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Daily cleaning
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We take care of you
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This was our second or third time kayaking with them and it has always been awesome! All staff was super friendly each time we have went and they made sure we knew when to get out of the river and made sure no one had questions before we left. Highly highly highly recommend!
Staff were great! Very friendly and knowledgeable about the river.My only suggestion would signage directing guests to the meeting location inside the water works park.Overall great afternoon. Thank you Burning River staff for a job well done. 👏
We had a blast! We went kayaking for an hour. The equipment were ready and well organized. We got life jackets and clear instructions. The river wasn’t rough or too deep. It was a nice day ..and I would highly recommend it for anyone interested or willing to go on water for their first time!
Couldnt be any better! Driver was above and beyond to make our adventure perfect. Thank you! It was our second time and will be back again. Its great time to kayak now. All these leaves turning, lots of birds and its not too hot.
Overall, a great experience. Staff was very friendly and even snagged my sunglasses for me after I left them on the shuttle. The kayaks are in good shape and had no issues cruising down the river. Ill definitely be back!
It rained most of the morning and during our scheduled time, it was perfect. The staff was professional and the experience is certainly something I would do again. Highly recommended
My husband, our two teen daughters, and I went on the longer trip. They ferried my kayak up for me, and we rented for everyone else. It was a very good experience.
Love the convenience this organization provides for a fun day of kayaking! The long trip was just a little difficult to complete in the allotted time, but we just need to practice more. We had a great experience and will continue to do this every summer. Only lost a star because I’ve been getting absolutely bombarded with emails asking for a review for WEEKS
The day was great! This was my first time kayaking and I loved it! The online reservation process was easy, the staff was friendly and engaging. We did the middle tour (2 hrs) and it was the perfect way to spend the afternoon. Highly recommend.
Such a great time! Went with a group of 8 on the 1 mile adventure. We didnt have an instructor or anything, but its self explanatory. We had a few first timers and everyone made it back - it was a warm day so we did just float for a while. The staff was helpful when we made it back to return the kayaks and the prices were reasonable for what youre getting. Would highly recommend!
Ive done the short paddle three times and every time its great and slightly different. Beautiful scenery. Calm waters. BRAs gear is in great shape and the staff is helpful and safety conscious. Short trip takes about an hour. Im planning to get out on the long trip before the weather turns.
We did the short (1hr) Kayak trip and it was perfect. Not too long or too short. Our kids (11,13,15) all had a good time, as did Mom and Dad. The signup and waiver process was super easy and the Burning River folks were all very nice.
We originally had 7 people on our trip. Two of them couldnt make it, and we were told that since it was within the 24hr limit, they couldnt give us a refund but instead a voucher for 2 free trips. Odd because they didnt ask for her name or number to follow up on this. Before the trip, she did ask who has done this before. Offering instructions if needed. They really need to do something about the ramp at the start for the long trip. That thing is at a 75 degree angle. I am shocked more people havent fallen down it. But the trip itself was fun. We took out time. Just be mindful of the tubers. They covered the last section.
The tour/trip itself was great. It was perfect for my 9 year old. I didn’t give 5 stars because I paid for a protection bag for my cell phone and didn’t get one. My cell phone got wet of course And the website says arrive 30 minutes early. And we did, but then the other two groups that we’re set to kayak at the same specified time showed up late. So my daughter and I sat around for 45 minutes because of other people. I didn’t think that was fair. Or at the least it should’ve been specified on the page.
20210605 Was our first time with B.R.A.Me and my teenage daughter loved the trip and felt everything was organized and ready to go. I appreciated that one of the staff talked to us while we waited for other guests to arrive. Wed like to try more trips this summer with this Burning River Adventures organization. Thank you
Had to wait a literal minute to get on the shuttle once we arrived at the boat launch. Very smooth and easy and friendly staff. It was a lovely day on the river. Not a ton of shade on this part of the river wear a hat and lots of sunscreen!
Super friendly staff, and a beautiful river! Had the time of my life!Forgot the name of my instructor (sorry) but he seemed very into his job, and made the bus ride up to the kayaking spot very fun! He was jamming to his own music the whole ride
My girlfriend and I have always had an enjoyable time kayaking thru Burning River Adventures. The complete experience from launch to return is very pleasant. Although, we recently had a frustrating experience thru their reservation system, it was addressed promptly and handled above our expectation. Ownership definitely CARES about their company’s perception and is genuinely concerned w/ delivering a top-notch service. A true testament in this day and age 💎
A beautiful trip and super safe environment! Would 100% use Burning River Adventures again! The staff was kind and all needed equipment was provided. Fun date idea!
We frequently Kayak in the Ohio area. The young lady who took our reservation verbal tone was very condescending, caddy, and extremely nasty. Very poor customer service skills. I had to look at my phone because I couldnt believe what I was hearing. Sounded like she was doing us favor by booking our reservation. After asking if we had booked with them before and my responding that we have booked in another location, she responded ... Well we are in Monroe Falls so thats different. She made me repeat my credit card information 3 times, as I was speaking there were long pauses as though she couldnt understand me, and finally ended the conversation with a caddy, ...Well see you tomorrow!!.Who does that?
Woke up bright and early with a smile on my face, ready for adventure. After a brief orientation we loaded on the bus with only one thing on our minds…well actually two, the rapids ahead. We had been warned of two rapids ahead and were told to stay in the center for a safe voyage, or stay left for an adventure. As stated previously, I was here for an adventure so this was not an opportunity I could miss. After jumping out of the bus and helping unload some kayaks, we were on the river. The journey was steady and peaceful at first, even saw some baby ducks (so cute!), but I heard a noise ahead. A noise that reeked of adventure…it was the rapids. I instantly hooked left paddling as fast as I could, no hesitation what so ever. In no time I was grasped by the rapids vicious clutch, battling to stay afloat. However, in a blink of an eye it was over and I was slowly drifting down the river again, enjoying the sights and sounds of the Cuyahoga Valley. After paddling for another 30 minutes I heard the second set of rapids. There was no sense of fear within me, only adventure and an adventure is what I got. I blasted through the rapids in no time again, feeling as if nothing could bring me down. The rest of the journey was smooth and after some time we docked and were done. As I mentioned throughout this review, I came for an adventure, and I got an adventure, but what I didn’t know I would gain along the way was an admiration for the strength of moving water. You know what? Maybe life is just like this river, sometimes you drift and relax, taking in all the joys of life (like the ducks!) but sometimes you have to face your demons (the rapids) and learn through them that you are powerful. 9/10.
Awesome trip for a date with my wife! We had a really good time together on a tandem kayak. Its a great river for beginners because the water is very calm and doesnt even have a current. We did the 2 hour course in about an hour and 15 minutes. We purposely tries to do it quicker just for fun but you could make it last longer if you wanted to. Definitely check them out! Great staff and equipment.
Burning River Adventures is GREAT. Very professional, on time, and understanding when things are not. The Gear is all provided and in good working order. Everything including the Bus ride was super clean. I still plan to take one more trip before the season is over. I love this section of the river. Thanks for running such a great business. & I look forward to Kayaking with you all next year.
Im not exactly sure how many stars the kayaking itself deserves, but just a note of caution- If you cancel your reservation make sure they put through your refund. After waiting a week after my trip was confirmed cancelled, I still had not received my refund so I called and they had never even processed my refund....
We really enjoyed our trip in your kayaks! We were not in a hurry and enjoyed the scenery! Thank you for making a great trip happen! We definitely will be back again!
Had an excellent experience with this company! The ranger gave very clear explanations on how to navigate the rapids and which landmarks to look for when approaching the end (with photos texted to us!). Readily available via phone during the kayak to answer any concerns. Will go back!
We had an awesome time.The mindfulness portion was very connecting.The Kayaking was fun, connecting and relaxing. All of the equipment was very well organized. The instructions were very clear.The Yoga was very nice. Beginners and experienced yoga practitioners were welcome and guided.The entire event was very welcoming.
Excellent experience from start to finish. Staff friendly, knowledgeable, and conscientious. COVID aware and appropriate. Equipment in great condition. Had a fabulous time on the long trip down the Cuyahoga River from Kent to Monroe Falls. Beautiful river scenery. While the trip was only 6 miles or so down the river, the allotted time of 3 hours was perfect to allow for a relaxing trip. The few areas of rapids were fun and easily navigable. Looking forward to our next trip already!
We had the best time over the weekend out with our friends on the river. It was easy to book and fill out our waivers online. Ive used Burning River Adventures on several occasions and I highly recommend them! We cant wait to get out and kayak again soon.
Friendly staff, and pleasant experience, even for a first timer. The only downside is too many floaters over the weekend causing traffic, so if you want to enjoy quiet kayaking, come to the weekdays
The employees at this place are the best. We did poor planning on out part and underestimated the number of people in our group. They tried to resolve the issue but were not able to accommodate us. However, the attitude of the employees throughout the process was very helpful. Good service is very rare these days. We had a blast kayaking. I would definitely go back again!
My friend and I went on the one hour trip and had an absolute blast paddling the river! We even got within five feet of a Great Blue Heron! So much fun and will absolutely come back!
First of all, I have never been kayaking. I rented a tandem kayak which was super fun. Initially I had an issue making a reservation online (after some research it was my fault 🙈) and BRA went ABOVE AND BEYOND to accommodate my friend and I. I can’t say enough about their customer service. If I could I would give them 100 stars for their exceptional customer service. I can’t wait to go again!
My teenage sons and I had a blast kayaking with Burning river adventures. The staff was really friendly and helpful, the equiptment was great and the course they chose to use at the Cuyahoga Falls location was perfect. As we meandered down the river, I was thinking how beautiful it will be in a few weeks when the leaves change colors, and how I have to go back for another kayak adventure!!
Placed reservation a week in advance, called back to add my niece onto the reservation, was informed I could only have two. I asked if I could bring my own kayak and travel with them on the trip. The worker whom was unfamiliar with the travel policy claimed that that would be no issue. Upon arrival June 20, I was informed that they could not transport my kayak due to regulations. I was suggested to follow the transport to the boat launch however they refused to transport me to my vehicle after the trip. I am disappointed in the failure to accommodate me when this could have been thwarted entirely if their worker was familiar with their own policies.
My little sister (14 years old) and I took the 1-hour excursion yesterday. It was her first trip ever in a boat/kayak. Fortunately I have gone before, so I could tell her how to do paddle and steer, because we were given NO instructions - just sent out in the water with our kayak and told where to stop. Our 1-hour trip took probably 45 minutes, which was a bit disappointing.
Great day kayaking at Cuyahoga River with Burning River Adventures.We took the Medium Trip (2hs) and it was perfect time.Great crew to help you and the keyakis were reasonably maintained.Need a better signage to find the site (back of Water Park).Will come back with out-of-state visitors.
We went on the middle trip this week and it was great! The kayaks were clean and in great shape. The staff was really friendly and helpful. We will definitely go again!
First went here about a month ago and did the 2 hour excursion with a large group. We really enjoyed it. The river is slow and shallow, which allows for a relaxing time if the weather is agreeable.I did it again a few weeks later, this time the one hour trip. Again, lucked out with weather and had a relaxing time. This could be fun to do alone, too, to get out in nature for something different.
A group of us went kayaking a few weeks ago and we had the best time! I wish we would have done it sooner. The staff was prompt and professional. They helped us get in and out. We booked the 2 hour trip but next time we will definitely book the longer trip. Great for a big group of family and friends. Its also kid friendly. Definitely worth it. Great prices.
Really great experience at a reasonable price. Staff were friendly and everyone looked like they were complying with COVID safety measures. The only minor complaint I have is that there were a ton of tubers on the water and we had to navigate around them for probably about an hour. Obviously thats out of Burning Rivers hands, but its something to be aware of if you want to go.
A hidden jewel in the heart of Munroe Falls. Was on the river in no time. Make sure you get there a half hour early. Had a great day on the river. Would recommend.
My kids and I always love exploring the beautiful crooked river in our backyard, made possible thanks to Burning River Adventures.Friendly, professional, reliable service at affordable, reasonable rates! They provide everything you need for a good day on the river and are always more than willing to help if needed! The shuttle service alone is a huge advantage, especially for solo paddlers but also just makes it super easy for everyone.The local owners and employees of BRA love what they do and I think it’s such a great activity to offer in our community! HIGHLY RECOMMEND :)
This is my fifth or sixth summer kayaking with Burning River Adventures. They are the BEST! They take care of everything for you so all you have to think about is having fun! Highly recommended if youre visiting or live in the area. Would give 10 stars if I could!
We did the 3 hour river trip! Lots of fun!! The kayaks were well kept and the staff was friendly and knowledgeable. Great rates too! We saw deer, ducks, geese, blue herons, turtles, fish! I highly recommend!
Second trip this summer. Never disappointed with the trip. Everyone is soo nice and make you feel totally at ease. Highly recommend it to anyone looking for an adventure.
Its the best outfitter on the river. Easy web experience, knowledgeable staff, great kayaks. Gorgeous scenery from the start of the season until the end!
Everyone should experience this great section of the Cuyahoga River!! I recommend the long trip. Takes you 2-3 hours depending how much you paddle and how high the water is. Very professional staff and taking all proper precautions in regards to COVID.
We booked a group trip and one person in our group accidentally booked for the wrong day. We were told that there was nothing they could do, and our friend wouldnt be able to join. After driving an hour we were all so bummed and didnt want to leave a man behind. An employee, Chad, over heard our issue and immediately saved the day! He got us an extra kayak so we could all go down the river together! Thank you again Chad! Great river for someone who hasnt kayaked before
It was my first time using Burning River Adventures with a Meet Up group. I had a blast! They were very friendly, kind and helpful. They carry your boat down to the river and help you out of the boat. Just like family.
Had never been kayaking. We had a great time. The staff was friendly and the other people going out were super nice- from the other newbies to the experienced that were very helpful ( and not angry when I hit some faster moving water, got stuck and hit a couple people)If you are doing the long run I do recommend pulling over in a safe shallow area and resting, especially if youve never paddled before. Just went Friday and going back Tuesday.
I would go back in a heartbeat. Our party had such a good time. We were all beginners and they made us feel comfortable. They were very accommodating with covid 19 social distancing as well. What a great time!
First time kayaking and we had a blast!!!!
THE RIDE IN THE SHUTTLE WAS SO HARD RIDING IT HURT, MASKS IT SAYS ON LINE YOU HAVE TO USE ON THE SHUTTLE AND THE DRIVER DIDNT HAVE ONE ON AND ONE PASSENGER, NOT SOMETHING WE WERE HAPPY ABOUT..THE RIVER WAS NICE AND RELAXING AND THE KAYAK WAS VERY COMFORTABLE, RIVER MOVES PRETTY FAST AND YOU DONT HAVE TO PADDLE THAT MUCH, WITCH MADE IT RELAXING..
This place is top-notch! The staff is incredibly friendly, helpful, patient. They took all COVID-19 precautions. Beautiful scenery. Great local business to support. This was my first time at BRA, and I will for sure be back! Great job, team!
Incredible that a river we avoided as dangerous is now clean enough for tubing and kayaking. Loved it, great experience, will do it again.
Their new location is such a fun experience!!! It has alot of turns and isnt just a float down the river. As always thier staff is amazing and funny. We will be going back for another adventure soon.
All good except nobody helped us get out of the water. We brought our own kayak but should have been helped like everyone else.
It was my first time kayaking, but it wasnt hard to learn how to navigate as I have been conoeing before. The team made everything so easy and accessable and I would definitely use their service again. The equipment was clean, but I wish they had nets for coolers, etc.
Took the family kayaking on the medium trip. Including our 3 and 4 year olds,who had a blast. Great way to spend a Saturday,we had so much fun.Employees were great! Planning another trip soon!
This was so much fun. I plan on doing the long ride again very soon. Great staff and equipment.
Really enjoyed the time on the Cuyahoga River. Burning River Adventures made the experience enjoyable and safe. Their cleaning of the equipment made us feel comfortable. Lots of fun.
There was a tree down, so we couldnt take the longer route like we paid for. I dont blame them for the tree, but they refused to reimburse us for the difference. We had to take the shortest route. It was about a $20 or $30 difference. We will use another service next time. Also, the shortest route was rated at about an hour trip. We stopped to pee at one point and still made it in 40 mins.The driver, Isaac, was awesome, but the guy, who was handling the paperwork and also refused the reimbursement, only said, I dont know what to tell you guys about 3 times. Very irritating.Update: they called and said there was a misunderstanding. They are refunding the difference (like I asked in the beginning). It was $20. The lady on the phone apologized for the confusion. We will give them another shot next year. All in all, it is an enjoyable experience. So, I am changing from a one star review to a 3 star review.
My wife and I went on a tandem kayak short trip and had an excellent time, everyone was very personable and professional. Will be back for sure
I have been to most of the kayaking places in the Cleveland area. By far this is one of the best. They had the complete package of GREAT customer service and multiple time slots thru the day. I did the sunset tour and the scenery was beautiful . There was a wide variety of wild life and the waterhad several different aspects to it.
We had a great visit on the Cuyahoga Valley trip today. The staff was amazingly friendly, nice and helpful, could not have had a better day.
Awesome, friendly and enthusiastic staff. Loved the experience and will be back
Had a great experience. Looking forward to returning!
Great adventure! Ended up getting rained on, but that didnt bothwr us! we saw all the duck and geese babies! Anabelle was great and answered all our questions, and was nice to talk to not the way to drop off! Highly recommend doing this!
Great experience, the staff was so friendly. We did have to wait a bit for some additional people that reserved and werent there on time, but it all worked out.
We had a group of 8 with experienced and beginners. It was perfect. We did the 2 hour trip. Would highly recommend.
We had a terrific and relaxing time doing the 2 hour trip. Would definitely recommend!
Jude and I just finished the 4 1/2 mile kayak, and it was alot of fun. The ppl were awesome and very welcoming. Thank you very much we will definitely be back.
Awesome kayaking trip! Definitely worth price if you’re wanting to try.
Friendly staff and very nice kayaks. I took my 10yr old son in a tandem kayak and he loved it.
We had a great experience! Staff were conscientious, informative, helpful, and fun! Our first time with this company. We can’t wait to go back!
The whole experience was awesome! Great staff, efficient process, and beautiful paddle down the River. Highly recommend!
We did the middle trip. It was beautiful! Equipment was in great shape and staff was informative and friendly.
Had a great time with my wife and children on the middle trip. We will definitely be back again!
BRA made the experience easy and staff were helpful and professional! Very glad to have their service near me!
Staff was very friendly and helpful. Made the trip easy and enjoyable. Would definitely recommend!
The Cuyahoga River is beautiful and BRA gives locals and travelers the opportunity to explore this treasure from a kayak or canoe.
Have used them many times. Always easy to work with. Clean boats, friendly staff.
Enjoyed a lot. Good for beginners too. Definitely will plan to visit again!!!
As simple as can be. Show up, shuttle upstream, float, drive away. Nice afternoon. Friendly staff.
We have gone 3 times now, great experience every time! Great employees, great location, fair price. Worth every penny.
Had a wonderful time. I cannot say enough about the staff. I would definitely recommend to anyone in or visiting the area.
Fallow
Had so much fun, would recommend this to anyone who is looking to escape and experience the natural world.
Really enjoyed by paddle from Kent to Cuyahoga Falls. Thanks!
Great trip, great service.
Wonderfullly organized and friendly staff.
Exciting adventure with some tumultuous waves to keep you alert!
This was great trip and very economical
Awesome river, awesome people, awesome gear!
Nice Staff. Fun times.
Loved it!!
Excellent experience
We did Burning River kayaking in Towpath and it was fantastic. We tried it again out of Water Works and it was awful. Way too overcrowded , it was like bumper boats with the multiple tubers. It became a game of navigating through the many families, and drunk kids blearing loud explicit music. The point is, if youre looking for a relaxing afternoon I would not suggest this location for kayaking.
4.8 (109 comments)
Review №1
2021-08-27We had a great time on the “long float”! We did the BYOK (bring your own kayak) option. Pretty reasonable for hours of floating. They were there to assist at the takeout spot which was very helpful. There was a couple swift water areas but easily navigated as beginners. Would definitely recommend Burning River to anyone!
Review №2
2021-08-30I did the short trip with my teenager. Took about an hour. This was only our second time ever kayaking - the instructions were easy and the staff was very friendly. They provided the kayaks and life jackets. We went on a Sunday afternoon and the river was extremely crowded - that would be my only tip is to maybe try to avoid high traffic times. Definitely want to do another trip soon!
Review №3
2022-05-23I came out to Cuyahoga National Park on a solo trip btwn traveling for an unexpected family issue, and had the weekend to myself before moving back to real life. I called on a friday and was set up to traverse the river by sunday morning. I arrived late because i am always late (🤦🏻♀️) and it was no issue at all. The three women were so kind and accommodating, and my specific person helping me was not only so nice and willing to answer all questions i may have had, but fun to talk with as well (btw, Indiana Dunes is NOT my least favorite NP. After thinking about it, its Voyageurs lol)It was not the best day out as it did get somewhat windy and drizzled slightly, but i think this made for better wildlife viewing. And that is no ones fault but mother nature. I wish i was able to get more and better photos, but grey skies mixed with kayaking doesnt make for the easiest photo taking experience.But there were countless gorgeous birds practically dancing around me and keeping me bug free. Multiple deer casually grazing on the green grass, and a river otter (taken on the worlds worst video because i didnt want to crash into a tree in the middle of the river lol)The 6 mile trip was very nice and pretty easy going. Even with my late start, i think i managed it in just about 2 hrs, and was greeted by the entire team upon my return. I will definitely be back with my family and friends to take the other adventures offered. Thanks BR adventures ☺️
Review №4
2021-05-21This was an amazing day. Burning River Adventures is a must for anyone who loves to kayak. We took the Long Trip which is about 3 hours to complete. The staff is very friendly and helpful from the booking, explaining the trip, and ending the trip. The kayak trip was amazing, so peaceful. Couple areas with rapids, got soaked but worth it. The sites down the river are amazing as well including wildlife. I highly recommend Burning River Adventures. I will definitely be returning.
Review №5
2021-09-03Excellent time, friendly staff. I did the burning river middle tour, which is 4.5 miles. The kayaks are sit-on. Not the newest, but for the time and trip, they are fine. The river is scenic, bring a camera to get pictures of Herons ducks, fish and turtles.
Review №6
2022-06-26Took a group of friends and their daughters kayaking today. We did the short trip because this was the first time for some. We had a blast. We saw turtles, ducks and geese. The staff was very kind and helpful. I made a mistake with our reservation and they were very quick to help straighten it out. We will for sure be going back for many more trips!!!
Review №7
2021-07-10The best thing to do in Cuyahoga falls! We love it so much, we even got married on the river last fall. They have a new location in the valley thats just as great!
Review №8
2022-06-26I went yesterday for the first time to the Cuyahoga Falls location for the 2 mile paddle. Im on a weight loss journey and looking for newer activities to help get me out of my comfort zone and exercise. I was pushing the weight limit and was nervous about how I would do with the water being more shallow than usual. Aside from my own problems of not knowing how to paddle correctly (lol), I had a lot of fun and only got stuck a few times. But it was a really great first experience and Im looking forward to doing it again, maybe even on a longer trip! The staff with BRA were extremely nice and outgoing, helpful with questions that a newbie had, and patient. I highly recommend trying out this company!
Review №9
2021-08-08Amazing experience. Wonderful people! Well worth the price. Took my kids on a small rafting adventure and we had a blast! Definitely going again sometime!! Absolutely Wonderful! Thankyou So Much!
Review №10
2021-07-24The BEST way to experience the Cuyahoga River at a reasonable price. Easy for beginners. Life jacket kayak and transportation to your drop off site provided.One of my absolute favorite activities may through fall!! HIGHLY RECOMMEND