Wheelchair-accessible car park
Yes
Comments (47)
Tremendous! Couldn’t be happier! Ron did a great job for a fair price!
Ron is by far the best mechanic I have ever worked with, hands down. His prices are great and his service is top notch. The best part is Ron is a guy you can really trust. He takes the time to explain what is going on with your vehicle without being patronizing or demeaning. He always has a friendly tone and is NEVER irritated by questions or follow up. Ron has steered me away from unnecessary services and recommended things I wouldnt have ever caught. I cant recommend Brocks Auto highly enough. This is what a service shop should aspire to be!
I was changing my oil yesterday and found that I couldn’t get the drain plug off (First oil change on a CPO vehicle, possibly over torqued). I called this shop late Friday afternoon and they said they could help me out. The gentlemen there couldn’t have been more helpful or friendly. They got my car up on a lift immediately, loosened the plug, showed me a trick for how to fix this problem if it ever comes up again, and didn’t charge me a dime. They really saved the day for me. I will definitely be back.
These guys performed prompt, fair and honest service on my Hyundai. They also had follow up contact to make sure things were ok. This my second vehicle under their care. Id recommend them to anyone.
Got my brakes serviced on my Honda Fit , and Ron fit me in with while dealing with a full schedule. This is an excellent shop. He explained the extra attention that was paid to the job to optimize the results. I decided to drive Uber tonight and this is the best and most balanced feel Ive ever had from a pad and rotor service. Couldnt be more pleased or grateful. This is workmanship and honesty at its finest.
I’ve been taking my cars to Ron at Brock’s for years. He’s always very helpful with explaining how urgent repairs may or may not be and always squeezes me into his schedule when I need it. He solved a problem on my old Bonneville that 5 other mechanics couldn’t figured out and keeps my 22 yr old Tacoma running smoothly. I couldn’t recommend him more!
Got a rotor and brakes changed. Great prices, done very quickly, and were willing to squeeze it in the next day! Glad to see a local business with such great work! Highly recommend!
My truck was in need of repair. Needless to say i have an 04 and now it rides like 2012. Lol Thanks Ron great experience and great customer service. I do recommend Brock Auto to family and friends.
When visiting Cincinatti my car broke unexpectedly and all the oil was out, I had to have it toweled to Brocks Auto. I can not emphasize enough how great these people were to me. Got my car fixed right with professionalism and integrity a huge shout out to JERRY , the mechanic who in fact fixed it and also to Ron, the owner, Thank you to all for what you do. M.Shaffer.
Broke or not, take it to Brock’s! I take my car here for oil changes and they’re always finding things that I have noticed, but never really acknowledged. Like that moldy air filter, which I notice for the first few mins of turning on the AC. Or that I’m out of windshield wiper fluid, but don’t remember to pick it up. Or that my brakes are a little soft. Things that I don’t take as seriously as I should, they do. They’re looking out for me and that means I’ll continue to bring my car here!
We came in in a hurry and from out of town (so had no idea of where to go) to fix a horrible scraping noise after a snow storm. They got us in so quickly, pulled out kids toys for our restless toddlers while we waited. Were incredibly quick, thorough, and even replaced things we didn’t even ask about (Athens snow storm bent up our windshield wipers very badly to the point of needing replacement). To top it all off they just handed over the truck my 1.5 year was playing with just because. I’ve honestly never enjoyed a auto experience or mechanic and staff more. Don’t go anywhere else!
Super kind folks, got me in quickly for an emergency check up as an out of town traveler. I also fee like they are really honest, they even called my mechanic back home and crossed reference my cars history of maintenance 👌😀❤️
Brocks employees are friendly and good at what they do, the price for the work is fair. I dont feel like I was taken advantage of.
Small local shop that does exceptional work! The guys here can fix anything id recommend these guys to anyone!
I just picked up my car and I couldn’t be happier! The work was completed very quickly and professionally. Thank you again!
Good work and excellent customer service
Great experience, had my brakes done in less than 24 hours. Highly recommended
These folks are kind, with professional a great job they checked whole my Vehicle, I recommend, they can buy online the parts you need.
Took my Colorado to be looked at for engine misfire and they had it up and running the next morning at a fair price.
Ron repaired the brakes on my work van. Professional service at a friendly price.
My go to business for repairs on my truck. They were honest and quick.
Very friendly and knowledgeable great customer service great prices family environment very nice and knowledgeable we refer them to anybody that I know
Great service and the owner is very nice they got my business for life. Thanks Mr Ron
Always honest and good mechanics.
Straight forward and helpful service at a great price.
Not a problem. Thanks for helping me when I needed it.
Best mechanic hands down!!!KT Auto
Honest and timely. Will keep bringing our cars there.
FANTASTIC! Great auto repair services.
Great service. Easy to trust.
Very friendly and helpful staff!
Grrrrreaaaat plaaace. A+ in knowledge, service and speed.
Always great service
Great,nice,reasonable mechanic
Costs to much for repairs
Excellent
Honest mechanic
Total reviews rating 4.7
47 Reviews for Brocks Auto Service Center 2023:
Review №1
2022-07-02I cannot speak highly enough of this place. Great service, great staff. Trustworthy! Fair prices! Car runs great! I wont be going anywhere else ❤
Review №2
2022-03-04Great work, and friendly staff. I have gone for oil change, break replacement, and front axel repairs. And I’m very happy with the service! Highly recommend.
Review №3
2022-02-10These guys do great work! Was told by another mechanic I had a blown head gasket. Took my car to Brocks for a second opinion and found out it was a bad intake manifold gasket which costs much less to repair!
Review №4
2021-09-24I went here several years ago for a clutch issue and was quoted at over $2,000 to get my car running again. It was more than the blue book value of my car so I asked what was absolutely necessary and they said all of it and offered to buy my car from me if I couldnt afford it. I went to another mechanic who fixed my clutch issue and replaced my brakes for $450 and said that none of the things that Brocks Auto listed for me to get repaired actually needed to be repaired. He told me that they just made up all of those repairs to get more money from me or to manipulate me into selling my car to them for a cheap price. Its been several years and I still havent gotten any of the repairs they said I needed ASAP and my car is running fine. Ive gotten it serviced by a few honest mechanics in the city who have all said that it still doesnt need any of the repairs that Brocks told me I needed ASAP years ago. They are not honest mechanics and will do work that your car doesnt need just to charge you more. The issue with my clutch was resolved by just flushing the hydraulic lines. Brocks wanted to replace the clutch cable and the clutch which was totally unnecessary. These folks are just scamming people out of their money.
Review №5
2021-10-25These guys are fantastic. I went in with my car and even before they got to work on it, I was having one issue after another. Im talking gas low, key fob breaking, gear stick not shifting, etc. The guys here were patient, friendly and helpful. They diagnosed the problems right away and offered solutions to knock those problems out right away. Youll notice cars are always being dropped off, thats because theyre good at what they do. Trust me, theyre worth the wait. Ive still got some work to do on my car but as long as the guys that helped me are there, Ill definitely be going back.
Review №6
2021-05-08My boyfriend and I took his 2013 Hyuandai Santa Fe to Brocks for a turbo replacement after receiving a crazy estimate to have it replaced. The service was phenomenal. They were very professional, honest and fast. All these qualities are super hard to find in mechanics these days. Definitely will recommend this place to friends and family and probably won’t be taking our vehicles anywhere else.
Review №7
2021-04-16Had a common issue with my VW A/C that required a solenoid replacement. Called 4 different garages, and Brocks was the only one that would do it without insisting on replacing the entire A/C compressor.To me, thats a sign of an honest shop that cares about their customers.They were crazy busy, but squeezed me in after hours to get the job done. From the front desk, to the manager, to the mechanic working on the car... All were friendly, accommodating and professional every step of the way.I always hold my breath before bringing my car to a new mechanic. So so glad to find a place I can trust. I cannot recommend them enough.
Review №8
2019-12-23I was looking for a local, trustworthy auto shop and am so glad that I went to Brocks. I ended up needing transmission work done and they had me in and out in no time. Pricing was reasonable and most importantly transparent. They went to extra lengths to make sure that I was satisfied with my experience and I will definitely be going back if and when I have car issues again. Cant recommend these guys enough.
Review №9
2022-05-13Hidden gem. if you arent looking for it... wouldnt find it. Very friendly, efficient and reasonably priced. Also very clean.
Review №10
2020-08-29Brocks is always great. Its conveniently located next to my job, so I can walk to work after I drop off my van. Theyre very respectful and informative. I have been having my van fixed here for a few years now, and I recommend them to anyone who asks which mechanic I use.