Mask required
Yes
Bedford Nissan Service Center in Bedford
Categories
Location on the map
Bedford, Cuyahoga County, Ohio, US
Health and safety
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 440-336-8611
Site: https://www.bedfordnissan.com/
Site: https://www.bedfordnissan.com/
Opening hours
- Monday:7:30AM–6:30PM
- Tuesday:7:30AM–6:30PM
- Wednesday:7:30AM–6:30PM
- Thursday:7:30AM–6:30PM
- Friday:7:30AM–6PM
- Saturday:8AM–3PM
- Sunday:Closed
Comments (17)
I’ve made two appointments within the last two weeks and each time there was no record of me making one. On top of that nobody wanted to help when I got there. Terrible service.
Great dealership, great service department, friendly and knowledgeable staff.
Theyre just great, all around
Excellent service department.
Outstanding job like always!!
Good service and friendly
Friendly service and quick
Total reviews rating 4
17 Reviews for Bedford Nissan Service Center 2023:
Review №1
2022-04-25Excellent customer service. Kept me up on the service of my vehicle. On the app/portal, but Ross came to the waiting area and provided detailed information regarding my vehicle service needs. And answered my questions. Thats customer service
Review №2
2021-07-22I HAVE NEVER EXPERIENCED SUCH INCOMPETENCE & DISREGARD FOR MY TIME. I went in for a regular oil change/tire rotation and a New Back Passenger Side Tire....was done about 2.5 hours later. Later that evening I come out to see a totally flat tire...YES THE NEW TIRE THAT I JUST BOUGHT. There is something just not right about this....the tire is NOT on the rim correctly at all...WTH....Now Im up waiting on AAA until 1 AM. Of course I took it back to the Bedford Nissan, where I had to wait ANOTHER 2.5 for them to fixed what should have been done correctly the first time. I got a simple apology and sent out the door. No Compensation for my time AT ALL.....WHAT HAS HAPPENED TO THE AMERICAN CUSTOMER SERVICE I GREW-UP WITH....?????? ITS NOT AT BEDFORD NISSAN....ROLL THE DICE IF YOU WANT TO.
Review №3
2022-02-26If you want your Nissan repaired right the first time youll want to bring your vehicle to the nice folks at Bedford Nissan.
Review №4
2021-04-10Execulant customer service, i was greeted as soon as I walked thru the door. Sheldon was wRm and welcoming. Car was repaired and I was on my way within a reasonable of time. Thank you Nissan service Department of Bedford
Review №5
2020-06-29My car door was damaged on the drivers side and I called to report that it had to have occured while on the lot. I know that servalience cameras should be able to detect whos at fault. I will not give a rating at this time but I have nothing negative to say, I would like a response.
Review №6
2022-06-05Service department is courteous and helpful.
Review №7
2022-03-02Brakes still squeaking. Been there 3 times already.
Review №8
2020-03-17Youre treated like a star when theyre waiting for the sale to be finalize. After all the paperwork is signed I was treated as a Black man without good credit. This will be my last year with dealing with Nissan of Bedford.
Review №9
2021-07-08The guys there took very good care of me and my vehicle.
Review №10
2021-05-19Jarrod from the service department really helped me out when I was in a bind. Couldn’t have asked for any better service.