandise. All sizes not always in stock.
Love this store! Great clothes, great prices and discounts for veterans.
Great store wonderful customer service
A great place to snag s deal on a coat and/or jacket.
Like coming here when I have a chance! Good products!
50% off all the store 👏🏽
Found some great deals! Ready for winter!
Great selection along with great prices.
Decent sales on Columbia items.
Great stock and ideas for everyone for xmas
Fantastic deals going on right now!
Cool clothes and outerwear. Proven quality!
Great prices and choices.
Limited selection...No help from STAFF.
Best affordable outdoor wearings
I love columbia sportswear and this shop has it for cheaper than online!
Great deals
Always seem to find great deals on great clothing.
Great Deals on winter wear during summer months
People here are amazing and will do their best assisting you
Less expensive clothing available for all
Great selection of merchandise!
Helpful staff, great selection, great prices.
Great prices and selection
Actually there were some good deals here
Total reviews rating 4.4
194 Reviews for Columbia Factory Store 2023:
Review №1
2022-04-04Fantastic selection. Definitely something for everybody in this store. Clean and fairly organized with a helpful staff if you need them. Prices are fairly high with few sales but I feel that you get a decent quality for what you pay.
Review №2
2022-07-06Have nice stuff. The staff is very helpful and pleasant to deal with. I would recommend this location to shop. Everything is organized and not hard to locate.
Review №3
2021-11-13As alwaysColumbia got me the best value for the buck.They had good collection of things and all.Enjoyed their store and the behavior pf the staffs
Review №4
2022-06-26Amazing deals, very nice staff, great location. Definitely recommend!
Review №5
2022-04-26Great deals on outdoor gear. Most sizes available. Xl and bigger are few and far between. It is an outlet so thats understandable.
Review №6
2022-03-04In response to your response, did you even read my review? Who did you think I was talking about, if not Columbia Customer Service? Why on earth would you suggest I interface with them again, what would it do except waste more of my time?My original review:Wanted a quality, lightweight hiking boot, went directly to Columbia as they seemed to be a quality outfit. One of the boots was defective, which was a great disappointment, but not as great a disappointment as Columbias absurd pay for the freight, take a gamble, maybe well replace it, maybe not return/replacement department. No more Columbia for me, not paying more for the illusion of quality.
Review №7
2022-05-22Great sale going on. Merchandise is always top quality material. Good sales people and always helpful.
Review №8
2022-02-14Always enjoy visiting this store. Staff is always friendly and helpful and the selection and prices are great too.
Review №9
2022-03-27Arrived to the store at 5:30, and the store closes at 6:00pm. I asked to use the fitting room to which the store associate said “my fitting rooms are closed for the day”. Since when do fitting rooms close before the store closes?
Review №10
2022-02-21So many options at fantastic prices! Heavily staffed to keep lines moving and area clean.