Clarkson Eyecare in Alliance
Site: https://www.novusclinic.com/eye-...
- Monday:9AM–5PM
- Tuesday:10AM–7PM
- Wednesday:9AM–5PM
- Thursday:Closed
- Friday:9AM–5PM
- Saturday:8AM–1PM
- Sunday:Closed
Clarkson Eyecare in other cities:
Coming from my eye doctor me and my family have had for decades, who genuinely cares about his clients. I have nothing but bad things to say about this clinic, they want any money they can get out of you. It was my first time there and they basically tricked me into paying for an eye exam I had never asked for or wanted. When I expressed my concerns, they did not care at all! This clinic does not care for individuals only about the money they can squeeze out of you and we will not be returning! I tried explaining why I felt like it was unfair for them to charge me and they have no remorse for their customers, there is no “the customer is always right” here and I genuinely felt mistreated as a new customer. In the end I paid for the eye exam because they would not take the charge off even though I did not ask for the exam and I did not want it to go in collections due to nonpayment, Unacceptable.
Im very pleased with the service that was provided by Wendy today. My daughter broke her frames and we stopped in minutes before the office was closing. The frames could not be repaired but they did have a frame that met with our insurance. They switched out the frames and my daughter was very happy with her new look.
I stopped in to have my glasses adjusted recently. I am not a patient of theirs but they treated me like royalty anyway. I loved the glasses selection and the staff was amazing. I will definately be back to get my eye exam and get my next glasses here! Thank you Ashly for taking great care of me.
My wife has been in need of new glasses. She was due to get new ones in April, but they told her she had to come back in July. When she called to verify just a few days ago, the receptionist was very rude to her and short. My wife was confused on everything she was saying because there was no explanation. They told her to call insurance, so we did. Finally found out she was eligible for new glasses, she calls back and the lady rudely told her she didn’t need to make an appointment and just had to come in. When she went in, she felt rushed on picking her glasses, and then when she went back today to get them, the lenses were cracked and the ear piece plastic was as well. Luckily she noticed 2 minutes down the road.
Total reviews rating 4.7
31 Reviews for Clarkson Eyecare 2023:
Review №1
2022-09-15As a new patient I was treated very well!! Everyone was very friendly and nice. It was like I had been a client forever :)I will definitely be returning for future exams
Review №2
2022-06-04Everybody was extremely friendly knowledgeable & professional. I love Dr Reiss. I felt very confident in all the information he shared with me about my eyecare. I cant imagine going anywhere else
Review №3
2022-08-28I love Clarkson Eyecare. They are professional and sincere. The entire staff is very friendly and courteous. Wendy is awesome!
Review №4
2022-08-17Order a pair of glasses 2 months ago and still havent received them. Everytime I called to check on them I was just told the lab was working on them. Would not recommend this place to anyone. Not even my worst enemy
Review №5
2022-08-31Very friendly people to deal with, everyone was nice and helpful and very through eye exams would highly recommend them.
Review №6
2022-08-26Very professional and friendly staff. The Dr. was professional and gave a thorough exam. I would recommend Clarkson Eyecare to others.
Review №7
2022-08-16Such friendly staff and doctors! They are thorough and knowledgeable! Wont go anywhere else!
Review №8
2022-02-25Everyone is kind and know the job they are doing. Love the experience here. The Dr. was wonderful and explained so much. Dr. Pederzolli. I spelled that wrong for sure. This is my second time here. Good service.
Review №9
2022-02-09Very polite and patient staff. Explained all the procedures when I had any questions and very thorough when fitting for my glasses.
Review №10
2022-02-10Everyone is so helpful and friendly. Dr. Reiss is the best, he takes the time and explains everything. Thanks for taking care of me and my 👀