CFNA (Credit First National Association) in Brookpark

CFNA (Credit First National Association) image 1CFNA (Credit First National Association) image 2CFNA (Credit First National Association) image 3CFNA (Credit First National Association) image 4CFNA (Credit First National Association) image 5CFNA (Credit First National Association) image 6CFNA (Credit First National Association) image 7CFNA (Credit First National Association) image 8CFNA (Credit First National Association) image 9CFNA (Credit First National Association) image 10

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Phone: +1 800-321-3950
Site: https://www.cfna.com/
Opening hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:9AM–5:30PM
  • Sunday:Closed
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Total reviews rating 1.6

99 Reviews for CFNA (Credit First National Association) 2023:

Review №1

2022-07-14

These people are the worst to work with. We are nearing the next great recession and people are hurting. I offered to make a payment of $30 next time I get paid (which is actually a lot for me as I struggle to even pay rent and keep a roof over my head) and these jerks say its not good enough. 😠 I was willing to try to work with them to try to recover my account but the lack of flexibility even in light of a GLOBAL pandemic is ridiculous! We have things in place to help you, the representative said, But they all require some payment, apparently some payment is only what they think you can afford not what you can ACTUALLY afford.

Review №2

2022-05-11

Predatory late fees but once you owe your initial $30 fee they call a bunch to collect it so youll know you have to eat the **** and pay it to get them off your back. I usually deny any in store credit card thing but no annual fee and $20 off at Firestone did the trick. Had an unfortunate family tragedy and didnt make the initial payment (pay it off right away to actually gain the $20 rebate). Now I not only didnt get any savings, but paid more. If youre reading this after having received your first call and wondering who the heck is this? A scam? Just take your medicine and remember not to get in-store credit cards. A slight ding against your credit to save $20 shouldnt seem like the deal of a lifetime, you know better.

Review №3

2022-07-29

Literal trash signed up,was approved, bought tires was told 6months no interest, a month goes by i dont get a bill so i selfpay 25% of what i know i spent. another month no bill BUT did get a call today letting me know i got a late fee and interest fee. they sent zero statements or bills just charged the late fee then gave me a courtesy call that they already charged me the fee but i can pay my payment on the phone with the late fee added. will be paying it off and closing the account.

Review №4

2022-07-22

Im giving them 2 star because the representative I was speaking with over the phone was very helpful or else 1 star.My Credit Score that ive been building up for my entire life went to S$%T after opening an account with them.I think we got everything resolved but will see in a couple months.....UPDATE: my credit score is back to where its suppose to be but the anxiety they put me through was not worth.

Review №5

2022-07-27

Extremely disappointed, but where to begin. My grandma received your firestone branded card in order to pay for her car maintenance. Because I wanted to setup her on autopay I tried online first. No dice, so I had to call customer service. I dialed in to a three way call between her and Customer service. The address the physical card was sent to was somehow NOT the address they had on file, so it was a 15 minute struggle to verify the account. Next, because my grandma is 90 years old, I wanted to be made an authorized user so that I could speak with the representative about setting up autopay. Apparently my grandma would needed to email or fax them in order to set me up as an authorized user. Its absolutely ridiculous the amount of effort required by wanting to just setup autopay. After still not being formally being able to speak to the rep, instead relaying information for my grandma to ask her, I said eff it and gave her my routing number to pay it off in full and close the account. Youre lucky I actually paid this because this level of effort I could have just thrown the bill in the trash and sent it to collection. Good luck trying to get money out of a 90 year old lady on social security. But the bigger question here is WHY WOULD YOU SEND A CREDIT CARD TO AN ADDRESS THAT ISNT ON FILE!

Review №6

2022-08-12

Worst to deal with. All I needed was my account number and they say you have to go to a store or look at the statement. Trying to explain I dont have any of my statements and the nearest store is over 1 hour away but they cant help. Even my bank will give me my account number after verifying who I am. Then if you try to pay they want to tack on a fee.

Review №7

2022-06-10

Scam SCAM Scam!!!! Don’t do it! My information was sold by credit first and firestone. I receive advertising in every single monthly statement I get emails now about deals on things like cremation Jimmy John’s or events at the casino. I have stopped going through firestone for my personal and business vehicles. This is not worth it you will pay more in interests , late fees…..fees for not using it ……fees for using it🤷‍♀️🤷‍♀️🤷‍♀️ Customer service called to tell me I was charged a late fee because my posted check didn’t go through??? IT’S 2022 who uses checks, this month was the first month I paid through the portal on the website and now I have late fees and CHECKS not going through lmfao and that was all the information they could give me, no actually details. So now I have to start a fraud case because apparently someone is trying to pay me bills with bad checks😂😂😂😆 maybe it has something to do with them selling my information I guess we will find out.!!!

Review №8

2022-07-20

This is a bully company and a border line scam!!! I lost my card and tried to set something up for a purchase. Took 3 transfers to speak to someone in America. Very rude assistants. Was on the phone with them for 1 hour and 9 minutes all for them to lose a customer. Glad I never used their services

Review №9

2022-07-13

Been using this credit limit with Firestone for about 12 years without missing a payment. I recently missed one payment and was charged a 40.00 late fee. They just lost a customer.

Review №10

2022-08-15

Ive paid on my card for over a year and its only $98 less than when I started paying on it. This card is nothing but a scam for a company doing anything they can to stay afloat.