Outdoor seating
Yes
BurgerFi in Cuyahoga Falls
Categories
Location on the map
Cuyahoga Falls, Summit County, Ohio, US
Service options
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Comfort food
Yes
Kids' menu
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Tourists
Yes
University students
Yes
Payments
Credit cards
Yes
Phone: +1 330-217-1471
Site: https://www.burgerfi.com/
Site: https://www.burgerfi.com/
Opening hours
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–10PM
- Saturday:11AM–10PM
- Sunday:11AM–10PM
BurgerFi in other cities:
Comments (199)
They did my beyond burger up right. It was served between chunks of lettuce. It was out of this world. Other food was delicious also. Priced way to high. Clean,friendly atmosphere.
Food tastes good but NOT worth the price. The large fry is comparable in size to a small at Five Guys. A single patty with cheese and bacon is $10 and the patties are thin like Steak N Shake.This was my 2nd visit to hopefully do better than a terrible visit last year where I waited 45 minutes for cold food. This time I ordered ahead and didnt have to wait at least. One lackluster experience can happen, two sounds like a pattern. Ill just go back to Five Guys. Nothing about Burger Fi is better by comparison.
Good food but a little expensive. But worth every stinkin penny. Been here twice already and need to go back. Great service, great staff. Clean and spacious.
The burgers are excellent and the onion rings are huge.Lisa was great and went above and beyond customer service each time we visited!
The customer service is the worst I’ve ever experienced- or lack thereof. I’ve called multiple times and left voicemails on numerous lines. They are impossible to get ahold of. I am trying to get a refund for my CANCELLED order. This was my first and last experience with this company. Absolutely horrible.I’ve filled out TWO customer contact inquiries on their contact page and haven’t had any response.
I am highly disappointed in this place, my husband and I absolutely LOVE the Miami location. This location is extremely dirty from the food all over the walls to trash all over the floor. Only the kitchen lights were on, the dining room was extremely dark. The wait for my order was over 25 minutes after already placing my order online ahead of time. The freestyle coke machine has about 25 options but only 5 of them work. The workers like other reviews have said, like to work at a snails pace and just stand around on their phones in the meantime. Someone in the back cooking was also not wearing a mask at all. The food was equally as disappointing.. cold fries, tiny poor quality burger. Not worth it. The ‘hashbrown’ on my burger was them rolling up a few fries in a ball, absolutely awful and I refused to eat it. I will never return to this store, ever. I don’t see this location lasting very long. Go pay $8 on a better/bigger burger over at Five Guys!
Solid experience before seeing a movie. Got the CEO. It was good but I wanted a little more sauce on it, but overall good. Service wasn’t too bad as for speed. The cheeseburger my wife had was delicious in her words. The onion rings were large and in charge. I recommend here if you want a good quick burger that isn’t fast food. Oh yea. They have beer too!
Good craft burgers, fries could be more crispy, onion rings are amazing, kinda pricy but would visit again.
Really good burger and fries staff was friendly would highly recommend milkshakes were amazing.
That was disappointing. I was really looking forward to trying this place after looking at the online menu. Everything sounded so good and worth the few extra dollars compared to similar burger joints. My burger looked hungover compared to the burgers on the website though 🤔 not sure what happened there. The food was just not that great whatsoever. I was right on time but it was cold and just didnt have a good flavor.
Liked the Chicago dog with kraut and mustard. Its almost impossible to find a hot dog in the Akron area. The onion rings were a bit overlooked. Im sure you could have served them in a boat type container vs a giant bag which was really greasy. No one needs that much mustard, but thanks. People were very nice and ordering online was easy. I would visit again.🙂
Service & food here was fantastic! Fresh food, yummy burger! The works! We also had a really great server, Allie! Very thoughtful & attentive! Definitely coming back again!
Burgers were delicious. The CEO burger has a very nice subtle flavor coming through with the tomato jam and truffle oil. All the other custom burgers were according to my wife and daughter were very satisfying. The French fries were good with several different types of toppings to be had. Toppings such as: melted cheese, salt and vinegar, Parmesan, chili etc... A definite will eat there again. I can understand how people can say gets a little pricey but for a good burger and fries it isnt all that crazy. Have paid more for a lesser meal.
The best burgers and onion rings!! Love the waygu beef. Never a bad experience, staff are great and food is incredible!!
I debated knowing how many stars to put here since I ate the food at home since location was very loud with the music (hence why eating at home occurred). The burger was good and I loved the creative names and the creative ingredients as well.
So I must report that I had an issue with my order being incorrect when I ordered in December. The order was delivered by DoorDash and the driver did not check the order and left part of the order at BurgerFi. The delivery person didnt seem to care and neither did DoorDash. Could get no resolution to the issue with DoorDash however, Tim, the manager of BurgerFi in Cuyahoga Falls was very helpful and made sure that the problem was corrected on my next visit which was today. The food was delicious and freshly prepared. I had the spicy chicken sandwich and the hotdog with kraft and mustard. Both delicious. I highly recommend this business and I would recommend stopping Im to say hello to Tim who goes out of his way to help the customer!
For a burger and fries, it is definitely on the higher end as pricing goes. But as the old saying goes, you get what you pay for. Really high-quality beef, hormone free, grass fed etc. Not something you normally see a fast casual joint. Everything came out really good, and the staff has always been really nice. I would definitely recommend this place
Not McDonald’s Prices✅ 💯 BurgerFi Quality
The employee at the counter was extremely rude even before he took my order. I should have left when he came up to the register and glared at me. However, I ordered and then I waited over a half hour for 2 items even though it was not busy. I will never return here again and I will encourage others not to spend money here.
It was a great experience! Me and a friend drove an hour away to come to this place and it didn’t disappoint the customer service was great and especially the food!
Didnt live up to the hype. First time I ever ate at one. Burgers are pretty small and the toppings are kept to a bare minimum. Could barely taste and flavor on the Double Waygu (CEO) burger. Supposedly has a candied jam on it but I didnt see or taste it. For the price it isnt worth it in my opinion
Burger was great seasoned, juicy, not dry at all..but the fries fell flat for me i just wanted the crisp outside soft inside..the fries was totally soft. I Will be back though for another burger a different one an ima go shake this time..
While the Burgers and onion rings here are delicious, our most recent visit was disappointing. The restaurant was not very clean, the napkin dispensers look like they hadnt been cleaned in weeks. There was no music playing and instead, a PBS kids kids show was on the TV, which was fine, except there was only two other older couples in there when we were there. It was obvious the vibe was weird. I dont know, it just doesnt seem like the same degree of service, atmosphere, and cleanliness it used to be. For the price of the burgers, Im not sure well be back.
Ordered via doordash and was sent a completely wrong order (ordered vegan and they sent meat burgers and fries with cheese so we couldn’t even eat it). I called the restaurant and they blamed it on the dasher, saying they “took the wrong bag”. But my receipt and name were on the bag, so it was definitely not the dashers fault, but whoever packed the bag. They said I had to call doordash to “have someone sent” to get our now cold and old order. I called doordash and asked for a refund instead because I won’t patronize a restaurant who won’t take responsibility for their mistake and blamed a driver instead.
New owners, BurgerFi reopened with new owners and Wow the food is great again. Thank you for caring about food quality and cleanliness. We now eat at this location a lot. I highly recommend now.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxOld review from previous owners who eventually closed down:I have been eating here since they first opened years ago, then closed down, then reopened. Ever since COVID, they have gone down hill. What use to be great food is now awful. Today was the last straw and will not be eating there again. Place is dirty, no mask worn by the cook, limp fries, dry cheeseburgers & disgusting shake. Miss the old BurgerFi. I recommend corporate do a surprise visit at this location because someone needs to see whats going on. I also miss the old brioche buns which are now just cheap white ones.
Delicious food, so glad you have chicken, dogs, and veggie options, too. Clean restaurant, and Ayisha was really friendly. Love the freestyle machine.
Cold food and my order was not correct. I have contacted customer care for a refund but I still have not been given a response.
The onion rings are to die for!! They are almost as good as the burgers. It was difficult to decide which I should eat first.
Great burger joint, conflicted burger is a fantastic way to break into a vegetarian option without giving up the beef. Friendly staff!
Great quality and amazing flavors. CEO burger on left and burgerfi burger on right.
Good lawd!! I had the CEO Burger and it may have been the best burger Ive ever eaten! The parm/herb fries actuall have parm and herbs all the way from top to bottom, just not a little on top, and then the bottom is just fries. Fantastic experience... no doubt Ill be back!
We ordered burgers from here a while back and the tomatoes were moldy. I called the store to complain and whoever picked up swore at me and hung up the phone. I wrote Burger Fi corporate and never heard back from them. I would not recommend this place.
I was so excited when the portage trail location re-opened. I visited the restaurant prior to the pandemic ever being a thing and I loved it. I would rant and rave to any and everyone about how good it was. On the day of the grand re-opening I ran into the new owner, ( seemed like a nice guy) and on said grand opening a couple minor mistakes happened, which is to be expected on a grand opening, but 2 weeks later is a little ridiculous. The burgers were subpar, undercooked toppings, and overpriced. Sadly I wont be back until vast improvements are made. Im very disappointed with a place I really loved.
I ate here on vacation, and it was delicious. The fries were a bit soft, but the burger was great. The service inside was poor, as they mixed up our order. They had good vegan and vegetarian options too, which are still pretty good.
Haven’t even gotten our food yet and already know it needs a one star. We’ve been waiting for far too long. Only 2 employees and they’re working at a snails pace, it’s not like they’re trying to help customers and are just standing around. The place is dirty. The employees just do not care, at all. He was on his headphones talking to friends on the phone instead of working. At all. It’s not like it’s just a busy time or anything for the wait...it’s just pure laziness. I don’t care how good the food is (if we ever get to try it), nothing is worth this poor of customer service and HYGIENE in a pandemic. Gross.Honestly would just even appreciate a refund or something because this is probably one of the worst experiences in a “faster food” place, ever.Edit: we left without our food because it took so long and the workers went to the back, nowhere to be found, with customers waiting in store forever for food. We will be calling the company for a refund because no one should be waiting this long with workers who just leave.
Great atmosphere good food will definitely return friendly staff
One of the best burgers Ive had.
Got the SWAG burger (spicy wagyu) and wow best burger i’ve had in quite awhile. truffle fries were super tasty. a bit pricy for a burger but well worth it
Got our food super fast and got wonderful customer service its very clean here and just overall nice atmosphere keep up the great work ☺️
BurgerFi - what is happening? Google Maps says temporarily closed yet your location page says Open Today: 12:00 pm - 8:00 pmOpen Tomorrow: 12:00 pm - 8:00 pm.The reviews are mixed. I dont know what to think. Ive eaten there in the past, and had good food. Lately, though, the reviews mention a dirty store, employees not caring, and a Coca-Cola Freestyle machine out of most syrups. Let me tell you, when a business is considering closing, they stop ordering/paying for those machines to be serviced. Is that what is going on here? Or - is it too hard to find employees that care about their jobs, and the concept of customer service?BurgerFi - please respond. And NOT with tell us more at this link. This review should be enough to get someones attention, and be the catalyst for a secret shopper campaign or corporate visit. I hope you can return this location to its original popularity with friendly employees and good food.
Im changing my review to 4 stars instead of 2. They have new tables since my last visit, and better atmosphere. I had the breakfast burger this time. It was amazing. The fries and onion rings were amazing. The only reason for not 5 stars was the outstanding price. I recommend this place 100%, be prepared to drop some money though.
Excellent burgers, huge portions of fries, beer served correctly and at the right temperature. Overall a really good place. They have the option to have a vegan Beyond Burger too. Great customer service! I will definitely be returning here again.
One of my favorite places to grab a burger and fries. I always do the bacon cheeseburger, with the Cajun fries. They just started a deal now where you can add a fries and drink for a combo price. Makes it well worth it now. The staff is always really nice and on top of things. Definitely worth checking out if you are in the area.
I was very excited to try BurgerFi after getting numerous emails (including one the same day as my visit) about the limited time SWAG (Spicy Wagyu Burger). I went to the Portage Trail (OH) location and requested one just to be told it was a limited time item with no other explanation. It seemed like the cashier thought that it was only currently available at other locations (or at least that was the impression I was left with). She then said she could make something similar, but immediately followed that statement with sharing that there was no pepperjack cheese. The only spicy item that they seem to have available was jalapeño ranch, which would be a premium upcharge item. I just ordered a bacon cheeseburger instead and it came out looking rather smashed and not very appealing. This was my first visit (and I shared that with the cashier), and I left feeling extremely disappointed, disillusioned, and cheated out of what I thought was going to be an amazing experience. At least I used my free fry coupon.
Shaykera has great customer service, I tested her skills and she knew every burger and every topping. Cool! this is my first visit and I will be returning. Thanks for the burgers+ cheese fries, onion rings were perfect!
Clean setting, cool decor, friendly staff. Very nice lunch experience. I really enjoyed the CEO burger, also the Hand Cut Fries were hot, crispy, and thoroughly cooked. Highly recommend.
Great selection of burgers and sides (including a delicious veggie option)! Fun, low-key atmosphere with FANTASTIC service!A huge thank you to Chantell for her knowledgeable, friendly service! 😍😍😍 (She knew my friend and I should start with a regular order of fries because its a huge helping.) Well definitely be back!!!!
Got the Corporate Burger and it was fantastic. There was a lot of bite to the patties, and the branding on the bun is a nice extra touch. The fries are amazing, and have just enough salt. Cups are very small so if you drink a bit of soda be prepared for refills, but thats a minor complaint.
The quality of food here is amazing. Both the new management and staff are friendly and the service is quick. The kitchen and atmosphere is clean and enjoyable. We will be back soon!
BurgerFi offers a great selection of delicious burgers and chicken sandwiches! I always get their double bacon cheese burger! The patty is cooked to perfection and the bacon is just how I like it! They are very generous with their French fry portions too! Seriously a family of 4 can eat a large fry and there could still be leftovers! They even offer great milkshakes!
I went to BurgerFi in the Falls with my boyfriend on our way to Giant Eagle because it was convenient. Plus, I was craving their “to die for” fries. Lisa was great! She got our food our right away and put cute little ketchup packets in our bags! Another great way to spend our evening.
Friendly staff greeted us and took our order. The food was brought right to our table. One of the employees was very kind to our one year old daughter and entertained her for a few minutes, which just brightened her day. The burgers were SO DELICIOUS and the fries were pretty good, too. While we only ordered water, the drink selection is large with something for everyone. My only small complaint is that there is only a single bathroom. I ended up having to leave without going, since the line was building up. Overall, great experience.
Had to pay for water due to a supply chain issue of cups
Went to BurgerFi and had excellent food AND service! Chantelle was so kind and accommodating to us. She greeted us with a smile, picked up our trays, and treated it like more than just a job. I 100% will be returning to BurgerFi because of her warm personality.
I took my dad out to lunch and he said he was craving burgers. Google brought us here! They by far have the BEST onion rings I have ever tasted in my life. Definitely brag-worthy and Totally worth the heart burn that came with it! The burgers were really good too but I would come to Burger fi just to have those onion rings again!
This was my first experience at BurgerFi. The staff was friendly and helpful. Sarah answered all my questions and checked on us during our visit. The Urban Style french fries were the best part! Id definitely eat here again.
Staff were friendly and burgers were good. Ordered and paid for Cajun fries but only got regular fries. Coke freestyle machine was out of almost every drink. Restaurant was dirty and some trash cans were overflowing.
Amazing place. Music was too loud to communicate at the register but once we got it all down the food was incredible!! Burgers nicely proportioned and tasted incredible. Had the CEO with mushrooms and Chili fries. Prices were a bit steep but worth it. Cost for 4 people came to about $60. First time I paid that much for a burger and didnt regret it. I expected perfection... and got it! Loved the name seared into the bun. Cool touch to such a work of art. Only gave 4 stars because the loud music made it very hard to communicate.
Burger... expensive for a greasy, semi warm at best, fries tasted old and again served a room temperature. Burger melt was good. Chili cheese fries old chili, cold cheese sauce and two sodas with limited availability on flavors. Staff was nice and friendly but I wont be back.. two sandwiches, two drinks and two fries came to 36.00! Outrageously expensive for amount and quality.
EDIT: Wow, BurgerFi definitely came back strong with new and improved leadership. I am so glad my fiance convinced me to give this restaurant another chance because the food is great, service is fast and friendly, and I am impressed by the changes.Original Review: Dirty floors and tables. Extremely long wait today not only to order but for our food to be done. Unfriendly employee at the cash register - didnt say anything to us. Food came out and wasnt fresh. My fiancees burger was burnt. Hot dog had a pool of liquid in the center. So disappointed. Its not always like this. Maybe it was an off night for them.
The rating is right there in their logo. 1 star. Ive been here before and it was pretty good, but will probably not be returning after today. The place looks like its about to go out of business and be a spirit Halloween any day now. Inside was pretty messy. Outside eating area is covered in trash and looks like it hasnt been cleaned in months. Food was pretty expensive but doesnt taste any better than a burger you get at a highschool football game. Ill be amazed if this place is still here in a few months.
We had Burger, Dog (chili cheese) Fries and Onion Rings! We are fat. It was amaing. Sara the cashier was incredible and she is the reason we will be back. She was very helpful because it was our first time. She stayed busy the whole time we were there. Checking on people, cleaning and other things. She is an impressive young lady. Great food!!
Great staff and clean resturant! Our cashier, Isabelle was awesome! She helped explain the menu, and she also helped me with managing the Burgerfi app. My family and I had a great experience here and we will definitely be back! 😊😊
This was my first time going to this establishment. It is not run with any organization or urgency. We ordered 2 milkshakes the employee then took the 3 orders from the guys behind us. Then started to clean the counters and then started to leave from behind the counter to clean the tables out front when she finally realized she never made our milkshakes. She started to make the milkshakes but other customers came in so she stopped to take their orders (12 minutes of wait time). The line just kept getting longer after 15 minutes and the line not getting shorter she calls out for someone to come out the back room to help. The helper passes out the food that was ready now at the 20 minute mark she starts to finish making the milkshakes. We refused and asked for a refund. She complied and completed that in 3 minutes. We left this place in about 25 minutes with no milkshakes and a bad experience for this place. Management needs to train workers how to handle crowds. Not sure we will go back. I have given one star because I cant post without any stars.
Sarah was super nice and attentive.I had never been here before and she was fantastic! Her recommendation was really good! The CEO burger was great and extremely fresh. I will definitely be back!
So good. All fresh made and delicious 🤤
I’m not a big fan, thought it was way overpriced ($13!) and overhyped for a not-so-good veggie burger and way overcooked fries. I’ve had Burgerfi a few times in the past, and it it seems like each time I have it, it gets worse. They do have good milkshakes though. You may enjoy this place, so I wouldn’t completely pass it over if you’ve never tried it!
Terribly overpriced. Got two burgers, fries and onion rings and a Sprite. $36... The fry and onion rings combo was like $7 and it came with three super floppy cold onion rings and a small handful of greasy cold fries. Only got the two stars because the toppings of the cold burgers wasnt terrible. Would have been better if they had gave us the sauce we ordered in the side.. meat was tasteless, no kind of seasoning on the meat at all. 100% certain we wont be trying this place again, just thought it be nice to try something local.
Isabelle was a very courteous and efficient cashier. I came in a large group and she very quickly took all of our orders and served us our food. I was very pleased with my experience overall.
One star, the lady at the front was rude and short tempered. When I asked a question she acted real irritated, had to repeat my order three times. And every time she made me repeat she got it wrong. Guess what? Got both and my husbands order all wrong. Literally wasn’t busy at all. Besides me and another customer. I feel bad for the gentleman that works with her. To add she charged me for a double burger, when I asked for single.
What happened? Mustve been an off day for the team on deck. gf and I have been coming here for years, even had cravings while the place was closed. This last time was really disappointing. The cashier was very nice. We also noticed that the people who came after we already ordered and sat down got their food before we did. The burgers lacked seasoning, fries were cold, and the bacon tasted strange. Both of us had the hot snakes and bubble gut within an hour. This is the second time this has happened, thought the first was a fluke. +1 for nostalgia.
Burger was amazing. Honestly one of the best Ive had. But thats the only good part. I ordered my food at 5:28pm and I did not get my food until 6:17pm. More than 45 minutes to get my food. (Very few people inside eating and only one person in line when I got there) Okay, food taking a long time is normally a good thing. Except when everything but one burger is cold. I only ordered two burgers and two fries. Honestly, taco bell has better fries.... Thats pretty sad. $35 for cold fries and one cold burger... Thats one place I wont be going back.
My family and I had a great experience at this location. Isabelle, our cashier made it very easy for us to place our order. She gladly explained the different types of burgers. I am definitely going to recommend this restaurant!! 😁😁
Best veggie burger and fries I’ve had in awhile, and great service. Sara was very helpful, and made sure we have everything we needed. Great place to stop if you’re on your way to a movie or just in need of a quick bite!
Had a great vegan beyond burger & the cashier was very nice, made sure we had everything we needed in the bag, & even changed our fry to large! A whole bag of great fries
Chantell was super helpful and the most amazing upbeat person Ive met in food service!The urban style fries should come with the amount of sauce it shows. :(The bacon on the burgers is extra crispy.. It was alright.Overall.. Good . But pricy. Not sure Id come back on a regular basis.Thank you for a wonderful first experience though!
Ive had it with this place. My girlfriend and I used to come here all the time, even though half the time theyd get our orders wrong. Then after a while, theyd mess up orders 90% of the time...now its 99%. We havent been back in a while, but today we gave it one more chance..and guess what? Wrong again and soggy fries again. They dont care. Im done. What a shame.
Loved the Cashier Lisa!! Great customer service. Pointed me to the best items on the menu and new exactly what was what. Meal came fast and hot also. I will be coming back just for her!!
The burgerFI sandwich was very good along with the french fries . Chicken tenders were also crispy and juicy.
Absolutely horrible experience. I tried to order online and that doesnt work keep saying I missed information and I did not. After that I call no answer call again no answer. Okay. So I drive there I walk in and the lady looks at me and says are you here to pick up I tell her what was happening she makes an audible disgust noise and says well were going to awhile we are busy. Like really? I try to order online and through the phone and I cant and then I get there and the lady basically told me it will be a long time before she even takes my order? Yeah no thanks Ill take my business elsewhere. I walked two doors down to Chipotle And I place my order and Im in and out in 2 minutes.
Lisa was awesome! She made sure we had eveything as best as it could be! Definitely recommend to anyone who wants a good burger and a great service!
I ordered a single burger- fi sandwich with american cheese with sauce, pickle, and tomato. Received a double burger-fi with the standard items. The young lady did not process the order correctly. The dining room was dirty and cold. This place is extremely expensive for what you get. Went out to fine dining last weekend and spent $20 more for an top notch meal for 2. We will not be returning. I can see the place closing.
Great place I went to the one in Cuyahoga Falls on portage trails a couple days ago. And as soon as I walked up to the register I was greeted with a smile and a welcome from the sweet cashier kianna. And then I ordered my food the wait was a little long but once I got my food it was definitely worth the wait. And the cashier went out of her way to make sure me and the other guest there were all satisfied with their meals.
I am so excited to have BurgerFi back! My husband and I were in yesterday and we loved it! The girl that took our order, I believe her name was Alyssa was cute as a button and Heather was very helpful in answering questions and brought out our food when it was ready. Everything was hot and fresh!
Just ordered some fries from here and not only were they cold, not seasoned (even though i payed extra for cajun seasoning) but they tasted foul, as if the oil in the fryer has not been changed recently. Do not recommend
We ate here for a family birthday celebration and it was perfect. We wanted something casual, that offered a wide variety menu for a group with vastly differing tastes. This restaurant was perfect. They offer salads, burgers, flat breads, salmon, steaks etc. and a great variety of appetizers (hush puppies, calamari, hummus). One of us is gluten free and eats non-dairy and they were able to accommodate that individuals dietary requirements.
Very good burgers. Customer service was great. Ayisha was very helpful and patient when we were ordering and asking questions, since this was our first time here. I would definitely come back. Very pleased with the food.
This was our first time trying out BurgerFi. The atmosphere is awesome! Sarah took care of us, she was so professional and kind to us! Well definitely be back!
Chantell was the lady who took my order today. She was very polite and gave very good recommendations to my girlfriend who was a first timer. I had Great experience as always. I can’t wait to return sooner than later.
My first time ordering from BurgerFi’s broad menu. Sara was so nice and helped walked me through all of the options to place a delicious order... LOVED IT! Great food and comfortable atmosphere for a casual meal. Will definitely be back! 🍔😀
Cuyahoga Falls, Ohio location - Took 25+ min for order to be preparedand there were only three other people dining at the time. Brought home our food, settled in to eat it and, despite ordering both burgers well-done, the double cheeseburger was literally bloody and bright pink throughout the inside. Total waste of time, money and food. Not to mention risking food borne illness!! I also ordered the fries well done and they were limp and soggy. Hard to comprehend since they had PLENTY of time to get it right. Very disappointing. Another person came in while we were waiting and was upset that their order was incorrect too!
The atmosphere and the food was really awesome!The cashiers here were very nice especially Isabelle who gave quite 5-star service to me and my friends!I’d definitely recommend this to my friends and family!
BurgerFi is pretty delightful. The staff is incredible!! So nice, so efficient, so accommodating give these folks a raise. The food is always good, always consistent, and theres a good variety for a burger joint.
Chantell and the staff were very welcoming and friendly. We really enjoyed our experience at this Burgerfi. They went out of their way to help my family in so many different ways. They even gave my wife a bigger water cup since she’s pregnant and needs lots of water. Thank you Chantell and staff for such a great experience. We will definitely be back!!!
First time here - definitely not the last! The CEO burger is worth every calorie. “Urban Style” fries with the dusting of Parmesan and garlic aioli drizzle remind me of an appetizer we had (and LOVED) in Vegas. Sara is super friendly and ready to recommend a burger if you’re not sure what to pick. Nice job, guys!
Chantelle helps me out all the time, shes kind, and always gets my order right. I appreciate that even when Im exhausted or looking like a mess after work, she makes me feel welcome here.Beyond burgers are the best thing on the menu Im super pleased theyre back
The main knock is their price. If you get a burger and fries, youre easily looking at 11 or 12 dollars. But I will say its all very good. Their Cajun fries are awesome. And they have options for vegetarians and vegans with their impossible burger and their bean-based burger patty
I really enjoy the service and food. The staff is always super friendly and the food is good. It’s a nice place to go when I want something different from a fast food burger place. Shout out to Sarah at the Cuyahoga Falls location. She was super helpful and sweet.
I get a double cheeseburger with grilled mushrooms and I green style it (lettuce bun). I have lost 70 pounds (keto) and they are a big part of my weight loss. Sarah is very sweet and the man who cooks my order always asks me about it and can he do anything else for me.. very helpful and the burger is the best!!!! I get a burger almost everyday.
Overall, dirty on the inside. I feel like they are about to go out of business. Tables had not been cleaned. Most of the pop machine was out. Crew had no idea how to make some burgers- took over 20 minutes to get our food. Was not that busy.
Love going here. The food is amazing. Fresh everytime. And the vegan options are so delicious. The staff is amazing. The service that I received today from Isabelle was awesome. Very friendly and eager to help with an amazing smile. This Burgerfi will always be one of my faves.
We had burgers and onion rings, and our boys had a cheeseburger and fries and grilled cheese and applesauce. The fries and onion rings were nice and crispy. My CEO burger was delicious - great meaty taste, with the truffle aioli through to the last bite. I loved that the lady taking our order asked our kids directly what they wanted. The only thing I didnt like was the massive peanut oil puddle at the bottom of my onion rings. However, Ill be back - delicious food, great service!
Tried them for the first time using Uber Eats. I wasn’t really impressed to be honest. Order double cheese burger, fries, and onion rings. The burger was presented well and tasted okay but the meat was tough. Fries were good but the onion rings were salty and had too much breading. Not bad food but also nothing to bring me back. I’ll stick with swensons
I stopped by to check out the recently reopened restaurant and was pleasantly surprised. I had enjoyed eating there the few times I had stopped there before, but now it is so much better. The onion rings were absolutely phenomenal! I will definitely be returning. The new management has done an outstanding job!!
Im not one to leave reviews, but I felt this was needed. BurgerFi was much better before they closed and reopened. Tonight I spent $26 on 2 sandwiches, a regular fry, and 2 pops. The quality of the burger I had was comparable to steak and shake. Also, to be charged $2.57 for a 12 oz cup of Dr Pepper is outrageous. We thought we would give it another chance, but it is overrated.
My second time here traveled all the way from youngstown. Such a shame out of menu items drinks very limited only 2 employees working and have been waiting for 2 burgers for a very long time. No monitors on its just kind of depressing dont see them being open much longer. I know were all going through this pandemic bs but I still kind of expect a level of service.
Came here and was waiting an hour. They had two people in the building working and the kid at the register didn’t even greet us. After handing OUR food to someone else, they shut the lights off AS WE WERE WAITING. It wasn’t even busy. The most of 5 people (including us) were in BurgerFi. First time here and last. We left at 8:30pm when they close at 8
Dont really see what the hype was about. I can go without you burning your logo into my bun if it means my meal will be decently priced. It was expensive for no reason. They gave us a huge load of fries but they were nasty. Like over cooked crispy. The wait was extended. Eh.
Really pleased to find this location reopened! Fantastic specialty burgers, and beers on draft. I especially love the cry + fry side; I can never decide between fries or onion rings, and here one doesnt have to! Staff, especially Abbey, are very friendly patient and pleasant.
At here today cause there is only one in this whole area. It was empty cause it was 3:30 or so. Great onion rings, burger was good. It’s a little expensive, but not bad. However 5 starts cause free ice cream today and Chantel behind the counter was great and super friendly.
Best veggie burger I ever tasted! My son loves the CEO and the aioli fries. Chili cheese fries are delicious and so are the onion rings. This place has the best burgers...hands down. Gotta try it out!
Great burgers! Great service! A little pricey but overall a excellent meal. I had a double cheeseburger, very tasty and you cant go wrong with fresh cut fries.
I stopped in for lunch and was greeted promptly by Nikki. She helped me with figuring out the menu and guiding through my choices. When my meal was brought to me I found the flavor to be outstanding. I will definitely be back again.
This is an overall nice and casual place to eat. The burgers and fries are good and arent priced too much different from other competitors in the same market. The burgers are not huge, but they are a good portion size, similar to other places of the same caliber. If you are looking for a massive burger, this isnt the place to go. But overall for me that isnt an issue and it was a fine place to grab lunch.
Good burgers and great service! The cashier was great and helped explain some of the various sauces and toppings available. Will definitely be back
I tried the chicken tenders for the first time today and they were delicious. Sarah did a great job getting our large order correct and in a timely fashion. Excited to come back!
Not the best experience unfortunately. We made 2 separate orders and both orders came out wrong. It was our first time here so when the orders came out I was confused and thought that the rest of the order was coming out next... when it never did and we asked about it we weren’t apologized to and instead we were told that they didn’t hear the order? It was bizarre. It seemed like she wasn’t even paying any attention and she forgot to charge us for our drinks.
Chantell was super friendly. This Burgerfi is always welcoming even when it’s super busy. I’ve recommended it to friends and they love it too. I also showed my Canadian friend this place when she visited. She loved it even though Canadians don’t love anything!
Some of the best burgers Ive ever had! And their onion rings are HUGE and fresh, better than any other out there. The price is a little more, but this aint McDonalds. You get a good sized fresh burger that tastes better than any fast food joint could hope to achieve.
Excellent customer service and food. Our cashier Chantell gave us the experience of a lifetime! Definitely will be returning to this location again and again! 5 STARS!!
The cashier who served us was very kind, her name was Isabelle. I had fries, they were very good. I did not have a burger but with the name burgerfi Id assume they make good burgers.
Here’s the premise of this place. First you’re hungry and know you’re cooking skills are so sub-par you’ll burn a ham and peanut butter sandwich so you decide to go out to eat. You want a burger since you want to see how it comes out and how much closer you can try to get your cooking like it. The prices are very high but you don’t care because you settled for burgers not something cheap. The trick with BurgerFi is its a ripoff. It’s worth it, but still very high price.
The food is good, but the service is awful. Workers were fighting in the kitchen, and they didn’t take my order for a good 15 minutes
Ill never eat another burger from anywhere else but here.
Disappointed this time. Week ago the burgers were fresh and hot. Just now, cold and dry. What happened? My friend ordered the CEO burger at 10 bucks. Underwhelmed to say the least. Again not fresh and so dry. Also disappointing. The hit was the onion rings and Sarah.
This place is awesome! The food is fresh and really tasty! Friendly staff, good atmosphere. However the music is a little loud. Hard to hear the other person talking, especially if you have a hearing problem (only reason I knocked off a star).
We DoorDashed our food tonight and OMG !!!! It was delicious !!! It was the BEST burger we’ve had in a long time !!! I ordered chili cheese fries , they put the chili and cheese on the side and the fries were so crispy 😍 I can’t wait to already order for next time 🤣 !!!! Ps our food was still hot when it arrived !! Definitely 10+ stars for us !!!
I know it seems brutal but just picked up order got home and both burgers had wrong toppings and gave us fries instead of onion rings and no burgerfi sauce on side like we asked. So out of 5 things we ordered they got one side of fries correct! First time and tried to call. . . Number in Google and on burgerfi website both dont work. WTH? Also, fries soggy
Great burger. Lisa the cashier told me about getting a burger with lettuce as the bun since I do not eat bread. She was helpful and professional. Will definitely go again soon.
GREAT FOOD. However, the manager Bell gives terrible service. No concern for the customer whatsoever. Had an attitude when I asked for clarification with my order. Uniform was very messy. No sense of professionalism in any way. Customer view area was trashed.
Food was decent. Comparable to Five Guys though maybe a bit pricier. The problem I had was how filthy it was inside. Floors were covered in trash and food. I couldnt help but wonder about the cleanliness of the back of the house. Probably wont be back.
This was one of the best burgers Ive had. The restaurant was very clean and Liza, our cashier was phenomonal!!! Will recommend to everyone
Prompt and friendly service. Im also really impressed by the menu they offer and the speed with which my order was filled and ready. The food itself is great, and the overall atmosphere is really pleasant to be in.
Our dine - in order was two Double Bacon cheeseburgers , two regular fries, two small drinks.Order total - $33 friggin dollars!The food was good but nothing special and definitely not worth that price! The burgers alone were nine bucks and fries do not come with it and toppings are scarce. Everything was regular sized. Nothing big but the bill.
Today, my wife and I ordered bacon cheeseburgers, she ordered onion rings and I ordered the hand cut fries. I use to work in a very good, expensive, restaurant, and they burgers and sides at BurgerFi were much, much better. The BurgerFi sauce was different, but delicious. We live 5 minutes from here, and will be back many, many times.
Great service! Great food! Great atmosphere, the people and music are warm and welcoming... Everyone should give it a try.. If Chantell is working her smile and professionalism will brighten your day!
I thoroughly enjoyed my meal at BurgerFi. Everything was fresh and delicious! Just leave extra time as it is very long wait to get your food. I recommend the onion rings, they could not be better!
We had such a great time at Burgerfi! Chantell was so accommodating and friendly! She cleaned our food up for us and talked to us like a friend! She asked about our new baby and how our New Year was! Thanks for making our experience even better Chantell!!
Super friendly staff! Chantelle was great! Fun vibe. I recommend sharing the fries because a regular is a lot. Overall it was really good!
First time here with my family, and we loved the burgers and onion rings!! Lisa the cashier was very pleasant and friendly.. food came out quick as well..kudos!!
Other than owners needing to fix some important fixtures like the screens and fountain machine the service and quality of food is exceptional! Being greeted by wonderful Server Divine and cook were fantastic customer service!
Had a great first time at BurgerFi. Service was good and the quality was excellent. Ayisha made a great impression and welcomed me as I walked in. I will definitely be recommending BurgerFi to a friend!
Tried this off of doordash last night, I dont see why everyone thinks this is such a great burger joint. The patties tasted like the ones that came on the school burgers. The fried egg was overcooked to the point that it was rubbery. The parmesan fries were meh at best. Giving them 2 stars because while nothing egregious happened, I just dont see the appeal.
I got a double cheeseburger and fried the fries with parmesan on top. It was very tasty. I love trying burgers from different places and this place has an A okay from me. Sarah was quite helpful with my selection as well. Thanks girl!
The burgers are ok tasting. The service was pleasant The store was clean and mostly tidy.The reason for the two star is that the burger tase and size is not not balanced. The burgers are small. Most places give you a nice size burger for $10, plus you usually get fries or chips with it. Nonetheless, if the taste was so friggin awesome I could believe it, $10 would be worth it. But its not. It it was twice the size it might be worth $9 without fries. I love burgers, so Ive had burgers all across this beautiful country. I thinks it more a $4.00 burger.We had the burgers, the drinks and a bucket of fries and paid $42.00. Ive spent the same at sit down restaurants with table service and been way more satisfied.Im not a cheap person, I just want my money worth. If youre a cheap person, keep walking.
Not worth the money, get more toppings at McDonalds, go to a different place to spend $10 on a buger1-30-18 Review UpdateSince my last review, burgerfi closed and it was probably a good thing. It is now under new management and I have been back 3 times and its night an day different. The staff is friendly, service is timely, even ordering over the phone for take out, the staff has done well. The food is better, I still think the toppings could be more plentiful but you can tell the cooks care. I would suggest trying it again if you havent since the new management took over. It is still on the pricey, side but Ill be back
Would love to rate the food but....my daughter stepped up and ordered her food, burger fries and a drink. I then stepped up and said I will have the same thing. Paid and sat down, imagine my surprise when the only thing I got was a $2.57 drink. My confusion is the girl said after I ordered, so you want a double bacon cheeseburger fries and a soda? I said yes. Never dawned on me I didnt apparently order...
Burgers were pretty tasty but... They were very small. The wife and I did enjoy the taste our burgers but felt that the price did not reflect value of the meal. My wife ordered the breakfast-all-day burger and it was comparable in size to a Big Mac. I ordered the $10 CEO burger and when it came to the table I had to ask the worker if they brought me the wrong order because the sandwich looked nothing like the picture and was much smaller than I anticipated. Granted, food rarely looks like the pictures but this burger was not much bigger than a $3 dollar double cheeseburger from a fast food drive thru. I had to pull the buns apart to see the beef patties inside. It was delicious but I left there wanting more. The burger options were also limited with no burgers offering mushrooms or jalapeno peppers. They appear to use a similar business model as five guys burger in that they offer extremely large sides to make up for the smaller burger sizes. But at Five Guys at least they offer toppings of your choose as well as a triple burger option. While we did enjoy the taste of both sandwichs that we tried there, the small portions, limited burger options, small seats and loud atmosphere will likely keep us from returning.
Chantell was amazing one of the best cashiers I’ve interacted with she’s very courteous and kind she helped me figure out what to order she really deserves a raise for her hard work. FOOD IS GREAT
Pretty good place to get a burger. If youre eating in, you can even order beer. Their fries are great as well. I personally like getting the Beyond Meat burger here. However, I think they are a bit pricey for what you get.
First timer! We loved the burgers - Juicy and fresh, toppings really make it! Fries homemade and delicious! Chantelle was super friendly and so helpful!!
I just finished lunch at Burger FI, Portage Crossing, Cuyahoga Falls, OH. Everything was excellent, as usual! Lastly, our cashier Sarah was a lovely employee and extremely helpful; suggesting items we had yet to try, she took an interest in our experience.
Great food, however I did wait almost an half hour for my food. Granted it was Veterns day and it was crazy busy! They had to stop serving food after 6:00pm, because it was so busy. Other than that my food was great and my server had the biggest smile even though she was dealing with alot of people and orders.
Awesome food and excellent service. This is one of the only national burger chains to serve antibiotic, hormone, and steroid free beef. This location was closed for about a year due to management issues but has been much better since it has re-opened.
I usually dont leave reviews because I am not hard to please, and I also worked in restaurants for many years, but my first experience at burgerfi was a joke. First off I was not greeted in any way when I got there, I had to address the employees to place my order. Second the food was overpriced and very low quality. I got a $9 burger that was sub steak and shake quality and my girlfriend got an $8 chicken sandwich that was sub chick fil a quality. Our fries were also old and cold. To top this all off, and I wouldnt have left this review if this didnt happen, but one of the employees was sweeping the floor with a shop vac the whole time I was there and it was making the loudest screeching noise in my ear. It was just extremely inconsiderate, usually you wait until guests are gone to begin closing (this was 2 hours before close). All I wanted was a relaxing, quick, inexpensive, and satisfying meal after a long day of work and I got none of these things. The only reason they got a 2 star instead of 1 is because they had my favorite beer, Rhinegeist Truth, on tap lol.Wont be back.
Eh, this place was just okay. We only went because we had a coupon. In my opinion, the burger had no flavor at all, very bland. Way way over priced. $30 for 2 mediocre burgers, order of onion rings, and order of fries. Crazy! The fries were the best part, we got the parmesan seasoned fries and they were actually pretty good! Probably will not go back. I’ll pay a third of the price and go to Swenson’s for a good burger.
For a Friday night, I’m disappointed on how slow and poorly managed Burgerfi is. I order my food at 7:29 and I have still not received my food and it’s 8:23. The building isn’t even filled for what the wait is. The staff was polite and offered free milk shakes but how long does it take to make one burger and a order of fries. For the cost of these burgers I expect more. Currently still waiting for our food.
They have great food, it is a shame they cant get a door dash order right to save their lives. If someone orders a beyond burger you should make sure its actually a beyond burger and not a meat one. Seriously get it together. Not acceptable.
Good burgers, with some specialties. Im a fan of the CEO (a burger, not a person) despite its price. Fries are good, and their ice cream treats are great. I like their chocolate shake.Avoid the fountain pop. Very expensive. You can get a 2 liter for less.
Literally everything was bad. Very slow service. The food was definitely not worth the price. They did not have anything to drink. The pop machine was out of order and the employee who took my order said he couldnt make a shake.
Phenomenal. The burgers are to die for and the atmosphere is perfect. Price is a notch higher than 5 guys but still a great buy. $10 is what an average meal will cost you.
I love this place. Im so happy its reopened. The food is great, the portions are nice and the shakes are thick and frothy. If youre craving a good burger, this is worth the trip.
Chantell is lovely. She was so friendly and efficient. We love eating here because it’s they have the absolute best veggie burger. 🔥
I’d rate this a 5 out of 5 they had great customer service and the food was made and prepared fast and just how I asked for it, and it was a really friendly environment for me and my family to come in an relax and eat. I loved the food and service SARAH was amazing and so kind best kind of person you’d like to be handling your food
This is the second time Ive been to this location. The first time it was very slow and we ordered two burgers. Come to get our food 10-15 minutes later and both burgers were just raw hamburger meat in the middle. I was so upset that I didnt even want to have them remade. Go in today and order two milk shakes and one burger. Does someone want to tell me why it took me 30 minutes. THIRTY minutes to receive my one burger. That is unacceptable. Dont know if Ill be coming back...
I really enjoyed my trip to Burgerfi. I think it is one of the better casual dinning restaurants. It was a nice change from the standard (Applebees, Outback etc). I accidentally splilled my drink, and a nice man named Sean helped clean it up, and assured me it was no problem at all. Very nice place.
Delicious burger joint in Cuyahoga Falls. We love all the options to customize your own hamburger. Kids get a perfect kids meal. The french fries are super delicious. Now they even serve beer and mixed drinks. We love the Mexican Coca-Cola. Burgers are delicious, especially the quinoa patty.
I love BurgerFi! It is a great a experience with great food and great service. Chantell, our server was great! Shes the the best person here! Will definitely be returning again.
They have the best veggie burger options. Lemme tell you about the Vegefi burger. This nonsense is like tapdancing bears in your mouth. You dont know how they learned or why they are there but I am here for it. Shout out to the best cashier Sara for being fantastic!
Ordered a regular cheeseburger (no lettuce, tomato, or sauce), a grilled chicken sandwich, and a small fry. After over TWENTY minutes (and they were not that busy) we received a cheeseburger with all the toppings (lukewarm, not hot) and a not-so-moist chicken sandwich. For the premium price, I expect my order to be done freshly and correctly. Sorely disappointed.
Had the vegefi burger and it was delicious! Fries too awesome! Wish the burger was bigger though could have eaten two easily. Fun atmosphere will come again.
First of all it is expensive!! Over $2 for a 12 oz soft drink and $7-$8 for burgers... However, I dont mind paying for food if its good! The burgers and fries are delicious and fresh! My fave burger is the All Day Breakfast Burger!
Great flavor in the beef patties, and cool selection of well planned burgers.BUT it always takes forever to order at this location, every table was filthy (the restaurant appeared understaffed and while only a quarter or less full while we were there, the impression was that it was very busy earlier) all the trash cans were overflowing and any further trash would just fall to the ground, in fact the entire restaurant appeared filthy, the employees didnt know the password to the free WiFi advertised everywhere you look, and the food looked nothing like advertised. The best part, for 2 adults and 1 child to eat a relatively small lunch, we paid $47. The area has too many great burger choices in Akron to mess with this place for the price and lack of pride at BurgerFi, despite the good burgers
The best burgers and french fries anywhere, hands down. And they have those cool coke machines that let you get basically any pop available. For those complaining about the price, its like $2 more than Wendys but so much better. A welcome addition to Cuyahoga Falls, Id eat there every day if it feasible.
If you want quick & delicious meals, this is the place to be. The staff are very polite and generous. I was served by Isabelle, and I had an amazing time with friends.
Burger was bomb bud light was bomb. The staff was happy to be at work! Cant believe Ive never been here before and I am coming back soon. Did I mention this place was very clean? I dont know what all the negative reviews are for because I personally see no flaw here.
The burgers are amazing! Be warned if you get them with lettuce instead of a bun it WILL be messy! As a side note if you like salty fries youll need a salt packet or some ketchup.
Best burger in the country so far for a multi store establishment!
SO excited this place is finally back open! my first time back the girl who took my order, Abbey, was super helpful, had great recommendations and a really good knowledge of the menu when I had a few questions! best burgers in town!!!
Great place to sit down and eat with friends! Sara was awesome and got us everything we needed. The food is always cooked perfectly and tastes amazing
Wonderful customer service, nice atmosphere, and great food. Burgers are well crafted and they have a vegetarian option. Drinks are all served ice cold and they have a unique selection.
I waited a half hour for a five piece chicken tenders and two shakes. The employee who was making the shakes stopped in the middle of making them to chat with other employees. Complete waste of my time.
My experience at BurgerFi was awesome Sarah served us and her quickness and customer appreciation were excellent I can definitely say I enjoyed my experience and look forward to be visiting this restaurant in the near future
This was our first time here and everything was delicious! We tried the vegefi burger and it was much better than we imagined. Sarah was very helpful and patient in helping us order, we will be back!
The burgers were fak’n awesome!! Loved the layout of the place very modernized. Really great drinks to select from, the fries are suuuuper Dank. All around fully recommend this burger spot it’s quite delicious!! 🔥🔥🔥🔥🔥🔥🔥
We have been here several times and love the food, but the wait time is ridiculous. It took over 20 minutes to get our veggie burgers and it was a slow night with few customers present and at least four employees working so there was really no reason for the lengthy wait. It will be some time before we go back. :-(
Good food and great customer service. Lisa was amazing and made my entire family and I feel welcomed. She answered all our many questions knowledgeably and cordially.
I would personally like to thank Tamara M. for the excellent experience. She was extremely friendly and relatable.-Damion and Michael (the guys who just had to try a little bit of the red velvet shake before making any kind of commitment)
So this is out of the ordinary for my mild mannered self: when I stepped into this fine establishment, I knew something was different. I dont give a five star review to just any hole in the wall. As soon as the cashier, Abbey, asked for my order, I knew that this was more than a burger place...its a family place. I took a bite and immediately my broken leg healed and the love of my life came in and proposed to me. This changed my life in more ways than you could ever imagine.
Total reviews rating 4.4
199 Reviews for BurgerFi 2023:
Review №1
2022-03-13My boyfriend and I came here for a vegan burger for lent. The bun was so soft and cooked perfectly. Everything was delicious, one of the best veggie burgers I’ve had in a long time. Their fries are super crispy and taste really good with the Parmesan aioli sauce. Highly recommend if you want a good veggie burger!
Review №2
2022-02-27Had the SWAG burger. Really good but wished it was spicier. Overall great, quick, and friendly service. Awesome fries and love the lime fusion.
Review №3
2022-06-04Burgers were pretty good (bacon burger and CEO), but not quite worth the price. Onion ring batter was awesome, but the onions werent cooked all the way, they were just barely translucent. The frozen custard shakes were awesome and definitely worth the price though!Staff was friendly and got our food to us quickly. The main reason I gave a 3 star is for the price, the burgers are not quite worth the price. Tasty, but 5 Guys is comparable for less $$$.
Review №4
2022-06-26The cashier Lisa were great!!! Very professional!! Explained the whole entire menu very well!! Ill always return ! Food were great for first experience ☺️☺️
Review №5
2022-06-12My wife and I stopped here after doing some hiking in Cuyahoga. The food was great, but the service was better. The gentleman who took our order was extremely helpful and very friendly. I wish I had gotten his name to give him props. If we are ever in the area again, we will most definitely be stopping here again. Great job guys!
Review №6
2021-12-28Ordered BurgerFi for dinner through doordash. The food was good but was ice cold. I was a little surprised how small the concrete was too for being $4.50, a little over priced in my opinion.
Review №7
2022-05-18Burgers were good but not exceptional. Ff were good, onion rings terribly thick. Nothin healthy. Place was not clean. Ketchup dispenser empty. Dont think we will be back. 5 guys is my burger choice
Review №8
2022-06-04My wife likes it more than I do, I could live without it. Best thing is they have Truth on tap. Nice on a hot day. Prices are a little high for what you get.
Review №9
2022-06-06Tried to visit at 11:40am on Sunday June 5th but the place was closed with no one visible inside. Hours on Google and on the door indicated it should have been open at 11am. I have no idea if they opened on Sunday at all. Went back Monday for lunch. Conflicted Burger was delicious but the large fry seems to have been downsized and they were pretty floppy and undercooked. Also, due to supply chain issues you cant get a cup of water? 🙄
Review №10
2021-04-09I was craving a gourmet burger and BurgerFi did not disappoint. I had the CEO burger and added extra cheddar cheese (not that it needed it).The banana churro shake had some chunks of banana swirled in. The restaurant was very clean and well kept. This location is under new management and they are off to an excellent start!