Kerbside pickup
Yes
Bed Bath & Beyond in Mason
Categories
Location on the map
Mason, Warren County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 513-770-6740
Site: https://stores.bedbathandbeyond....
Site: https://stores.bedbathandbeyond....
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:10AM–8PM
- Sunday:10AM–7PM
Bed Bath & Beyond in other cities:
Comments (182)
Great staff, specifically Ronda, who was more than happy to stop what she was doing to help me order an item that was out of stock. She even helped me set up my Veterans Day discount coupon online and had a smile on her face the entire time.If you want to shop at a clean, organized, and friendly bed bath and beyond this is the one to come to! Thanks again Ronda!
Stopped by this store to look at comforters for our bed. Very generic ad sign. $149.99 reg price for $99. Picked one up. At register, rang up regular price. We were told it was the other one on that shelf.We wont go back, with these bait and switch tactics.
I stopped into BB&B today (I have mobility issues) and I needed to return items . At the entrance at CUSTOMER SERVICE I asked for return policy and its soo horrible . SHe said they cant return it. SHe summoned someone who eventually showed up (about 5 minutes later) who also didnt accept to return my item that I bought one day before . Said she had to look it up on the computer.After a painful 12 minutes or so I learned That is my last trip to this horrible store Atrocious lack of service. Signed disgusted.Veryy Rude staff
Good location. Easy to get to. Store layout easy to navigate. Went right to the item I wanted and stock was plentiful. Staff was friendly and helpful. No problem using coupons, either. There just something about BB&B that I enjoy.
They seem to have transitioned in to a large store with lots of unusual items that look interesting, but little to buy. I found three abandoned shopping carts in the store, half filled with items where the shopper either decided against the purchases, or go tired of looking.There is no sales person to direct you to the product.The store has no common sense method of stocking items. I needed a bathroom small trash can. The one I wanted was not in bath supplies, not in trash cans, not in containers.. it was in a section off the front by itself.You can get lost wandering the aisles.The prices are standard and a disheveled appearance. Worth a visit but no my favorite.
Good options in store and was able to locate items quickly as store was clean and well marketed.We returned an item purchased online. Manager was able to help resolve pricing difference after confusion with service desk worker. Generally unfriendly sales staff/cashier is why only 4 stars.
Clean and nice and HELLO its expensive! Really pushy about signing up for their yearly discount offer. No thank you means no thsnk you the first time.
Buying my FIRST condo, got a Gift Registry filled out.
This is one of the best Bed Bath & Beyond stores! They are great about accepting their store coupons way after expiration dates. I know they can be pricey, but if you are a bargain shopper, dont throw out those coupons! Especially the $5 & $10 off any item coupons. You can really do great on K-cups, for instance. I love how they organize their stores - you can find great specialty gifts.Ive not had one negative experience from a customer service standpoint and this location is super convenient with man of my favorite places stop and shop in Deerfield Crossing.
Good and helpful staff. Especially Roselin ...very kind to find what I was looking for. Everytime we experience great customer service.
It was such a pleasure to get there early in the morning when they opened up at 9:00am to have help instantly find the things I was looking for. Since I live 50 to 55 minutes away I do not get there very often so my list was pretty long and they made sure all the items that I wanted they would get from other stores since they were not going to have a certain product anymore . They made my visit wonderful!! I cant thank them enough!!
Was able to find sheets we were looking for and soap and towel rack for shower. Staff was very helpful!
Great experience at this store today. We came in looking for a simple winter themed outdoor welcome mat, an item this store usually carries. Upon thorough review of the store no such item was currently available. As we walked out of the store without success we were approached by a store clerk (name escapes me) who suggested we look online the stores website. We were ushered to a computer and by golly, success! The clerk even offered a coupon to help offset the nominal shipping fee. Great service isnt always easy to find these days, but it was found today at Bed, Bath, Beyond. Thank you for great service!
BBB has a great selection of home goods, ranging from kitchen appliances to bedding/curtains. This particular does not seem to do as well with merchandising, items out of place, not organized. Check out time reasonable. The company overall has a GREAT coupons - get on mailing list.
One of the managers noticed I was struggling with a cartful of oversized stuff like storage containers. She stopped what she was doing and brought another cart to me and helped me get everything to the check out. When she saw that all the cashiers were busy, she opened another register to check me out. THEN the manager helped me get everything to my car. She deserves a raise and a promotion!!
They keep it well organized and neat. Wish the isles were larger due to crowds with carts but the staff does a good job maintaining the store. This location seems like one of the few bed bath & beyonds that actively assists people on the floor rather than just ringing people out at the checkout or ignoring customer while they stock shelves. Even a simple acknowledgment and offer of assistance goes a long ways in retail. Nicely done Mason Bed Bath & Beyond!
Very helpful staff helped me order a space heater with a smile.
We did our registry with Bed, Bath, and Beyond so have interacted with them a lot over the past year. Weve have a great experience at this particular location! (Between the Rookwood location and the Mason location, night and day difference.) This Mason store seems very well ran. People are great - friendly, efficient, and intelligent; store is clean and well organized and they have a dedicated registry area where they help you through the process. Definitely my preferred BBB.
My first time back in the store since COVID-19 hit. I found everything that I wanted and witnessed that the helpful, courteous service that I always enjoyed at BB&B is still in tact.
Bought 16 PC Salt brand porcelain dinnerware for $19.99, got it home, found a bowl partially unglazed. Exchanged and the 2nd set had smaller issues on a couple of plates, but I didnt want to go back to the store a third time and kept the 2nd set. I know BB&B would have refunded, but $19.99, you get what you pay for. This did diminish BB&Bs brand for me, though, kind of felt like the store is buying seconds or doesnt think customers care about basic quality and I guess in the end they were right in my case.
Our experience was good. We found everything we needed. The customer exit is not very good in this location. Standing in the checkout line, one must turn around with packages or buggy and leave the store behind the registers. Makes it very confusing. Customers head directly to the entrance door to leave the store.
The store is very neat and clean. My daughter and I enjoyed walking through the store looking at everything. She found what she wanted and was very pleased with the price.
I ordered an item online that was shipped to me broken. The return was really easy. I was glad to see that they had the item in stock for an exchange.
Return policy has gotten TERRIBLE! I had a defective Bono battery operated mop. It quit in 6 weeks. I did exchange for another, gentleman just switched them out, no receipt. After a couple of months, same thing. Went back and manager said no exchanges or refunds after 90 days on electronics. This is battery powered, but he said its the same. Anyhow, out of luck on my product, and BBB does not stand by their products any more like they used to.
This store is pretty good. The staff tends to be friendly and helpful. I do believe that all locations tend to be cluttered and it’s hard to get through aisles. It’s the design that sucks! But the store is nice and I would recommend.
The staff was extremely friendly and helpful! We were searching off of a wedding registry and they offered to print it for us and helped us search for the perfect gift in our budget! Fantastic service!
I like the 20% off coupons they send out. Its sad that many things I would like o purchase are excluded. The Mason store is well stock and the employees are usually helpful and very happy to help.
Great customer service, including one worker, whos name I think is Ian, was very helpful and friendly. Helped me find exactly what I needed.
Looking for something specific. Manager was excellent!!!!!
Went there to purchase shower curtain rods, liners, shower curtain and a shower caddy. Moved into a home that had none. The manager helped me and he was a great guy. Will go back again.
Excellent service, helpful people. Full selection with floor to ceiling wall displays. Kitchenaid mixers with selection of attachments is one example of what BB & B has that few other stores have.
The online ordering experience was great, but I dont remember getting a notice that the item was ready for pickup.
Good store with good variety and excellent customer service. The store is clean and well organized.
We just moved here so we naturally went to Bed Bath & Beyond. Got everything on our list but mats for our kitchen floor. Could not find the same as we had that lasted 12 years! They were like indoor/outdoor carpet.
Amazing customer service. I am impressed. Team is well organized, clean, passionate, friendly, smiling. I am definitely coming back definitely. Wait did I say definitely twice ? Yes I did
Lots and lots of items, covering every room in your house. Clever and creative things along with old standards like towels and sheets. Kind of fun to just browse.
Good products not alot of selection though.Didnt have what i was looking for.
Stopped in to pick up online order. Quick service. Used coupon. Then another coupon for 2nd item. Allowed me to do this and explained process.
While you can easily find what you may be looking for, be careful of the pricing. Found one item that had been purchased at another store priced five dollars higher.
Great dim sum! Clean establishment! Very polite, and friendly staff! Amongst the best!
Very helpful associated especially at check out. Inventory on shelves slightly low.
Every time we go here were more and more disappointed. Selection has narrowed and quality lessened.
Very helpful! I love this store..so much to look at, so many choices. If I had the time, I could spend hours here ♡♡♡♡♡
Sign up for emails so you always have a 20% off entire purchase coupon!
I like the old BB&B NOW EVERYTHING IS TOO FROO-FROO
They were extremely helpful after I recd something I bought in the mail got broken in transit. Replaced it no problem.
Staff were so very helpful in assisting me to find what I was looking for, including looking in theback and finding what I needed!😊
I dropped in for only a minute to return an online purchase. It went smoothly and the employees were friendly.
My boss likes Starbucks dark roast Kcups I buy them here for the selection and I can use the coupons that I am sent!
Always a fun experience to browse for ideas for needs and wants for every corner of our home.
A quality place for the house old items. I specially like their steel utensils. The stainless is pretty expensive but worth the cost.
Got what we wanted they did honor 20% off after we waited 5-10 minutes.
The store was organized and clean. Nice selection for college bound students.
I had to get a bridal shower gift. I really have a time finding stuff off registrys here.
We could not find what we were looking for; the clerk however..knew exactly were to find both items.
Hardly anyone in the store. Store is a mess with boxes and carts everywhere. I couldnt find anything I went for.
I could stay in this store for hours and not even realize it they have an excellent selection
Had exactly what I was looking for and it was cheaper than the listed price
Its a Bed Bath & Beyond. Not much more to say, its pretty much like every other instance of the chain store else where. Not bad, but fairly busy.
Had most of what I needed, save for a good sized trash can. checkout was good, but everything was remarkably pricy
Persons working there was very helpful and the cashier that checked me out was really nice.
If they dont have it, you dont need it. Great staff & experience looking to upgrade my apartment!!
Nice employees, clean place, HIGH PRICES (but thats BB&B 4ya) overall a good experience unless you
Clean and friendly. They do have cool stuff. But youre going to pay of it. BB&B as a whole is expensive.
I had a $25 gift, I spent $24.54 perfect
Great service but couldnt use same coupon for exchange.
Always find what I wanted and usually a few items I didnt know I wanted:) Clean, organized and helpful staff.
The best!!! I do have to take one thing back but just because I got the wrong one. Lol Love this place! Its the best!!
Love coming to BB&B. Unbelievable inventory. Always find stuff I didnt think about.
We uses coupons sometimes and get good deals from them. My favorite stop!
Great store!
Good range of products and great customer service.
Nice store lots options help was attentive pricing fare
They have a great selection and good service.
Very good selection of household items, and some good sales.
I hadnt been to BB&B since tricounty closed... Ill be back.. very helpful and friendly staff.
Always can find something there that I need, or will be great gift for a friend.
Absolutely awesome! Love this store
I ordered a candle and it is beautiful.
They have all kinds of hard to find stuff
Great service and I always find what I am looking for even silicone bakeware.
Great store always about customer! Love to shop there.
Love their 20% off coupons! Today bought flatware!
Tons of fun stuff to go through. Love the kitchen supplies area!
Still pricey but still have good products
Bed Bath and Beyond has a large variety of products, and a helpful staff.
Ok ok big store , great options but quality is not good for all items ...
I like BB&B...lots of cool and practical things to browse!
No problems easy to find what I needed
Everything you could want for the inside of the house, I love seeing all the new things every time Im here
Unfortunately the one in Cincinnati permanently closed so I had to drive my way to Mason
Good customer service, but you have to ask for it.
Found what I was looking for. Very nice clerk.
Good selection but prices are a bit steap.
Great membership option to get 20 percent off all purchases
Great buy
I needed to make a return. It was very quick and painless.
Good people make the experience enjoyable.
Great
I miss the Tri County location.
Lots of things you cant find anywhere else.
HUGE variety and love the coupons
🤔
Found good deals and things we were looking for.
Id love to have a slumber party at BB&B.
Okay......girlfriend liked it....boring and overpriced to me......lol
Did not have what I was looking for in stock at this store.
Had an online pickup and it was so effortless and streamlined
Great service
I needed help and they provided it. Great experience.
Full variety of 🏠 hold goods, good collection
A place with everything you can imagine. Make sure you sign up the the coupons!
Very friendly and helpful staff!
Rude service associate and disorganized service desk
Good clearance selection.
Love this place.
Bathrobe and slippers. Could not find these two comfort items.
Very helpful and great customer service
Right product right price friendly check out
Good selection for home products!
Coupons work!! The more you use the more you get!
Always a great experience
Very good
Great prices and inventory
Like this place but didnt have what I wanted
Very crowded with junk not a clean store.
Found what I need it and everyone was friendly.
Friendly staff. Had everything I was looking for and then some.
Very slow checking out.
Prices are high but like the store
Found exactly what I was looking for! Olive oil mister!
God products, good prices
Nice place me all items
Shopping carts barely fit, too crowded.
Tons of coupons loved it
Very pleasant staff is al
Courteous staff; easy returns.
Great selection of products
Convenient Parking, helpful staff,
They had nothing I went in for !
Good clean store
On line app always coupon
We received what we ordered
Limited quality comforter sets.
Great staff!
Great customer service.
Long lines but a short wait
Good place friendly service
Great
Their coupons never expire!!!!!
Always exactly what im looking for
Love the selection
Good place to find stuff
Very nice and friendly
Rosalie was great!
Love shopping here.
Very helpful and friendly
Very helpful staff
Love the selection
Never has what I need
Very clean
Love that store
Great
Always friendly
Ok
Its BBandB.
Nice store
Good values
Not very helpful
Wedding registry
Drove by only !
Love this place
Total reviews rating 4.2
182 Reviews for Bed Bath & Beyond 2023:
Review №1
2022-07-14I always go and use my coupons for 20% off a single item! You can always find something you need or a gift!
Review №2
2022-06-21They will email you multiple times a day forever and it doesnt matter how many times you unsubscribe it will continue endlessly.
Review №3
2022-07-06While there were a few empty shops throughout the story still pretty well stopped and very clean
Review №4
2022-04-23Super helpfup and friendly staff! Ive always had good experiences going to this location!
Review №5
2021-11-27I have to say maybe 12 customers in the store. Staff seemed overwhelmed. Its hard to rate when I am sure most were hired in the past few days. Shelves were stocked. Hard to find employees for assistance, dont think they even knew their own stock.
Review №6
2021-12-18I love to go there! Candles, lotion sprays all with a long lasting aroma...want to buy everything, hard to choose.
Review №7
2017-07-29Good collection of every thing related to bed room, bathroom, and many other household items.
Review №8
2021-11-13Personal were good considering what they had to work with. The available merchandise online is much greater than what is in the store. The store looks like a sample of their actual sales outlet
Review №9
2021-02-19Overall it’s a good. I went to buy a drain clog dissolver that I found on their website. I couldn’t find it in store but the staff helped me.Some of the products are not categorized correctly and a little hard to find which requires you to ask for help, but luckily employees are aware of where those products are and helpful.
Review №10
2021-10-27The employees were wonderful helped me with a return that came Via the Internet. Its a shame the stock is depleted and hard to shop in the store and have to end up ordering online