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BriceGrove Park in Canal Winchester

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Phone: +1 614-494-4222
Site: https://www.irtliving.com/Apartm...
Opening hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:10AM–6PM
  • Friday:9AM–6PM
  • Saturday:10AM–5PM
  • Sunday:Closed
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Total reviews rating 4.1

62 Reviews for BriceGrove Park 2023:

Review №1

2022-05-24

I’ve lived here for only 7 months however my experience has been amazing! I started out living in a 2bdrm flat and recently decided to move to a townhome, and Desyrae & Brandi made the transition very easy! The Maintenance guys Justin & Dickson are also amazing and make sure the property is clean and well maintained as well as completing work orders in a timely manner!! I would recommend this property to anyone, and appreciate all staff members at Bricegrove for their hard work, great customer service, and patience.

Review №2

2022-05-30

Greetings,On Friday, June 4th, 2021, I left Columbus to meet my siblings in Flagger, Florida on a weeklong vacation. Prior to leaving, I parked my 1999 Honda vehicle in a parking space near the front of the Brice Grove Park office as instructed by the notice regarding paving going on in the complex. As did many other people. When I returned on Thursday, June 10th around 7pm my vehicle had been towed. The very next day I spoke to Greg (CM) of Brice Grove Park regarding why my vehicle was towed. He told me the vehicle had been illegally parked and was subsequently towed. My question to Greg was why I wasn’t contacted and given any opportunity to move the vehicle when I returned. There was no adequate response. The only thing I was looking for was to be reimbursed for the tow. Greg reviewed and knowledge the Capital Towing & Recovery Invoice. He then told me that he or Desirae would get back with me. It’s been about six weeks and no response.UPDATE UPDATE UPDATE05/26/2022Almost a year later... and my experience with BriceGrove Park is much different. And new friendlier management team seem to have made the difference. The grounds appear to be cleaner and no longer house unusable vehicles. And people here seem to care about the places. Amenities

Review №3

2022-05-24

I generally enjoy staying here at Bricegrove (been here since 2018) and I did make a review that was 5 star however recently my dad who is 66yrs old, had his vehicle towed by the community manager Greg when it was not in violation of not 1 parking policy. Even if you are financially stable nobody needs to pay 2-$300 just because the CM feels like towing vehicles that aren’t even in violation. Also, the inconvenience of finding transportation clear across town to retrieve the unreasonably towed vehicle.It’s ok if a mistake was made but it is unreasonable to then make threats of retaliation based on other vehicles we own, lease renewal, and so forth!!!!!!!Besides, no one generally parks where his vehicle was, he was never contacted at all for an explanation (i.e. a much deserved vacation) or anything. Needless to say we have never been late on rent and are not problematic residents. There are plenty of other vehicles that are in violation i.e semi trucks, food trucks and so forth not to mention the other issues we have in the community.Please help resolve this particular issue because it is just unfair to residents to make it seem like the CM can tow vehicles for any reason just because he feels like it. It just makes me feel bad that my dads vehicle was towed and especially when he didn’t do anything wrong, the vehicle was registered, no flat tires, not one of the parking violations that are listed in the lease. Not to mention he parked there in order to comply with the notice about the road being paved - I mean thank you for finally paving the road it’s great, but why tow residents vehicles unnecessarily and then not try to resolve the issue reasonably. Please advise.Update 7/19/2021The Community Manager Greg is so disrespectful to the point it ridiculous! I have had 4 different interactions with him and none of them would pass a shop report. I do not understand why he does not feel the need to treat residents with respect. I told him I was going to call corporate about his behavior and he said, go right ahead. I cant believe Steadfast would hire someone like him he is a terrible representation of Steadfast values I formerly worked with the company and I have never seen someone behave so poorly and especially as a Community Manager.Update 5/24/2022As a 4 year resident I am happy that DesyRae has taken up leadership as she is highly skilled and experienced in the administrative roles and responsibilities necessary to successfully manage a community. Brandy has also been very helpful when I come into the office, or call for assistance. Additionally, Justin is very personable, efficient, effective, trustworthy, and demonstrates a high degree of integrity and commitment to developing in his role.I am happy to call Brice Grove home, I believe the key is the great people in the office and the maintenance staff that are currently in place.

Review №4

2022-05-25

Good evening,BriceGrove is definitely a beautiful community to live in. The office staff is amazing DesyRae very sweet and polite. Anytime I have an issue they make sure it gets taken care of in a timely manner. If you are searching for a professional and nice place to live stop bye and be apart of the BriceGrove family. I also would like to mention the property manager DesyRae goes over and beyond for our community. Does her best to make sure all issues if any are addressed in a timely manner. BriceGrove Park Apartments are the best. On 5/23/2022 Ms DesyRae was amazing she helped me resolve an issues and saw it through from start to finish. DesyRae keep up the great work and keep being amazing

Review №5

2020-12-29

I have lived here for almost 5 years and it’s been a great place to live! I have always had good interactions with the office personnel, especially DesyRae. My only complaint would be within the last year I’ve had to make a few maintenance requests and they haven’t been handled in a timely manner. My AC went out over the summer and it took 3 days and approximately 6 phone calls in 80 degree weather to get someone out to fix it. Not only was I uncomfortable, but I also have a cat who was visibly uncomfortable as well. I have a few other complaints about maintenance, but that was the biggest issue I’ve had in 5 years. Overall the experience has been great and I love the location. There is bike path right next to the complex and there’s a few parks within a decent walking distance. Parking has never been an issue, even when I have visitors, and the neighborhood is great!

Review №6

2022-05-27

BriceGrove has been great to me. The staff is always so very helpful!

Review №7

2021-03-12

After I found this lovely community on my delivery route, something about it made me feel like it would be a welcoming community. Once we determined we were going to relocate I was fairly quick in choosing BriceGrove as our first priority to check out. DesyRae has been super helpful through the process of picking our best fit for what we desired. Waiting on our approval, but we cant wait to make BriceGrove our new home!

Review №8

2020-11-20

I have lived at Brice Grove Apartments over four years. It has been an amazing experience. I live across from a beautiful pond, and between three walking trails. My building backs up to the Pickerington Preserve, so there are no buildings, only quite and the pleasant sound of nature.The office staff are pleasant and professional and the maintenance crew is very responsive and thorough. However, what I like most is the care and concern shown for residents. Two things come to mind. First, not having an annual raise at work, it didnt take long for my rent increases to outpace my income. The property management worked with me so that I could still afford my rent and did not have to move. Second, when COVID-19 started, and people began losing their jobs, other property managers promptly started evictions, while the property managers here were swift to initiate contact with residents and offer support and payment arrangements if needed. I cannot think of a better place to live. If youre looking to rent, Brice Grove Park Apartments is the best!

Review №9

2021-06-11

I have lived here for 3 years now and I love it! The maintenance crew is always quick to respond. The grounds are kept nice. My apartment layout is perfect and the neighborhood is quiet.

Review №10

2021-09-14

I want to give them a 0. I’m relocating from GA to OH, trying to secure housing. Customer Rep are amazing and helpful, people in the office are rude and unprofessional. I was told my cousin could tour an apartment. She went over after work on Sept 6th. She was told no apt available to your, they had no idea why she was there, told her customer service is always giving incorrect info. Tell me, is that a customer concern? I called the number provided, my questions were answered but the people in the office were oblivious to my inquiry. I sent an email regarding the application system having issue. DesyRae replied “ HelloI do apologize that you are experiencing difficulties. The online process is typically fairly simple, and most people do not run into problems.You can log back in and go to step 6, this is where you would make the payment. If you continue to run into issues, do you have someone here that could bring in the fees?Please let me know how you wish to proceed and how I can further assist you.Thank you,I don’t care about most people. Your system is having issues. Again, unprofessional to imply I’m doing something wrong! If this is the unprofessionalism I have to deal with trying to apply. I can only imagine what it would be like to have a maintenance issue! Moving elsewhere!