Kerbside pickup
Yes
Cleveland Tire & Wheel in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Toilets
Yes
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 216-531-8473
Site: http://clevelandtireandwheel.com/
Site: http://clevelandtireandwheel.com/
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (127)
This used to be the spot to go for tires and rims, but for the past few years since Donny the owner isnt always there, sometimes Id be there for 10-15 minutes with workers walking right past me before asking what I needed, and then have to make calls to get prices. They dont seem very knowledgeable or interested like back in the day. Sorry Donny but theyre turning away some of your longtime customers.
Went there no problems with my car When I left my car was pulling to the right it was not doing that when I brought it there so when get back there and tell them the problem they tell me they were going to switch my tires around I said ok then when I mentioned getting some of my money back because I was really late for work it was a big problem I had to get into an agreement with the manager I didn’t want all my money then when I said drop it want my car fixed back like I had it he was still wanting to argue so I just said give me my car back and left never going back to that place again I did like it but why do I have to argue about wanting my back like I brought it in
Great CS, had me in an out within an hour.
Great service!! Got me in and out in a decent amount of time. Staff was cool an polite, prices are good as well. Thanks guys and great job!!!
Great reception. Funny and joyous people. Fast and affordable. I recommend highly. The last time I went my brakes werent properly done. They fell off and my brake peddle went down to the floor. They fixed the issue and even offered to have it towed.
Phenomenal Work, Very convenient, worked on my car even after the shop was closed. Will definitely be back.
Paid $70 for a decent looking tire that wouldn’t hold air, they replaced it with a bald one and didn’t refund any of my money, for the time I spent waiting plus the $70 I’ll buy a new tire somewhere else next time
Im sitting in the parking excited about the great deal I received on tires I purchased. I saved 1/2 the amount I would gave at another company. The owner was honest and easy to work with. I will be back for my other vehicles.R. Smith
I went here for rim repairs to my 2011 BMW 535I , Don an the rest of his staff were very nice an professional. Price was very reasonable also my car drive as it should, no more shacking at 65mph I would definitely recommend this establishment to my friends and family!
The owner is awesome! And his employees are just as awesome! ...great place.been there a couple of times now..they go ubove and beyond for you..if your in need of tires,or rims,or other tire needs you need to give them a try for yourself the stars speak for themselves...
Cleveland Tie and Wheel are the best. Had a crack in a wheel that the dealer said had to be replaced for $1,000. I took it in the shop and Donnie and the rest of the great staff were able to get me back rolling the next day for less than a 1/5th of that. And I know it was done correctly because the tire would not hold air more than a few hours prior to the fix and the day after being repaired I was able to drive out of state and back with no issues. Very happy 5/5
This organization is poorly managed. They quoted me one price but when I get there the person who gave me the quote was no present nor could he be reached by his so called manager. I asked about road hazzard warranty and he falsely advised me that run flat tires never come with road hazzard warranty. However, my last purchase was with Firestone run flat Bridgstone tires and the price came with Roadside warranty....all they give some stupid manufacturers defect warranty....NEXT TIME BACK TO FIRESTONE.....they are professional and honor the warranty without question.
Paid for TPMS sensors ($90) when I had tires/wheels put on my vehicle and was told I would have to come back so the boss could reprogram them. Did as I was told, but sensors still would not work. Took my wheels to a different tire shop and was advised that there were no sensors in the wheels.When I called Cleveland Tire and Wheel and asked for a refund for the sensors, I was told that the boss would have to make that decision and that he would call me. I never heard from him.I guess its on me for assuming that I would receive what I paid for, but I feel like this place scammed me. Be careful if you go there.
I went there to get a front tire because the thread in my tire was broke. I decided to get 2 front tires and those tires sound worse than the one taken off. I went back and they tightened something up he said. A few miles later and the tires started that same noise. Never going back there and I advise anyone else to go to a real tire store for new tires.
Everyone there was super friendly. They were also capable of doing what everyone else told me they couldnt do and that was install a set of 37×13.50R18. Mount and balance, beautiful job guys!!
Had a bust tire I asked them was it still good and they allegedly checked it and said it would be good. 30 mins later they said it was a hole in it . Just slow service and they barely act like they want to move. The lady at the front desk was very nice tho. First time coming here and it will be my last.
Came in thinking I was going to need two new tires only to find out I just needed a plug. I was very happy with the honesty and the thoroughness of the gentleman helping me. I will definitely be back.
Although there was a communication with what I needed the owner personally reached out. I love great customer service and although it was an easy fix he still took the time to make sure I was ok with everything ... by the by I have taken all my cars for tires there even my daughter goes .. they are fast and friendly
Very helpful people. I have had to get one tire plugged and buy another tire because my other tire exploded. Very affordable and they have layaway options too.
They treated me really well theyre really great and they gave me a great deal on a set of tires
Pretty busy place, office people juggling everything thats going on and keeps everything straight. I had a wheel welded for a crack that I had another place try to repair before that had cracked again. Took them two days to get it done but the guy told me they had a lot waiting to get done so he did present the expectation up front, and I didnt mind as I had been driving around on my spare. Hoping this weld holds better than the other place, it does look a lot bigger than the last one.Edit: took a second wheel from a second set of wheels to them from the stock alloy wheels to weld, not quite as thick of a weld but hopeful since the first wheel is still holding strong. Going to have a winter tire mounted and see how it fares. Have had it in the garage so far and its held air pressure.
Great customer service and reasonable prices Recently had a dented aluminum rim straightened by them very quickly and it balanced perfect after it was done. Plus they now have a ton of 225R6517s in stock.
You can get pretty good used tires here at a reasonable price. The wait can be lengthy if crowded though.
NEVER GO TO THIS PLACE!!!!!! It’s terrible everything about it. They have no concern for your troubles. I went in there with a bent rim, specifically stating i need it back sameday because if not I could take it somewhere else so they guaranteed my car back. Dropped it off at maybe 3:00 never heard from them again the whole day so I decided to go up there around 6:30 and they then said my car wouldn’t be finshed, so i showed a lil emotion and made them stick with their guarantee. So they finally fixed my rim got my car back inside was completely filthy with dirt and i have a light interior benz so u can imagine how i felt. But i was just happy to have my car back looked at the repair and it was a terrible job. But was just happy to be out that place , to maybe get five miles down the road to see these guys ripped my valve stem. And i work on cars so I know they knew they ripped it but still put the rim on my car with it leaking air. So now im furious, but anyway i take it to them 1st thing in the morning the next day and its like they don’t even care. Never answer the phone never call u back with an update and no care they caused more problems than solving. So no don’t go to this place ever.
The customer service is very professional but some of the guys didnt know exactly what they were talking about, but the owner was very helpful and he didnt try to sell me something that I didnt need. I really appreciate his honesty because that is hard to find in this day and age.
Went in to have a 2 bent rims repaired. They charged me $75 to smack them with a sledgehammer a couple of times and were rude as hell in the process. Gee thanks. I could have managed that repair myself. Too many other tire shops around for that kind of lousy service. Go elsewhere.
Good people. Good prices. Lots of pride. 20 years doing business. I am a first time, referred. Have old rims. 64 project. They hooked me up
Terrible service and job went in to have my 22 Porsche wheels re-chromed and have the curb rash removed, and cleaned they buffed down the curb rash taking out the chrome(which is part of the process) the problem is that is ALL they did no re-chroming no cleaning and the procedure they were asking for was ridiculous as if they did a grand job or something. I came from a different state because I was reassured they were cable to do the job. Never again and trust me they didnt get paid what they were asking for.
I got my front passenger tire replaced about 2 weeks ago, that same tire started wobbling like about a week and half later. I found out on the freeway I was missing 2 lugs and one was loose, first time ever shopping there and first time my tire almost fell off
What can I say about Cleveland tires will assist the Cleveland tires mr. Tires oh some Center Road in Mayfield Setzer on my right or the rear tire of the other fixed but I wanted to say thank you very much I did an excellent job I would go for them if I need any other work done on my car prayerfully hopefully I wont need to go back to them but if I did I would definitely go back to mr. Tired off in Mayfield and Som Center Road thank you very much mr. Tires and have a great one
Reception has an attitude, very uninviting and rude. Went somewhere else where they were happy to service my car. I dont spend money with businesses who dont appreciate it.
Customer service was good & they didnt try to get over on me(being a woman) & they suggested things without pushing me to buy. Service was quick too. I went on my lunch break 😊
Have dealt with them on about five different occasions, and have never had any problems.
The service is absolutely horrible. The office staff doesn’t keep up with your paper work. They don’t call you when your repair is complete. I called them and they couldn’t seem to find what I brought in to get fixed, no one could find the paperwork!
Sat and waited for over 20 minutes just to be acknowledged, which I then had ti find someone who wasnt in conversation talking about Drs appt then waited 30 more minutes to be told they didnt have my tire after I called and they did! Waisted my time!
Got the tires I was looking for at a good price and I received service before they opened... It was a good employee
Great service. Went above and beyond to find me wheels and tires for my truck, that I could afford.
Fixed my alloy rim and it works great. Only $105. Nice to know where you can get your rims fixed for Cleveland roads!!!
I was prepared to buy a replacement wheel for $275 and instead they were able to repair and straighten my wheel for $110. I am beyond happy.
Local and convenient, most tire sizes available, usually busy but never there more than an hour
There service is horrible and unprofessional they dont listen to the customer they always think there right there tires allways go flat in a few months they never gave me caps to my wheels after i kept calling and calling.
My experience with Cleveland tires was wonderful there was one guy named Tim which was very adamant about helping me getting my tire completed on my box truck he was very appreciated thank you Cleveland Tire and Wheels
Needed two replacement tires got both for a great price and got each tire put on in a timely manner
Every time I come i here I ask for old tire disposal and they charge me for it and throw the old tire back in my car anyway!!! And they always smash up and get my things dirty in my trunk when they do it!
Service was decent but they charge $25 to put donuts back under vehicles! Thats ridiculous.
This has been my tire spot for 8 yrs.Get a good deal every time I visit. New or Used.
They were really friendly. I got good used tires there.
Fast courteous service. I bought four Used All Season tires at a reasonable price.
Grungy waiting room, but GREAT PRICES. Weve bought over a dozen tires here over the years, and never regretted it.
Great Place Great People Great Service Great
I brought my Honda did get tires put on all around and the guy working on them scratched up my rims and try to hide it I would never go back I will try to find other places to go to unless you have old rims that you dont care about
They have all size tires you need and the service is fast and affordable
Quick efficient service. Fair prices. Honest sales.great personal.😊
Excellent service, had the hard to find tire that no one else did.thanx a million
Very good service there you need to go and get a set of tires there. From e 55 st.
Great customer service! They explored every option and made sure I was taken care of!
Very helpful and was there less than a hour got like new for half the cost my kind of place
Good service Fair but not great price. Staff was fast and courteous!!!
Very friendly. Returned my call quickly with the info I needed. Very nice.
Inexpensive used replacement tires. Awesome service.
Great The owner Donnie is the best tire guys.
Was towed there after a blow out on the freeway. They had a used tire that fit and I was on my way
They have any size tires that you need and are very friendly.
Great place to get tired, reasonable and customer service is the best.
Great service hard workers.......I will refer others.....Reasonable ...Im happy
Good place to get tires and deal locally!
Affordable prices, and great and friendly staff. I was quickly in and out.
Really good used tires and friendly service
They do pretty well. Never been disappointed
Good local place. The people are nice and seem to want to work with you.
Widest selection of used tires in the city! Fast service.
Good place treat you pretty fair
Told me my tires were going to be balanced and wasnt
This place took forever just to change a tire
Great people and great work in and out no fuss
In & out service staff was polite recommended
Very helpful when not too busy!
Always great service, always have a variety to chose from.
Great people, great prices for great tires.
Some good use tries
Was closed when I showed up
Great prices and some of the nicest people
Great place need more customer service help
Courteous and great service
Nice and great service
Tire was a little over priced.....
Nice people and fast service
Great fast nice people
Love. The price and service by RON
They didnt have what I needed
Was given one price and charged double
They definitely great
Good price and quick
Best tire shop in Cleveland
Friendly, quick, reasonable
Fast with decent prices.
🚗🚗🚗🚗🚗
Great
Great resource in a pinch!
Good fast service
Robbie nice receptionist
Nasty Owner!!!Bad attitude!!
Great!
Its ghetto .... as he11
This place is great.
Only place for tires
Ok
Excellent service
Good
Sucks
Awesome
Great
Very helpful
Fast and efficient
Most delightful
Ml
Hate the place 😟😟😢
Total reviews rating 3.9
127 Reviews for Cleveland Tire & Wheel 2023:
Review №1
2022-03-04Didnt Like the experience. Im sure its a great business but my experience wasnt that great. After my tire change, me and my 3 kids were stranded on the road! I kept calling and Donnie Wife was rude and kept putting me on hold and she also hung up on me while I was discussing my emergency issue. I will not be returning but Donnie was more logical and apologetic in the situation, which I appreciated.❤
Review №2
2022-07-18Everyone is great here. They were busy as hell and still got me in and taken care of in a timely manner. Only tire shop ill use
Review №3
2022-01-10Everyone that works here is very friendly and does a great job. They are very quick even with a lot of people. They offer great prices on tires and they also repair wheels! I am very happy with my experience! I will be back for sure 👍
Review №4
2022-03-11Seems to be a terrible place to buy tires from... asked to see if they had a certain tire size in and got an attitude then hung up on... GREAT CUSTOMER SERVICE!!
Review №5
2019-05-04Very good place. Just understand they are very busy place. Worth the wait. Good place for tires.
Review №6
2022-02-17Good place when all else failed my final pick was this right when I was going to give up they had my hard to find tire A 1 cool calm no Bs straight service and done please know what you need before coming to get the best service
Review №7
2022-03-23These guys are straight up honest and do whatever it takes to get the job done. I highly recommend Donnie and his crew!!!
Review №8
2022-04-22Definitely recommend them to anyone who is in need of some good tire service
Review №9
2021-06-15Great Costomer service. Was able to choose from either new or used tires. I liked that cost was very affordable. Would definitely check this place out if you need tires. Service was super fast. Would definitely go to again and get tires A+++++++++++++
Review №10
2022-05-27Super quick service for a flat tire