C & T Auto Repair Inc image 1C & T Auto Repair Inc image 2

Categories


Phone: +1 216-321-4838
Site: http://www.candtauto.net/
Opening hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Edit info

Total reviews rating 4.3

48 Reviews for C & T Auto Repair Inc 2023:

Review №1

2021-03-11

Very affordable, efficient and good quality work. I brought my Mini Cooper here for an all around brake job. They finished within a day and went above and beyond! They added fluid and filled my tank and tires. They even fixed my front bumper that was hanging loose, all without me asking! Then they knocked a portion of the price off the final bill. I had forgotten to mention to them that I was recommended by a friend of the owner and yet they still gave me a discount, amazing!

Review №2

2021-07-29

Ball joint came right off. Called them and they said they could get me as early as 2 days later. Serious men, but honest about their prices. They fixed her right up and now she doesnt even squeak when I steer.

Review №3

2021-05-28

They told one price while I was on the phone with them, then changed it once I got to the shop. Charged me 1,770 dollars for new breaks all the way around n struts all the way around. They did a good job but way too expensive for me. Won’t come back here again

Review №4

2020-04-09

Recently, I took my car to C & T Auto for repairs. The day that I took the car in, I was alone. My husband was not able to come along. I asked for the mechanics to check the power steering and the charging system because the battery signal was on and car wasn’t starting. The mechanics told me that the problem was not the power steering, but the alternator. I had just purchased that alternator (2 months old), so it was damaged by power steering oil (long story). Tony took out the old alternator, and I had to go pick it up from him and take it back to Auto Zone and get a new one. I didn’t want Tony charging me for an alternator when I had just bought that one, and it was under lifetime warranty. He put my new alternator in and charged me $240 🤔 I wanted to know what the $240 was for, was it for diagnosis and taking out old and putting in my new alternator that I brought to him? 🤔 He debated back & forth with me about it. Then I was charged $164.79 for a front lower control arm + $119 labor (which I was told $85 labor) and $150 Thermostat Housing + $85 labor + $26 (2) heater hoses + $11 antifreeze + $10.86 hose clamp. The total that I was charged was $897.32. Tony called me to confirm the total. I asked him if the $897.32 included tax, and he said “yes!” The day that I went to pay him and pick up my car, I brought my husband along. When we walked in, Tony had this strange look on his face. I guess since I was alone when I dropped off the car, he expected me to pick it up alone. He pulled up my invoice and said to me “I’m supposed to charge you $897.32 + tax, but I’m just going to charge you $897.32 out the door without the tax.” Remember, he told me over the phone that the tax was included in the total $897.32, suddenly he sees my husband, and he changed his mind. He made it seem like he was giving me a deal. He had already charged me $66.47 in tax which totaled $897.32, So if my husband wouldn’t have been with me, he would have overcharge me $897.32 + tax = ($969.11). That’s an extra $71.79! The car is still running, but I didn’t appreciate Tony quoting one price over the phone, and then changing the prices and overcharging me and was still trying to get more money at the end. I don’t expect anyone to work for free, but at least be honest and stop making up things to charge customers . If the power steering wasn’t the problem, and it was the alternator then what was the $240 for. The damaged alternator was causing the new battery to drain. The new battery just needed to charge, and alternator was replaced, so basically he charged me $240 to take out old alternator and to put my own new alternator in.

Review №5

2021-03-30

Fast, expert, inexpensive service. In and out. I ALWAYS recommend CT to friends and family. Always had managed to fix cheaply what others have bungled expensively.. Now, C&T is my FIRST stop for all my vehicles

Review №6

2018-01-23

Tony and the rest of the gentlemen at C& T auto repair have serviced my cars for the past several years. I have never been disappointed with the diagnosis or repairs that were done on my cars. I recommended them to the rest of my family and they are happy with the service and repairs also. When I take my car in for service I never have to worry about being overcharged and or have to worry about when I will get my car back. The service has been very consistent and Tony has been very helpful in assisting me with other issues involving my car that his organization did not handle.

Review №7

2018-11-05

I initially thought I needed to replace one of my tires, but I came here to see if there was anything I could do for the current one. The gentleman working was SUPER friendly and helpful. He answered all of my questions (I had quite a few haha) and ended up resealing a leak in the tire. It was at a great price, too - I wanted to tip him, but I figure Id leave a review instead. Wonderful place, will definitely stop in again if I have more car trouble.

Review №8

2022-07-11

Okay place tony gets the job done..very high priced place though..

Review №9

2020-07-23

He did a good job on My Wheel alignment but for him to be a mechanic I feel like he could’ve told me that a wheel alignment is pointless because your struts And swaybar link is bad. I feel that they could have told me this and I could’ve paid them for their time for even putting my vehicle on the lift.

Review №10

2019-10-08

I recommend...reliable and trustworthy plus they have a tow truck and I really needed one at the time. They fixed my starter one time and it started acting up again so C & T re-evaluated it and fixed it again at no extra cost. Bomb customer service.