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Phone: +1 330-541-5034
Site: http://www.besttimewatchrepair.com/
Opening hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
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Total reviews rating 4.2

135 Reviews for Best Time Watch Repair Co. 2023:

Review №1

2022-06-19

When no other local watch repair shop would work on my Movado watch, (afraid of being responsible), Best Time had no issue and did an excellent job. They cleaned it with the simple battery replacement order, going the extra mile earns any repeat business I might have.

Review №2

2022-07-12

This is the most unethical, unprofessional business I have ever encountered. Dropped a gold diamond bracelet off in mid June. Never heard from them so I decided to pick it up last week. They had done no work to the bracelet; in fact she pulled it out right from a drawer behind the front counter. She charged me the full repair price of $64. All that needed done was a pin replacement. Her and her husband became so belligerent that I called the police of Fairlawn. They said they have many complaints against this business. They are crooks!! I have video of the owner and his wife being belligerent and screaming profanities at me. All because I disagreed with them charging for no work being completed. READ YELP REVIEWS and or contact Fairlawn Police, they will confirm these facts.

Review №3

2022-03-06

Josh was awesome and the process to get links taken out of my watches and get batteries replaced was easy! They were done within a day, and I was updated throughout the process with the status of each piece. Will continue coming back for any future sizing and battery replacements for my watches!

Review №4

2022-08-10

Poor service! Took in two clocks to be repaired and, after two weeks, my clocks still were not even looked at for an estimate! Retrieved my clocks and took them to another repair shop to be fixed in a timely manner.

Review №5

2022-07-23

Bro held onto my watch for a month without working on it, started quoting higher prices out of nowhere, then barely got the watch working again and it stopped working the next day. No thank you, I recommend anyone reading this to find someone better.

Review №6

2021-12-21

Owner became verbally abusive when I noted the watch was still way too big. He became riled up when I asked him, “how do you know how many links to take out”. It was an honest question. He lost it accusing me of taking advantage of him. I sent him a text after I walked out (peacefully and in disbelief) that I am disabled (even though I don’t look like it). I happened to be in physical pain after being ill over the weekend. It was again something innocent. See text messages below showing proof of abuse.

Review №7

2022-06-04

Great service! Staff was really friendly and they got my boyfriend’s watch fixed next day! Highly recommend!

Review №8

2018-09-29

My wife found this wonderful company to service our grandfather clock that was recently passed down to us from my grandfather. They came to our home, removed the movement of the clock so that they could service and repair it in their shop. Then they returned it to us, reassembled into the cabinet and verified it all worked perfectly. Plus, all of this for an incredibly fair price that I was happy to pay. Now our grandfather clock keeps perfect time, and brings back all the memories of my childhood from visiting my grandma and grandpa. Thank you both so much; we will happily contact you for all of our grandfather clock and watch service needs in the future.

Review №9

2021-02-14

I highly recommend using Best Time Watch Repair for all of your needs. They do mantle, wall and large clocks as well as watches. I brought two vintage watches in to be repaired and restored, I received back two heirloom quality timepieces that look better than the day they were bought and run perfectly! I cannot say enough how pleased I am with the care, skill and service I received. I will be taking all of my timepieces here for service from now on.

Review №10

2022-04-01

Horrible customer service never could get a hold of them. They said they left messages on my phone and I never received any them when I picked up my clock after 2 years of them having it I was screamed at and insulted but the man who works there using profanity after I asked why I wasn’t contacted about the price being more then expected. Also was told my opinion didn’t matter.