Brookside Animal Hospital in Hamilton
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Hamilton, Butler County, Ohio, US
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Site: http://www.bahosp.com/
- Monday:8AM–12PM
- Tuesday:8AM–12PM
- Wednesday:9–11AM
- Thursday:8AM–12PM
- Friday:8AM–12PM
- Saturday:8AM–12PM
- Sunday:Closed
We love this place. We recently took our newest dog here as the older ones vet is further away. When our 16 year old dog had a seizure Baker animal Hospital where weve taken him for 14 years told me they couldnt see him to take blood work for an entire week. Brookside - Same Day Service.There staff is incredible 👍
This is an excellent vet office. My family has been taking pets there for years and have always had exceptional service. You can tell that Dr. Hughes really cares about each animal that he sees, both dogs and cats. The staff is friendly and scheduling is always easy. I highly recommend!
We love this place. We take both our cats and our bearded dragon to Dr. Hughes. He truly cares about your pets as well as the rest of the staff there. We have been tight on money before and they worked with us any way they could. Our cat needed surgery about a month ago and they took such great care of him. They also called us a few times to check up on him during his recovery. I will always take my babies there as long as they’re open!
Just got a puppy, looking to start getting shots, ect. Emailed other places they responded politely gave answers, for shots, nueturing ect. When I emailed Brookside the response was make an appointment, no thanks with attitude like that Ill go elsewhere. Little rude made me feel they didnt care for the business. Thats ok
For my entire life my family went to another vet in Hamilton and when my husband and I moved in we called that vet. They were completely booked and not taking new clients. Boy am I glad! Dr. Hughes is an amazing vet. Hes personable and is amazing with the animals. My pets can be completely wired and nervous but as soon as he comes in they are calm and cooperative. He is an astounding vet and is willing to sit with you for a few extra minutes to answer any questions. I wouldnt want to go anywhere else. I 100% recommend this animal hospital. Its an intimate setting and you know youre getting great pet care.
Was seen at my appointment time. The vet identified the reason for illness quickly. Avoided high dollar tests until after we try the more budget friendly fix.My cat is doing much better after only two days on the medication.Would recommend this practice for cats. I dont have a dog, some vets dont do cats, this one does.
After meeting the vet and the way he treated my sweet fur baby Willow, we have decided to switch our other two to him also. Very personable and knowledgeable. An all around great experience and even received a call from them a few days after the visit to check up on Willow!
I dont think Ive ever had a better experience at a vets office. I went in worried that I would be looked down on for the shape that my new kitten was in but they werent belittling at all. Everyone was friendly from the other patients to the people working there. They were very gentle with my baby kitten and explained everything thoroughly. I highly recommend going to them!
Went there for the first time today after getting a glowing review from a friend. We found a lump on our newest addition and were concerned. They were able to get us in same day which was awesome! Dr. Hughes and his staff took their time examining her (even though she was scared to death and not being very cooperative) and explained everything that they did and what they thought the issue was. We have been to several vets in Hamilton over the years and I can say without a doubt that Dr. Hughes has the best bedside manner, which this fur parent really appreciates! Thanks Dr. Hughes - youve got another lifetime client!
I have been taking all my animals to brookside animal hospital in Hamilton Ohio for 10 years now. Today I was told that they would no longer take my animals. Two weeks ago I took my 2 German shepherds to them. They were loosing there hair. Dr said it was a fungal infection and sent them home with meds and a soap to wash them in 2 times a week. The Dr also said there would be no fee for the check up visit in two weeks. They were taken back for there two week follow up. In that time my dogs were only able to be bathed once a week instead of two times a week. They are outdoor dogs and it was raining all the other days. So, the dr charges a fee for the follow up and then said they needed more tests different meds and this was to be another huge fee. After just paying them 350.00 two weeks prior. So, I complained that I was not supposed to pay the follow up fee. Kristy at the front desk called me today and said they would refund the follow up visit even they don’t normally do that.even though we should of never been charged in the first place. Then she proceeded to say that they would no longer see ANY of my animals due to the fact that I didn’t bath my dogs twice a week. Specifically Che said” there are places to take your dogs to give them a bath or I should of put a bathing suite on and bathed them in the rain”. Very unprofessional and to basically accuse me of neglecting my animals. How dare they!!! I have been a loyal customer for 10 years. All my animals have gone there. I will never go back and never refer any other person to them. Very disappointed.
I have been taking my Pet there for many years. Last week, she got really sick and they couldnt even squeeze her in or seemed to care one bit. I took her to a wonderful place in West Chester and they have called every day to check on her. I am very disappointed with their lack of caring after all of these years. Spoke with Ashley over the past week, and she did not once ask how are dog was doing. No more referrals to this place and will never go back.
My husband and I know and trust the experienced staff at Brookside which doesnt always come with a low price. For routine needs we have at times utilized less expensive care but when it comes to more urgent matters we have returned time and again, for the 8 years we have lived here. Certainly a great clinic, minimal wait time, inviting, you name it.. check them out!
Decent if youre just looking to pay a lot for flea, tick, dewormer meds. Cant get ahold them ever and theyre not timely or great for important stuff, like a surgery. After I finally got my cat in they gave him too small of a cone that cuts into his ears. Wont return calls and wont be able to get your pet in for an emergency. Would suggest only using this vet for checkups if at all.Pretty disappointed as I was a loyal customer for years. Ill be going to Grady from now on.
So I took my cat in Friday with bladder problems they tell me of course the only thing that will save him is a $200 surgery and of course they only cared about there days off they were supposed to keep him for a couple days and monitored him but since it was Friday that wasnt happening at the end they told me we are open till 12 Saturday we will call you which at that point I wasnt understanding why they couldnt at least keep him until the next day I mean I know they only give a s*** about dogs but wow so I called them at 8 in the morning 2 * left messages saying my cat is not doing good that I need to know what to do that he needs help and of course they call me at 11 an hour before they close and I tell them how awful hes doing and all they cared about telling me why that they close in an hour 4 hours later I had to spend $400 at a 24-hour hospital to put down my cat and because they turn me away so they can have their precious day off I could have saved my cat life but instead I lost him and $600 within 15 hours this world really going down these people are supposed to care about all pets I bet you they feel good walking outside to someone they know is poor asking for a big sum of money and then hours later your pet dies anyway and of course I got all these cans expensive cans of food and medicine that I never needed I live right down the street Im going to definitely make this and noticeable all over town what they did to my family member I will get the word out I put that on my cat and dont dare reply to my Google comment with your policy bullcrap telling me how sorry that my experience was bad you know what you guys do and what wrong things you do.
Wort experience of my or my animals life, this place only cares about getting large sums of money from you and cares not a bit about your animals... its not a hospital its a hotel you have to wait a week to get into and then get ignored by some of the most annoying ignorant people on the planet. save your pet and your money go somewhere else.
Vets dont care about pets just the money you can put in their pockets. When they turn down a dying kitten cause you dont have all the money to be delt with makes me sick that vets just become vet for money not for the animals.... I really wouldnt give this place any stars heartless people....
I was referred here by my brother. Took my new puppy here for her first checkup. This is the first vet that I have ever seen actually engage with my puppy. Every other vet that I have ever been to is strictly business. Their techs may engage more with your animals but the vet doesnt. This vet actually played with my puppy. She started listening to him better than to me. I was impressed.
Total reviews rating 4.6
109 Reviews for Brookside Animal Hospital 2023:
Review №1
2022-08-08This place is amazing. Ever since Ace was born I’ve taken him here and got the best service ever. Everyone who I have encountered here has been extremely nice and informative. He just got fix like a week ago and it went so well. He didn’t seem uncomfortable at home or in any pain afterwards. Thank you guys!
Review №2
2022-08-19They always treat our furry family members with care while giving us time to answer any questions we have.
Review №3
2022-07-27Dr. Hughes and his staff are awesome. He took care of our Mariah for 20 years and is now taking care of our new cats as well.
Review №4
2021-05-15I have spent Thousands of dollars @ many other Vets trying to figure out the skin issues with my Male Bully that have been going on for years.Dr. Hughes and his Team @ Brookside had results within 2 weeks!This is the Best Animal Clinic that I have found!
Review №5
2022-07-12The staff are so kind and caring. They are dedicated and devoted to the animals they treat and the humans they belong too.
Review №6
2022-05-03Best ve Ive ever been to great doctors and assistants they really do care and will help you with the best treatment possible for your fur babies.
Review №7
2022-04-18I am so satisfied with their patience, and professional ism. Glad to have them for my pet.
Review №8
2021-07-15There so nice there took sassy my cat for a trim on her nails she almost feel asleep
Review №9
2022-09-04Very nice people. Very informative people and will answer any questions you have!
Review №10
2020-12-03Dr. Hughes & his employees are awesome! So kind & wonderful with Sadie. Great clinic for your pets.