Beaulieu Auto Center in Cleveland
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Cleveland, Cuyahoga County, Ohio, US
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Site: http://www.beaulieuautocenter.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
I needed to get my exhaust and muffler repaired/replaced completely. So I started searching for a good shop nearby to do the work. Based solely off their reviews I decided to visit Beaulieu. I had cards to different repair shops that went into the trash immediately. Beaulieu will have a return customer and I will send / recommend people to them because its hard to find knowledgeable ,professional, honest mechanics.
I highly recommend this business! @ cannot say enough about how amazing everyone here is. I’m from out of town & my car was towed there with a blown out tire. They took care of me as fast as they could, even though they had other cars to work on. Everyone was so nice & professional. I am forever grateful to them.
Anita the front desk lady she is superb and the mechanics very professionals my first time coming here and I will be bringing my cars from now on at first I did not know it was a repair facility because from the street all you see is a car lot coming from Grant Avenue.
Final cost much more than verbal estimate given. A coolant change with the anti-freeze provided: $135.00 (plus supplies cost plus taxes). To sum it up, this place is expensive (and having bought the car from them appears to not matter). More than a dealer. Although AAA approved, they apparently give no discounts for being a member. Make sure you get estimates in writing and not a verbal guess from Ed. Giving a low estimate to get business and then giving a much higher invoice afterwards isnt a good business practice. Requested review of charges, but no response so wrote a review. UPDATE 4/30/2019: Oil change was not charged twice. Just charged more than a dealer for anti-freeze change with customer provided coolant. Attempted to explain to receptionist twice but she would not or was afraid to talk with Owner. Did not see a refund on my credit card. Keep the extra $70. Hope they are more careful with their other customers. Found a new shop to take the car to.
I called 10 different transmission shops trying to get my car looked at and all of them told me it was gone months before they could look at my car I called beaulieu auto and they got me in there the next day everyone I spoke with was professional and I definitely look forward to bringing my car back getting the rest of the work done that I need
Had a traumatic event this week with my car’s timing belt failing. Called Beaulieu because they are the closest shop to my house. I didn’t have a whole lot of options. Jackie called a tow truck for me and made sure I was safe. Ed stayed after 5 to meet me and the tow truck. Hoping not to have car troubles again, but I have a trustworthy place if I need one. I can’t say enough good things about them!
Had the pleasure to speak with Jackie and she was just wonderful to speak with handled business and had me on my way to bringing my vehicle home ,Ed is also a great person very professional cost of repairs are awesome .Wish they had a 10 star rating Beaulieu Auto would surely have my rating of 10 . Stop by and check them out 4380 E 71st Cleveland ohio 44105.
Total reviews rating 4.7
57 Reviews for Beaulieu Auto Center 2023:
Review №1
2022-07-30By far one of the best auto shops Ive been to. Cindy, the lady who works the front desk, was very pleasant. She got me in and out within, say, an hour. The mechanic who worked on my car came and explained the squeaking noise and said it was nothing to worry about, and they just lubed the ball joints. I got the wheel alignment, and I was on my way. I dont reside in Ohio, but I would recommend anyone to this shop, as they have integrity, great prices, and are quick with providing the service.
Review №2
2022-03-29I am extremely pleased that I hav found this family owned Automobile repair shop. They did an excellent job on repairing my radio and temperature control system. When I say they have a new loyal customer I mean it. Cindy has a warm smile and great conversation. Thank you all for taking care of my vehicle and providing excellent service. I highly recommend them!!
Review №3
2022-07-07Great service, at a great price. I had a issue with my check engine light, ended up being a sensor in the engine. Beaulieu was recommended to me by a family friend and I dont regret listening.Called and Scheduled next day drop offGot a call same day of drop off with diagnosis and price \/ quotePart got overnighted, next day later I got my car back!Was a perfect repair shop experience in my books. They even quoted another issue I was unaware of and brought it to my attention. 10/10 service in my mind.
Review №4
2022-07-07Called Beaulieu Auto to get a tire quote for my boat trailer tires, by far cheaper then most quotes I got with better tires for my money and also got truck tires. Reasonable, honest and awesome to work with. Cindy rocks, she made the whole process easy, she rocked it!!! Thanks again.
Review №5
2022-05-19I have used Beaulieu several times and have always had a positive experience. They are reasonable, dependable, and prompt. Whenever I need car service, I will be going back, and will be encouraging my friends and family to do the same. Cindy does a great job and is an asset for the shop.
Review №6
2022-06-17I was introduced to the Beaulieu Auto Center through several extended family members who gave them rave reviews concerning their quality of work. I was not disappointed, but instead was extremely impressed with the meticulousness of their work in identifying a battery/starter/electrical problem that has haunted me on and off for several years. Additionally, the identification, and repair, of a stabilizer issue has my truck driving as smoothly as a luxury car. But the person who makes the you feel like a member of the Beaulieu family is Cindy. She takes the time to listen to your concerns, talks you through the process, keeps track of timelines, and never makes the experience feel rushed or that your vehicle is just another one in the parking lot.
Review №7
2022-04-07Beaulieu Auto Center was fabulous to work with . They made the Echeck repair process so easy. They have integrity and excellent customer service. I won’t take my cars anywhere else that’s how impressed I am with their business practices. Cindy is dedicated to giving customers honest answers and goes above and beyond to get things done!
Review №8
2022-05-21First off let me start by saying Cindy is god sent! I went to get a diagnostic on my car because I didn’t know what was wrong with it, they took their time to look and figure out what was wrong with it. Cindy came to my home to take my son and I to daycare and work at 6 am in the morning while my car was in the shop so I think that says a lot about character! Definitely go check them out! Thanks for everything guys:)
Review №9
2022-06-16Got an oil change and filters changed and cost $218. Had a tire that was damaged and they said was so bad it couldn’t be repaired but conveniently had a price for new tires. Up-sale up-sale upsale. Took said damaged tire to a tire place and they fixed within 30 minutes. Said this place didn’t even try to fix punctured tire.
Review №10
2022-05-09Absolutely worst experience I have ever had with a shop came in today for a simple wheel alignment at 1:00 PM and was told they will have it done today to give them a few hours a few hours went by and I called and they said that they were unable to do the Lime due to my tires being bald which I have never heard of that so they tell me I can bring up my other set of wheels I have for the car to get put on I came up and had to change the tires in the parking lot myself and when I did the lady behind the desk said that their tech had left for the day that it would not be completed today they could do it tomorrow I explained that I live an hour away and they said that they were sorry they could not help me after I already spent 45 minutes changing tires in the parking lot myself talk to the manager no sympathy towards the situation whatsoever I would never recommend this place to anyone horrible service horrible for business do not take your car is there