We got you covered
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Daily cleaning
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We take care of you
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An ounce of kindness goes a long.. I see what these guys have to put up with, and I have few complaints. The crew that serves my street rocks! My guys have picked large items on non-bulk pick up day because Ive helped them load it. Most of them live in Cleveland so they are more than servants, they are neighbors. Treat them like human beings and you may be surprised with the results.
Very impressed with response to issue I experienced this week. Set out my 2 waste containers for weekly pickup, got home later in the day and found the main container missing. Called the city Waste department the following day and was instructed to file a police report and call back with confirmation number. I filed report online through Div. of Police web page which provided a confirmation # then called Waste Collection back and provided # and had a replacement container delivered the same day. Very efficient process and good communication all around. Thank you!
Why I Keep Documenting Whenever Garbage Cans are Left knocked Over When I Set Them & Space Them with The Errow Facing the Street Set UPRIGHT ON THE TREELAWN! The garbagw cans are supposed to be arrow facing the curb so why I Complain Complain Complian is These are issued by the city of Cleveland waste management If These cans are Damaged who plays for them??? So by all means If I have to Ill complain Until the Issue is Resolved & Those who Think this isnt a valid reason to say Its Sloppy Of City Paid employees to Rush When theres a truck that picks the Garbage cans up So If I Set The cans Spaced apart I Shouldnt have To Complain But as I Stated My Document of Each Time Cans are left In The Street or Left Knocked over Its automatically Reported Uploaded on my Youtube channel & reported to The City of Cleveland divison of Waste ManagementYou cantDo Your Job without Rushing or Being Sloppy? Then I Say Half Of These Employees should be Docked Deducted Out Of Their Paycheck or Fired
Ive had a wheel off of my garbage can for over a year now. They put me into this Mr. Sheperd and never a call back.If your going to force someone to use your garbage cans then why is there no one to talk to if they break?this nazi type goverment called Cleveland city hall is brutal.
I live in Cleveland Ohio I was driving down my street and the garbage track was emptying the trash cans and full bad of food and all these dirty diapers fell out on the street and they didnt even bother to clean up the mess they just left it their. How hard is it to get out the truck and pick up a garbage bag? Not that hard.
First of all they were a day late because of a holiday which made a whole lot of trash in front of this house because its a 2 family so while picking up the trash they drop a bag and trash fell out and you guess it they didnt even get out of the truck with there lazy a$$ to clean it up. Clevelands the worst
These people have no respect for anyone property they come and pick up are trash but instead of making in the grabage truck it happens to land all over are freaking street and not once do they pick it up but instead expect you to clean up after them then dont even empty the damn trash
So when the automatic trucks break the wheels off your garbage can by slamming it down to hard you dont replace it? Definitely not paying for your error.
Trash collector doesnt want to remove branch from city Tree. They act as if the tree branches are in the way of trash removal. Ask some one to cut branch.. The thickest. Part is about 3 or 4 inches.
Wow...they came..they saw, took one can..left the other..called.., quickly told ok...well, nothing..oops..they came back..looked at the can..left it.. called again...ok..still, nada..seems they have been trained to say..O.K....and then probably laugh their butts of at my expense.. I hoped they had changed..well, I talked to a very pleasant young lady today and she said she will make sure when they come tomorrow..we shall see!!!
WELL IVE HAD SEVERAL ISSUES W/ MY LAZY GARBAGE MEN WHEN THEY DROP TRASH ETC ...CLEAN IT UP THATS WHY THEY HAVE A BROOM & DUST PAN ON THE SIDE THEY BROKEN GLASS THE 1 GUY KICKED IT OFF TO THE SIDE SO I CALLED IN THEY CAME BK OUT CLEANED IT UP NOW HAD IT BEEN OUT THERE IN PEPPER PIKE W/ THE WHITE FOLKS IT WOULDNT HAVE BEEN A ISSUE SMH BUT I WILL SAY ANY ISSUES DEPENDING ILL SAY DONT PUT THE CAN IN FRONT OF MY DRIVEWAY BLOCKING IT HMMM YOU DIDNT FIND IT THERE RECENT ISSUE W/ A PICK UP I CALLED SPOKE W/ MS PATRICA SHE HANDED IT PROFESSIONALLY I THANKED HER AFTERWARDS BECAUSE I CALLED IN PISSED SO IF YOU GET THE RIGHT PERSON TO BEGIN W/ THEN ALL IS WELL EVEN THOUGH WERE BEING FORCED TO PAY ALMOST $9 PER MO
It used to take 1 truck with 3 guys to pick up my garbage and they did a great job, now it takes 2 and sometimes 3 trucks and twice the amount of people and do a terrible job.
It was a great experience talking too the commissioners at waste collection
Workers do not do their job properly, supervisors dont answer their phones or return calls.
E 123 Street February this Illegally Dumped Trash & Debris That The Division of Waste Management isnt Picking Up & Yesterday was Garbage Pickup February 27-2019
Its really has gotten bad,we pay monthly and with the new rules,people throw mattress out on to your street and it sits for weeks before being disposed ,what a sore eye for the city, the garbage situation is a travesty.
My new home
These Retards Keep Leaving Garbage Cans Left Knocked Over & I Havent been able to Get In Touuch with a supervisor or Director
Forced to pay for a horrible service everyone in waste management should be fired
Very nice,very clean atmosphere
Dont love it, I just work here.
Terrible city service. Waste of staff!
I work for the City of Cleveland
TERRIBLEPLEASE DRAIN THIS SWAMP
I work for the city
2 (35 comments)
Review №1
2022-05-12The City of Cleveland regulary engages in discrimination against its disabled residents/homeowners who are enrolled in cart pull out and return services. They forget to do it, break recepticles, fail to return them to the designated area specified by the resident, leave the lids open in inclement weather, set them directly behind our vehicles, and leave them in the driveway apron to roll out into the street.They have a lengthy application and enrollment process, yet fail to do the job. Since enrollment. I have had to call the head of waste management over 30 times regarding these tactics, yet each week they fail to do their job.They are in direct violation of the ADa Of 1977, and at this point, I will be blasting their behavior on social media, contacting our news media, contacting Mayor Bibb ( as the prior did nothing about it in 5 years), as well as contacting the State Representative and the Councilman.I dont know what its going to take. But thank God for Ring Security so theres no contest!Done
Review №2
2022-02-04Ive never experienced any problems. But I have seen many home owners violating many rules and then later complain about why something was not picked up. If you dont have a pamphlet go online and youll find the rules. These guys work hard doing a job that others would not do. Just follow the rules and youll do fine.
Review №3
2022-06-13Have called 3 times over the past year to request a second waste bin. Each time I’m met with a different answer and attitude . So far I’ve been told “well I can charge you for it, but no one is going to deliver it” “we’re not allowing second bins while the city figures out it’s recycling “ and today “yeah we’re not allowing second bins anymore, it doesn’t matter what the website says”You’ve been throwing peoples recycling in land fills for years, while raising rates and taxes. And now I’m not allowed to have a second bin.. what a joke!
Review №4
2021-07-29Every week when the city of cleveland picks up the garbage they leave specially the black garbage cans in the street. I am handicapped and DO NOT APPRECIATE having to stop my car in the middle of the street to get out and move a garbage can that was on the tree lawn however once emptied it is left 4 to 5 feet in the street so you can not park. Are we paying these people. Are we paying the office people, no one every answers at waste removal always have to leave message and never have gotten a call back. This city is the worst, do these workers have no pride in there city or care for their fellow citizens.
Review №5
2021-08-11Have had issues ever since the first month I moved to the area in 2016. I’ve had to call many times over the years because they were too lazy to take something. They’ve even missed our ENTIRE street before and had to come back after I called. Customer service is almost nonexistent now- there used to be a nice lady who answered and was actually helpful. Last time I called they answered “yeah?” And I wasn’t even sure I had the right number until I confirmed with them- very rude and unprofessional. They also leave the cans in the middle of the driveway and sometimes even out in the street.
Review №6
2021-09-09I have NEVER received any manual on what is considered bulk, recycle, or trash!! I put a huge tv box with styrofoam inside next to the cans on bulk week, they left it turned over with styrofoam falling out. If this company is going to be super picky about EVERYTHING thrown away they should give each house an extra garbage can !!!!! I want 2!!! No charge
Review №7
2021-04-08Today i put out an old matress cause it was bulk day, they didnt take it. I called they said it had to be wrapped in plastic (as if that was good for the environment). So now i have to wait a whole month to get rid of it. Sometimes when i have too much trash i need to store it in the garage for next week cause if it doesnt fit in the container they wont take it. So many rules its impossible to keep track of and if you break a rule you must pay a fine. They are horrible.
Review №8
2021-04-03I requested a new garbage can because mine was damaged. A week passes and nothing happens. Then the next week the garbage people take the broken one but dont leave a new one. Its been 3 weeks now and I have left several messages on the voicemail of this place. You guys never answer. Im about to throw the garbage bags out on the tree lawn. If you ticket me, Im not paying it.
Review №9
2020-09-02The past couple weeks, when they pick up the bin, they knock everything over when they either go to grab it or put it down. Every time I collect my bins, mine and several neighbors have their bins on the floor knocked over.TODAY WAS UNACCEPTABLE.I had put a door that had glass as part of it. And they pushed the door over with the claw and didnt even put it back. I had to clean up all the broken glass in the pouring rain. There are so many people with dogs, children and people riding their bikes. This is highly unprofessional behavior and who ever is operating the claw needs to be retrained or fired. They could seriously injure someone/dogs.
Review №10
2019-04-30Yesterday at approximately 5:45pm, one of your garbage trucks (CITY LICENSE PLATE ending in 2435) on Carnegie Ave. (driving between E. 9th toward E. 18th) not only abruptly cut off my daughter and I who were occupying the lane, but did so without even signaling (illegal lane change). Your driver could have caused an accident that would have significantly impacted my vehicles passenger side (the side my daughter was sitting on). Luckily enough, I was able to veer to the left and avoid the collision. Your unprofessional, risky, rude, and downright arrogant driver had the nerve to sound his horn at ME! I was so upset I was shaking. My daughter was able to get a picture of the driver and of the plate. I also have video footage on my dash cam of the incident. Shortly after, I was able to pass him in another lane where I had to turn left at a light (at E. 22nd). As I was sitting at the light, he caught up to us and laid on his horn AGAIN at us as he sped through the traffic light/intersection. I certainly hope that showing off to his work buddies in the truck with him was worth this negative attention the citys now receiving. Someone didnt listen to their mother when she tried to teach him manners. I too am a civil servant and would NEVER represent my government agency in this manner.