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Phone: +1 440-324-2310
Site: https://www.brightnow.com/dentis...
Opening hours
  • Monday:8AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–3PM
  • Sunday:Closed
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Total reviews rating 3.8

199 Reviews for Bright Now Dental & Orthodontics 2023:

Review №1

2022-02-02

I havent been to Bright Now for two years. The office staff appears to be all new, thank God, old staff very rude and unprofessional. The young lady I had to clean my teeth was very professional and polite. The Doctor that did the exam was also very polite and listen to me. I hope they keep it up. It is a lot easier to go to a place that makes you feel comfortable than one that doesnt.

Review №2

2022-07-06

If it was a zero I would have give them 0. My mother has been going there since last year for dentures . Every time we got there to try her dentures they weren’t right we kept the dentist Assad that these don’t fit her right and he keep getting impressions after impressions . Today was her appointment and her dentures were wrong again . He told us you either take them I asked to talk to a supervisor, she came in and told us that she has no bone in her mouth to hold her dentures when asked why are we finding this out now since last year we’ve been coming here she said she wasn’t aware of that . So we left the dentures there and my mother has now after almost 9 month to go and see another dentist where she can get it done. Please ppl don’t spend your time and money to this clinic the worst unprofessional and I knowledgeable dentists I’ve seen in my life

Review №3

2022-07-29

I am new to this place. Just a little bavkground: I belonged to another dental practice for over 25 years which I loved everything about frome their receptionist, hygienist and especially the dentist. Well after moving about an hour away from this office and the dentist deciding to give up his practice I decided to look for another dental office. I scheduled appointment with Bright Now! (Elyria office) I have had several visits there and the staff is very friendly and personable. I feel their service is very good and their prices are reasonable. I have and will continue recommend them.

Review №4

2022-08-04

I like the dentist Ive seen but I bought the smile club which is supposed to provide unlimited exams and cleanings. So Im in for a cleaning and the dental assistant decides I need a deep cleaning which is going to cost $270. I rejected that saying please just to give me the standard cleaning. She refused. She said You cant have a standard cleaning if my diagnosis is that you need a deep cleaning so I feel scammed. I did get the exam which I felt was thorough.

Review №5

2022-08-10

Well, my kids and I have been going here for years...got a call from a woman that works at the front desk saying she had to cancel my appointment because the hygienist quit after 2 days and she had to take 200 patients back herself ! I thought, yeah that sounds awful, but also I didnt think someone that works at the front desk would be qualified to do hygienist duties 🤷 Idk...so months go by (I was told I would get a call once a new hygienist was hired) never got a call, so I called after roughly 4 months of hearing nothing...first thing she says when I call is who is this ? Not a Hello how can I help ? I reminded her of how she canceled my appointment months prior, her response this time was what is your insurance ? I told her, and she replied Oh we dont take that anymore. Strange that within 3 to 4 months my insurance became unacceptable and better yet, no one had let me know that my insurance was no longer accepted. Last minute I had to find another place for my children and I to rely on. Awful customer service.

Review №6

2022-07-14

I went to Bright! Now Dental to have 4 teeth extracted. I told them I didnt want any work done that wasnt covered by my insurance (Humana). they said I was covered, so I signed a form stating that the estimate for pulling the 4 teeth was $0 for the patient. Later, a collection agency said I owed them $260 for pulling the 4 teeth. Bright Now said Humana covered only 2 of the extractions. I dont have anything from Humana to back that up. Bright Now had an obligation of check my insurance before doing the work. Be careful if you ever have work done by Bright Now! Dental. They might screw you, too.

Review №7

2022-07-30

If youre thinking about going here, I would suggest you dont. I went in for a broken tooth and was told I had to find another dentist office because it would only be worth thier time if I had at least 4 teeth that needed removed. Even the people at the new dentist I called were shocked by this and said it was absurd and very unprofessional. After all that, they then had the audacity to try to tell me I needed to come back and pay $200 for a teeth cleaning which is outrageous because my insurance says specifically that they cover teeth cleaning. Save yourself the trouble and go to ANY other dentist.

Review №8

2022-07-12

0 ⭐Ladies in the office are super rude, even the hygienist in the back was rude to me and my kids. No positive, happy faces, seems like they ALL HATE THEIR JOB and are mad to be there, you can feel it in the air, totally bad vibes. Almost like they purposely make you feel uncomfortable 😕.

Review №9

2022-02-03

Took my kids here and the stuff was rude. Didnt let me go back with my son for his procedure.I got a letter just last month that someone stole both my kids social security numbers, address, and birthday back in April from their office. APRIL and I was just notified in January the next year! Was told we didnt owe anymore but then got a huge bill almost a year later. Then trying to call and talk to staff is a joke. Very rude. Will not be coming back

Review №10

2022-01-27

I’m not sure how this place has a 4star average when there’s so many one star reviews. The staff is normally nice, but you’ll wait forever. They’ve cancelled multiple appts for my daughters braces and when i try to call to reschedule there’s no answer. The bailed on her in august and could get ahold of anyone until Nov. They scheduled us for Jan and the lady is being rude since we haven’t been here in so long, as if it’s our fault. I wish i haven’t paid upfront for her braces because I’d love to take her somewhere else. DO NOT COME HERE!

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