In-store shopping
Yes
Bob Sumerel Tire in Ravenna
Categories
Location on the map
Ravenna, Portage County, Ohio, US
Service options
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Bob Sumerel Tire in other cities:
Comments (76)
Staff is accomodating, able to recommend the right tires for me, even price matched the tires. I got an appointment right away and I only had to wait about an hour. I also get a free tire rotation and balance for as long as I have the tires.
I was just a driver to help drop off a vehicle to get repaired, but my goodness, the person inside was not too friendly at all. I hope their prices and actual quality of work speak louder than their personable skills, because Im now not interested in ever doing business there.
Great Customer Service! I highly recommend them to anyone in need of tires. We had an unfortunate inner tire blow out on a dual axle tire late in the day, Bob Sumerel Tire employees could not have been more helpful. They took our truck in, put on 2 new tires and helped our company out of a jam!
Quick service,friendly staff
Mark was great helping me with est. on my Buick , I shared how disappointed I was in Buick 2004 24K . trying to make Buick last , give love . Thanks again
Was a continuing customer until today of this company not taking responsibility for what they broke. In my steering system on my pickup truck they would rather spend time arguing with the customer to get them mad and make them want to pay for something that they didnt do. This place is a joke I dont know how this place stays in business.
They do great work but communication needs Improvement. When it was Ravenna Tire it was the best around. The employees really cared about you & your vehicle. The mechanics R always top notch.
Sent our semi in for a tire swap out. Amazing fast service and more then fair prices. Would definitely recommend them! Fair and honest people.
It was ok fair price but they didnt do what I asked wanted front tire put on back and they didnt do it
Ordered tires mon for my 14 2500hd chevy pickup showed up Tues for my appointment they mounted balanced tires when I was leaving I look at tires they were C range tires told person that checked me out that I needed an E range tire he then ordered right tires for truck have to go back wed to get new tires was told price would remain the same
I highly recommend Sumerels. They are very courteous and service was great. They got me right in and back on the road in no time. Greatly appreciated.
I was riding a mini bike by this place and got a flat tire and a guy there asked me if I needed some air so I could get home instead of pushing it home! A+ in good ole customer service....... Thanks again Bob Sumeral Tire and your staff
A bit gruff at the front desk, but they told us it would take an hour and we were on our way in half that. All for a fair price.
Slow and not understanding wgat needed to be done but it was all good in the end
Great service and prices. They are our mechanic for all things!
Great and friendly staff. Did great work getting me in in the weekend and putting winter tires on my civic.
Well equipped place to buy tires and service your vehicles. Troy the manager was very friendly, knowledgeable and very helpful!!!
Friendly helpful staff. Found the issue and repaired my tire for a good price
Very friendly, quick but detailed work, honest and pricing is fair! Good stuff...
Cost me over a thousand bucks for a brake job and before that put new tires on front of my truck, the tires have leaked ever since they put them on and dont believe they were honest about the time on the brakes that I had to go back again because the brakes still werent right, will never go there again.
Super nice guys. I needed a quick patch and they had me in and out very quickly and financially painlessly ! ! Great place !!
Octoberfest specials on tires and service for cars pickups, dump trucks, motor homes and semi truck.Oct 14 and 20th roses rescue pet adoption eventsOct 21 Euclid beach rocket car rides 🚀
Got me in fast when i was getting a flat good prices friendly people got my new tires their
Always friendly environment here. Oil change was fast and good price.
My go to place .Great people and great service.
Jeff and my son Jeremy worked on my carGreat service
Fantastic service. Friendly knowledgeable staff.
Commercial division very helpful too bad it took me so long to find this place will definitely buy all my Rubber products from them
Experience to fix any tire. Nice to deal with.
Excellent Id give it 5 stars
These people at this place are quick fast efficient and very nice people
Thank you! Fast, friendly and honest service!
Professional and friendly staff. Quality work and service.
Really nice people and fair prices
Fast service, honest people, good prices
I drive to Ravenna due to excellent car care and customer service.
Quick tire fix in and out good work.
Fair prices, custom service is great
Fair prices, and honest service
Good service and nice people.
Priced right..service average.
Timely service done right
Tom and his crew do a great job
Quick service with fair pricing
Reasonable, fast and courteous!
Nice people and good prices
Good guys they know their s..t 👍
Dishonest about billing hours
Good prices quality work
Work done well and fast
Great products and services
Prompt service & knowledgeable staff
I Deliver unapparel advantages to this place
Great service!!
Cant ask a better place to do with
Great service !!!!!
Trash
Ok little slow
Very nice!
Fair pricing
Great service
Horrible service
Good service
Great place
Not impressed
Professional
Total reviews rating 4.3
76 Reviews for Bob Sumerel Tire 2023:
Review №1
2022-06-22Well day three of waiting to here if my tires are installed. They had to order them so day one they would have them in by 230 and installed by 4 no call nothing ok fine thats except able. Day 2 I call after 12 hey a dropped two tires are they done sling blade answers says nope not done and hangs up on me not well have them soon or anything. Heres day three Im going in and getting my rims as soon as they open. Zero communication from a business good luck if you trust that kind of service
Review №2
2022-03-20I was in the area for Bussiness and I had flat tire, I went to bob sumerel tire shop. They were prompt to help me. Both tech Conner and front desk Thomas were professional and provided me with great customer service all with a very reasonable bill.
Review №3
2022-06-20They should serve breakfast, made appointment 3 days ago 9:00am now 10:20 and car still in parking lot.
Review №4
2021-10-22I had scheduled new tires at the Ravenna shop for my wifes car two days prior, and when I arrived, the tires had not arrived yet, causing a delay.. They apologized, got them in right away, and thentook over $100 off for the inconvenience. Thanks for making it right! Great friendly service, quality and price! Highly recommend...
Review №5
2020-09-30The team members at Bob Summerel tire in Ravenna did a great job of completing the installation of my Goodyear.com order. The shop has the latest no touch mounting dismounting equipment for passenger and Light truck tires. The tires that were installed were balanced perfectly with no vibrations or shaking up through normal highway cruising speeds. The team there was also willing to work with me for a custom request to dismount and scrap several sets of older tires from larger diameter OE performance wheels, and then check and mark the loose wheels for possible bends. I highly recommend choosing this location if you are in the greater Portage county area of Ohio.
Review №6
2021-10-04Had front tires replaced brought my own tires. Was charged a decent price less than i would of paid else where. They was very professional and had me in and out as soon as they could. Had a little wait but couldnt beat the price.
Review №7
2021-09-21I had just done a bunch of body work to my truck myself before bringing it here for a coolant leak. I know its a normal problem for F-150s to break and leak coolant but the truck is a rusty mess. I know they had fight with every bolt to get the intake out. Im thankful for the great job they did in getting my truck back into something I enjoy driving, something Im not worried about breaking down. About a year ago they did the brakes on the truck as well and theyve been great since.
Review №8
2021-09-19While towing my boat to nearby West Branch, my boat trailer tire separated. Luckily I was able to locate Bob Sumerel Tire nearby and limped in. Although it was mid morning and they were very busy, they replaced my tire and got me back on the road within an hour. Having four teenage boys ready to go boating for the day could’ve been ruined had they not been so helpful to get me going again so quickly.Good Customer service can be hard to come by anymore and these guys definitely care about their business and customers!
Review №9
2021-06-03I confirmed my appointment and showed up and they didn’t have the shocks they said they had so they had to order it and I had to come back. Next appointment same thing... I call before to confirm they are ready. I get there they ordered the wrong shocks. The second visit I got my fuel filter, separator and oil filter changed they charged 2.5 hours labor to do that. What a joke this place is. I should send them a bill for all my wasted time.
Review №10
2021-05-08Fantastic service! Came here for a nail in my tire and it was done in 10 minutes. They treated me like family even though it was my first time coming here. Great shop.