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Phone: +1 513-424-1462
Site: https://www.biolifeplasma.com/lo...
Opening hours
  • Monday:10AM–7:30PM
  • Tuesday:6AM–7:30PM
  • Wednesday:6AM–7:30PM
  • Thursday:6AM–7:30PM
  • Friday:6AM–7:30PM
  • Saturday:7AM–3:30PM
  • Sunday:7AM–3:30PM
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Total reviews rating 4.4

199 Reviews for BioLife Plasma Services 2023:

Review №1

2022-06-15

I was bullied HORRIBLY there by several staff.. this place is filled with workplace politics and drama!!!Britt one of the Phlebotomists. is HORRIBLE the worst.  I was pulled into a room with a NURSE after waiting 45 minutes.. because I wasnt allowed to donate.. and told that I was TALKING badly and written up, about one of the nurses.. and was black balled for it.  First of all the last time before that I was there.. they failed BOTH attempts at both arms. Marissa!!!! SHOULD BE FIRED!!! that hotheaded BULLY.. BLAMED ME.. and left IN THE MIDDLE of the needle iN MY ARM!! just took off.. and DID NOT FINISH. shes SO hotheaded and aggressive. LETS you know, SHE RUNS THE PLACE.. well, you DONT run, Me, Marissa. and youre NOT very good no matter HOW much experience you have!!! you would be CALM, AND not RUN OFF.. BLAMING ME... I have been HERE FOR 12 years.. what the amount of years she said, and I am NOT wrong.. YOU ARE! she blamed ME. This place has BULLIED ME several times.

Review №2

2022-08-23

This place is organized chaos. Was denied 2x because my pulse was 101 and the cut off is 100 and they refuse to do a manual pulse. Then they do a background check, never had any fail time and had charges dismissed but I was unable to donate because of this. Too much hassle. I’ll go to CSL.

Review №3

2022-09-14

Visited this location while on vacation, absolutely amazing. While Ive never had a bad experience at my normal location Middletown was even better. In and out with no issue whatsoever.

Review №4

2022-09-07

Dont donate here. They dont keep records then blame you when things come up. I had heart surgery whenever I was 2 years old a common heart surgery for an atrial septal defect that I have had wrote off by multiple cardiologists over the years. I brought this up when I first came here and during my annual physical the scar was seen again and they deferred me permanently because they didnt keep the record that I had it. Go donate at CSL they keep records

Review №5

2022-08-15

Jipped me out of my full $800 I was supposed to get. I was supposed to get $110 for my last donation but was only paid $30 staff said there was nothing they could do about it. Absolutely ridiculous.

Review №6

2022-01-07

This is a great place. I have been donating for 6 months. I HATE needles. The staff who have stood out to me are Ellen, Nick, Brittany and Shay. I never bruise or experience pain. There are many excellent workers, but these go the extra mile to be positive, talkative and kind.I had the experience of a cuff not working correctly and Marissa immediately came to my rescue and was professional and compassionate. Most impressed with her attention to detail and she managed the floor. There are times it is busy-but I just try to remember that I’m saving lives-which is the reason I come. It’s not about the money. I follow the advice given-eating protein and staying hydrated- and I have never been sent home. I am a working mom who has a stressful job and It feels great doing something important for others. Highly recommend this BioLife location.

Review №7

2022-03-29

Staff are disorganized and have terrible communication. Feels like absolute chaos the way they have it set up. Computer systems for questions are extremely slow. Basically unless you are at peak health and take no medications you won’t be able to donate and won’t be compensated for the hours you spent there mostly waiting for the staff to get it together. Also you have to go through many steps that take a considerable amount of time before you even get in for the exam. Nurse literally said most people aren’t eligible to donate. So the website is false advertising saying almost anyone can donate. Be honest about how tedious and inefficient the process is. Don’t try and say the whole process only takes an hour. Because that is completely false. Wasted my gas and my time.

Review №8

2022-04-05

The manager is very aggressive and I feel like this is a very unsafe place. Plus the way the nurses condescend the minority donors is horrible. Do better.*Response*: I already have called and emailed your corporate office to inform you, but “no one was available to take my call” and I have received no response to my email so don’t be coming on here acting like you care 🙄

Review №9

2022-03-27

I have donated at the place since 2016. I only consider myself as a V.I.P because that is how Im treated by the staff members most have gone on to further their careers, but my top favorites who I look for are Marissa, Bre, Liz, Kim, Shelby, Steve, Dan, Andrea, McKenzie, Chelsea, Jeff, and Shawn. Thats just to name a few. I have recommended this place to other people across the country including Bellingham, WA and St. Louis, MO, to name other sites. I always tell them the A1 service I receive, and I get to save lives, earn money and meet some amazing friends. Thank you all for what you do!!!

Review №10

2022-04-13

Literally they have maybe two people who don’t have attitudes when you walk in and then they had me sit for almost 2 hours in a waiting room just to tell me I couldn’t donate because I have mental health issues. Very cool. I’ll go to another plasma center.

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