Center Ice Sports Complex in North Canton
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North Canton, Stark County, Ohio, US
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Site: http://www.centericesports.com/
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–9:50PM
- Saturday:10AM–9:50PM
- Sunday:10AM–10PM
If we werent in a pandemic I would say this was a fun space for free skate. Unfortunately the masks required signs everywhere were not enforced. I was also very skeptical that the crowd I saw was 15% capacity as promised when I paid for the reservation. Staff gave my reservation a cursory glance and looked at me funny when I asked about the masks.
Just gave them a call to simply add another person on our reservation because we were having trouble doing it online. The lady I spoke to (Marie) must have been flustered prior to me calling because she was unnecessarily rude when I feel like I had a relatively simple request. When she passed the phone off to someone more competent the issue was quickly resolved. Stay away from Marie I geuss!
Center ice is a wonderful destination for people of every age and skill. The staff is always genial and helpful and they go out of their way to make sure conditions stay safe for little ones and those just learning to skate. Their lunch hockey sessions were awesome when my son was just starting out. It’s a splendid place for families, those looking for a fun date night, or for anyone solo just trying to stay active and fit.
I booked a party for my daughter’s birthday early November. Two days before the party my mother was tested positive for COVID. Since I had been exposed I was immediately put into quarantine along with the rest of my family. I unfortunately had to cancel the party and was told I could reschedule when I needed too. Shortly after being quarantine my husband and I both tested positive and had to begin quarantine all over for 10 days after our first symptoms. This meant not leaving the house, no work, no school for my kids. After three weeks of quarantine I tried to reschedule the birthday party. When I called I was told that they were not scheduling party’s anymore due to high numbers and DeWine’s curfew. No problem, they would give me a refund. But there’s a catch...they deducted the birthday cake from the total because they made it already. Now I could understand if this wasn’t a pandemic and I had no reason to cancel my party but I was in quarantine! I had no choice but to cancel and when I tried to reschedule their policy changed. Please tell me, why am I being penalized for this. As soon as I questioned this I was treated rude and disrespectful. Why would a business want to loose not one customer but the other 15 families that were going to attend the birthday over something so small. It’s not about the $20 I’m loosing but the way they handled this. Would they rather me go against the CDC and just have the party and then expose everyone I came in contact with? I will not ever be recommending this place nor will my guest or anyone I’ve told since hearing about this.
This place is awesome. Well priced and will organized. My 3 kids love skating at public skate and my two boys love Hockey with Coach Mike the hockey director. We enjoy Center Ice - I highly recommend anyone that likes ice rinks and related services/activities to stop by and have a look. Hockey equipment is included for people who are learning. Its sweet!
Was a great time with my niece and nephew. It was quick and easy to get in and on the ice. The rental skates are normally dull so be careful. I wish they had a way to quickly sharpen the edges. The people there were nice and easily answered questions.Hope to get back soon.
Ice was well taken care of yet NOT safe to skate. The ice was not monitored! Many kids who could easily skate without the aid of skate walkers were Racing with them, playing bumper cars as they would skate really fast and run into each other, skating in the wrong direction, speed skating, and also just pushing the walkers across the ice in all different directions on purpose. I went to the manager and he said there was someone on the ice but she came in for a break and then had to help give out skates. No excuse! Safety should be number #1 for everyone! He said it was just at a few min. that a monitor wasnt on the ice but didnt deny that the full hour II was skating, no one was present. Many were falling because of these issues. He offered no apologies. I gracefully graded 3 stars. Next time I will ask for my money back. Please pass this onto the owner. The manager didnt seem to care much.
Had a pretty good time. Used rental skates so they were pretty dull. I did expect them to clean the ice after a whole morning of hockey practice right before an open skate. So the full skates and choppy ice didnt make it easy to skate. They do however have free plastic supports for the kids to use so thats very nice. And all of the people working were super friendly too. We will go back again and just hope they pull out the Zamboni before the open skate atarts.....
Let me tell you this place was 100xs better when Jordan was there scheduled a party a month in advance get called day of to tell us our room has been changed or if wed like to change our date 2 hours befoe2 the party they offer us 2 dollars off per skater we were jammed pcked in a small room. With someone in a wheel chair that could barely get around was very unsatisfied with this. Tell me day of things are changed 2 hours before because they used the other room for hokey gear
Its hockey day in Stark County...lol. Thank you for an excellent evening of skating. Within the first 5 minutes I heard I wanna go home! a dozen times. Two hours later we are wondering how he has the energy to be giving running high fives to everyone...including the staff behind the counters.
I took my niece and nephew here for their first experience ice skating and the rental skates were awful! They told us they didnt have any lace up skates in our sizes ...and the ones they gave us were plastic and dig into your ankles....and the blades were extremely dull....as an experienced figure skater, the blades made it difficult for even me to skate...there were no employees on the ice monitoring,so there were children throwing cones across the ice and creating snowballs and throwing them at people.
Dont eat the food!!!!!. We were there and ordered some food and the guy came from skate rentals(handling dirty money and skates)back behind the food stand and handled our food with no gloves and not washing his hands. If they do that right in front of you what are the doing while prepping the food. So gross.
Total reviews rating 4.4
134 Reviews for Center Ice Sports Complex 2023:
Review №1
2022-03-15We take our children hear for skating lessons. There are a lot of kids taking lessons, but I feel like the staff, especially Michelle, do a great job in organizing everyone. We started out at a different rink for lessons, but were happy that we made the switch.
Review №2
2022-07-03It was for my granddaughters birthday. Its an indoor ice rink. If you go wear sweaters or coat its coldYou can rent room for a party they provide some things. I was cold and the milk at food bar was spoiled. But hey its fun skates are providedIn canton ohio. Funnn
Review №3
2022-03-16Pretty fun place to bring the kids! I love the Tash Sultana music they had playing last Saturday. Perfect ice skating vibes!
Review №4
2022-03-10Public skate was fun and only $14 per person. The skates are horribly uncomfortable, making it hard to enjoy the skating because your feet hurt so bad.
Review №5
2022-01-01Very nice staff.. I will be coming back more often.. I havent skate since I was in middle school. I did like the idea of those walkers that helped in till you get your balance
Review №6
2022-05-09This is a hidden gem. Great place. Great staff. Come get on the ice and give it a try.
Review №7
2022-02-16Great facility. Clean, friendly, and fresh ice. Their public skate is awesome.
Review №8
2021-02-12Me and my 7yr old daughter had a blast
Review №9
2022-01-20Once you get the hang of it skating is really fun! They can get a little packed though. Overall really fun!
Review №10
2022-01-12Great place to go for family fun. We have always had lots of fun here! Thank you!